Embassy Suites by Hilton Anchorage

Hotels
Embassy Suites Hotels
8.8 (296 reviews)
600 East Benson Boulevard , Anchorage , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good food quality
Friendly staff
Cons:
Inconsistent room cleaning
Misleading room capacity

Categories

Cleanliness
7.44
Inconsistent cleanliness as rooms were not cleaned without request.
Service
9.91
Staff interaction varied; significant positive feedback for specific staff members.
Location
9.45
Convenient location close to amenities despite some surrounding noise.
Room Quality
7.9
Room mismatches with booking advertisement led to dissatisfaction.
Amenities
8.43
Amenities available but several complaints about items like towels and utensils.
Value for Money
7.89
Perceived high cost given the mixed quality of service and room expectations.
Food and Beverage
9.94
Breakfast quality was rated very positively, praised for variety and taste.
Overall Experience
9.41
Overall stay was good with highlights but also significant issues that affected satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:14

Property Description

Spacious Accommodations
Experience comfort and luxury in our all-suite hotel, just minutes away from popular attractions like the Alaska Center for the Performing Arts and the Anchorage Museum at Rasmuson Center.

Convenient Location
Explore nearby attractions such as the Alaska Zoo, Anchorage Golf Course, and Anchorage Museum of History and Art. Perfect for both leisure and business travelers with major company offices in close proximity.

Modern Amenities
Enjoy a complimentary cooked-to-order breakfast, stay active in our state-of-the-art fitness center, and unwind in the indoor swimming pool. Our rooms are equipped with microwaves, refrigerators, and a free evening reception for a relaxing stay.

Book your stay at Embassy Suites Anchorage for a memorable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ANC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 296 reviews
Cleanliness: 7.44
Service: 9.91
Location: 9.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 7.89
Food and Beverage: 9.94
Overall Experience: 9.41
4
429scottj Couples Westerville, Ohio
10
Very Happy With Our Stays Here
Pros:

We used this hotel as a base for our travels to different national parks in Alaska. It worked really well. The rooms are clean, the staff is very friendly and the hotel lobby and public areas are well maintained. The hotel is within walking distance of grocery stores and a few fast food restaurants.

2026-06-14 via Tripadvisor
J
juanitaa771 Friends getaway
10
Smooth checking in
Pros:

Great hotel. Clean and staff are excellent.

2026-06-12 via Tripadvisor
A
AKCLRob Business Anchorage, Alaska
10
Great Event Sales Staff
Pros:

I recently had the pleasure of working with David Douthit in the Sales Dept. He is helping us arrange an event for August and he is fabulous to work with. He is quick to return calls, very concise and professional, and flexible with our special requests. This is a great, central location with tons of parking. I would highly recommend booking an event at the Embassy Suites in Anchorage.

2026-06-11 via Tripadvisor
P
phuktya Family California
10
Consistent high service and perfect for families
Pros:

This is exactly the hotel my family and I needed after a disappointing stay at another hotel. The most convenient amenity in this property is the card operated laundry room (We had a bunch of laundry after traveling for a few days) and this saved us from having to find a laundromat! Hotel location is about 10 minutes away from Alaska railroad station, which was very convenient for our morning train. I especially want to recognize Grace (Front Desk staff) for the fantastic support and service right from our checkin time!

2026-06-07 via Tripadvisor
K
Katchatag solo_traveller us
9
A great place to stay
2026-05-07 via Nuitee
W
William family_with_children us
10
2026-04-03 via Nuitee
7
781mattiey Business
10
Stay at the Embassy Suites Hilton Anchorage AK
Pros:

Lovely property with a traditional lodge feel but without the stuffy stodgy element. Very comfortable with well appointed rooms. Artwork and fountain with the open air lobby is inviting and welcoming.
Indoor pool and gym, laundry services, mini-market and in house restaurant and bar. Breakfast was excellent.

2026-02-27 via Tripadvisor
G
Georgiann family_with_children us
10
2026-01-29 via Nuitee
P
Panruk couple us
8
2026-01-15 via Nuitee
D
Donald extended_group us
10
2026-01-15 via Nuitee
J
John extended_group us
3
Very disappointed
Pros:

Food was satisfactory

Cons:

No towels in room had to ask for them they did not clean room until we ask at end of stay
The advertisement said sleeps 4 but only one bed and couch so we had to pay $75 per day extra
For $2000 we expected much better
Even ran out of toilet paper

2025-12-29 via Nuitee
J
Julie extended_group us
8
2025-12-27 via Nuitee
C
Cesar family_with_children mx
10
Triste noticia al llegar, pero si me dieron una habitación
Pros:

Buena ubicación, desayuno muy bueno y las personas del restaurante muy amables

Cons:

Aunque ya tenía confirmada y pagada mi reservación, decidieron cancelarla solo porque me presenté a las 03:00hrs, pero mi vuelo llegó a Anchorage a las 01:45hrs. Por correo comenté la hora de llegada al hotel y nunca obtuve una respuesta.
La persona de recepción me ofreció una habitación un poco más pequeña y obvio más costosa. Tuve que aceptarla debido a que viajaba con mi familia y en la madrugada imposible encontrar algún hotel con habitación amplia.

