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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Tour desk
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Currency exchange
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Valet parking
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Wine/champagne
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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CCTV outside property
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CCTV in common areas
Review Highlights
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Property Description
Convenient Location in Guadalajara
Located near the Metropolitan Cathedral, Hotel Casino Plaza in Guadalajara offers a central base for exploring the city's attractions.
Modern Amenities for Comfort
Each room at the hotel is equipped with DVD players and Safety Deposit Boxes, ensuring a comfortable stay for guests.
Dining Options and Local Entertainment
Guests can enjoy meals at the international restaurant on-site or opt for room service. Additionally, nearby attractions like Museo Regional de Ceramica and Plaza de Armas offer cultural experiences.
Book your stay at Hotel Casino Plaza now to experience comfort and convenience in Guadalajara!
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
UBICACION
UN POCO ANTIGUO
Todo muy limpio, la atención del personal excelente, desayunos muy ricos, en general todo muy bien.
La tranquilidad y lo céntrico q se encuentra!
Todo me encantó
We did not like this hotel due to their UNFRIENDLY reception staff upon arrival for check in.
Despite our phone communication about our arrival and check in, upon arrival the girls at the front desk were unprofessional, lack respect and consideration for their tourists/Guests. We asked if we could check in to our room or any available as we had just come from the United States on a Red Eye type flight and had a 5-hour flight. My elderly mother was very tired, needed rest and medication, apart from being hungry. we have always received good treatment at other hotels with at the VERY LEAST an attempt or effort in trying to accommodate us with any type of room available. The reception workers seemed bothered, unconcerned and didn't even let us finish speaking before they cut us off with "No we have nothing" "Check in is at 4PM"
We were left standing in their lobby, with nowhere to go, they offered no assistance to even hold our luggage with the Bell service, or offer a coffee, water or at the least help in offering where we might find a restaurant or coffee shop. At this point, we had no choice but to make alternate reservations through another hotel at the last minute. My mother walked for several blocks with luggage in order to find food, wait on a taxi to take us the other hotel. FORTUNETLY, we found the One Hotel. Its price was even slightly lower, they answered and we explained how we were being treated and our situation. The reception worker apologized to us and said she would be able to put us in the first available room they had ready to go. we gladly agreed and left the Hotel Casino Plaza!
Hospitality, front desk staff
Deuxième fois que nous dormions dans cet hôtel, nous en sommes très satisfait : localisation proche métro et centre, parking super appréciable, lits confortables, bonne wifi, bouteille d'eau en chambre.
la sdb était petite; le petit-dej en supplément très moyen
Excelente atencion por parte del personal, la habitacion muy limpia y la cama esta agusto, cuenta con wifi gratis, estacionamiento privado.
El desayuno incluído
Las instalaciones son muy cómodas y el personal es muy amable, la limpieza en nuestro cuarto siempre fue buena. La ubicación es lo mejor cerca del centro y del tren ligero, hay un Oxxo a unos pasos.
En nuestro caso incluía desayuno, estaba muy buena la comida sin embargo solo los fines de semana es desayuno buffet los demás días solo te incluye chilaquiles y huevo, fruta, jugo y café. Sería estupendo que agregaran algún guiso que fuera un poco más variado, en mi caso particular no consumo huevo así que batalle un poquito con la proteína pero me hacían el favor de agregarme tocino o jamón. Fuera de eso todo fue excelente.
La ubicación. El desayuno estupendo.
Está envejecido.
La ubicación del hotel, la comodidad en el hospedaje, el tamaño del cuarto es muy cómodo porque está amplio... También me gusta que no permitan que fumen dentro del edificio.
Las muchachas de recepción no son muy amables. Aunque tengan la recamara lista para hacer el check in no te permiten entrar antes. Por lo regular hay mucho ruido en el piso donde te hospedas de la gente que entra y sale. El lugar está bien pero a el personal de recepción les hace falta ese toque de amabilidad para hacer sentir bienvenido al huésped. En la puerta empieza el bienestar si eres recibido y tratado bien y el hotel será recordado por buen o mal trato que recibiste no por otra cosa...
Excelente la estancia, muy cómoda la habitación, diseño de interior de buen gusto, confortable. Limpieza y orden, camas cómodas, baño e insumos, excelente. Espacio agradable. Ubicación muy bien.
a el desayuno le falta variedad de platillo especialmente en Huevos , variedad de pan dulce
habitacion 203 una cama no funciona donde se mueve hace ruido
Su ubicación y amplitud de habitacion
Pobre desayuno..Hotel obsoleto, descuidado y poco mantenimiento. Sillas arrugadas. Manteles con agujeros...
Que esta centrico
Especialmente la amable atención del Sr Martin del turno nocturno
El sanitario en ocasiones fallaba al activarlo, tardaba mucho
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