Holiday Inn Express Royal Docks by IHG

Hotels
•
Holiday Inn Express
8 (8539 reviews)
1 Silvertown Way, Canning Town , London , gb
+44 20 7540 4040

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Noise from lifts
Limited food variety

Categories

Cleanliness
7.39
Some guests mentioned cleanliness issues, including hair in the room.
Service
8.36
Many guests found the staff friendly and helpful, despite one negative experience.
Location
8.9
Numerous reviews praised the excellent location near public transport and the O2 arena.
Room Quality
7.85
Rooms were noted as comfortable and well-utilized, though one guest had noise issues.
Amenities
7.88
Amenities like a microwave and vending machine were appreciated, though some were lacking.
Value for Money
7.84
Guests felt the hotel offered good value compared to nearby options.
Food and Beverage
7.89
Breakfast options were well-received, but some guests desired more variety.
Overall Experience
7.86
Overall positive experiences with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:01

Property Description

Modern Hotel in London Docklands

Convenient Location and Amenities:
Located just 0.2 km from Canning Town Station, our hotel is a short drive from the O2 Arena and ExCel Exhibition Centre. Enjoy large air-conditioned rooms with power showers, work desks, Freeview TV, and complimentary tea/coffee facilities.

On-Site Facilities:
Benefit from secure car parking, a 24-hour front desk, and a bar serving a variety of beverages. Start your day with a complimentary breakfast and utilize the business facilities during your stay.

Easy Access to Key Destinations:
Avoid London's congestion zone while being close to London City Airport and Canary Wharf. Explore the city effortlessly with convenient transportation options nearby.

Book your stay at Holiday Inn Express Royal Docks for a comfortable and well-connected experience in London!

Important information:

Guests may experience some noise or light disturbances due to the central location of the hotel.

Please note that an additional charge of GBP 20 per hour until 14:00 will apply for late check-out (subject to availability).

Parking is available for GBP 20 per day.

Parking is subject to availability due to limited spaces.

Sofa bed is aimed for 1 adult or 2 small children. might not be suitable for 2 teenagers depending on hight and structure as the size of the sofa might not accommodate and cause discomfort, we highly suggest book another room as no refund will be provided after proceeding with the booking
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 20 per day.

Location

Property Accessibility

Total Disability Score: 75
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Sliding
  • Entrance Door Width: 157
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 9
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8
Based on 8539 reviews
Cleanliness: 7.39
Service: 8.36
Location: 8.9
Room Quality: 7.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 7.86
A
Agnieszka • family_with_children • gb
6
Mały wybór na śniadaniu
Pros:

Bardzo miła obsługa

Cons:

Nie działająca klimatyzacja

2026-07-25 • via Nuitee
M
Mark • extended_group • nl
8
2026-07-25 • via Nuitee
T
TERUKAZU • couple • jp
10
３泊しましたが、過ごしやすいホテルです。
Pros:

エアコンが効いて涼しかった。清潔だった。近代的だった。駅から近かった。

Cons:

なし。

2026-07-25 • via Nuitee
J
Jessica • solo_traveller • us
10
2026-07-25 • via Nuitee
T
Thales • solo_traveller • gb
8
2026-07-25 • via Nuitee
B
Bunmi • family_with_children • ng
10
I enjoyed it, very comfortable and the staff are very friendly and polite
Pros:

The location and breakfast

Cons:

The rooms are small

2026-07-25 • via Nuitee
J
John • couple • ie
8
Very good.
Pros:

Modern
Clean
Nice staff
Central

Cons:

Cooked breakfast wasn’t great
Hard rashers and hash browns
Scrambled eggs not great
Coffee in machine not great

2026-07-24 • via Nuitee
J
juliacN6502TZ • Family
10
Fantastic Hotel !!
Pros:

I had a fantastic stay at this hotel and would definitely recommend it. The location is one of its biggest strengths it’s just a short walk from Canning Town Station, making it incredibly easy to get around London. There are also plenty of supermarkets, restaurants, cafés, and takeaway spots nearby, so finding food or picking up essentials was never an issue.

The view from the hotel was absolutely beautiful, especially in the evening.

The rooms are modern, stylish, and exceptionally clean. Everything was wellmaintained, and the bed was very comfortable, ensuring a great night’s sleep. The bathroom was spotless, and the room had everything needed for a comfortable stay.

The staff were honestly one of the highlights of my stay. Everyone was incredibly friendly, welcoming, and genuinely helpful from the moment I arrived. They always greeted guests with a smile, were happy to answer any questions, and went out of their way to make sure everything was perfect.

Overall, this hotel offers excellent value for money with its convenient location, stunning views, spotless modern rooms, and outstanding service. I would happily stay here again on my next visit to London.

2026-07-23 • via Tripadvisor
M
Marusya • solo_traveller • bg
9
2026-07-23 • via Nuitee
N
Navrátil • solo_traveller • cz
9
2026-07-23 • via Nuitee
A
Andrea • family_with_children • it
8
2026-07-23 • via Nuitee
M
Mark • solo_traveller • vn
7
2026-07-22 • via Nuitee
O
OMOTADE • family_with_children • ng
10
It was a wonderful stay
Pros:

Location was good, meal was excellent, and the property was tidy

2026-07-22 • via Nuitee
R
Regina • family_with_children • es
9
Calidad/precio/ubicación excelente. Volveremos seguro.
Pros:

Muy bien ubicado, buena zona y buen transporte al centro.
El personal muy amable. Pudimos dejar las maletas antes del check-in y después del check-out para seguir conociendo la ciudad.
Buen desayuno. Además disponen de vasos y cajas para llevar. Disponibilidad de sin gluten en el desayuno!!

2026-07-22 • via Nuitee
G
Georg • family_with_children • at
9
Pros:

Alles ok, U bahn gleich neben den hotel.5 min. Parkplatz für das Auto vorhanden.

Cons:

Alles ok.

2026-07-21 • via Nuitee
C
Clare • couple • nz
7
Average
Pros:

Good location
Good staff

Cons:

Chaotic at breakfast ran out of food no cutlery

2026-07-21 • via Nuitee
C
Camille Anne • family_with_children • gb
10
2026-07-21 • via Nuitee
C
Corrina • family_with_children • gb
1
Pros:

Nothing

Cons:

Breakfast gave me food poisoning room wasn’t cleaned were bottles of wine in wardrobe and under bed

2026-07-20 • via Nuitee
S
Simona • family_with_children • it
8
2026-07-20 • via Nuitee
C
Céline • solo_traveller • fr
9
Pros:

L'hôtel est situé à quelques minutes à pied du métro. La chambre était agréable, le grand lit confortable et le petit déjeuner était exceptionnel, très varié avec du sucré et du salé.

Cons:

Le lit d'appoint pour ma fille n'était pas du tout confortable

2026-07-20 • via Nuitee