Auckland City Hotel - Hobson St

Hotels
8.2 (3989 reviews)
157 Hobson Street , Auckland , nz
+64 9 925 0777

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleaning issues
Noisy air conditioning
Overpriced for some aspects

Categories

Cleanliness
7.45
Some comments on cleanliness issues, such as floors being dirty and the need for furniture upgrades.
Service
8.95
Many positive remarks regarding friendly and helpful staff, ensuring a great service experience.
Location
8.65
Central location with good access to amenities but some feedback on the surrounding area being sketchy.
Room Quality
7.75
Comments about comfortable rooms but issues with air conditioning noise and dated furniture.
Amenities
7.95
Generally positive feedback on amenities, though some comments about disposable crockery.
Value for Money
7.95
Positive feedback on value, despite mentions of some overpriced aspects.
Food and Beverage
8.45
Good remarks about the food quality at the cafe and buffet breakfast.
Overall Experience
8.45
Overall, guests enjoyed their stay, with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:57

Property Description

Central Location in Auckland CBD
The Auckland City Hotel is perfectly situated in the heart of Auckland CBD, just minutes away from iconic attractions like Sky City and Queen Street shopping district.

Modern Rooms and Amenities
With a blend of heritage charm and modern comfort, the hotel offers 140 contemporary guest rooms equipped with free Wi-Fi, work desk, and kitchenette facilities in select rooms.

Dining and Leisure Options
Indulge in delicious Fusion cuisine at Vie lounge and Eatery, unwind at the restaurant bar, or stay active at the gym in the basement. Whether for work or leisure, Auckland City Hotel caters to all your needs.

Experience the best of Auckland at Auckland City Hotel – book your stay now for a memorable experience!

Important information:

Please note that there is a 2% charge when you pay with a credit card.

Please note that car parking is NZD $30 and is subject to availability. If you are arriving by car, please contact Auckland City Hotel for more information, using the contact details found on the booking confirmation.

Please note if a credit card or a debit card or cash is used as a form of payment there is a $50 refundable incidental deposit per night.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Location

Guest Reviews

8.2
Based on 3989 reviews
Cleanliness: 7.45
Service: 8.95
Location: 8.65
Room Quality: 7.75
Amenities: 7.95
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 8.45
C
Candids Patrice • extended_group • ph
10
Highly recommended place to stay in Auckland
Pros:

The room was spacious and clean. Bed was comfortable. I loved having a kitchenette in the room. The front desk staff, John and Kevin were very helpful.

Cons:

Nothing at all

2026-09-13 • via Nuitee
B
Bessie • extended_group • nz
10
Was good for what it was good for.
Pros:

I liked the split apartment - updates bedroom & downstairs living room.

Cons:

I didn’t like the shower too small , not enough towels & lining. Also asking for ID of all the people who stayed was crazy. But good!

2026-09-12 • via Nuitee
R
Ryan • couple • nz
8
2026-09-12 • via Nuitee
H
Haruka • extended_group • au
10
2026-09-12 • via Nuitee
M
Mary Ruth • couple • au
10
2026-09-11 • via Nuitee
S
sergio • extended_group • it
9
2026-09-11 • via Nuitee
L
Luiza • family_with_children • br
10
Ótimo em amplo!
Pros:

Espaço muito amplo, acomodação com dois andares e aquecedor na sala

Cons:

Cama um pouco macia, mas vai do gosto de cada um.

2026-09-11 • via Nuitee
H
Helen • couple • nz
9
Lovely hotel, clean and staff are friendly. Awesome location
Pros:

It’s location

Cons:

N/a

2026-09-11 • via Nuitee
A
Andries de Villiers • solo_traveller • za
10
2026-09-10 • via Nuitee
M
Megan • family_with_children • nz
10
2026-09-10 • via Nuitee
M
Mike Gubb • solo_traveller • nz
9
2026-09-09 • via Nuitee
A
Allison • solo_traveller • au
7
Clean, compact, and comfortable
Pros:

Location to Aotea Ctr

Cons:

Pre arrival communication was lacking

2026-09-09 • via Nuitee
L
Liz • solo_traveller • nz
8
Pros:

The location for our event was perfect.

Cons:

The noise from the fridge

2026-09-09 • via Nuitee
F
Fabian • solo_traveller • nz
10
2026-09-08 • via Nuitee
A
Ana Tupang • solo_traveller • nz
9
2026-09-08 • via Nuitee
P
Peter • family_with_children • at
9
Sauber, zentral, unkompliziert
Pros:

Sauber, unkompliziert.
Rezeptionistin war sehr freundlich und hilfsbereit!
Gutes Frühstück!

2026-09-08 • via Nuitee
S
Sabrina • solo_traveller • nc
6
2026-09-07 • via Nuitee
V
Victoria • extended_group • au
7
It was good for just coming back after a day of adventuring. The stairs to the bedroom were not fun when you’ve been wal
Pros:

That it was very central to everything

Cons:

Quite outdated. There was patches on the ceiling where there had been water leaks that they had just patched over rather than actually fixing. The lock on the bathroom door kept getting stuck. One bedroom door was sliding and the other a normal door. Neither of which had locks. Didn’t have a TV in either bedroom. For the price I would have expected a seperate toilet from the bathroom or for the main bedroom to have its own toilet at least.

2026-09-07 • via Nuitee
Y
Yuko • solo_traveller • jp
9
2026-09-07 • via Nuitee
L
Lena • solo_traveller • mf
10
Pros:

Great place to stay in Central Auckland. Had a lovely dinner there as well as a great breakfast

2026-09-07 • via Nuitee