Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Swimming pool
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location near attractions
Cons:
Outdated facilities
Limited food options for special diets

Categories

Cleanliness
6.9
Some reviews indicated the hotel is showing signs of age and requires renovation.
Service
8.4
Multiple reviews praised the friendly and helpful staff throughout the stay.
Location
8.9
The hotel location near the lake and restaurants received high marks.
Room Quality
6.9
Rooms are functional but mentioned to be a bit dated; some improvements suggested.
Amenities
7.4
Basic amenities are functional, but some essential features like air conditioning and modern fixtures are lacking.
Value for Money
6.9
Price may reflect the hotel's condition and amenities, which are not fully modern.
Food and Beverage
6.4
Breakfast options were insufficient for dietary preferences, and some items were missing.
Overall Experience
7.4
Despite some shortcomings, guests reported a pleasant stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 18:42

Property Description

Lakefront Location
Hotel Europa boasts a prime location on the shores of Lugano Lake, offering stunning views and easy access to the Porlezza ferry.

Luxurious Amenities
Enjoy a private garden, a dedicated landing dock, and a fitness and wellness area during your stay at Hotel Europa.

Dining with a View
Indulge in delicious meals at the restaurant's panoramic terrace with picturesque views of the lake. Don't miss the varied buffet breakfast each morning.

To experience the beauty and luxury of Hotel Europa firsthand, book your stay now!

Important information:

Please inform the hotel in advance of your expected arrival time.

Please note that a surcharge of EUR 35 per room applies for arrivals after 22:00. The latest check-in time is Midnight. It is not possible to check-in after Midnight.

Fitness & Wellness Corner is avalibale .Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MXP

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.4
Based on 664 reviews
Cleanliness: 6.9
Service: 8.4
Location: 8.9
Room Quality: 6.9
Amenities: 7.4
Value for Money: 6.9
Food and Beverage: 6.4
Overall Experience: 7.4
E
Ernst • couple • ch
8
2026-05-28 • via Nuitee
P
Pietrantonio • solo_traveller • it
9
2026-05-27 • via Nuitee
V
Véronique • couple • ch
9
C’était un magnifique séjour et nous en avons profité pleinement.
Pros:

Nous avons pris beaucoup de plaisir a séjourner dans cet hôtel, le personnel est très gentil et l’endroit calme . La vue sur le lac est magnifique, à refaire.

Cons:

Si je devais trouver un petit bémol, un mini bar dans la chambre serait un petit plus ..

2026-05-25 • via Nuitee
S
Sadna • extended_group • gb
8
Good location. If anybody wants to hire a boat to go on Lake Como, then go to a small village called Dongo and there is
Pros:

Location was amazing. Staff were fantastic. Specially the owner he is so helpful and the new receptionist was lovely

Cons:

The breakfast was very minimal. No hot food. Parking is not free

2026-05-25 • via Nuitee
K
Klaus • solo_traveller • de
8
Pros:

Ruhig, direkt am See, alles da, was man braucht. Fahrräder wurden eingeschlossen und morgens auf Wunsch wieder gebracht.
Freundliches Personal.

2026-05-25 • via Nuitee
D
Denise • couple • nl
7
Top locatie - uitzicht over het meer ! Hotel gedateerd en super vriendelijk personeel
Pros:

Vriendelijk personeel en top
locatie - hotel zelf is terug in de tijd maar prima schoon .

Cons:

Gedateerd zou een upgrade mogen hebben

2026-05-24 • via Nuitee
M
Marzena • solo_traveller • ch
8
Pros:

Beautiful view from the room, nice balcony, nice and clean bathroom, toiletries nice quality, room clean as well. Very good located hotel. Super tasty coffee for breakfast, good choice of food, nice quality, including fresh fruits. Super nice ladies, all of them, at the reception, serving breakfast & cleanig ladies:)

Cons:

Not even 1 bottle of water in the room, which is normal in every hotel especially in summer ( no matter how many stars). Not nice that we could not sit at the pool after check out for even one or two hours which is always ok in other hotels. Here not even negotiable - we were just told no! Seing then that for some time there was nobody at the pool.... well...

2026-05-24 • via Nuitee
M
marion • couple • nl
9
Uitzicht
Pros:

Een geweldig uitzicht op het Luganomeer vanaf het comfortabele balkon. De badkamer was vernieuwd en de bedden sliepen heerlijk. Echt een familiehotel waar je je gelijk thuisvoelt. Ontbijt was lekker en het personeel heel erg vriendelijk. Vanuit het hotel loop je langs de mooie boulevard zo het dorpje in, het is er vrij rustig maar dat is ook weleens lekker. Ze hebben een klein zwembadje waar heerlijk even op een bedje kan relaxen. Voor 10 euro kan je je auto privé parkeren.

2026-05-21 • via Nuitee
A
Andreas Max • couple • de
10
Wir kommen bestimmt wieder 👍
Pros:

Perfekte Lage, Parkplätze, hinterm Haus, sehr tolle Inhaber und perfekte Mitarbeiter, sehr hilfsbereit, wir haben uns sehr wohl gefühlt.

Cons:

Für uns gab es wirklich nichts zu beanstanden.

2026-05-21 • via Nuitee
M
Manfred • couple • at
8
2026-05-21 • via Nuitee
H
Harald • solo_traveller • de
9
Pros:

Tolle Lage mit Blick auf den See

2026-05-20 • via Nuitee
A
Anne-Marie • solo_traveller • fr
8
2026-05-11 • via Nuitee
R
Roland • solo_traveller • li
7
Pros:

Super Lage

2026-05-04 • via Nuitee
O
Ole
10
Pros:

Virkelig god modtagelse fra den unge portier! Klasse vejledning og service. Talte et flot engelsk.
Ældre slidt hotel, men beliggenheden er smuk. Vi havde balkon mod søen, og det var skønt at sidde der i solnedgangen og drikke et glas… eller to.
Ingen restaurant på hotellet, men et par i nærheden. Se dig for, prismæssigt, hvis du går op i den slags.
Morgenmaden manglede det varme element. Der har fortrinlig service og god frisk kaffe, rent og pænt, bagerbrød og pålæg, juice osv. Vi manglede et æg eller noget bacon eksempelvis.
Parkering kan findes gratis i nattetimerne.
Lørdag er der loppemarked ligeudenfor døren fra tidlig morgen til eftermiddag, hvorfor der skal påregnes betaling på hotellets private parkeringsplads i weekenden.

2025-10-01 • via Nuitee
H
Heiko • friends
8
Pros:

Personal super nett

2025-09-28 • via Nuitee
S
Stefan
10
Pros:

Perfekt, sehr freundlich

2025-09-28 • via Nuitee
N
Nathalie • couple • fr
10
Très bon séjour que je recommande vivement
Pros:

Très bon accueil de tout le personnel qui étaient très accueillant et très agréable d ‘une très grande gentillesse
Hôtel très calme et très bien situé avec des restaurants aux alentours
Le cadre magnifique
Village Menaggio à découvrir

2025-09-19 • via Nuitee
S
Susanne • family_with_children • de
10
2025-09-19 • via Nuitee
U
Ursula • solo_traveller • ch
8
2025-09-19 • via Nuitee
K
Kofix • solo_traveller • at
9
2025-09-19 • via Nuitee