Mercure Paris 19 Philharmonie La Villette

Hotels
Mercure
6.7 (4129 reviews)
216 Avenue Jean Jaures , Paris , fr

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Location
Reception
Cons:
Cleanliness
Service
Value for Money

Categories

Cleanliness
5.66
Issues with room cleanliness mentioned in reviews.
Service
7.63
Standard service quality for this hotel tier, but some incidents reported.
Location
8.67
Positive sentiment due to the good location mentioned in reviews.
Room Quality
6.12
Mixed reviews about room quality and comfort.
Amenities
6.15
Some complaints about amenities, especially the breakfast cost vs. quality.
Value for Money
6.61
Perceived value for the price paid was moderate based on reviews.
Food and Beverage
5.66
Breakfast quality and pricing received negative feedback.
Overall Experience
7.13
Overall experience was decent, but several issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:34

Property Description

Luxurious Accommodation
Located near Paris’ Buttes-Chaumont, the Mercure Hotel offers spacious air-conditioned rooms with satellite TV, ensuring a comfortable stay for guests. Each room is equipped with modern amenities, including a flat-screen TV, minibar, and a luxurious en suite bathroom.

Fitness Center and 24-Hour Front Desk
Guests can stay active at the hotel's fitness center, which features top-of-the-line equipment for a satisfying workout experience. Additionally, the 24-hour front desk staff are always available to assist with any inquiries or help guests plan their Parisian adventures.

Convenient Location
Situated just 6.7 km from the Stade de France Stadium, the hotel's proximity to the Porte de Pantin Metro station provides easy access to iconic Parisian landmarks like Le Louvre and Gare du Nord. Book your stay at Mercure Hotel for a memorable Parisian experience.

Important information:

Please note that children under 12 years old can enjoy breakfast for free.
In the interest of transparency, we would like to inform you that our air conditioning system is currently not operating at its optimal performance. Our teams are continuously working to maintain a cool and comfortable atmosphere. This exceptional situation is naturally reflected in our pricing. We thank you for your understanding.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Location

Guest Reviews

6.7
Based on 4129 reviews
Cleanliness: 5.66
Service: 7.63
Location: 8.67
Room Quality: 6.12
Amenities: 6.15
Value for Money: 6.61
Food and Beverage: 5.66
Overall Experience: 7.13
O
Obada couple fr
3
2026-07-25 via Nuitee
T
Tatjana family_with_children de
10
Sehr schön freundlich sauber alles top vielen Dank
Pros:

Sehr freundliches Personal immer hilfsbereit top

2026-07-25 via Nuitee
S
Safia solo_traveller fr
9
Pros:

Personnel au top.

Cons:

Equipements un peu ancien.

2026-07-25 via Nuitee
R
Rajendra family_with_children se
8
I would still recommend this hotel , every user might have different opinions
Pros:

Price, convenience to reach by public transport and the receptionist Khushboo, who was very welcoming and accommodating.

Cons:

AC was not working and we were informed upon arrival, they arranged fans instead
I had booked hotel stay with breakfast and dinner, Dinner had a very limited options like burger only
Little communication gap between reception and restaurant as to what is offered to customers in exceptional situations

2026-07-25 via Nuitee
L
Luce couple fr
3
2026-07-25 via Nuitee
E
Emiel Klein Koerkamp family_with_children nl
5
Mooie trip naar Parijs
Pros:

Het personeel was erg vriendelijk, het ontbijt was voldoende maar niet erg luxe.

Cons:

De airco zou niet optimaal werken, maar deze was gewoon defect. en dan slaap je met een gezin op een bloedhete kamer. de losse ventilator werd wel geleverd. maar was niet afdoende. gelukkig was de 2e nacht koeler omdat het weer iets was gewijzigd in Parijs.

Verder een prima hotel als het buiten 20-24 graden is, maar is het warmer ga dan niet naar dit hotel als de airco nog defect is.

