Al Jahra Copthorne Hotel & Resort

Hotels
•
Millennium
8 (20 reviews)
625 Slayil Street, Al Jahra, 3113 , Al Jahra , KW
965-2-4590000

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Facilities

Meeting rooms
Fitness facilities
Health or beauty spa nearby
Fireplace in lobby
Health club
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
See all facilities

Review Highlights

Pros:
Friendly and helpful staff (multiple mentions, some by name)
Good location and outdoor garden seating
Pool available
Several guests praised cleanliness/clean staff in some reviews
Cons:
Inconsistent or poor cleanliness reported by several guests
Small, cramped or dated rooms and furniture
Very poor sound insulation between rooms
High or inconsistent pricing and perceived poor value
Food could be improved
Parking is somewhat distant and not well shaded

Categories

Cleanliness
6
Many guests reported poor cleanliness and pest-control concerns, though a few reviews praised cleanliness; overall mixed-to-negative cleanliness reports.
Service
10
Multiple reviews praised staff by name and described employees as welcoming, cooperative and professional, indicating consistently strong service.
Location
9
Several guests listed location as a pro and appreciated outdoor garden seating; one note about distance from Kuwait City and parking being a bit far but generally positive.
Room Quality
5.5
Frequent complaints about small room size, poor lighting, dated furniture, cramped bathrooms and very poor sound insulation.
Amenities
8.5
Amenities like the pool and external seating were mentioned positively, though some facilities and furnishings were described as old and one chalet lacked basic items (slippers).
Value for Money
8
Mixed remarks on pricing: some guests found rates high or inconsistent with booking platforms and experienced inflexibility, but others accepted the price for the offered services.
Food and Beverage
8
Only a few comments on food, primarily that it could be improved; otherwise not heavily discussed, so rated moderately positive.
Overall Experience
9
Overall impressions are mixed but many guests highlighted excellent staff and memorable stays; strong service often compensated for room/cleanliness issues for several reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-20 07:32

Property Description

Luxurious Amenities

Immerse yourself in luxury at the Al Jahra Copthorne Hotel & Resort. With 2 outdoor swimming pools, a health club, and a steam room, relaxation is at your fingertips. Unwind in the bar/lounge or poolside bar, and indulge in international cuisine at Taima'a Restaurant.

Convenience and Comfort

Experience convenience with complimentary wired internet access, a 24-hour business center, and roundtrip airport shuttle service. Stay in one of the 261 air-conditioned rooms with Smart televisions and enjoy 24-hour room service.

Ideal Location

Located in the business district of Al Jahra, just minutes away from attractions like Sulaiyel Al-Jahra, this upscale hotel offers the perfect blend of comfort and sophistication. Book your stay at Al Jahra Copthorne Hotel & Resort for a memorable experience.

Important information:

  • Under Kuwaiti law, if you are a Kuwaiti citizen or resident of Kuwait, you must provide a Kuwait Civil ID card at time of check-in. Couples wishing to share a room must provide their original marriage certificate.
  • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Alcohol is not served or permitted at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KWI

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Food & Beverage

    No alcohol served onsite

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8
Based on 20 reviews
Cleanliness: 6
Service: 10
Location: 9
Room Quality: 5.5
Amenities: 8.5
Value for Money: 8
Food and Beverage: 8
Overall Experience: 9
K
Khalid • couple • sa
7
2026-06-01 • via Nuitee
M
Mohammad • family_with_children • kw
5
2026-06-01 • via Nuitee
M
MUHAMMAD • couple • kw
8
Overall, the experience was satisfactory.
Pros:

The service and rooms were satisfactory.

Cons:

The quality of the dinner and lunch served at the Cafe fell short of expectations.

2026-05-29 • via Nuitee
H
Hnady • solo_traveller • sa
10
2026-05-26 • via Nuitee
H
Hnady • solo_traveller • sa
10
2026-05-26 • via Nuitee
بندر • couple • sa
7
2026-05-02 • via Nuitee
M
Mohammed • solo_traveller • kw
1
اتمني النظافه للفندق كاااااملا ورش المبيدات الحشريه للزرع والغرفه والبلوكانات
Pros:

المسبح

Cons:

الغرفة والحمام سيء جدا والفندق غير نظيف

2026-05-01 • via Nuitee
R
RABAAH ALSHAMNARI • couple • kw
10
2026-04-22 • via Nuitee
A
Armands • solo_traveller • pl
10
2026-04-09 • via Nuitee
مشعل • couple • kw
10
2026-02-10 • via Nuitee
H
humoud • couple • kw
10
الموظفين مرحبين بالضيوف وتعملهم جدا راقي
Pros:

فندق هادي ويوجد جلسات خارجية في الحديقة ومتوفر مرافق من مجمع ومول خارجي

Cons:

لاشئ

2026-02-08 • via Nuitee
B
Badr • solo_traveller • gb
10
2026-01-23 • via Nuitee
مرضي • solo_traveller • sa
10
2026-01-23 • via Nuitee
L
Lafi • family_with_children • kw
10
Nice stay
Pros:

thank you to all staffs for good service, thank you to mr. arnel for good service

2026-01-19 • via Nuitee
Y
Yousef • solo_traveller • sa
6
متوسط
Pros:

الموقع- الغرف متوسطه الراحه

Cons:

الاسعار تختلف ببوكنج ارخص من المباشر
غير مرنين بالدخول اهلي اخذوا شاليه وصلوا الساعه 7 صباحاً طلب منهم موظف الاستقبال من جنسيه عربيه حق يومين بالبدايه بعدين طلب حق يوم ونص لدخول الشاليه 90 دينار
المواقف بعيده نوعا ما وغير مظلله للغرف
الشاليه مافيه احذيه لدورات المياه 😂

2026-01-19 • via Nuitee
E
Ehab • family_with_children • kw
10
2026-01-19 • via Nuitee
T
TURKI • couple • kw
8
2026-01-19 • via Nuitee
N
Nouf • couple • sa
1
سيئه جدددداً
Pros:

الموقع فقط

Cons:

النظافه ومساحة الغرف ضيقه جداً والاناره ضعيففففه والالوان كئيبه اخذته 1200 ليلتين طلبت تزويدنا بسرير واحد اصبحت القيمه 1500 وضاقت الغرفه اكثر لم تريحني ابدا اببببدااا اسوء اقامه ،،على الاقل نزل من قيمتها

2026-01-14 • via Nuitee
F
Faouzi • family_with_children • sa
10
2026-01-12 • via Nuitee
M
Mohammed • couple • kw
10
2026-01-12 • via Nuitee