Courtyard Bethlehem Lehigh Valley/I-78

we got in late around 10pm with our daughter and son in law with 3 kids so we were under construction ,just wanted a good nights sleep .We had connecting rooms and were woke up by a saw that was being used on the room above the two rooms we had at 830am .We were all rudely awakened and I called front desk to complain and have who ever was working on the room or rooms above us all to stop working.that did not help and I called again told them we have 4 adults and 3 small grandkids that need to sleep and to stop whoever was above us.Well finally I asked to have who was in charge call me back .Amy called back and said there was a sign in the Lobby that they were having work done and they start at 830am well there was no sign ,,,we all checked Amy was very rude to me and I explained we came in late the night before and we needed it to be quiet!I told her to have the workers stop there renovation and work on a different room or something we needed to sleep needless to say she said there is a sign in the Lobby.I told her I did not want any charges put on my visa till I came down to speak with her.She then called the police on me and told them I was going to punch her so 2 cops show up at my hotel door and told me We all needed to leave or they were going to charge me with trespassing and a threat to Amy and I told them I never said that and the police confirmed with me that I didn't say that but we still needed to leave immediately !I cant believe 3 police cars showed up and wasted there time because she told dispatch that I threatened her ...All of us heard what I said to her on the phone and was completely a Lie !the police ran my drivers license and asked everyone what was said and even my 3 granddaughters ages 11,9,9 ages said Never said that to her.Long story but we left and when my visa statement came sure enough she charged my visa for both rooms 187.11 each room I will be calling my visa company and have the charges disputed asap.We can not believe she told this false story to the Police never lie,,,we had to explain to our grandkids not to ever call police and report a lie.Very unhappy we were on a 10 day trip thru PA with the family and have never been treated this way by anybody!She had to right to make a false statement!The police agreed with us and found out thats what she told them, they knew she was lying!

I like the location

Courtyard

The room was updated. Super nice. Excellent shower and sitting area. Free parking.

While we don't expect a four star stay at this type of hotel. we were disappointed with the following:

- the only room available was a king with pull out couch for 3 of us. The pull-out couch was horrendous and should never be an option. Mattress was very thin and had some kind of bar in the middle making it extremely uncomfortable. A pull-out couch is never wonderful, but this one was exceptionally awful. The sheet set didn't fit, and we had to ask two times for a blanket and pillows since none were provided in the room.

-bathroom shower towels were such poor quality, incredibly thin.

- front staff were not friendly and only helpful when asked a few times.

Positives-

- clean room
- cleaning staff were so helpful and very friendly
- ample parking
- options for coffee, lattes, etc (at a cost but still convenient to have in lobby)
-king sized bed was comfortable

Clean, very friendly stuff, comfortable.

We were
Coming in town for a wedding. We were needing to arrive early so we called ahead. Danny was amazing he couldn’t guarantee that all our rooms would be ready but that we would at least have 2. When he arrived,
He welcomed us, remembered us! Our rooms were clean and ready! The morning after it was so nice to relax in the courtyard they have in the back with a cup of Starbucks from the Bistro. This place is tastefully
Decorated and the quality of the service stellar! Thank you for the lovely stay!

Location to Lafayette college.

Loved it!

It was an amazing experience where staff beyond amazing! Mark Cora was so personable and so attentive def a 10/10!!!!!!

The employees and management went above and beyond. Loved that they had a Starbucks inside the hotel. Also pool and jacuzzi temperatures were perfect.