Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location near attractions
Cons:
Outdated facilities
Limited food options for special diets

Categories

Cleanliness
6.9
Some reviews indicated the hotel is showing signs of age and requires renovation.
Service
8.4
Multiple reviews praised the friendly and helpful staff throughout the stay.
Location
8.9
The hotel location near the lake and restaurants received high marks.
Room Quality
6.9
Rooms are functional but mentioned to be a bit dated; some improvements suggested.
Amenities
7.4
Basic amenities are functional, but some essential features like air conditioning and modern fixtures are lacking.
Value for Money
6.9
Price may reflect the hotel's condition and amenities, which are not fully modern.
Food and Beverage
6.4
Breakfast options were insufficient for dietary preferences, and some items were missing.
Overall Experience
7.4
Despite some shortcomings, guests reported a pleasant stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 18:42

Property Description

Lakefront Location
Hotel Europa boasts a prime location on the shores of Lugano Lake, offering stunning views and easy access to the Porlezza ferry.

Luxurious Amenities
Enjoy a private garden, a dedicated landing dock, and a fitness and wellness area during your stay at Hotel Europa.

Dining with a View
Indulge in delicious meals at the restaurant's panoramic terrace with picturesque views of the lake. Don't miss the varied buffet breakfast each morning.

To experience the beauty and luxury of Hotel Europa firsthand, book your stay now!

Important information:

Please inform the hotel in advance of your expected arrival time.

Please note that a surcharge of EUR 35 per room applies for arrivals after 22:00. The latest check-in time is Midnight. It is not possible to check-in after Midnight.

Fitness & Wellness Corner is avalibale .Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MXP

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.4
Based on 696 reviews
Cleanliness: 6.9
Service: 8.4
Location: 8.9
Room Quality: 6.9
Amenities: 7.4
Value for Money: 6.9
Food and Beverage: 6.4
Overall Experience: 7.4
R
Robin • solo_traveller • ch
7
Pros:

Fabulous location

Cons:

Breakfast wasn’t great to many sugary things

2026-07-25 • via Nuitee
M
Marko • family_with_children • ch
8
Perfect location with phenomenal view and quiet.
Pros:

Location is simply perfect, right at the lake. Get a room with a lake view and enjoy. Breakfast is very nice, staff is super friendly, pool is small but great to cool down. Also access with car is easy. And it is quiet !

Cons:

Despite ceiling fan and an other fan in the room, without AC it can get hot in the summer.

2026-07-24 • via Nuitee
A
Aude • family_with_children • fr
10
Parfait
Pros:

Le personnel est d’une extrême gentillesse. La propreté et le confort de l’établissement ainsi que son emplacement.

Cons:

Rien. Tout est parfait.

2026-07-24 • via Nuitee
F
Fabio • couple • ch
7
Pros:

Great Location

Cons:

Bathrooms could be renewed.

2026-07-23 • via Nuitee
E
erwin • couple • be
8
Hotel is best OK. Topligging en vriendekijke uitbaters
Pros:

Karik maar ok

Cons:

-

2026-07-22 • via Nuitee
S
Sobiechowska • extended_group • ch
8
2026-07-22 • via Nuitee
M
Marion • solo_traveller • nl
8
2026-07-20 • via Nuitee
B
Bo • couple • nl
10
Top locatie met top personeel
Pros:

Vriendelijk personeel

Cons:

-

2026-07-20 • via Nuitee
M
MARA NADINE OLIV. FARIA • solo_traveller • ch
10
Aventura em Porlezza
Pros:

Ainda que Porlezza fique mesmo no fim do lago e os transportes para lá não sejam assim tão frequentes, valeu a pena.
O edifício exteriormente carecia de uma requalificação. A localização é excelente, fica mesmo em frente ao lago. Tem um pequeno estacionamento e tem linhas azuis, mas vai-se bem de transportes. A cidade é peculiar e pequena, mas muito sossegada.
A água do lago estava morna e limpa.
Não havia muita gente.

Cons:

Que o ar condicionado só funcione com o cartão colocado.

2026-07-19 • via Nuitee
R
Renato • family_with_children • ch
8
Pros:

Lage fantastisch sehr netter und hilfsbereiter Gastgeber

Cons:

War alles gut mit Kühlschrank im Zimmer perfekt

2026-07-18 • via Nuitee
N
NICOLA • solo_traveller • it
7
Pros:

Tutto ok

2026-07-15 • via Nuitee
J
José • couple • ch
9
2026-07-15 • via Nuitee
R
Rosa • solo_traveller • fr
7
2026-07-15 • via Nuitee
S
Sam • solo_traveller • gb
9
Great stay on lake Lugano
Pros:

Amazing location on the lake and breakfast was great. Rooms were clean and did the job.

2026-07-14 • via Nuitee
V
Vesa • solo_traveller • fi
4
2026-07-14 • via Nuitee
H
Harem • solo_traveller • se
3
Det var okej bo där en natt men inte mer
Pros:

Utsikten var bäst

Cons:

Det fanns massa med små insekter och det fanns ingen kylskåp i rummet som man kunde ha drickor kalla

2026-07-14 • via Nuitee
E
Elizabeth • solo_traveller • at
9
quality and price was very good. Breakfast was amazing!
Pros:

The breakfast was amazing! Very good quality of everything single thing. The prosciutto, the cheeses, the bread, wow!
The location was perfect. Just in the morning the bells from the church were very loud. Hotel can't do anything about it though.
Staff was very kind and nice.
The detail of a birthday present was lovely.

Cons:

The pillows and bed were a bit too hard.
There was not AC.
Tissues are missing in the room.

2026-07-14 • via Nuitee
R
Rainer • solo_traveller • ch
9
Pros:

Frühstück ist super.
Lage genial.
Habe ein Doppelzimmer bekommen da mein Einzelzimmer noch nicht bereit war.

Cons:

Zimmer ohne Klimaanlage nur Deckenventilator, war viel zu warm im Zimmer.
Kein Kühlschrank.
Achtung , Frühstück erst ab 08:30 !
Viele Gäste warteten im Garten.
Vorschlag , bitte ab 07:30 öffnen, unbedingt.
Für Motorrad Parking 5 Euro .
War auf dieser Tour in 5 Hotels, musste für den Töff nie bezahlen.

2026-07-13 • via Nuitee
P
Peter • solo_traveller • ch
10
Sommer 2026
Pros:

Sehr Freundlich gutes Frühstückbufett
Ein etwas älteres Hotel aber sehr gepflegt und sehr Sauber Balkon mit sicht auf den See war sehr Schön.

Cons:

Nichts

2026-07-11 • via Nuitee
J
JUAN • solo_traveller • be
9
2026-07-10 • via Nuitee