2025-12-11 via Nuitee
B
Binglai family
6
Pros:

I understand, it is the end of summer, and rates are going to be high. However, for the price, it was not ideal ($6489.42 for 3 nights) - we had a 2 bedroom suite room -mountain view. The mountains are in the distance, way passed the subway and other fast food signs. Our room is on the corner next to the street, very close to an intersection. So, loud music from cars waiting at the lights and accelerating/peeling out cars go throughout the day past 11pm. We are right across the street from a grocery store, which is great. However, we ended up being approached by 2 homeless individuals. We did not feel like we were in danger, only because of my 250lb husband and his do not mess with my family stare. The front desk staff is not very friendly and abruptly interrupts any questions, or concerns you have with a can't do anything about it answer - we asked at 5pm, that if they were unable to clean our room, to please help with 4 large bath towels exchange only. She said FINE, 3 sets, we said, no, no need, only 4 bath towels since we have 5 people and are trying to reuse towels - she hang up on us and about 5 mins later, a nice older gentlemen came and delivered 5 sets of towels to us. The morning buffet is ok, the grill had an excellent chef (of Puerto Rican origin maybe), except when he is not doing the cooking, then, everything is either burnt or raw. Overall, I read through many hotel reviews before booking and believe most of the hotels are all in this same level.

2025-08-24 via Nuitee
I
Inna couple au
2
Useless staff and service. Plastic cups for coffe in the room no spoons to mix sugar. No breaky
Pros:

Nothing

Cons:

Average accommodation

2025-08-08 via Nuitee
O
O6241ZTtomb Family
10
Really great Embassy Suites
Pros:

Really enjoyed our stay. It’s in a very convenient location and the staff is very friendly. The library area with the pool table was really fun for our teenagers. The hotel was very clean and felt updated. The breakfast staff was excellent and everything was so tasty. Would definitely recommend and stay here again.

2025-08-03 via Tripadvisor
T
Toolman318 Friends getaway
10
Another awesome stay at the Embassy Suites!
Pros:

I have stayed here before. Excellent property. The staff have always been very nice and helpful. This stay was no different. I would like to personally thank Whit, who was working the front desk. He was extremely friendly and helpful. He went above and beyond to help myself and friends.

The property has always been very clean and rooms in excellent condition. Plenty of food options in the area. The breakfast was awesome. The vibe and decorations feel like Alaska. Awesome!

Highly recommend!!

2025-07-20 via Tripadvisor
S
Sunvsclouds Family Saint Louis, Missouri
8
Close to the Airport, Close to Downtown
Pros:

Nice location, clean, friendly staff and a great breakfast buffet. Due to flight delays, we didn't arrive until 2 am however the young gal at the desk was just as nice as can be for it being so late and that was experience with all the staff during our stay. The room was comfortable and clean with all we needed. The beds were comfy, shower head and water pressure were good. We enjoyed the evening Happy Hour with a complimentary drink and some cheese, crackers etc. The breakfast buffet was clean and had the basics along with cooked to order omelets, pancakes and french toast. Off the lobby there was a small game room of sorts as well as the for purchase food/beverage/sundry items. The location for us was good. Ten minutes to the downtown area and 15 minutes from the airport. During our stay I did notice that an airline puts up its pilots there as there was a few at breakfast and I always take that as a good sign. The hotel was everything we needed and we'd stay again.

2025-07-14 via Tripadvisor
K
kcby Couples
8
Good Hotel in Anchorage
Pros:

We enjoyed our 3 nights stay here. The suites have everything you need and the bed was comfortable. The guest happy hour each weeknight is a big plus. You receive one free drink, and they have light appetizers like cheese and crackers, etc. The complimentary breakfast was very good and offered quite a bit of food—eggs, biscuits, gravy, sausage, bacon, cereal, potatoes, baked goods, and more. They also offer made-to-go pancakes and omelets. Staff do a good job keeping the buffet item pans full, cleaning off tables, etc. The hotel has a nice lobby area and a library with a pool table. We would stay here again if ever in Anchorage again.

2025-07-13 via Tripadvisor
F
FriendlyReviewerTrav Family Peoria, Illinois
10
Solid Place to Stay in Anchorage
Pros:

Our family of 5 always struggles to find places to stay. This hotel had two queens and a sofa bed which worked well.

The room was nice and clean. It had all the amenities we needed including a kitchenette. The breakfast was excellent each morning.

There was plenty of parking for our vehicle as well.

2025-07-07 via Tripadvisor