Eurostars Magnificent Mile

Hotels
Eurostars Hotels
8.8 (4141 reviews)
660 North State Street , Chicago , us

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Cons:
Cleanliness Issues
Limited Amenities

Categories

Cleanliness
8.13
Multiple mentions of dirty rooms and lack of thorough cleaning.
Service
9.6
Consistently positive remarks about welcoming and helpful staff.
Location
9.64
Many reviews highlight the excellent location and convenience.
Room Quality
8.59
Generally good sentiments on room spaciousness and comfort.
Amenities
7.62
No microwaves and some complaints about amenities.
Value for Money
9.08
Reasonable price for the location, though some felt amenities were lacking.
Food and Beverage
8.63
Positive feedback on breakfast; however, lack of microwaves was disappointing.
Overall Experience
9.1
Majority of reviews indicate a good experience despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-05 10:15

Property Description

Luxurious Accommodation

Experience the epitome of luxury at our boutique Chicago hotel, ideally situated in the bustling heart of the city. Revel in the modernity of our rooms, each equipped with a flat-screen TV and complimentary Wi-Fi. Indulge in the minibar offerings, including chilled wine, as you gaze out of the floor-to-ceiling windows.

Convenient Amenities

Stay fit and active during your stay with our convenient on-site fitness center. Let our dedicated concierge team assist you in making the most of your time in Chicago, ensuring a seamless and enjoyable visit.

Prime Location

Immerse yourself in the vibrant city life as our hotel is a mere 5 minutes' walk from the upscale shops of the Magnificent Mile. Explore cultural gems like the Museum of Contemporary Art within a leisurely 10-minute stroll, with iconic Navy Pier just 1 mile away.

Book now for an unforgettable stay at Eurostars Magnificent Mile.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 64 per day.

Location

Guest Reviews

8.8
Based on 4141 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.64
Room Quality: 8.59
Amenities: 7.62
Value for Money: 9.08
Food and Beverage: 8.63
Overall Experience: 9.1
S
Sina solo_traveller us
3
Pros:

the staff of the hotel were supeer rude and ignorant Special the people who were working in the valet parking. They were super rude and unpolite and they’re never been downstairs. that’s one of the biggest issue of that hotel and they charge me $68 per night for the valet parking because they do not have parking and the people were super rude. Because of those people I do not want to visit that hotel anymore. The hotel itself was good, but the people were awful.

Cons:

The staff and valet parking people super rude

2026-05-30 via Nuitee
J
Jennifer couple au
9
We enjoyed our one night stay in Chicago.
Pros:

Location and room was excellent.

Cons:

Had a bad odour

2026-05-29 via Nuitee
T
Theana solo_traveller us
7
2026-05-29 via Nuitee
A
Ana Laura couple br
10
2026-05-29 via Nuitee
A
Abdulaziz couple us
10
2026-05-27 via Nuitee
I
Iryna couple ua
10
Pros:

A very high-quality hotel: the cleanliness, staff, bedding, bathroom, and shower—everything is exceptionally clean and comfortable. It boasts a convenient location

2026-05-26 via Nuitee
couple us
6
Pros:

Location

Cons:

The bed was uncomfortable

2026-05-26 via Nuitee
L
Lyzette couple us
10
A wonderful midweek break.
Pros:

Our view of the city in the panoramic room was amazing. I loved the ceiling to floor windows. And the staff was amazingingly kind and helpful, especially Christian at the front desk and the security guards.

Cons:

We only stayed one night! Would have loved a couple more days, but that's on us.

2026-05-26 via Nuitee
R
Rhonda family_with_children us
10
Beautiful hotel, amazing staff.
Pros:

The staff was really attentive… anticipating needs without being asked. And their professionalism raised the experience from great to luxury.

Cons:

The elevator doors opened on the third floor… maybe it’s a maintenance floor, but it looked creepy compared to the rest of the hotel.

2026-05-26 via Nuitee
B
Buchanan couple us
10
2026-05-25 via Nuitee
S
Shack couple us
10
2026-05-24 via Nuitee
S
stevensW7607JX Couples
2
Horrible AVOID!!!!
Pros:

Extremely disappointing experience with this hotel and its customer service team. Medical documentation was specifically requested and provided exactly as instructed for review. Despite this, the only solution repeatedly offered was rescheduling travel that was medically impossible.

What made the experience worse was the complete lack of communication and follow-through afterward. Front Desk Supervisor Pedro Quirosa and the hotel team promised additional assistance and follow-up, yet emails are now being ignored entirely with no confirmation, no resolution, and no accountability.

If you are dealing with any issue that requires customer support, hardship consideration, or even basic communication, I would strongly reconsider booking here. Asking guests to provide sensitive medical documentation only to stop responding afterward is completely unprofessional and unacceptable.

2026-05-23 via Tripadvisor
S
Selami Levent couple us
10
Best stay - heart of Chicago
Pros:

Amazing staff! Amazing service!!! 3rd time staying in this hotel. The best stay ever, they always offer us complimentary room upgrade, and the staff is the nicest. Thank you team!

Cons:

We loved everything

2026-05-23 via Nuitee
J
J family_with_children ae
8
Nice and attentive staff, reasonable price and very good value for the money
Pros:

Great size for the room, fantastic location and nice view

Cons:

One cannot close the bathroom door (pocket door). The shower is spacious but the water comes out into the bathroom. The bathroom door is the same for the closet so, when one closes the bathroom, cannot close the closet.

2026-05-21 via Nuitee
E
Ethan solo_traveller us
1
Didn’t even happen
Pros:

Nothing

Cons:

Nothing telling me I needed to be 21 and took my money

2026-05-21 via Nuitee
R
Roland Frederick solo_traveller gb
9
2026-05-21 via Nuitee
G
gabriel solo_traveller il
9
Pros:

The room. With great view. The bed

Cons:

The coffe machine.

2026-05-21 via Nuitee
J
jayson solo_traveller us
9
2026-05-20 via Nuitee
A
Alan solo_traveller mt
7
2026-05-17 via Nuitee
Y
Yasmine solo_traveller us
10
2026-05-17 via Nuitee