Castle Inn

Hotels
8.4 (2364 reviews)
ul.Świętojańska 2 , Warsaw , pl

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Unique location
Helpful staff
Cons:
Old furnishings
Inadequate cleanliness

Categories

Cleanliness
7.9
Multiple comments about unsatisfactory cleanliness and maintenance.
Service
9.2
Positive mentions of staff helpfulness and cordiality.
Location
9.4
Consistently highlighted as excellent and unique.
Room Quality
7.4
Comments about dated furniture and awkward room layout.
Amenities
7.9
Limited amenities mentioned; generally basic.
Value for Money
8.4
Mixed sentiments regarding worthiness of price relative to quality.
Food and Beverage
8.2
Breakfast was mentioned positively, yet noted as lacking variety.
Overall Experience
8.8
Overall experience was marked by challenges but benefitted from location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:59

Property Description

Unique Boutique Experience in Warsaw's Old Town

Themed Rooms with Castle Views
Indulge in the artistic flair of Warsaw with individually designed rooms, many overlooking the Royal Castle or St. John’s Cathedral. Enjoy modern amenities like LCD TVs and complimentary Wi-Fi.

Personalized Service and Local Insights
Experience 24-hour service from our attentive staff who offer insider tips on exploring Warsaw. Start your day with a continental breakfast in the charming dining room or have it delivered to your room.

Convenient Location with Business Facilities
Located near key transport links, Castle Inn is ideal for both leisure and business travelers. Take advantage of our living room for meetings and quick access to major city attractions. Book now for a memorable stay!

Important information:

To protect the original, 16th-century ceiling, there is no elevator in the building.

To receive a VAT invoice, you must notify the property when making the reservation - then provide the tax identification number and company details to which the invoice is to be issued. Otherwise, you will not be able to receive an invoice for your stay after booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: WAW

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 4 years old and over stay for 120 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2364 reviews
Cleanliness: 7.9
Service: 9.2
Location: 9.4
Room Quality: 7.4
Amenities: 7.9
Value for Money: 8.4
Food and Beverage: 8.2
Overall Experience: 8.8
L
Lisa • solo_traveller • ie
8
Pros:

Fabulous location

Cons:

No fridge in room. Mattress could have been a bit better

2026-05-23 • via Nuitee
P
Pawel Bukowiecki • solo_traveller • pl
9
2026-05-22 • via Nuitee
R
Ryszard_Austria • couple • pl
9
2026-05-22 • via Nuitee
W
Wojciech • solo_traveller • pl
9
Urokliwie
Pros:

Stara kamienica z tradycją - super klimat :)

2026-05-21 • via Nuitee
J
Jean-Paul • solo_traveller • fr
4
Pros:

Hotel très bien situé, face au château au cœur de la vieille ville et proche des transports

Cons:

Le petit déjeuner est trop tardif, à partir de 8h. Il faut réserver son créneau horaire d'avance et choisir sa formule (sucré ou salé). C'est trop rigide. De plus, il est très mauvais, fruits et salades préparés à l'avance défraîchies, croissants industriels, café immonde.
Difficile d'avoir de l'eau chaude, il faut attendre longtemps.
Personnel présent mais sans aucun sens de l'accueil hôtelier.
A part sa situation dans la ville cet hôtel n'a rien de positif

2026-05-20 • via Nuitee
P
Piotr • solo_traveller • de
9
Pros:

Centralne położenie w sercu Warszawy, cisza w Hotelu, czystość i miła obsługa

2026-05-19 • via Nuitee
D
DIMITRA • family_with_children • gr
10
2026-05-18 • via Nuitee
Z
Zenon • couple • pl
7
Pros:

Wystrój

2026-05-17 • via Nuitee
C
Claudia • solo_traveller • it
8
Pros:

Struttura veramente suggestiva, arredamento d'epoca molto bello.
Posizione eccezionale, camera con bellissima vista sulla piazza.

Cons:

Un po' cara rispetto ai servizi offerti.

2026-05-17 • via Nuitee
A
ANNALISA • couple • it
8
Hotel accogliente in posizione ottima
Pros:

Pulizia staff

2026-05-16 • via Nuitee
R
Rudolph • solo_traveller • us
10
Pros:

Great location, unique rooms

2026-05-14 • via Nuitee
P
Peter • solo_traveller • us
10
Pros:

Very friendly and helpful staff, location across the street from the palace and in the old town. A great breakfast too!

2026-05-14 • via Nuitee
L
lorena • solo_traveller • es
7
Pros:

La ubicación es un 10 en casco histórico
Nos dejaron entrar antes de hora

Cons:

Habitación 3* planta
Por dentro son Instalaciones viejas, anticuado, decoración especial ( ya lo ponen en las fotos)
Para 1 noche está bien.

2026-05-12 • via Nuitee
K
Kelli • couple • us
8
Wonderful old city location
Pros:

Location

Cons:

Room was very cold even with heater going.

2026-05-11 • via Nuitee
S
Steven • solo_traveller • gb
8
Fab location for a first visit to Warsaw
Pros:

Great location in the Old Town and friendly service

Cons:

Nothing specific. Good value for money

2026-05-11 • via Nuitee
I
Iwona • solo_traveller • pl
5
2026-05-11 • via Nuitee
J
jestyn • solo_traveller • ch
8
2026-05-10 • via Nuitee
B
Beata • solo_traveller • pl
8
Pros:

Lokalizacja, wystrój wnętrz.

Cons:

Skosy, ręczniki były mocno nadszarpnięte czasem. Dla niektórych osób brak windy, może być ciężka próbą.

2026-05-08 • via Nuitee
G
Georgy • couple • dk
4
2026-05-07 • via Nuitee
M
Magdalena • solo_traveller • pl
10
Bardziej „w centrum” być nie można :)
Pros:

Bardziej w centrum być nie można :) obiekt z klimatem, schludnie i czysto. Przemiły, pomocny personel.

2026-05-07 • via Nuitee