Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Close to downtown
Friendly staff
Cons:
Poor cleanliness
Unresponsive management
Room issues

Categories

Cleanliness
5.1
Negative sentiments regarding pests and mold were mentioned, indicating poor cleanliness.
Service
7.1
Mixed sentiments on service quality; some staff friendly, but numerous complaints about unresponsiveness and rudeness.
Location
8.6
Close to downtown as noted positively in some reviews.
Room Quality
6.6
Negative feedback on room size and comfort.
Amenities
8.1
Mixed reviews, lacking some advertised features.
Value for Money
7.1
Perceived as overpriced given the poor experience in multiple areas.
Food and Beverage
7.1
Complaints about the breakfast quality and variety.
Overall Experience
7.1
General dissatisfaction due to multiple issues experienced.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:34

Property Description

Central Location in Rome
The Best Roma is ideally situated by the historic Porta Maggiore, offering easy access to iconic landmarks like the Colosseum, Roman Forum, and Trevi Fountain. With bus lines and the metro nearby, exploring the city is convenient for guests.

Vibrant Surroundings
Located near bustling dining spots in Via del Pigneto and the lively San Lorenzo neighborhood, guests can immerse themselves in Rome's vibrant nightlife and culinary scene.

Charming Accommodations
Retreat to the hotel's cozy rooms adorned with antique-style décor after a day of sightseeing. Start your mornings with a delightful continental breakfast in the graceful hall or in the comfort of your own room.

Experience the allure of Rome at The Best Roma. Book your stay now!

Important information:

Cots and cribs are available on request at the time of booking; fees may apply. All special requests are subject to availability upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FCO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 20 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for € 30 per person per night when using an available extra bed.
    People 12 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 263 reviews
Cleanliness: 5.1
Service: 7.1
Location: 8.6
Room Quality: 6.6
Amenities: 8.1
Value for Money: 7.1
Food and Beverage: 7.1
Overall Experience: 7.1
R
Rachel couple gb
6
A good base for sight seeing.
Pros:

Continental breakfast was adequate, lovely fresh pastries. The bar service was available on demand with a nice outdoor seating area. Reception staff were very friendly and informative. We would stay again.

Cons:

Rooms were quite small, bathroom was tiny.

2026-06-11 via Nuitee
G
Giulia V couple it
7
2026-06-10 via Nuitee
A
Andrea solo_traveller it
6
2026-05-15 via Nuitee
M
Marika solo_traveller it
8
2026-04-28 via Nuitee
B
Barbara solo_traveller it
10
Perfetto
Pros:

La gentilezza, la professionalità e l’accoglienza all’arrivo del direttore che sempre sorridente, cordiale e ben disposto a soddisfare ogni nostra esigenza, ci ha fatto trascorrere una vacanza a Roma ben organizzata

Cons:

Nulla tutto perfetto

2026-04-13 via Nuitee
L
Laura couple it
10
L’hotel è vicino alla fermata della metropolitana, linea A, rendendo facile e comodo raggiungere le zone più centrali
Pros:

Struttura carina con uno staff super gentile

Cons:

Nulla

2026-04-02 via Nuitee
M
Maria solo_traveller es
8
2026-03-10 via Nuitee
C
Capt. Sergiy Muravsky family_with_children ae
9
2026-03-08 via Nuitee
M
Mateusz family_with_children pl
7
Pros:

Bliskość do dworca termini

Cons:

Prysznic, poziom czystości, słabe śniadania, rozwalona deska w toalecie, słabe telewizory

2026-01-25 via Nuitee
S
Seham couple sa
5
2026-01-19 via Nuitee
A
Alessandro Luigi extended_group it
6
Cons:

Qualità colazione

2026-01-19 via Nuitee
M
Martial family_with_children mq
10
Le séjour etait trop court
Pros:

Tout

Cons:

Les fruits

2026-01-19 via Nuitee
I
Isabel couple de
7
2025-12-25 via Nuitee
L
LEONARDO couple it
8
2025-12-18 via Nuitee
J
Jose Cassio couple br
8
Valeu!
Pros:

Do quarto e dos funcionarios da recepção

Cons:

Falta de estacionamento

2025-11-18 via Nuitee
S
savigny family_with_children fr
10
2025-10-27 via Nuitee
P
Pasi family_with_children fi
8
Erinomainen hinta-laatusuhde, onnistunut hotellivalinta lomailuun Roomassa
2025-10-22 via Nuitee
V
Viktoriia couple ua
3
Pros:

Номер оказался очень маленьким, примерно 7 квадратных метров, и даже наличие балкона не спасло ситуацию. На завтрак, не было овощей, а вместо сока подавали прозрачный Юпи. Подушки — это отдельная история: было ощущение, что спишь на деревянной доске.

2025-10-15 via Nuitee
M
mike family_with_children ca
3
Do a bit more research.
Pros:

It was close enough to downtown. Staff was friendly.

Cons:

I booked a double room and when we got there after a full day of travel, they said they didn't have it until the next day. So, our first night, we shared a bed in a small room. (Family of 4).
On the hotel ad, it says airport shuttle. One of the reasons I went with them. It's not. They call a cab for you. $80 Euro.
I just figured they were lying about it all.
It ran out of hot water many times as well.
Our flight got canceled and they said they had no room left, so we left our bags, did the colosseum and picked them up afterwards which the new clerk said our room was available. Hassle. We already booked a luxury hotel for almost the same price as Best Roma.
New hotel is 10 out of 10 in comparison.

2025-10-05 via Nuitee
N
natalie partner
6
Pros:

Hotel was clean and breakfast ok.
Very poor customer service on arrival.
Ignored at check in and unwelcoming.
Delay on room being ready.
First impressions count!

2025-09-22 via Nuitee