Auckland City Hotel - Hobson St

Hotels
8.2 (3783 reviews)
157 Hobson Street , Auckland , nz

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleaning issues
Noisy air conditioning
Overpriced for some aspects

Categories

Cleanliness
7.45
Some comments on cleanliness issues, such as floors being dirty and the need for furniture upgrades.
Service
8.95
Many positive remarks regarding friendly and helpful staff, ensuring a great service experience.
Location
8.65
Central location with good access to amenities but some feedback on the surrounding area being sketchy.
Room Quality
7.75
Comments about comfortable rooms but issues with air conditioning noise and dated furniture.
Amenities
7.95
Generally positive feedback on amenities, though some comments about disposable crockery.
Value for Money
7.95
Positive feedback on value, despite mentions of some overpriced aspects.
Food and Beverage
8.45
Good remarks about the food quality at the cafe and buffet breakfast.
Overall Experience
8.45
Overall, guests enjoyed their stay, with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:57

Property Description

Central Location in Auckland CBD
The Auckland City Hotel is perfectly situated in the heart of Auckland CBD, just minutes away from iconic attractions like Sky City and Queen Street shopping district.

Modern Rooms and Amenities
With a blend of heritage charm and modern comfort, the hotel offers 140 contemporary guest rooms equipped with free Wi-Fi, work desk, and kitchenette facilities in select rooms.

Dining and Leisure Options
Indulge in delicious Fusion cuisine at Vie lounge and Eatery, unwind at the restaurant bar, or stay active at the gym in the basement. Whether for work or leisure, Auckland City Hotel caters to all your needs.

Experience the best of Auckland at Auckland City Hotel – book your stay now for a memorable experience!

Important information:

Please note that there is a 2% charge when you pay with a credit card.

Please note that car parking is NZD $30 and is subject to availability. If you are arriving by car, please contact Auckland City Hotel for more information, using the contact details found on the booking confirmation.

Please note if a credit card or a debit card or cash is used as a form of payment there is a $50 refundable incidental deposit per night.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 5 years old and over stay for NZD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs NZD 30 per day.

Location

Guest Reviews

8.2
Based on 3783 reviews
Cleanliness: 7.45
Service: 8.95
Location: 8.65
Room Quality: 7.75
Amenities: 7.95
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 8.45
施 • extended_group • tw
8
2026-05-23 • via Nuitee
H
Hanita • couple • my
8
2026-05-23 • via Nuitee
D
Daniel • solo_traveller • au
8
Pros:

Hotel staff were wonderful.

2026-05-23 • via Nuitee
J
Jess • family_with_children • nz
10
We will be back.
Pros:

Close to town. Warm and friendly staff.

Cons:

Nothing.

2026-05-23 • via Nuitee
A
Anamaria • couple • au
3
not very good
Pros:

it was central

Cons:

the room was not like it looked in the photos

2026-05-22 • via Nuitee
B
Boucher • solo_traveller • fr
9
2026-05-22 • via Nuitee
D
Douglas • family_with_children • nz
8
Good clean central accommodation
Pros:

Everything was good.

Cons:

Pillows were too big and firm , we all had a tough sleep

2026-05-21 • via Nuitee
S
Shareif • solo_traveller • gb
9
Pros:

Staff very helpful and friendly. Bed and room comfortable.

Cons:

Would have liked the option for a smaller breakfast choice, ie continental option.

2026-05-21 • via Nuitee
L
Ladson • solo_traveller • us
9
Pros:

Lovely staff. Friendly and helpful.

Cons:

Few more lamps. The modern recess lighting is hard on the eyes

2026-05-21 • via Nuitee
R
Richard • couple • nz
9
2026-05-21 • via Nuitee
E
Evie • solo_traveller • gb
8
2026-05-20 • via Nuitee
R
Robin • couple • nz
8
A great place to stay when seeing a show
Pros:

Very central and really pleasant staff

Cons:

My only disappointment was that there were no extra blankets for the beds.

2026-05-20 • via Nuitee
T
Tahiata • extended_group • pf
10
Très bien
Pros:

Nous avons beaucoup apprécié la découverte de votre hôtel, qui se trouve idéalement situé à proximité de tous les sites et musées que nous souhaitions visiter durant le reste de notre séjour.

Le staff était super, la propreté impeccable, et le petit mot laissé par Martine, si je me rappelle bien, désolée si ce n’est pas le bon prénom, nous a beaucoup touchées.

Ma meilleure amie et moi avons été soulagées et agréablement surprises de loger chez vous.

Nous avons rencontré quelques petits soucis avec la laundry, mais rien de très impactant puisque vous disposez de 3 étages équipés de sèche-linges et de machines à laver.

Donc merci beaucoup pour votre accueil !

2026-05-20 • via Nuitee
E
Emily • solo_traveller • nz
8
Pros:

Location, Style, comfort

2026-05-20 • via Nuitee
O
Ogle • couple • nz
9
2026-05-20 • via Nuitee
B
BUNKEN • extended_group • jp
10
2026-05-20 • via Nuitee
Y
Yong • solo_traveller • my
8
2026-05-18 • via Nuitee
S
Simone • solo_traveller • ch
9
Pros:

The room, the staff, the superb breakfast (though a little expensive), the situation.

Cons:

We were there for four nights & our room was not cleaned once.

2026-05-18 • via Nuitee
C
Claire • extended_group • nz
8
Comfortable well located and value for money.
Pros:

Central location great.

2026-05-18 • via Nuitee
G
Gabrielle • solo_traveller • nz
8
Sympathique et agréable
Pros:

C’était confortable et le personnel est sympathique

Cons:

Le seul bémol c’est que les agents d’entretien qui nettoyer la chambre n’était pas attentif ils ont cassée mon chargeur

2026-05-18 • via Nuitee