2026-07-24 via Nuitee
A
Anna family_with_children dk
7
Pros:

Personalet var meget rare og hjælpsomme
Lå tæt på metro, så det var let at komme rundt i byen.
Parkering tæt på.

Cons:

Der var pletter på lagen og pudebetræk og der var umådeligt varmt og aircondition virkede ikke!

2026-07-24 via Nuitee
E
Emilie solo_traveller fr
7
Bon séjour
Pros:

Le personnel de bon conseil et agréable

Cons:

Climatisation en panne

2026-07-24 via Nuitee
B
Biyaya jojo solo_traveller be
8
Pros:

Localisation de l'hôtel top et le personnel était agréable

Cons:

Trop chère pour les services proposés.
Équipements vétuste et vieux. Pas de climatisation place de parking assez chère et il faut la payer chaque jour.

2026-07-24 via Nuitee
D
Denilson family_with_children ao
7
Aceitável
Pros:

O pequeno almoço

Cons:

O calor no quarto. Falta de ventilação.
Ter de pagar uma caução para fazer o uso do ferro de engomar.

2026-07-24 via Nuitee
J
julien couple fr
1
disaster
Pros:

nothing

Cons:

nothing

2026-07-24 via Nuitee
A
Anne sophie solo_traveller mq
3
2026-07-24 via Nuitee
E
Elina family_with_children fr
2
2026-07-24 via Nuitee
F
Franz solo_traveller fr
8
.
Pros:

Proximité du parc de la Villette et d'une station de métro. Hotel correspondant aux standards habituels de la chaine Mercure.

Cons:

Rien à dire

2026-07-24 via Nuitee
A
AHMED extended_group iq
1
Here is the paragraph in English: I was very uncomfortable during my stay at this hotel due to poor quality, broken air
Pros:

Here is the paragraph in English:
I was very uncomfortable during my stay at this hotel due to poor quality, broken air conditioning, and unhelpful staff. There was a terrible, foul smell in the room resembling a dead body, and when we asked to change rooms, our request was denied, leaving us extremely uncomfortable. I am demanding a full refund for this awful experience.

Cons:

Here is the paragraph in English:
I was very uncomfortable during my stay at this hotel due to poor quality, broken air conditioning, and unhelpful staff. There was a terrible, foul smell in the room resembling a dead body, and when we asked to change rooms, our request was denied, leaving us extremely uncomfortable. I am demanding a full refund for this awful experience.

2026-07-24 via Nuitee
A
Arno family_with_children nl
6
2026-07-23 via Nuitee
M
Mayala - Nkiesolo solo_traveller fr
4
Inconfortable
Pros:

Pas grand chose

Cons:

Dans un premier temps, je n’ai pas apprécié l’accueil, que j’ai trouvé peu chaleureux. Le personnel n’était pas particulièrement accueillant.

Ensuite, en pleine période de canicule, il n’y avait ni climatisation ni ventilateur dans la chambre. La chaleur était vraiment difficile à supporter, ce qui a rendu le séjour très inconfortable.

2026-07-23 via Nuitee
S
Sien family_with_children nl
6
Prima hotel, niet te veel van verwachten.
Pros:

Goede plek in Parijs, goed bereikbaar. Goede service

Cons:

Airco deed het slecht/ niet. Ontvangst was minimaal (ze waren heel druk)

2026-07-23 via Nuitee
S
Suraya Raquel family_with_children fr
10
Formidable
Pros:

Le tout c’est vraiment rien a dire

Cons:

Tout vas bien

2026-07-23 via Nuitee
F
Furaha family_with_children be
7
Très bon séjour
Pros:

Les personnelles étais très professionnel.
La nourriture était bon .

Cons:

La chaleur dans la chambre.
L’air conditionné ne fonctionnait pas ( il fesais extrêmement chaud dans la chambre).

2026-07-23 via Nuitee