Auckland City Hotel - Hobson St

Hotels
8.2 (3989 reviews)
157 Hobson Street , Auckland , NZ
+64 9 925 0777

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleaning issues
Noisy air conditioning
Overpriced for some aspects

Categories

Cleanliness
7.45
Some comments on cleanliness issues, such as floors being dirty and the need for furniture upgrades.
Service
8.95
Many positive remarks regarding friendly and helpful staff, ensuring a great service experience.
Location
8.65
Central location with good access to amenities but some feedback on the surrounding area being sketchy.
Room Quality
7.75
Comments about comfortable rooms but issues with air conditioning noise and dated furniture.
Amenities
7.95
Generally positive feedback on amenities, though some comments about disposable crockery.
Value for Money
7.95
Positive feedback on value, despite mentions of some overpriced aspects.
Food and Beverage
8.45
Good remarks about the food quality at the cafe and buffet breakfast.
Overall Experience
8.45
Overall, guests enjoyed their stay, with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:57

Property Description

Central Location in Auckland CBD
The Auckland City Hotel is perfectly situated in the heart of Auckland CBD, just minutes away from iconic attractions like Sky City and Queen Street shopping district.

Modern Rooms and Amenities
With a blend of heritage charm and modern comfort, the hotel offers 140 contemporary guest rooms equipped with free Wi-Fi, work desk, and kitchenette facilities in select rooms.

Dining and Leisure Options
Indulge in delicious Fusion cuisine at Vie lounge and Eatery, unwind at the restaurant bar, or stay active at the gym in the basement. Whether for work or leisure, Auckland City Hotel caters to all your needs.

Experience the best of Auckland at Auckland City Hotel – book your stay now for a memorable experience!

Important information:

Please note that there is a 2% charge when you pay with a credit card.

Please note that car parking is NZD $30 and is subject to availability. If you are arriving by car, please contact Auckland City Hotel for more information, using the contact details found on the booking confirmation.

Please note if a credit card or a debit card or cash is used as a form of payment there is a $50 refundable incidental deposit per night.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Location

Guest Reviews

8.2
Based on 3989 reviews
Cleanliness: 7.45
Service: 8.95
Location: 8.65
Room Quality: 7.75
Amenities: 7.95
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 8.45
M
Maryline • solo_traveller • pf
9
Très bon séjour, bel emplacement.
Pros:

Tout . L’emplacement , la chambre, le personnel.. cela fait plusieurs fois que je me rends à cet hôtel . Et le petit déjeuner !!

Cons:

J’ai tout aimé .

2026-09-19 • via Nuitee
D
Dr. Anand • solo_traveller • in
10
2026-09-19 • via Nuitee
S
Stacy • extended_group • nz
9
Pros:

Location
Comfort
Service
Price

Cons:

Tiny parking space
The bathroom had a funky smell

2026-09-18 • via Nuitee
C
Caitlin • extended_group • au
8
2026-09-18 • via Nuitee
D
Diego • couple • it
9
2026-09-18 • via Nuitee
M
Myer • couple • nz
8
Great location
Pros:

Great location for the event we were in town for.

Cons:

None

2026-09-17 • via Nuitee
N
naomi • extended_group • jp
9
2026-09-16 • via Nuitee
J
Joao • solo_traveller • pt
8
2026-09-16 • via Nuitee
M
Mardi • solo_traveller • nz
10
Great value and comfort
Pros:

Location and comfort

2026-09-16 • via Nuitee
D
Debra • extended_group • us
8
2026-09-16 • via Nuitee
R
Rachel • solo_traveller • nz
10
2026-09-15 • via Nuitee
A
Andrea • solo_traveller • it
7
Pros:

Central location and big room. The staff was very nice.

Cons:

The pillows were uncomfortable and the kettle had mould in it.

2026-09-15 • via Nuitee
R
Ryan • couple • us
7
Great staff and breakfast; terrible parking
Pros:

The breakfast buffet was exemplary and I’m glad I included it with our room.

Cons:

The parking garage is incredibly small and difficult to navigate.

2026-09-15 • via Nuitee
H
Haruka • extended_group • au
10
2026-09-13 • via Nuitee
C
Candids Patrice • extended_group • ph
10
Highly recommended place to stay in Auckland
Pros:

The room was spacious and clean. Bed was comfortable. I loved having a kitchenette in the room. The front desk staff, John and Kevin were very helpful.

Cons:

Nothing at all

2026-09-13 • via Nuitee
L
Laura • family_with_children • au
8
2026-09-13 • via Nuitee
C
Christine • solo_traveller • nz
7
2026-09-13 • via Nuitee
R
Ryan • couple • nz
8
2026-09-12 • via Nuitee
B
Bessie • extended_group • nz
10
Was good for what it was good for.
Pros:

I liked the split apartment - updates bedroom & downstairs living room.

Cons:

I didn’t like the shower too small , not enough towels & lining. Also asking for ID of all the people who stayed was crazy. But good!

2026-09-12 • via Nuitee
L
Luiza • family_with_children • br
10
Ótimo em amplo!
Pros:

Espaço muito amplo, acomodação com dois andares e aquecedor na sala

Cons:

Cama um pouco macia, mas vai do gosto de cada um.

2026-09-11 • via Nuitee