Holiday Inn Express Royal Docks by IHG

Hotels
•
Holiday Inn Express
8 (8809 reviews)
1 Silvertown Way, Canning Town , London , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Noise from lifts
Limited food variety

Categories

Cleanliness
7.39
Some guests mentioned cleanliness issues, including hair in the room.
Service
8.36
Many guests found the staff friendly and helpful, despite one negative experience.
Location
8.9
Numerous reviews praised the excellent location near public transport and the O2 arena.
Room Quality
7.85
Rooms were noted as comfortable and well-utilized, though one guest had noise issues.
Amenities
7.88
Amenities like a microwave and vending machine were appreciated, though some were lacking.
Value for Money
7.84
Guests felt the hotel offered good value compared to nearby options.
Food and Beverage
7.89
Breakfast options were well-received, but some guests desired more variety.
Overall Experience
7.86
Overall positive experiences with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:01

Property Description

Modern Hotel in London Docklands

Convenient Location and Amenities:
Located just 0.2 km from Canning Town Station, our hotel is a short drive from the O2 Arena and ExCel Exhibition Centre. Enjoy large air-conditioned rooms with power showers, work desks, Freeview TV, and complimentary tea/coffee facilities.

On-Site Facilities:
Benefit from secure car parking, a 24-hour front desk, and a bar serving a variety of beverages. Start your day with a complimentary breakfast and utilize the business facilities during your stay.

Easy Access to Key Destinations:
Avoid London's congestion zone while being close to London City Airport and Canary Wharf. Explore the city effortlessly with convenient transportation options nearby.

Book your stay at Holiday Inn Express Royal Docks for a comfortable and well-connected experience in London!

Important information:

Guests may experience some noise or light disturbances due to the central location of the hotel.

Please note that an additional charge of GBP 20 per hour until 14:00 will apply for late check-out (subject to availability).

Parking is available for GBP 20 per day.

Parking is subject to availability due to limited spaces.

Sofa bed is aimed for 1 adult or 2 small children. might not be suitable for 2 teenagers depending on hight and structure as the size of the sofa might not accommodate and cause discomfort, we highly suggest book another room as no refund will be provided after proceeding with the booking
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Location

Property Accessibility

Total Disability Score: 75
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Sliding
  • Entrance Door Width: 157
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 9
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8
Based on 8809 reviews
Cleanliness: 7.39
Service: 8.36
Location: 8.9
Room Quality: 7.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 7.86
N
noreen • couple • gb
6
Pros:

Breakfast was very good.
Great location for the o2 just one stop on the Jubilee line.

Cons:

A/c didn't work very well too noisy to open window. Had problems with streaming on the TV but staff fixed it.

2026-10-17 • via Nuitee
P
Penelope Ann • couple • gb
9
Pros:

Location excellent for the O2. Breakfast, good variety.

2026-10-17 • via Nuitee
N
Nicolò • family_with_children • it
7
2026-10-17 • via Nuitee
M
Maya • extended_group • gb
10
Pros:

Great facilities and location- easy to get to the o2!

Cons:

everything was great !

2026-10-17 • via Nuitee
S
Sharon • family_with_children • gb
10
2026-10-17 • via Nuitee
M
Mark • family_with_children • gb
8
2026-10-16 • via Nuitee
A
Ann • extended_group • gb
8
Very good
Pros:

Location good for the O2. Room good, comfy bed shower very small. Breakfast excellent.

Cons:

Had to wait till after 4pm for one of our rooms - but was given a drink from the bar fur our inconvenience.

2026-10-16 • via Nuitee
R
raul • family_with_children • es
9
Pros:

Todo muy bien. El único pero, es que la habitación se queda un poco pequeña para 4 personas (2 adultos y 2 niños), por lo demás, genial

2026-10-16 • via Nuitee
A
Ana María • solo_traveller • es
8
Pros:

Úbicacion cerca del Metro supermercado

Cons:

la habitación con el sofá cama desplegado se quedaba pequeña

2026-10-16 • via Nuitee
S
Sum_87 • family_with_children • es
7
Buen hotel, pero un poco alejado del centro
Pros:

Las instalaciones del hotel, es bastante moderno, la habitación está bien y está muy limpio. Si vas a un concierto al O2, lo tienes a una sola parada de tren.

Cons:

El desayuno está muy bien para adultos, pero para niños, que suelen preferir dulce, no hay muchas alternativas. Está bastante lejos del centro de Londres, no te quitan nadie la media hora de viaje.

2026-10-16 • via Nuitee
V
Vlasta • family_with_children • cz
10
Pros:

Hotel u dopravního uzlu, velmi jednoduchá doprava do centra ( jezdí Dobledecker) i na letiště Stansted. Moc příjemný personál, skvělé snídaně, velký výběr. Příště se zase rádi ubytujeme zde

Cons:

Na pokoji nebyla jediná skříň, nebylo kam si dát věci.

2026-10-15 • via Nuitee
F
Florian • extended_group • de
7
Pros:

Gute Lage zum Underground

Cons:

Bisschen in die Jahre gekommen. Kleines Bad.

2026-10-15 • via Nuitee
A
anna • family_with_children • es
8
Pros:

Bien situado, buen desayuno, descanso y limpieza.
Muy buena calidad precio.

2026-10-15 • via Nuitee
M
Mohamed Amine • family_with_children • hr
10
Pros:

Top location, close to the Tube
Friendly staff
Daikin HVAC top 10/10

2026-10-14 • via Nuitee
M
Marta • family_with_children • pl
9
Londyn piękny, na pewno wrócę.
Pros:

Hotel naprawdę spełnił moje oczekiwania. Bardzo dobrze usytuowany, świetna lokalizacja, 300 m do metra, skąd można w łatwy sposób dotrzeć do centrum. Śniadania bardzo dobre, każdy znajdzie coś dla siebie. Polecam

Cons:

Przy dużej liczbie gości zwłaszcza w poniedziałek spora kolejka do robienia kawy.

2026-10-14 • via Nuitee
S
Sara • solo_traveller • it
6
Pros:

Tutto

Cons:

Il cibo

2026-10-13 • via Nuitee
J
John • extended_group • gb
8
Great location for the O2 and very comfy!
Pros:

Perfect location for the O2. Very comfy bed and great breakfast!

Cons:

Tiny double bed but the sofa bed made up for it!

2026-10-13 • via Nuitee
V
Vittorio • solo_traveller • it
8
Hotel abbastanza vicino all’excel ad un prezzo non esorbitante
Pros:

Camera spaziosa. Varietà a colazione abbastanza buona

Cons:

Pulizia della camera. Colazione discreta.

2026-10-13 • via Nuitee
B
Beth • family_with_children • gb
8
Pros:

Clean room and communal areas. Good that you couldn't use the lift unless you had your pass for your room so you didn't worry about other people roaming around the hotel.
Staff were friendly and helpful.
Good breakfast options, including veggie and gluten free

Cons:

Only a quick over night stay so not much to comment on. Our room over looked a car park so not much of a view but we weren't there for the view or for long enough for it to be a problem

2026-10-13 • via Nuitee
J
Joanna • family_with_children • pl
10
Rodzina
Pros:

Blisko stacji metra do centrum Londynu, śniadanie takie, że każdy znajdzie coś dla siebie, codziennie sprzątane pokoje i wymiana ręczników.

Cons:

Brak

2026-10-13 • via Nuitee