County Hotel Chelmsford

Hotels
•
Classic British Hotels
8 (180 reviews)
29 Rainsford Road, Chelmsford, England, CM1 2PZ , Chelmsford , GB
44-1245-455700

listing image 1
Show all photos

Facilities

Electric car charging station
Area rugs in public areas
Hardwood flooring in public areas
Free WiFi
24-hour front desk
Terrace
Luggage storage
Conference space
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good food
Cons:
Thin walls
Uncomfortable room layout

Categories

Cleanliness
8.25
Overall positive mentions of clean rooms.
Service
8.75
Staff are friendly and helpful.
Location
8.25
Very close to town centre and all the restaurants.
Room Quality
6.75
Thin walls and uncomfortable facilities noted in negative reviews.
Amenities
8.25
Good amenities available, such as secure parking.
Value for Money
7.25
Mixed reviews; some felt it did not live up to expectations.
Food and Beverage
8.75
Exceptional food, especially noted in afternoon tea reviews.
Overall Experience
7.75
Overall enjoyable experiences mentioned, with some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 03:40

Property Description

Discover a charming getaway at County Hotel Chelmsford, where comfort meets modern amenities in the heart of Chelmsford.

Cozy Guestrooms
Unwind in one of our 58 well-appointed guestrooms, featuring complimentary Wi-Fi, cozy furnishings, and modern bathrooms equipped with essential toiletries. Daily housekeeping ensures your stay is effortless.

Dining Experience
Savor delightful British cuisine at Samphire Restaurant, with a cozy bar/lounge for relaxation. Indulge in room service during limited hours, and don’t miss our hearty breakfasts available on weekdays and weekends.

Exceptional Facilities
Take advantage of our business center, multifunctional conference rooms, and event facilities suitable for every occasion. With attentive multilingual staff and a stunning living plant wall, your experience is designed with care.

Let the County Hotel Chelmsford be your home away from home. Book your stay today!

Important information:

  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8
Based on 180 reviews
Cleanliness: 8.25
Service: 8.75
Location: 8.25
Room Quality: 6.75
Amenities: 8.25
Value for Money: 7.25
Food and Beverage: 8.75
Overall Experience: 7.75
K
Kamila • family_with_children • pl
10
Świetny
Pros:

Przepiękne dwa wygodne apartamenty, czysto, świetna lokalizacja, obsługa przemiła

2026-05-30 • via Nuitee
I
Ian • extended_group • gb
8
Great one night stop for the cricket. Excellent breakfast and staff who looked like they actually like working there.
Pros:

The location is good, facilities are good and the staff were great.

Cons:

Not a dislike but the single room en-suites are snug to say the least. Not a problem for one night but they are expensive for what they are.

2026-05-28 • via Nuitee
G
George • couple • gb
9
A great hotel, superb rooms and less than a five minute walk from the town centre.
Pros:

The room was amazing, we took a suite and it exceeded our expectations.

Cons:

The aircon unit was not the best (it was usually hot during our stay).

2026-05-26 • via Nuitee
S
Sara • extended_group • gb
7
Nice
Pros:

Very friendly and attentive staff. Clean and spacious apartment with coffee, tea, milk and biscuits provided.

Cons:

Nothing

2026-05-26 • via Nuitee
D
Donna • solo_traveller • gb
10
Oh the bath tub. Xx
Pros:

Very nice and comfy would stay here again if given the chance x

Cons:

Nothing xx

2026-05-26 • via Nuitee
S
Stefano • solo_traveller • gb
7
2026-05-25 • via Nuitee
A
Andree • solo_traveller • gb
10
Pros:

I gave report before

2026-05-25 • via Nuitee
R
Robert • solo_traveller • gb
8
Pros:

Staff very friendly

Cons:

Room very hot at night

2026-05-25 • via Nuitee
M
Michelle • solo_traveller • gb
8
Anniversary stay
Pros:

I like how quaint the hotel was and the rooms were very pleasant to stay in.

Cons:

Unfortunately I do think the price for the breakfast is a bit steep. Due to this we unfortunately had to eat breakfast outside the hotel. I would have been nice to have had breakfast but £15 per person per day is quite expensive.

2026-05-25 • via Nuitee
G
Giles • solo_traveller • gb
10
2026-05-22 • via Nuitee
D
david • solo_traveller • gb
8
Very pleasant, traditional hotel
Pros:

It’s a very traditional English hotel. My room was spacious with a balcony. The staff were very pleasant and worked hard to get things right.

Cons:

Nothing

2026-05-21 • via Nuitee
M
Matthew • solo_traveller • gb
8
2026-05-20 • via Nuitee
B
Barb • couple • gb
7
Pros:

Easy to park. Close to where I wanted to be. Staff are polite.

Cons:

On arrival the bathroom smelled of urine. Because if wooden floorboards in the bathroom, wood holds this and it’s not easy to clean. However looking at the base of the loo, it had not been cleaned well. I sprayed the loo with deodorant to remove the smell a bit.
I had to take antihistamines too.
I was so tired because of really busy schedule, I’d driven 5 hours and been on a course all day.
so I didn’t have time or energy to discuss this.
I just needed sleep and needed somewhere to rest up.
I’d had a very difficult time making this booking a week prior. I think this was booking.Coms issue not the hotel. I spent time calling booking.com which wasn’t fully resolved.
I had to book a second night while at the hotel. and paid a high fee for this. It cost me more than it should, had the booking been made correctly. I was debited on my card 3 times for 1 room. I do have my money back now. However this took me 3 hours of my time, going back and forth, discussion with my bank and booking.com. On arrival the hotel had no info of my 1st booking, nor any payments made to them.
After discussing this, the room I was in was an upgrade! So I had to pay extra for the second night. This didn’t make sense the cost of this room, not only the urine, but it was substandard.
I had no energy to ask further. The staff were made aware of my difficulties re booking, and didn’t offer anything to elevate my position.
Overall it wasn’t a pleasant experience. To arrive and pay for a pee smelling room, over the odds wasn’t ok. The staff were polite and respectful though. I have advised the staff I will write to them and booking.com and had to ask for email contact. Please learn from this and offer better service to clients, you are a service industry.

2026-05-20 • via Nuitee
J
Judd • couple • gb
7
2026-05-19 • via Nuitee
R
Richard • solo_traveller • gb
8
2026-05-18 • via Nuitee
A
Andree • solo_traveller • gb
10
Pros:

Very exceptional staff. Lovely grand hotel.
Lovely ambience

Cons:

Nothing. Staff would sort anything

2026-05-18 • via Nuitee
A
Allan • couple • gb
9
Pros:

breakfast

Cons:

Nothing

2026-05-18 • via Nuitee
J
jordan • solo_traveller • gb
3
Poor wont be back
Pros:

Felt more like staying in a hostel. was placed over the road from the main hotel building, had to complain about excessive noise from other guest yet nothing was done. booked the hotel to get some rest as staying down for work but would have been better off traveling from early from home.

Cons:

I understand you cant control guest however when complaints are delt with thats not good management. and it wasnt just some shouting, it was two rooms shouting across a coridoor, music and then TV blaring, singing the theme tune to a famous show, all at 2/3 in the morning and again at 4.

2026-05-18 • via Nuitee
C
craig • extended_group • gb
10
Perfect
Pros:

Great place and staff

2026-05-17 • via Nuitee
C
Clair • couple • gb
6
Great location for short stay, staff friendly and helpful
Pros:

Great location, friendly helpful staff. Room well appointed

Cons:

Charged extra for parking, poor breakfast

2026-05-15 • via Nuitee