Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location near attractions
Cons:
Outdated facilities
Limited food options for special diets

Categories

Cleanliness
6.9
Some reviews indicated the hotel is showing signs of age and requires renovation.
Service
8.4
Multiple reviews praised the friendly and helpful staff throughout the stay.
Location
8.9
The hotel location near the lake and restaurants received high marks.
Room Quality
6.9
Rooms are functional but mentioned to be a bit dated; some improvements suggested.
Amenities
7.4
Basic amenities are functional, but some essential features like air conditioning and modern fixtures are lacking.
Value for Money
6.9
Price may reflect the hotel's condition and amenities, which are not fully modern.
Food and Beverage
6.4
Breakfast options were insufficient for dietary preferences, and some items were missing.
Overall Experience
7.4
Despite some shortcomings, guests reported a pleasant stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 18:42

Property Description

Lakefront Location
Hotel Europa boasts a prime location on the shores of Lugano Lake, offering stunning views and easy access to the Porlezza ferry.

Luxurious Amenities
Enjoy a private garden, a dedicated landing dock, and a fitness and wellness area during your stay at Hotel Europa.

Dining with a View
Indulge in delicious meals at the restaurant's panoramic terrace with picturesque views of the lake. Don't miss the varied buffet breakfast each morning.

To experience the beauty and luxury of Hotel Europa firsthand, book your stay now!

Important information:

Please inform the hotel in advance of your expected arrival time.

Please note that a surcharge of EUR 35 per room applies for arrivals after 22:00. The latest check-in time is Midnight. It is not possible to check-in after Midnight.

Fitness & Wellness Corner is avalibale .Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MXP

Location

Guest Reviews

7.4
Based on 741 reviews
Cleanliness: 6.9
Service: 8.4
Location: 8.9
Room Quality: 6.9
Amenities: 7.4
Value for Money: 6.9
Food and Beverage: 6.4
Overall Experience: 7.4
L
Lehmann • solo_traveller • de
8
Sehr gut geführtes Hotel.
Pros:

Super nettes Team dort. Alles war sauber und wurde jeden Tag geputzt. Das Frühstück war typisch italienisch aber reichhaltig mit Obst und Aufschnitt.Ein super Pool. Die Lage direkt am See. Schwimmbad zu Fuß in 5 Minuten erreichbar.

Cons:

Das Badezimmer bräuchte mal ein Update. Vorallem die Duschkabine war total verkalkt und die Schiebetüren gingen nur schwer zu.
Der Aufzug ist ausser Betrieb. Wir also schwer zu Fuß ist sollte sich vorher erkundigen. Sonst müsste er unter Umständen in den dritten oder vierten Stock laufen. Insgesamt hat die Unterkunft 70iger Jahre Scharm oder noch früher. Das macht das Hotel aber gerade interessant.

2026-09-11 • via Nuitee
E
Erich • solo_traveller • nl
6
2026-09-11 • via Nuitee
R
Regular Traveller • solo_traveller • ie
7
One night stopover on road trip
Pros:

Good location on the waterfront with stunning see view from the balcony. On site parking at reasonable price. Very friendly staff.

Cons:

Very dated decor. Could definitely do with a major refurb. Breakfast didn't start till 8.30 which was too late for us. No A/C.

2026-09-10 • via Nuitee
A
AndreaPastorello • solo_traveller • it
8
2026-09-09 • via Nuitee
M
Mathias • solo_traveller • ch
7
Kurzer, zweckmässiger und zufriedener Auffenthalt. Würde wieder buchen.
Pros:

Die Lage am See. Gute unkomplizierte Erreichbarkeit. Freundliches Personal. Gutes, reichhaltiges Frühstück. Pool im Garten.

Cons:

Relativ laute Umgebung, auch wegen Baulärm. Mein Zimmer lag wohl über oder gegenüber einer Heizanlage, deren Brenner sich periodisch enorm laut einschaltete.

2026-09-08 • via Nuitee
S
Sandra • extended_group • ch
8
Wir waren nur eine Nacht mit Frühstück, aber es war sehr angenehm.
Pros:

Sehr nettes Personal, Raumaufteilung war super, recht gross

Cons:

Das es keinen Kühlschrank im Zimmer hat, das wäre noch besser. Lift ging leider immer noch nicht 🤭

2026-09-07 • via Nuitee
A
Adrian • solo_traveller • ch
8
2026-09-07 • via Nuitee
C
Cristian • family_with_children • de
9
Einen schönen Aufenthalt mit seitlichen Seeblick an die Seepromenade und ruhiger Viertel!
Pros:

Sehr netter Personal, Lage und Sauberkeit.

Cons:

Keine Klimaanlagen

2026-09-06 • via Nuitee
J
Jørgen • extended_group • dk
4
2026-09-02 • via Nuitee
P
Peter • family_with_children • de
8
Urlaub war sehr schön
Pros:

Frühstück war gut. Lage war top

Cons:

Kleiderbügel im Schrank wären gut gewesen

2026-09-02 • via Nuitee
P
Peter • solo_traveller • at
3
Pros:

Passt

Cons:

Nichtd

2026-09-01 • via Nuitee
S
sonia • solo_traveller • ch
6
2026-08-31 • via Nuitee
S
Stefan • solo_traveller • de
9
Nice hotel- great location - very friendly personal
Pros:

Lovel family run hotel with a great location and absolutely super pleasant personal! Can’t remember the last time I encountered such friendly people - from the owner to the receptionist and the breakfast lady. The hotel itself has kept its old (70?) charm. It’s not at all noisy in the rooms and my room had one of those big old ventilators on the sealing that I prefer to a AC. And the breakfast was unusually good - no salame and prosciutto from a pack - good quality stuff and also a Great Cappuccino!

2026-08-31 • via Nuitee
E
Elisabeth • solo_traveller • fr
10
Pros:

La disponibilité, l'écoute et le professionnalisme du personnel.
Les équipements comme le sauna et la piscine.

Cons:

Rien

2026-08-30 • via Nuitee
G
Grégory • solo_traveller • be
9
2026-08-30 • via Nuitee
A
Attilio • couple • it
10
Se le previsioni del tempo avessero dato bel tempo ci saremmo fermati un altro giorno.
Pros:

Posizione fronte lago eccezionale. L'accoglienza discreta ma sempre disponibile dello staff. La colazione ricca e con prodotti di prima qualità. Consiglio di prenotare stanza con vista fronte lago.

Cons:

Se proprio dovessi fare una richiesta sarebbe di mettere una luce sul balcone, sarebbe un di più per gli amanti della lettura. Leggere nella quiete della sera con vista lago sarebbe super rilassante.

2026-08-28 • via Nuitee
S
Sebastian • solo_traveller • de
8
Für eine Nacht ausreichend
Pros:

Sicht aufs Wasser

2026-08-26 • via Nuitee
K
Karim • family_with_children • fr
10
2026-08-24 • via Nuitee
J
Josef • extended_group • de
8
Cons:

Nur 2 deutsche TV-Sender, die auch nicht mal funktionierten!

2026-08-22 • via Nuitee
C
Corey • couple • us
9
2026-08-21 • via Nuitee