Protea Hotel by Marriott Franschhoek

Hotels
•
Protea Hotels by Marriott
9.2 (586 reviews)
33/34 Huguenot Road , Franschhoek , za

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Restaurant food onsite was not great
Traffic noise on the main road

Categories

Cleanliness
9.26
The rooms were well maintained and the bed was comfortable.
Service
9.73
Extremely friendly and very accommodating staff.
Location
9.77
Superb location, close to the tram and shopping areas.
Room Quality
9.22
Rooms with beautiful views and comfortable bedding.
Amenities
8.75
Lovely pool area and well-equipped gym nearby.
Value for Money
9.21
Overall excellent stay, worth the price.
Food and Beverage
8.26
Restaurant food was disappointing at times.
Overall Experience
9.43
One of the best stays in Franschhoek, will definitely return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:21

Property Description

Luxurious Accommodation with Scenic Views
Experience the beauty of Franschhoek at Protea Hotel by Marriott, where spacious rooms offer stunning views of the mountains and vineyards. Each elegantly decorated room is equipped with modern amenities for your comfort.

Exceptional Service and Local Expertise
Our dedicated staff is here round the clock to ensure your stay is memorable. Let us assist you in planning day trips and provide insider tips to enhance your experience in Franschhoek.

Convenient Location for Exploration
Situated near the town center, our hotel is the perfect starting point to discover the local treasures, from wineries to art galleries. Unwind by the outdoor pool or indulge in a delicious meal at Hussar Grill during your stay.

Book now to indulge in luxury and tranquility at Protea Hotel by Marriott Franschhoek.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CPT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 586 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.77
Room Quality: 9.22
Amenities: 8.75
Value for Money: 9.21
Food and Beverage: 8.26
Overall Experience: 9.43
J
Jorn • solo_traveller • za
10
Normally I avoid staying in Franschoek due to the bad experiences I’ve had with other hotels in Franschhoek, so I was ve
2026-06-17 • via Nuitee
H
Hilton • couple • za
9
2026-06-15 • via Nuitee
F
Fiona • couple • za
8
Loved the fresh interior and very helpful staff
Pros:

Interior, position, staff

Cons:

Nothing

2026-06-13 • via Nuitee
B
Bethina • couple • br
10
Hospedagem incrível!!!
Pros:

Hospedagem incrível!
Quarto espaçoso, chuveiro quentinho!
Próximo ao terminal do wine tram (5 minutos a pé).

Fechamos a hospedagem com meia pensão (incluso jantar). As opções do menu eram excelentes! Comida muito boa!
Funcionários extremamente simpáticos!!!
Adoramos!!!!

Cons:

Nada!

2026-06-04 • via Nuitee
D
Domenico • couple • us
8
We will definitely return!
Pros:

The restaurant was fantastic! Breakfast was very good and dinner was exceptional

2026-05-26 • via Nuitee
R
René Oosterling • couple • nl
8
2026-05-25 • via Nuitee
C
Crelis010 • couple • nl
10
Beste hotel van de hele reis!!!! Kom ZEKER terug!!!!
Pros:

Het hotel is modern, gezellig, heerlijk zwembad met prachtige kamers! Personeel is SUPER!!!!! Eten is prima, bedden supercomfy...
Zeer centrale ligging, kortom: fantastisch!!!!

Cons:

NIETS!!!!!

2026-05-25 • via Nuitee
P
Paulo • family_with_children • br
10
Região da gastronomia e dos vinhos na África do Sul . Maravilhosa estadia
Pros:

Localização perfeita . O staff eh surreal . Impressionante como são gentis e sempre prontos a ajudar . Restaurante anexo eh maravilhoso . Café da manhã bom . Quarto ótimo . Banheiro muito bom. Roupa de cama e toalhas de ótima qualidade

Cons:

Tudo foi a contento

2026-05-23 • via Nuitee
M
MARION • family_with_children • za
10
amazing
Pros:

The most fabulous hotel with wonderful management, they managed through the storm with such strength and professionalism. Made the days before my son's wedding so special. And then there is Lumo, what a beautiful girl, and just shows the hearts of the team. I loved my stay at the Protea Mariott Franschhoek where we booked ten rooms. We will be back
Marion Eltringham

2026-05-19 • via Nuitee
A
Adriane • solo_traveller • br
9
2026-05-18 • via Nuitee
K
karen • extended_group • gb
9
Comfortable stay in a great location
Pros:

The location was perfect, could walk into town and just a few minutes walk to the wine tram. Comfortable rooms set around a lovely pool

2026-05-17 • via Nuitee
V
Veronica • solo_traveller • nz
9
Chic and comfortable
Pros:

Location was great. Between Tram and small shopping area. Staff were friendly. Decor was lovely. Great arrangement with local restaurant for half board.

Cons:

Nothing

2026-05-11 • via Nuitee
A
Amy • couple • gb
9
Pros:

Good location near the wine tram, breakfast is cooked to order so takes a little while but it is very nice. Very safe and easy to access parking

2026-05-01 • via Nuitee
D
Diab • solo_traveller • za
10
2026-04-30 • via Nuitee
T
TEREZA • family_with_children • za
8
stay was lovely
Pros:

all was lovely but there is no milk alternatives only dairy

Cons:

the breakfast does not cater for special requirements

2026-04-29 • via Nuitee
R
Rita • couple • za
8
Overall, it was good.. Clean all around. Beautiful and pleasing set up
Pros:

Breakfast was good

Cons:

one of the waiters at restaurant side wasnt very friendly, not sure if he was restaurant manager ( at the end of one of the evenings),it was clear that he wanted us out of there by the way he was looking at our table and gesticulating..
Not professional at all.

2026-04-29 • via Nuitee
P
Philip • extended_group • za
10
The staff were great and accommodating
Pros:

Location and clean and great food

2026-04-27 • via Nuitee
D
dol • solo_traveller • fr
10
Pros:

Hôtel très agréable, confortable, jolie décoration.
Près du centre ville qui est assez attractif.
Bon resraurant sur place qui propose entre autres, un bon choix de viandes grillées.
Très bon petit déjeuner.

2026-04-24 • via Nuitee
D
Dominika • couple • at
8
Beautiful property for Architectural Digest lovers
Pros:

beautiful property with its old fashioned charm, stunning scenery with vineyards and mountains around.

Cons:

we were assigned a different room category in an outside building, after complaint we got the room we booked, unfortunately with a view to the street, not towards beautiful mountains we came for, travelling there from Europe.
The hotel offers only an option to book a half board. The in-house restaurant could have been better, not a gourmet type of cuisine.

2026-04-22 • via Nuitee
• solo_traveller • za
10
2026-04-21 • via Nuitee