Auckland City Hotel - Hobson St

Hotels
8.2 (3908 reviews)
157 Hobson Street , Auckland , nz
+64 9 925 0777

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleaning issues
Noisy air conditioning
Overpriced for some aspects

Categories

Cleanliness
7.45
Some comments on cleanliness issues, such as floors being dirty and the need for furniture upgrades.
Service
8.95
Many positive remarks regarding friendly and helpful staff, ensuring a great service experience.
Location
8.65
Central location with good access to amenities but some feedback on the surrounding area being sketchy.
Room Quality
7.75
Comments about comfortable rooms but issues with air conditioning noise and dated furniture.
Amenities
7.95
Generally positive feedback on amenities, though some comments about disposable crockery.
Value for Money
7.95
Positive feedback on value, despite mentions of some overpriced aspects.
Food and Beverage
8.45
Good remarks about the food quality at the cafe and buffet breakfast.
Overall Experience
8.45
Overall, guests enjoyed their stay, with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:57

Property Description

Central Location in Auckland CBD
The Auckland City Hotel is perfectly situated in the heart of Auckland CBD, just minutes away from iconic attractions like Sky City and Queen Street shopping district.

Modern Rooms and Amenities
With a blend of heritage charm and modern comfort, the hotel offers 140 contemporary guest rooms equipped with free Wi-Fi, work desk, and kitchenette facilities in select rooms.

Dining and Leisure Options
Indulge in delicious Fusion cuisine at Vie lounge and Eatery, unwind at the restaurant bar, or stay active at the gym in the basement. Whether for work or leisure, Auckland City Hotel caters to all your needs.

Experience the best of Auckland at Auckland City Hotel – book your stay now for a memorable experience!

Important information:

Please note that there is a 2% charge when you pay with a credit card.

Please note that car parking is NZD $30 and is subject to availability. If you are arriving by car, please contact Auckland City Hotel for more information, using the contact details found on the booking confirmation.

Please note if a credit card or a debit card or cash is used as a form of payment there is a $50 refundable incidental deposit per night.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 5 years old and over stay for NZD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs NZD 30 per day.

Location

Guest Reviews

8.2
Based on 3908 reviews
Cleanliness: 7.45
Service: 8.95
Location: 8.65
Room Quality: 7.75
Amenities: 7.95
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 8.45
S
Steeve • family_with_children • nz
7
A améliorer pour le prix de saison
Pros:

L'emplacement de l'hôtel

Cons:

Pas d'étagères dans la salle de bain pour poser les affaires personnelles
A la sortie du bain pas de chauffage
Ecoulement d'eau du lavabo lent

2026-07-25 • via Nuitee
H
Highco1 • solo_traveller • de
8
2026-07-24 • via Nuitee
M
Marlene • extended_group • fr
10
2026-07-23 • via Nuitee
M
Mark • extended_group • nz
7
2026-07-22 • via Nuitee
C
Claire • solo_traveller • au
8
Pros:

Excellent breakfast.

2026-07-22 • via Nuitee
ぎんとき • solo_traveller • jp
10
Pros:

空港へのバスやホビットンツアーの集合場所がすぐ近くで便利だった。街の散策に良い立地だった。スタッフさんたちもみんな笑顔でよかったです😁😁

2026-07-22 • via Nuitee
Z
zyh_619 • family_with_children • cn
10
2026-07-21 • via Nuitee
S
Sandra • family_with_children • pf
8
Un séjour agréable et fort pratique grâce aux équipements de la chambre et à l’emplacement de l’hôtel.
Pros:

L’emplacement et l’amabilité du personnel.

Cons:

La porte de la salle de bain ne fermait pas car un tableau a été cloué au mur. Le clou a traversé le mur et bloqué la porte. Il a fallu tirer sur la porte pour qu’elle ferme.
Un soir de forte pluie, de l’eau s’est infiltrée par le plafond et traversé les ampoules encastrées. J’ai donc reçu des gouttes sur moi, dans mon lit mais le personnel a pris des mesures dès le lendemain et m’a changé de chambre.

2026-07-21 • via Nuitee
H
HERVE • solo_traveller • pf
10
Pros:

Ambiance chaleureuse et personnel très agréable.
Emplacement magnifique à deux pas de la sky tower.
Je recommande.

2026-07-18 • via Nuitee
A
Atonia • family_with_children • nz
8
Needed somewhere quick to stay the night, the staff handled our stay nicely, awesome service
Pros:

Everything was comfortable, quiet as especially for in the city, the inside of the motel was tidy, stunning views

2026-07-17 • via Nuitee
A
Ari • extended_group • nz
9
Great stay and accommodating staff!
Pros:

Very convenient location in CBD

2026-07-16 • via Nuitee
K
Kraus • family_with_children • ch
8
Hôtel sympa, personnel sympa, petit dej top, quartier bof
Pros:

Petit déjeuner

Cons:

Quartier

2026-07-16 • via Nuitee
J
Jacqui • family_with_children • au
10
Great city spot
Pros:

Amazing location and super comfy. Breakfast and dinner were superb. Staff very accommodating and lovely

2026-07-16 • via Nuitee
H
Heimea • family_with_children • pf
8
Super
Pros:

Tout, l’accueil, la chambre.

Cons:

Rien

2026-07-16 • via Nuitee
D
Diane • solo_traveller • nz
10
Pros:

We always stay here. Favourite place in Auckland. Excellent April Spritz😉

2026-07-15 • via Nuitee
D
David • extended_group • au
8
Decent
Pros:

Good location and good size rooms and comfortable

Cons:

The drinks menu could be improved- mixed drinks and cocktails could be made better- should get someone to taste test drinks

2026-07-15 • via Nuitee
D
Dave • couple • au
8
Pros:

Locality

Cons:

Resturant not open. No service in the bar area

2026-07-15 • via Nuitee
A
Anthea • solo_traveller • nz
10
Pros:

The little smoking area in the carpark, it was thoughtful

Cons:

Getting into the carpark , buy it suppose that's an auckland problem :)

2026-07-15 • via Nuitee
M
Maheata Y • solo_traveller • pf
9
2026-07-15 • via Nuitee
E
Emil Jack • family_with_children • nz
10
2026-07-15 • via Nuitee