Holiday Inn Express Royal Docks by IHG

Hotels
•
Holiday Inn Express
8 (8692 reviews)
1 Silvertown Way, Canning Town , London , gb
+44 20 7540 4040

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Noise from lifts
Limited food variety

Categories

Cleanliness
7.39
Some guests mentioned cleanliness issues, including hair in the room.
Service
8.36
Many guests found the staff friendly and helpful, despite one negative experience.
Location
8.9
Numerous reviews praised the excellent location near public transport and the O2 arena.
Room Quality
7.85
Rooms were noted as comfortable and well-utilized, though one guest had noise issues.
Amenities
7.88
Amenities like a microwave and vending machine were appreciated, though some were lacking.
Value for Money
7.84
Guests felt the hotel offered good value compared to nearby options.
Food and Beverage
7.89
Breakfast options were well-received, but some guests desired more variety.
Overall Experience
7.86
Overall positive experiences with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:01

Property Description

Modern Hotel in London Docklands

Convenient Location and Amenities:
Located just 0.2 km from Canning Town Station, our hotel is a short drive from the O2 Arena and ExCel Exhibition Centre. Enjoy large air-conditioned rooms with power showers, work desks, Freeview TV, and complimentary tea/coffee facilities.

On-Site Facilities:
Benefit from secure car parking, a 24-hour front desk, and a bar serving a variety of beverages. Start your day with a complimentary breakfast and utilize the business facilities during your stay.

Easy Access to Key Destinations:
Avoid London's congestion zone while being close to London City Airport and Canary Wharf. Explore the city effortlessly with convenient transportation options nearby.

Book your stay at Holiday Inn Express Royal Docks for a comfortable and well-connected experience in London!

Important information:

Guests may experience some noise or light disturbances due to the central location of the hotel.

Please note that an additional charge of GBP 20 per hour until 14:00 will apply for late check-out (subject to availability).

Parking is available for GBP 20 per day.

Parking is subject to availability due to limited spaces.

Sofa bed is aimed for 1 adult or 2 small children. might not be suitable for 2 teenagers depending on hight and structure as the size of the sofa might not accommodate and cause discomfort, we highly suggest book another room as no refund will be provided after proceeding with the booking
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Location

Property Accessibility

Total Disability Score: 75
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Sliding
  • Entrance Door Width: 157
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 9
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8
Based on 8692 reviews
Cleanliness: 7.39
Service: 8.36
Location: 8.9
Room Quality: 7.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 7.86
L
LieselotteM • solo_traveller • de
9
Pros:

Das Hotel liegt wirklich gut unweit der Bahnstation Canning Town. Von hier gelangt man unkompliziert zu allen Sehenswürdigkeiten. Direkt gegenüber befindet sich ein kleiner Supermarkt, nebenan ein leckeres italienisches Restaurant. Die Zimmer waren in Ordnung und sauber, das Frühstück okay. Aufgrund der Hotelgröße hatte es ein wenig Ferienlagercharakter.

Cons:

Für ein Familienzimmer war das Zimmer sehr klein, das ausgezogene Bett versperrte den Durchgang komplett.

2026-08-08 • via Nuitee
J
Jane • family_with_children • br
10
Estadia maravilhosa!!!
Pros:

Localização próximo a estação de metrô e a gentileza dos funcionários da recepção em conceder early check inn para nosso grupo, que chegou com crianças antes da hora prevista.

Cons:

Gostamos de tudo e recomendo para quem for a Londres. Com certeza ficarei lá em uma próxima vez.

2026-08-08 • via Nuitee
M
Michael • solo_traveller • gb
10
Excellent location
Pros:

Easy access from tube station , very clean and spacious room , very polite staff and excellent breakfast.

Cons:

Nothing

2026-08-08 • via Nuitee
E
Elodie • solo_traveller • fr
9
Très bon séjour
Pros:

Le petit déjeuner

Cons:

Cest un peu loin du centre de London mais le métro est à quelques mètres ce qui facilite.

2026-08-08 • via Nuitee
S
Sabine • solo_traveller • de
7
Gute Wahl
Pros:

Ruhiges Zimmer, Frühstück war gut. Sehr nah an der Metro, Supermarkt in der Nähe. Bequeme Betten. Sichere Umgebung.

