Palms Place

Hotels
•
Independent
8.2 (295 reviews)
4381 W Flamingo Rd, Las Vegas, Nevada, 89103 , Las Vegas , US
+1 866-942-7777

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Facilities

Full-service spa
Health or beauty spa nearby
Proposal/romance packages available
Express check-out
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Outdoor pool - seasonal
Steam room
See all facilities

Review Highlights

Pros:
Great service
Convenient location
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
7.45
Several guests reported issues with cleanliness, including unpleasant smells and unclean items in rooms.
Service
8.95
Most reviews highlighted the exceptional service provided by the staff, with particular mentions of helpfulness.
Location
8.45
The hotel is conveniently located with easy access to nearby amenities and attractions.
Room Quality
7.95
Room quality varied with some guests enjoying spacious setups, while others faced maintenance issues.
Amenities
8.45
The available amenities were praised, including massage services and dining options.
Value for Money
7.95
While some guests felt the costs were justified, others highlighted areas for improvement that affected perceived value.
Food and Beverage
8.45
Dining options were found to be convenient, with positive feedback about food quality.
Overall Experience
7.95
The overall sentiment was generally positive, but several significant issues were noted by some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:32

Property Description

Experience the perfect blend of luxury and comfort at Palms Place, your ultimate retreat in the heart of Las Vegas.

Full-Service Spa: Indulge in relaxation with our full-service spa, offering massages, body treatments, and rejuvenating facials that will leave you feeling refreshed and revitalized.

Premier Amenities: Enjoy our modern recreational facilities, including a 24-hour fitness center, hot tub, and steam room, ensuring your stay is both enjoyable and fulfilling.

Gourmet Dining Options: Savor delicious bites from the snack bar or unwind with your favorite drink at our chic bar/lounge or poolside bar, ideal for soaking up the vibrant Las Vegas atmosphere.

Book your unforgettable stay at Palms Place today and immerse yourself in luxury!

Important information:

  • The seasonal pool will be open from March to October.
  • Pool access available from 10:00 AM to 6:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Parking height restrictions apply.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAS

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.2
Based on 295 reviews
Cleanliness: 7.45
Service: 8.95
Location: 8.45
Room Quality: 7.95
Amenities: 8.45
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 7.95
C
Coleman-Derby • couple • us
2
Disappointed 🙁 hotel Palms suggest I book directly with them because 3rd parties false advertise.
Pros:

Location was great easy to access free valet nice staff wonderful

Cons:

This is the second time I've booked with booking.com and it stated in the discrimination that the room had a balcony which is what I've wanted both times. The desk lamp did not work and it was a dirty wash cloth ij the tub. I cleaned the tub with my own bleach because if it had been cleaned properly that wouldn't had been left.

2026-07-25 • via Nuitee
A
Anthony • solo_traveller • us
10
Cons:

The fact that my room was downgraded so I couldn't get what I originally planned and paid for

2026-07-25 • via Nuitee
T
Twan • couple • us
10
Worth the price
Pros:

Decor

2026-07-25 • via Nuitee
M
Miguel • couple • us
10
2026-07-19 • via Nuitee
M
Melissa • family_with_children • us
2
Not worth spending your money there to dirty
Pros:

The pool

Cons:

It was very dirty and balcony does not open

2026-07-13 • via Nuitee
J
Johnathan • couple • us
10
2026-07-13 • via Nuitee
P
Pedro • couple • us
7
Pros:

Food

2026-07-10 • via Nuitee
K
KristyLynn • couple • us
6
Pros:

Restroom are what not clean nor bathtub area pugs on wall not working lights wouldn’t work even with them being pug up

2026-07-09 • via Nuitee
N
Nicolas • solo_traveller • us
10
2026-07-08 • via Nuitee
P
Phipps • couple • us
10
2026-07-08 • via Nuitee
T
Terrance • couple • us
10
Pros:

Nice comfortable stay, and beautiful view outside of the room

2026-07-07 • via Nuitee
L
LAURA • couple • us
10
EVERYTHING WAS GREAT THE ONLY THING I DIDNT LIKE WAS THAT THE POOL CLOSED AT 6 AND WE HAD TO CHECK IN AT 4 THAT WAS THE
Pros:

Hot tub and view

Cons:

That the pool closes at 6

2026-07-07 • via Nuitee
P
Priscilla • solo_traveller • us
8
2026-07-06 • via Nuitee
C
Charlotte • extended_group • us
10
2026-07-06 • via Nuitee
C
Candice jack • solo_traveller • us
2
Hours suck
Pros:

I had to pay a resort fee. I booked the room for the balcony and the pool. Check-in is at 4 PM to pull closes at 6 PM.The next day, the pull opens at 10 AM and check out his 11am.

Cons:

The pool hours and rude life guards

2026-07-06 • via Nuitee
T
Tyler • couple • us
1
STAY FAR AWAY FROM THIS PLACE!!!!!
Pros:

Nothing, from the front desk being beyond rude to the bait and switch from the Plams Place itself stay far AWAY from this hole!

Cons:

We had planned my birthday, our weeding day on the 3rd of July and Americas 250 on the 4th for this trip. I booked a room with balcony access and when we arrived and went to the room the balcony slider was locked. So I proceed down stairs to ask the front desk why. The extremely RUDE FRONT DESK LADY informed me that my room wasn't selected for balcony access yet that was why I booked the room. I asked her about the 4th of July not having balcony access she informed me that I could walk down and enjoy it from the strip. Yea the problem is I'm a 100% Combat disabled veteran which is why I booked a room with the balcony. So needless to say this ruined my birthday, Wedding night, and the 4th of July. I would have booked at another Hotel had I known about this, the sad thing all they had ro do was go up there with a key and unlock the sliding door. SAVE YOUR MONEY AND BOOK SOMEWHERE ELSE!!!!!!!!!!

2026-07-06 • via Nuitee
G
Gregorio • couple • us
1
Pros:

No recomiendo por me cambiaron la acotación no cumplen los que están ofreciendo para mi no está bien

Cons:

Por incumplimiento de lo que ofrecen y te cambia el lugar eso no es y si no viera llegado me ubieras regresado mi dinero eso no veda

2026-07-05 • via Nuitee
L
Leigh • couple • us
8
2026-07-03 • via Nuitee
K
Kalise • couple • us
5
2026-07-02 • via Nuitee
M
Marie • solo_traveller • us
10
Pros:

I loved my room very sleek and spacious. Loved having a kitchenette, refrigerator, and microwave. Hotel was very accommodating. Had everything you need pool, nightclub, casino, and a movie theater which we found out upon leaving.

Cons:

I didn't like that we had and paid for a balcony room and didn't have access to it. That was ridiculous and disappointing.Why have balcony rooms if we can't utilize it.

2026-06-29 • via Nuitee