Hotel Casino Plaza

Hotels
9 (1726 reviews)
Pedro Moreno 726 , Guadalajara , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Cons:
Noise from other guests
Issues with cleanliness in specific rooms

Categories

Cleanliness
8.33
Cleanliness was frequently mentioned with some concerns about room issues.
Service
9.3
Staff was often described as friendly and helpful.
Location
9.34
Proximity to attractions and described as very central.
Room Quality
8.29
Mixed sentiments expressed due to noise and discomfort in beds.
Amenities
9.32
While some amenities had issues, overall satisfaction noted.
Value for Money
9.28
Great value for the quality of service and location.
Food and Beverage
8.83
Food received positive comments but some reviews mentioned potential for improvement.
Overall Experience
9.3
Overall experiences were very positive with many recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:26

Property Description

Convenient Location in Guadalajara
Located near the Metropolitan Cathedral, Hotel Casino Plaza in Guadalajara offers a central base for exploring the city's attractions.

Modern Amenities for Comfort
Each room at the hotel is equipped with DVD players and Safety Deposit Boxes, ensuring a comfortable stay for guests.

Dining Options and Local Entertainment
Guests can enjoy meals at the international restaurant on-site or opt for room service. Additionally, nearby attractions like Museo Regional de Ceramica and Plaza de Armas offer cultural experiences.

Book your stay at Hotel Casino Plaza now to experience comfort and convenience in Guadalajara!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: GDL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People 3 years old and over stay for MXN 160 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1726 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 9.32
Value for Money: 9.28
Food and Beverage: 8.83
Overall Experience: 9.3
C
Claudia • solo_traveller • mx
9
2026-06-13 • via Nuitee
K
Kelly Lorena • family_with_children • es
10
Pros:

Tranquilidad, seguridad,

2026-06-11 • via Nuitee
J
Juan carlos • solo_traveller • mx
8
Pros:

El personal es atento

Cons:

No cambiaron las toallas del baño, se fue el agua, la plancha tiraba el agua, y el techo se estaba descarapelando,

2026-06-09 • via Nuitee
S
Salma Gissel • family_with_children • mx
10
Super recomendado
Pros:

esta super padre la zona, queda muy cerca del centro caminando, la limpieza, instalaciones y apoyo del personal estuvo magnifico, si recomendaríamos este lugar ampliamente a amigos y familiares, es muy buen hotel y el desayuno esta muy rico

Cons:

no nos gusto que la zona donde se encuentra parece ser peligrosa, al estar cerca del centro historico habia muchas personas en situacion de calle

2026-06-08 • via Nuitee
E
Enrique • solo_traveller • mx
10
2026-06-08 • via Nuitee
R
Ricardo • family_with_children • mx
9
Excelente Hotel y Servicio.
Pros:

Es un hotel con muy buena atención, servicio e instalaciones. Habitación cómoda y amplia, limpia y muy confortable. Estacionamiento muy bien y la atención del personal excelente. El desayuno muy sabroso.

Cons:

Todo nos gustó.

2026-06-07 • via Nuitee
C
Cecilia • extended_group • mx
10
Nos hicieron sentir bienvenidos, todos super amables. muy céntrico
Pros:

EN GENERAL ME GUSTÓ TODO, EL HOTEL MUY BONITO, EL PERSONAL TODOS MUY AMABLES DESDE LA GENTE DE RECEPCIÓN, EN EL ESTACIONAMIENTO, EN EL RESTAURANT Y LA SRA. DE LA LIMPIEZA, SIEMPRE ATENTOS TODOS

Cons:

como sugerencia, sería bueno que colocaran elementos de seguridad en el baño para personas mayores para que se puedan sostener.

2026-06-04 • via Nuitee
S
Sandra • family_with_children • mx
9
Nos encanto hospdernos ahí
Pros:

Todo estuvo excelente, con una ubicaciòn muy estrategica en el centro de la ciudad.

Cons:

Todo estuvo bien.

2026-06-03 • via Nuitee
A
Anna • solo_traveller • mx
10
Pros:

Exelente hotel

2026-06-03 • via Nuitee
D
diana elizabeth • solo_traveller • mx
7
Buena ubicacion pero falta servicio
Pros:

La ubicacion

Cons:

Que el agua del lavabo y regadera huele mal, que no todas las habitaciones tiene cable, que no se sabe si entran personas a las habitaciones porque no encontramos un peluche y ni la recamarera ni recepcion dijo que lo tenian siendo que se quedo en el cuarto

2026-06-01 • via Nuitee
Y
yair • solo_traveller • mx
9
Pros:

Ubicación y limpieza

Cons:

El agua olía un poco raro

2026-05-30 • via Nuitee
R
Raul • solo_traveller • mx
10
2026-05-30 • via Nuitee
C
CHIJUI • solo_traveller • tw
9
2026-05-29 • via Nuitee
M
Marianna • couple • mx
10
EXCELENTE LUGAR EN EL CENTRO DE GUADALAJARA
Pros:

TODO ESTA MUY BIEN EN ESTE HOTEL, LA UBICACION, LAS INSTALACIONES, EL PERSONAL MUY ATENTO Y AMABLE, EL DESAYUNO ESTUVO RICO, ME GUSTO MUCHO Y CON SEGURIDAD CUANDO REGRESE SERÁ MI OPCIÓN DE HOSPEDAJE

Cons:

LA VERDAD ES QUE NO HAY QUEJA TODO ESTUVO BIEN

2026-05-28 • via Nuitee
M
Miguel angel Carreón • family_with_children • mx
10
Pros:

Cómodo y habitación grande

2026-05-28 • via Nuitee
T
TORRES • solo_traveller • mx
9
2026-05-26 • via Nuitee
D
Daniel • extended_group • mx
10
Excelente ...!!
Pros:

Muy pulcro y funcional, clima, agua en baños, televisión, WiFi....atencion amable de sus empleados

Cons:

Por el precio superó mis expectativas....

2026-05-26 • via Nuitee
A
Alina • family_with_children • mx
10
Gran lugar
2026-05-25 • via Nuitee
M
Muñoz lozano • solo_traveller • mx
10
2026-05-25 • via Nuitee
A
Alma Leticia • solo_traveller • mx
10
Pros:

La ubicación y atención

2026-05-24 • via Nuitee