Okanagan Seasons Resort

Hotels
5.8 (1430 reviews)
1580 Highway 33 West , Kelowna , ca

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Location
Helpful Staff
Cons:
Cleanliness Issues
Poor Service Quality

Categories

Cleanliness
3.94
Multiple reviews mentioned lack of cleanliness and dirty rooms.
Service
7.41
Some reviews mentioned both helpful and rude staff, indicating mixed service quality.
Location
8.95
Consistently noted as a pro, with convenient proximity to restaurants and attractions.
Room Quality
3.9
Comments about rooms being in poor condition and not as advertised.
Amenities
5.93
Amenities mentioned were often unusable, leading to a lower rating.
Value for Money
4.39
Guests felt prices were too high for the quality received.
Food and Beverage
5.94
No specific mentions of food and beverage experience were found.
Overall Experience
5.91
Overall experiences varied greatly but generally not satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 19:09

Property Description

Expansive Property with Abundant Amenities
Situated on 5.5 acres, Okanagan Resort boasts 2 courtyards, indoor and outdoor pools, and a putting green, providing a serene and recreational atmosphere.

Comfortable Rooms with Courtyard Access
Each room at the resort features patio doors opening to the courtyard, along with amenities like Cable TV, free Wi-Fi, and a refrigerator, ensuring a cozy stay for guests.

Relaxation and Recreation Options
Guests can unwind in the gym, jacuzzi, and sauna, or enjoy the barbecue facilities, volleyball, and basketball courts in the courtyards. The resort also offers a guest lounge with a public computer and coffee station for added convenience.

Book your stay at Okanagan Seasons Resort now to experience a perfect blend of relaxation and entertainment amidst the beautiful Kelowna surroundings.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YLW

Location

Guest Reviews

5.8
Based on 1430 reviews
Cleanliness: 3.94
Service: 7.41
Location: 8.95
Room Quality: 3.9
Amenities: 5.93
Value for Money: 4.39
Food and Beverage: 5.94
Overall Experience: 5.91
M
Michelle solo_traveller ca
2
Pros:

Location

Cons:

Pictures are misleading. Pool is closed. Rooms are dirty.

2026-08-20 via Nuitee
J
Jamie solo_traveller ca
1
Horrible, never again
Pros:

Location, near all put booked events

Cons:

No pool, outdated photos on website. Dog hair in beds, tub not clean, floors felt weak, grounds not the same. Horrible checked out after one night

2026-08-19 via Nuitee
P
Pulusan family_with_children ca
1
2026-08-17 via Nuitee
P
Pulusan family_with_children ca
1
Did no enjoy the stay, also it is not worth it.
Pros:

Nothing

Cons:

The unit is dusty, dirty and old appliances. Also the pool is closed. Feel unsafe

2026-08-17 via Nuitee
T
Torsten couple ca
8
Good deal for a 2 night stay…had everything we needed.
Pros:

Comfy beds

Cons:

A bit run down / outdated

2026-08-16 via Nuitee
C
Cynthia family_with_children ca
4
We left shortly after checking in.
Pros:

If the pools and playground were in working order it wouldn’t have been bad. They offered a full refund on August 10. We have not received it yet on August 16.

Cons:

The pools and playground were not in working order. The bed in our room had a stain on the top blanket,

2026-08-16 via Nuitee
D
Danielle family_with_children ca
8
Was good.
Pros:

Beds were firm
Rooms were a good size and good location.
Accommodated us even though for whatever reason our reservation wasnt saved in the computer. Staff was able to see that we did book.

Cons:

Pool wasn t available.
Issue with booking, didnt have my reservation from third party. Very glad was able to still accomadate us!

2026-08-15 via Nuitee
N
nichols solo_traveller ca
2
The most
Pros:

No continental breakfast .derilict car in front lot . Looked out door to a pile of old appliance and scrap 6

Cons:

Slum land lords

2026-08-15 via Nuitee
D
Derek solo_traveller ca
3
Pros:

The staff were friendly.

Cons:

Rooms were dirty and the bathroom smelt of mold.