Cons:

Zusatzbett (Ausziehcouch) nicht bequem. Kaffee war leider nicht so gut.

2026-08-08 • via Nuitee
M
mui siam • solo_traveller • gb
10
Pros:

Hi, staff and worker is nice, euri and Sophie is good , they both have help when u have a something need help..They will settle it to you..the staff there so kind and patience...I will come back..My kids love..

Cons:

No..Nothing don't like it..

2026-08-08 • via Nuitee
S
Sally • solo_traveller • gb
9
Great location
Pros:

Location was great for the 02 arena. Friendly staff Comfortable room

Cons:

Ladies toilet downstairs in foyer dirty last night, still the same at 1om today, the cubicle next to it had been cleaned and disinfectant put down it, but the dirty one had been left

2026-08-08 • via Nuitee
D
David • couple • de
7
Gutes Hotel für einen Kurztrip.
Pros:

Gute Verbindung an den öffentlichen Nahverkehr. Bushaltestelle direkt vor dem Hotel, Bahnstation wenige Meter entfernt. Gute Restaurants, Imbisse, und Einkaufsmöglichkeiten in der Nähe. Sehr nettes und zuvorkommendes Personal.

Cons:

Für einen Kurztrip ist das Frühstück in Ordnung, aber für einen längeren Aufenthalt fehlt die Abwechslung. Es fehlte leider eine Toilettenbürste im Badezimmer und die Klimaanlage konnte man zwar einschalten, aber es gab keine Möglichkeit die Temperatur einzustellen, da das Touchpad einfach nicht reagierte.

2026-08-08 • via Nuitee
P
Pichon • solo_traveller • fr
8
Super qualité prix
Pros:

Hotel agréable avec du personnel accueillant et souriant ,chambre propre bonne literie
Proche de restaurants commerces et métro de 5 à 10 minutes à pied .Nous reviendrons 😉

Cons:

Manque peut etre un petit frigo pour mettre des boissons au frais 😉

2026-08-07 • via Nuitee
R
Rut • solo_traveller • es
10
2026-08-07 • via Nuitee
M
Mazzini • solo_traveller • it
9
Pros:

Accogliente e discreto

2026-08-07 • via Nuitee
Y
Yesica • family_with_children • es
10
Pros:

Si, limpio y cerca del metro

2026-08-07 • via Nuitee
F
Fausto • solo_traveller • it
9
Ottimo hotel.
Pros:

Hotel a 5 minuti dalla metro, in zona 2. Personale accogliente e preparato. Colazione abbondante e varia. Camere di dimensioni medie. Pulizia e sistemazione delle camere giornaliera. Presente un grande salone nella hall a disposizione dei clienti per poter mangiare. Possibilita di avere sempre acqua fresca da riempire. Presente un bar aperto fino a tarda sera. Nelle vicinanze, diversi supermercati e servizi essenziali. Decisamente ottimo.

2026-08-06 • via Nuitee
S
SWATI • family_with_children • gb
9
Lovely stay
Pros:

location is good. underground/overground takes 16min from city centre to hotel + little walks here and there. So wasn't bad.

Breakfast was amazing. I couldn't ask for more. Till the end staff kept refilling everything.

Staff was lovely as well. Hard working, professional and friendly.

Cons:

Room size. Family room becomes conjusted. Since there was hardly any place to keep the luggage and cupboard was almost useless.

Toilet near reception!

2026-08-06 • via Nuitee
K
Konstantinos • family_with_children • gr
7
2026-08-06 • via Nuitee
H
Hany Naseif • solo_traveller • eg
9
2026-08-06 • via Nuitee
L
Laura • family_with_children • it
9
Pros:

Vicina alla metro

2026-08-06 • via Nuitee
C
Chi Cheung • family_with_children • gb
9
2026-08-05 • via Nuitee
C
Cornel • couple • de
8
2026-08-05 • via Nuitee
A
Alex Apido • solo_traveller • gr
9
Καλή επιλογή, σίγουρα θα το πρότεινα
Pros:

Πλούσιο πρωινό, πολύ κοντά στη στάση μετρό, ήσυχη περιοχή!

Cons:

Για μια 4μελή οικογένεια το δωμάτιο ήταν λίγο στενό

2026-08-05 • via Nuitee