Holiday Inn Shanghai Jing'an

Hotels
•
Holiday Inn Express
9.1 (888 reviews)
No.1738 Zhongxing Road , Shanghai , CN

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Comfortable beds
Cons:
Issues with cleanliness
Sofa bed comfort
Limited breakfast choices for some

Categories

Cleanliness
8.33
Some reviews indicate issues with dust and cleanliness, impacting the overall sentiment.
Service
9.8
Multiple reviews commend the staff's friendliness and helpfulness, indicating a strong service quality.
Location
9.34
Guests appreciate the location being near the train station and metro.
Room Quality
9.09
Rooms are described as clean and comfortable, though sofa beds received negative feedback.
Amenities
9.32
Facilities like the gym and laundry services are well-received, enhancing the guest experience.
Value for Money
8.78
Reviewers indicated that some aspects did not meet the expectations for a 5-star hotel.
Food and Beverage
8.63
Breakfast is mentioned positively in terms of variety, though there are some criticisms.
Overall Experience
9.5
Overall, guests express a very positive experience, with mentions of returning in the future.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 18:57

Property Description

Convenient Location
Located just a 5-minute walk from Shanghai Railway Station and other major transportation hubs, exploring the city is a breeze.

Comfortable Accommodation
Relax in affordable rooms with free internet access, flat-screen TV, air conditioning, and ample workspace ensuring a comfortable stay.

Helpful Services
Benefit from a tour desk for trip planning, business center for work needs, and buffet breakfast served at the hotel’s café for a convenient start to your day.

Book now and experience the convenience and comfort of Holiday Inn Shanghai Jing'an!

Important information:

Please note that the hotel will collect a refundable deposit of CNY 200 upon check-in for incidental charges.

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.

Breakfast is available for an extra charge.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVG

Location

Guest Reviews

9.1
Based on 888 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 9.09
Amenities: 9.32
Value for Money: 8.78
Food and Beverage: 8.63
Overall Experience: 9.5
P
Pedro • solo_traveller • pt
10
Pros:

Great overall service offer. Great location and amazing breakfast.
The staff is super frendly and helpful.

2026-09-20 • via Nuitee
S
Sonal • couple • ie
7
2026-09-19 • via Nuitee
L
Laura • solo_traveller • br
10
Best place to stay in Shanghai.
Pros:

Is very close to the Shanghai Metro Station, their staff is super kind and friendly, the room is spacious and it was also very clean and nicely decorated. Breakfast is soooo good, I miss it.

Cons:

Nothing to complain, I would just like to suggest to have Oat Milk in the breakfast for the ones lactose intolerant, is the only thing I missed.

2026-09-19 • via Nuitee
A
Anna Lena • couple • kr
9
2026-09-18 • via Nuitee
C
Chi Yu • extended_group • tw
10
Pros:

Ada經理服務親切 協助處理房務訂車服務,給予好吃的水果跟小點心,早餐中西式豐富,每個東西都好吃!喜歡這裡的人及食物!

2026-09-15 • via Nuitee
S
SUZIE • couple • au
10
Pros:

Loved the lovely room, hotel facilities, staff members and cleanliness.

Cons:

Unfortunately there are no TV channels or streaming available with English audio or English subtitles. For us who do not speak Chinese it was a bit frustrating.

2026-09-15 • via Nuitee
S
Shukuko • extended_group • us
10
2026-09-13 • via Nuitee
C
Clara • couple • es
9
Pros:

Habitación espaciosa, limpia y tranquila. Excelente desayuno. Amabilidad del personal.

Cons:

El wifi no funcionaba demasiado bien y ascendor lento.

2026-09-11 • via Nuitee
J
Jelikha Shafira • extended_group • nl
10
Beautiful peaceful hotel
Pros:

Great location, beautiful large room (plus complementary upgrade!) and very helpful and friendly staff. Everything was amazing.

Cons:

Nothing!

2026-09-11 • via Nuitee
F
Franz • solo_traveller • de
10
Ich komme auf jeden Fall wieder bei meinem nächsten Besuch in Shanghai
Pros:

Top Zimmer, top Essen, top freundliches und hilfsbereites Personal in allen Bereichen.

Cons:

Nur ein englischsprachiger TV Sender (CNN). Bei einer amerikanischen Kette hätte ich da mehr erwartet. Soll aber verbessert werden.

2026-09-10 • via Nuitee
S
Simone • solo_traveller • se
10
Cons:

Rök från badrummet

2026-09-10 • via Nuitee
T
Tim • solo_traveller • au
9
Pros:

Staff were so helpful. Ada at front desk helped us with WeChat and we were so grateful.

2026-09-10 • via Nuitee
F
Franz • solo_traveller • de
10
Ich komme wieder.
Pros:

Tolle, moderne, saubere Zimmer.
Tolles umfangreiches Frühstück.
Superfreundliches, hilfsbereites Personal in allen Bereichen

Cons:

Nur ein englischsprachiger TV Kanal (CNN). Das soll aber besser werden, wurde mir versprochen. Kein deutschsprachiger Kanal. Aber das wäre für eine amerikanische Kette auch etwas viel verlangt.

2026-09-10 • via Nuitee
N
Nicola • solo_traveller • ch
10
Great hotel, very friendly staff, clean rooms, and an overall excellent stay 10/10
Pros:

A special thank you to Rachel Wang, who made my stay even better. I received a room upgrade when I first arrived, which was a really nice surprise. When I later decided to extend my stay, Rachel Wang did everything she could to make sure I could remain in the same upgraded room and was always available if I had any questions. Since it was my first time in Shanghai, I really appreciated how helpful and attentive she was.

I originally booked the hotel for two nights, but I liked it so much that I ended up staying four more nights.

The staff in general were very friendly and welcoming. The rooms are beautiful and very clean, and the whole hotel feels very well maintained.

I also really liked the gym. It had everything I needed, and because it is open 24/7, I could still do my workouts while spending most of the day exploring the city.

Overall, I had a 10/10 stay and felt very well taken care of. I would definitely stay here again!

2026-09-09 • via Nuitee
E
Erika • couple • co
10
Maravillosa estancia
Pros:

La amabilidad del equipo del Hotel, especialmente Rachel que estuvo pendiente de nosotros durante toda nuestra estadía, respondía al instante. Adicional el desayuno que ofrece el hotel es maravilloso, hay una gran variedad y todo delicioso. La habitación es amplia y cómoda, ofrecen servicio sin costo de lavadora y secadora, todo súper lindo.

Cons:

Todo le gustó

2026-09-09 • via Nuitee
H
Hugo • extended_group • br
10
2026-09-09 • via Nuitee
B
Bhavna • extended_group • gb
10
Excellent hotel, great location and great breakfast - huge variety
Pros:

The location, breakfast, rooms, everything

Cons:

Nothing to dislike

2026-09-08 • via Nuitee
F
Fonny Maria • extended_group • id
10
2026-09-08 • via Nuitee
R
Robert Geul • solo_traveller • nl
10
Warm Welcome and Excellent Service
Pros:

We received a very warm welcome from Rachel. We were able to check in early and were pleasantly surprised with a room upgrade.

Rachel was especially kind and helpful when my wife developed a knee injury during our stay. She really took the time to think along with us and help wherever she could.

We also had very friendly contact with the manager. Overall, a very warm and welcoming experience.

Thank you, Rachel and the team!

Cons:

Nothing

2026-09-07 • via Nuitee
S
Saroso • solo_traveller • id
8
2026-09-06 • via Nuitee