2026-08-15 via Nuitee
B
Bast . couple ca
1
Cons:

Denied us check in because we were 18. They said BC law was 19 for rental rooms. Went down the road and checked into an Inn no issues. Still have yet to get a refund. I did call ahead and ask and the person on the phone confirmed 18 was their check in age for booking.

2026-08-11 via Nuitee
R
Rahul extended_group ca
3
never recommend anyone to go there, Back alley room door was jammed. Disgusting place. Pool was closed permanently. I bo
Pros:

Nothing

Cons:

Ac was not working, after using washroom, sink was outside the washroom right beside the bed.

2026-08-11 via Nuitee
M
Manpreet couple ca
1
Very disappointing stay—the room was poorly maintained, the bedsheets were damaged, there was an unpleasant smell, and t
Pros:

Nothing

Cons:

Here’s a polished version that is clear, factual, and appropriate for a property review:

I was very disappointed with my stay at this property. We were supposed to check in at 4:00 PM, but due to a delay, we arrived around 5:30 PM. Shortly after checking in, I used the washroom and, when I flushed the toilet, the water overflowed onto the floor outside the bathroom. The property had to call someone to come and repair the issue.

Later, around 12:30 AM, we received a call from the lobby staff saying that we had contacted them, even though we had not called anyone. This was disruptive and affected our sleep.

Unfortunately, the room itself was also not in good condition. The lighting was inadequate, the bedsheets did not appear clean and had visible holes, and there was an unpleasant smell in the room.

Overall, the experience was disappointing, and I would not consider staying at this property again. I expected a much cleaner, better-maintained, and more comfortable room.

2026-08-10 via Nuitee
M
Morrow couple ca
1
They should burn the place to the ground and rebuild
Pros:

Stayed there 30 years ago and not much has changed. It’s a dump. They should burn the place down and rebuild and for sure they should close it out as a motel accommodation until these changes are made.

Cons:

Just upgrade the place for that kind of money they should’ve charged 20 bucks a night total disgrace run by a bunch of East Indians. I’ll never stay there again ever ever ever.

2026-08-10 via Nuitee
K
Katie couple ca
5
2026-08-10 via Nuitee
P
Painter solo_traveller ca
2
Pros:

I'm not sure what to say here I like that. It was close to the highway and close to coffee shop

Cons:

The room was extremely dirty. I believe they're in the process of renovations. The air conditioner was hung on the wall but wasn't fully covered, so it was exposed to some outside. The door wouldn't fully close extremely dirty. Don't recommend I was almost charged twice for the room. Because I did booking.com. And they didn't realize that I had already paid. I supposedly have or am getting a refund.Which i'm going to contact my bank today to see if it was done. The area is very sketchy, lots of sketchy people.

2026-08-08 via Nuitee
S
Sarkis solo_traveller ca
1
Terrible experience. Totally misleading!
Pros:

The location was the only good thing

Cons:

​What you see on Booking.com is not what you get. Unprofessional staff, broken basic appliances, and rooms that desperately need maintenance and repair.
​Booking.com’s failure to regularly verify the hotel’s eligibility, standards, and image accuracy seriously hurts—and has hurt—their own reputation. Would not stay here again.

2026-08-06 via Nuitee
A
Amarjot family_with_children ca
1
2026-08-05 via Nuitee
A
aisner couple ca
5
2026-08-05 via Nuitee
C
christof couple be
7
Pros:

Biljart en pingpongtafel

Cons:

Het zwembad binnen en buiten was niet gevuld en ook de hot tube niet.

2026-08-04 via Nuitee
A
Analita family_with_children ca
4
Fair resort. Affordable. Clean. Friendly staff.
Pros:

The location was central. The neighbouring stores are walking distance for items we need replacing or topping up.
The staff were friendly. Since the pool was not in use, they were kind enough to let our 5yr-old play billiards and table tennis with dad.

Cons:

The pool was not available to use—huge disappointment for us! The pool was one of the main attraction when booking the site. I had promised my kids pool use for this stopover, but it hurts to see them disheartened and disappointed.

2026-08-04 via Nuitee