County Hotel Chelmsford

Hotels
Classic British Hotels
8 (180 reviews)
29 Rainsford Road, Chelmsford, England, CM1 2PZ , Chelmsford , GB

Facilities

Electric car charging station
Area rugs in public areas
Hardwood flooring in public areas
Free WiFi
24-hour front desk
Terrace
Luggage storage
Conference space
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good food
Cons:
Thin walls
Uncomfortable room layout

Categories

Cleanliness
8.25
Overall positive mentions of clean rooms.
Service
8.75
Staff are friendly and helpful.
Location
8.25
Very close to town centre and all the restaurants.
Room Quality
6.75
Thin walls and uncomfortable facilities noted in negative reviews.
Amenities
8.25
Good amenities available, such as secure parking.
Value for Money
7.25
Mixed reviews; some felt it did not live up to expectations.
Food and Beverage
8.75
Exceptional food, especially noted in afternoon tea reviews.
Overall Experience
7.75
Overall enjoyable experiences mentioned, with some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 03:40

Property Description

Discover a charming getaway at County Hotel Chelmsford, where comfort meets modern amenities in the heart of Chelmsford.

Cozy Guestrooms
Unwind in one of our 58 well-appointed guestrooms, featuring complimentary Wi-Fi, cozy furnishings, and modern bathrooms equipped with essential toiletries. Daily housekeeping ensures your stay is effortless.

Dining Experience
Savor delightful British cuisine at Samphire Restaurant, with a cozy bar/lounge for relaxation. Indulge in room service during limited hours, and don’t miss our hearty breakfasts available on weekdays and weekends.

Exceptional Facilities
Take advantage of our business center, multifunctional conference rooms, and event facilities suitable for every occasion. With attentive multilingual staff and a stunning living plant wall, your experience is designed with care.

Let the County Hotel Chelmsford be your home away from home. Book your stay today!

Important information:

  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8
Based on 180 reviews
Cleanliness: 8.25
Service: 8.75
Location: 8.25
Room Quality: 6.75
Amenities: 8.25
Value for Money: 7.25
Food and Beverage: 8.75
Overall Experience: 7.75
V
valentina couple it
3
Soldi peggio spesi.
Pros:

La posizione

Cons:

Doccia rotta, albergo sporco, colazione terribile, cade un po tutto a pezzi.

2026-07-25 via Nuitee
B
Barry solo_traveller gb
4
Pros:

Do not stop in the houses at back of hotel the road noise is terrible

2026-07-25 via Nuitee
C
Claire couple gb
9
2026-07-25 via Nuitee
Y
Yosola couple ie
7
Stay was okay
Pros:

Breakfast okay.

Cons:

Sausage choice and food portion can be a bit improved on.

2026-07-24 via Nuitee
D
David couple gb
7
Staff were friendly and got us an extra fan as it was so hot that day
Pros:

Proximity to where we needed to go

Cons:

No air con

2026-07-24 via Nuitee
M
michael couple ie
9
2026-07-23 via Nuitee
K
Kaine solo_traveller gb
8
2026-07-22 via Nuitee
E
Elaine couple gb
9
Very comfortable, would happily stay there again
Pros:

Friendly, helpful staff, comfortable bed, large room, peaceful location, fridge in room with fresh milk

Cons:

Nice big bathroom but nowhere to place toilet bag - needs a bit of shelving

2026-07-22 via Nuitee
T
teresa couple gb
7
fantastic service / customer care. made the stay feel like it was a real event.
Pros:

booked for my parents to stay for their 64th Wedding anniversary,
staff could not have been more incredible at looking after my parents.
In the heat wave they ensured they were well catered for and had an amazing stay. afternoon tea was excellent.
thank you for making it such a memorable stay x

Cons:

initially booked in a room with stairs to bathroom. would have been ok but parents in their 90s bit of a hazard. front desk moved them as soon as they were aware of situation.

2026-07-21 via Nuitee
K
Kathleen family_with_children gb
9
I would definitely recommend staying here, we were at a wedding in the-area and the hotel ticked all
Pros:

Staff were excellent and extremely helpful nothing was too much

Cons:

All goid

2026-07-20 via Nuitee
L
Louise couple gb
9
2026-07-19 via Nuitee
M
Maria couple fi
6
Nätterna i rummet var heta och oroliga.
Pros:

Badrummet var luftigt och ljust.

Cons:

Ingen luftkonditionering och fönster mot livligt trafikerade leder. Handdukshängaren i rummet klarade inte handdukarnas vikt.

2026-07-19 via Nuitee
K
kim solo_traveller gb
8
Hotel in great location for the centre of Chelmsford
Pros:

Location

2026-07-19 via Nuitee
R
Ronald family_with_children nl
6
Ouderwetse accommodatie zonder moderne faciliteiten en klassiek Engels ontbijt
Pros:

Personeel was hulpvaardig en vriendelijk

Cons:

Wij waren daar met 80+ ouders en hadden gevraagd voor kamer met easy acces/disabbility. We kregen een kamer met laag toilet en onmogelijk om te spoelen, een douchecabine met opstap zonder enige form van beugels. Douchen en toiletgang was zo goed als onmogelijk voor oude mensen die slecht ter been zijn.
Ontbijt erg matig, bv geen natural yoghurt, maar wel alles met suiker en vette hap

2026-07-19 via Nuitee
N
Nick solo_traveller gb
7
Fine but expensive.
Pros:

Clean

Cons:

Very expensive for single night, single room, cramped accommodation, no breakfast. Question the value for money.

2026-07-19 via Nuitee
J
Jill couple gb
8
Very enjoyable, we'll stay again however it will be in the cooler months
Pros:

The room was a great size and the bed was very comfy. Good tea and coffee facilities. Staff were very friendly and really helpful.
Breakfast was great and really loved the decor in the dining room.

Cons:

Unfortunately no air conditioning and as we were staying in the heat wave (we're from Northern Ireland and not used to the high temperature) we really would have needed it. There was a big fan which helped but we didn't like to keep it on all night.

2026-07-17 via Nuitee
S
Sara couple gb
8
Great location
Pros:

Coffee bags in the room

2026-07-17 via Nuitee
R
Richard solo_traveller gb
6
Convenient, with a good restaurant but a unsatisfactory room
Pros:

Food was good with great staff

Cons:

Room was poor. Not what I was expecting. Small, hot and could have been cleaner. No drinking water in room.

2026-07-17 via Nuitee
L
Laura couple gb
10
Absolutely amazing team of staff. Beautiful hotel. Amazing Breakfast
Pros:

Location was great and the staff went above and beyond to make my stay comfortable.

2026-07-17 via Nuitee
C
Caroline couple gb
8
2026-07-16 via Nuitee