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Facilities
Property facilities
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Currency exchange
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Non-smoking throughout
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Shared lounge/TV area
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Concierge service
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Kid meals
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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Access to health care professionals
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Delivered food - securely covered
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Security alarm
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Key card access
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Broadcast Live sport events
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Happy hour
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Reception hall
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Secured parking
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Garage
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Located near Paris’ Buttes-Chaumont, the Mercure Hotel offers spacious air-conditioned rooms with satellite TV, ensuring a comfortable stay for guests. Each room is equipped with modern amenities, including a flat-screen TV, minibar, and a luxurious en suite bathroom.
Fitness Center and 24-Hour Front Desk
Guests can stay active at the hotel's fitness center, which features top-of-the-line equipment for a satisfying workout experience. Additionally, the 24-hour front desk staff are always available to assist with any inquiries or help guests plan their Parisian adventures.
Convenient Location
Situated just 6.7 km from the Stade de France Stadium, the hotel's proximity to the Porte de Pantin Metro station provides easy access to iconic Parisian landmarks like Le Louvre and Gare du Nord. Book your stay at Mercure Hotel for a memorable Parisian experience.
Please note that children under 12 years old can enjoy breakfast for free.
In the interest of transparency, we would like to inform you that our air conditioning system is currently not operating at its optimal performance. Our teams are continuously working to maintain a cool and comfortable atmosphere. This exceptional situation is naturally reflected in our pricing. We thank you for your understanding.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Parking
Private parking is possible on site (reservation is not needed) and costs EUR 30 per day.
Location
Guest Reviews
Rien ou peut-être le petit déjeuner.
Hotel qui montre des signes prononcé de vieillissement et de manque sérieux d'entretien dans ma chambre et sur l'ascenseur.
C'est le deuxième Établissement Mercure sur Paris où j'ai logé et les deux la climatisation ne fonctionnait pas. Cela pose question ? Et pendant la période de forte chaleur il y faisait très chaud. 33° en salle de réunion.
I double booked and they helped to cancel one room for free.
They started embarrassed and abused people that were still eating breakfast almost 20mins before closing time
The room was very nice BUT we were there when we had 34 degrees for the first three days and……sorry….the air conditioning is not working, we were told!! I checked the next day and was told that the a/c cannot be fixed! We tried to leave the windows open during the night but it was either too warm or too noisy (football PSG winning! - not the hotel’s fault!). Leaving the windows closed, the room became very, very stuffy.
On day one we went downstairs to have coffee. We hadn’t booked breakfast as we just like coffee in the morning. We told the staff and they said: no problem, help yourself. The staff during the first three days were fantastic and extremely polite and helpful. We had lunch there with wine. We had drinks there in the evening. They couldn’t have been nicer!
On the fourth day, after the weekend, new staff was there. We went downstairs for coffee and were duly presented with a bill and had been given chapter and verse why we had to pay for a coffee. I don’t mind paying for it but we left a lot of money there during the day and the evenings. The previous crew were so nice about it that it shocked us a bit how we were approached. As I said, I have no problem paying €8 for coffee but I could have equally gone to reception and asked for some money back as we had no A/C AT ALL during our stay.
The location of the hotel was excellent. The reception staff was very helpful ordering taxis as my husband can’t walk very far. The size of the room was very good. It was cleaned every day perfectly. We couldn’t complain about that part. We were just very disappointed with the staff’s attitude on the last day.
Petit déjeuner copieux, accès direct au parking, situation géographique'
agréable terrasse extérieur.
pour un établissement 4 Etoiles je m'attendais à une meilleurs prestation:
-pas de climatisation ( il m'a été proposé un ventilateur mais il brasse de l'air chaud)
sans compter que ce problème est récurrent depuis longtemps.
- matelas vraiment inconfortable ( on dirait un matelas à eau)heureusement que nous étions pas deux personnes .
- retour d'odeur des toilettes.
dommage
Jai passer un mauvais sejour apres un long voyage la chaleur jai pas ou mendormi qu a yavais une panne d climatisation pour le prix setait vraiment pas a quoi men teni
Res
Sense aire acindicionat
Room was clean and decent
No Aircon on heatwave day of stay
Breakfast was unorganised, cups had stains, couple of staff trying to be good whereas other staffs were least bothered.
L’emplacement
L’absence de climatisation
Nothing, was completely horrible, only liked the door as I was able to leave
Didn’t like the bed, bathroom, carpet , breakfast. Was almost charged twice for breakfast
Çalışanlar çok ilgiliydi. Odaları gayet geniş
Otel eski, klimalar çalışmıyor. Camlar da çok az açılıyor. Gece sıcaktan uyumakta zorluk çektik.
le bar
chaleur atroce , pas climatisation dans les chambres, avec la chaleur du moment, c'était infernale
Rien
Tour
La chambre était propre et rangée, le repas au restaurant le soir et le petit déjeuner étaient très bien
Impossible de prendre un bain car la bonde du bain ne fonctionnait pas
The location is excellent, just in front of the main entrance of Parc La Vilette and near a Metro station.
The room I had did not look like what I saw when booking the room. Worst, there was no AC in the room despite the high temperature...
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