Holiday Inn Express Royal Docks by IHG

Hotels
•
Holiday Inn Express
8 (8809 reviews)
1 Silvertown Way, Canning Town , London , GB
+44 20 7540 4040

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
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Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Noise from lifts
Limited food variety

Categories

Cleanliness
7.39
Some guests mentioned cleanliness issues, including hair in the room.
Service
8.36
Many guests found the staff friendly and helpful, despite one negative experience.
Location
8.9
Numerous reviews praised the excellent location near public transport and the O2 arena.
Room Quality
7.85
Rooms were noted as comfortable and well-utilized, though one guest had noise issues.
Amenities
7.88
Amenities like a microwave and vending machine were appreciated, though some were lacking.
Value for Money
7.84
Guests felt the hotel offered good value compared to nearby options.
Food and Beverage
7.89
Breakfast options were well-received, but some guests desired more variety.
Overall Experience
7.86
Overall positive experiences with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:01

Property Description

Modern Hotel in London Docklands

Convenient Location and Amenities:
Located just 0.2 km from Canning Town Station, our hotel is a short drive from the O2 Arena and ExCel Exhibition Centre. Enjoy large air-conditioned rooms with power showers, work desks, Freeview TV, and complimentary tea/coffee facilities.

On-Site Facilities:
Benefit from secure car parking, a 24-hour front desk, and a bar serving a variety of beverages. Start your day with a complimentary breakfast and utilize the business facilities during your stay.

Easy Access to Key Destinations:
Avoid London's congestion zone while being close to London City Airport and Canary Wharf. Explore the city effortlessly with convenient transportation options nearby.

Book your stay at Holiday Inn Express Royal Docks for a comfortable and well-connected experience in London!

Important information:

Guests may experience some noise or light disturbances due to the central location of the hotel.

Please note that an additional charge of GBP 20 per hour until 14:00 will apply for late check-out (subject to availability).

Parking is available for GBP 20 per day.

Parking is subject to availability due to limited spaces.

Sofa bed is aimed for 1 adult or 2 small children. might not be suitable for 2 teenagers depending on hight and structure as the size of the sofa might not accommodate and cause discomfort, we highly suggest book another room as no refund will be provided after proceeding with the booking
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Location

Property Accessibility

Total Disability Score: 75
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Sliding
  • Entrance Door Width: 157
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 9
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8
Based on 8809 reviews
Cleanliness: 7.39
Service: 8.36
Location: 8.9
Room Quality: 7.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 7.86
K
Katie • couple • gb
9
Perfect overnight location
Pros:

Easy to find, very comfortable room and bed. Air conditioning and a window that opens. Curtains provided black out from day light. Breakfast was great and good variety. Able to cater for gluten free.

2026-09-19 • via Nuitee
M
Maria • solo_traveller • gb
5
Not pleasant. Lesson learnt, refuse such rooms.
Pros:

Good location for my half marathon. Knowledge staff.

Cons:

I really didint like having a room for disabled people. Those red strings have me so much nerve racking. Did not appreciate wet room as the whole flow was wet.

2026-09-19 • via Nuitee
D
daniele • family_with_children • it
8
Comoda, pulita, essenziale
Pros:

Essenziale, ordinato

2026-09-19 • via Nuitee
P
Patrik • couple • fi
10
2026-09-19 • via Nuitee
M
Monika • solo_traveller • pl
10
2026-09-19 • via Nuitee
L
Linda • solo_traveller • gb
7
Pros:

The location as close to tube though nothing in the area to see

Cons:

The fact we we were given rooms we did not choose ie a region with a sofa bed and a disabled person's room/bathroom

2026-09-19 • via Nuitee
E
Eugene • family_with_children • ie
8
2026-09-19 • via Nuitee
S
Sarah • couple • gb
7
I probably wouldn’t stay again because of the smell of cigarettes
Pros:

Clean and staff helpful

Cons:

I could smell cigarette smoke from someone in another room

2026-09-18 • via Nuitee
A
Alison • extended_group • gb
8
Pros:

The hotel is manned and well run by friendly efficient staff. Situated in a good location for our visit to ABBA voyage

2026-09-18 • via Nuitee
K
Katarzyna • extended_group • pl
10
2026-09-17 • via Nuitee
H
Haris • solo_traveller • no
9
2026-09-17 • via Nuitee
L
Laura Maria • family_with_children • es
9
Pros:

La zona es de relativa nueva construcción y hay mucha gente joven y está todo muy cuidado.

2026-09-17 • via Nuitee
L
Louise • solo_traveller • gb
6
2026-09-17 • via Nuitee
S
Serena • family_with_children • it
9
Soggiorno eccellente
Pros:

E' un algergo dotato di ogni comfort. Il personale è cortese, il servizio eccellente e la colazione davvero buona e per ogni palato internazionale. La posizione è strategica, a un passo dalla metro.

2026-09-17 • via Nuitee
P
Paul • couple • gb
9
Comfortable and clean
Pros:

Very welcoming upon arrival, nice touch with free popcorn in the lobby.

Cons:

Bacon and sausage under cooked at breakfast

2026-09-16 • via Nuitee
X
xavier camacho • solo_traveller • es
8
Pros:

Bien comunicado, nuevo y desayuno completo

Cons:

Poco a decir... Pero si vais en coche reservar la plaza

2026-09-16 • via Nuitee
H
Horace • family_with_children • ca
5
Wonderful and supportive staff however the standard of the room was poor.
Pros:

Location

Cons:

The quality of the room was extremely poor.

2026-09-16 • via Nuitee
R
Rudolf • extended_group • sk
8
Blizko výstavisko
Pros:

Ubytovanie bolo blízko výstaviska, čo bolo pre nás ok. Centrum mesta a pamiatky boli trošku ďalej, ale prístup k metru a vlakom bol veľmi dobrý. Izba bola fajn, ale hotel by už možno potreboval trošku obnoviť spoločné priestory

2026-09-16 • via Nuitee
O
Olivia • extended_group • gb
2
Pros:

Not much

Cons:

Not spacious, uncomfortable, not clean, run down

2026-09-16 • via Nuitee
R
Richard • solo_traveller • gb
6
Good hotel overall
Pros:

Breakfast and location were good

Cons:

Room was not ready on arrival at 5pm

2026-09-16 • via Nuitee