Best Western London Heathrow Ariel T2 ,3 ,4

Hotels
•
Best Western
7.3 (6350 reviews)
118 Bath Road , Hillingdon , gb

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Convenient location to airport
Friendly staff
Cons:
Poor room conditions
Lack of cleanliness

Categories

Cleanliness
6.55
Multiple reviews indicate poor conditions, including stains and mold.
Service
8.55
Staff were friendly and accommodating, providing good service overall.
Location
8.55
Multiple comments highlight the convenience of the hotel’s location near the airport.
Room Quality
6.05
Several guests mentioned issues with room quality, including discomfort and outdated features.
Amenities
6.55
Amenities like heating were noted as unsatisfactory, with limited function.
Value for Money
7.55
Great value for parking and location, despite some hidden fees.
Food and Beverage
7.55
Though food was generally enjoyable, there were comments about the breakfast quality.
Overall Experience
7.05
The overall stay was average, impacted by a mix of positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:27

Property Description

Colorful Bedrooms and Buffet Breakfasts
Experience a vibrant stay at Best Western London Heathrow Ariel Hotel, just a stone's throw away from Heathrow Airport. The hotel boasts uniquely decorated bedrooms and offers a delicious buffet breakfast to kick start your day.

Convenient Amenities
Enjoy the convenience of on-site long-term parking, Wi-Fi access, and a 24-hour front desk at your disposal. The rooms are equipped with essential amenities like tea/coffee facilities, satellite TVs, and work desks for your comfort.

Dining with a View
Indulge in a delightful dining experience at the Junction Restaurant, with picturesque views of the airport runways. Relish a variety of British dishes and beverages. Unwind at the lounge bar or opt for 24-hour room service. Plus, kids eat free during your stay.

Ready to elevate your travel experience? Book your stay at Best Western London Heathrow Ariel Hotel now!

Important information:

Please note that the property has a limited number of interconnected rooms that can be requested but are subject to availability.

Kids eat free at the hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 16 per day.

Location

Guest Reviews

7.3
Based on 6350 reviews
Cleanliness: 6.55
Service: 8.55
Location: 8.55
Room Quality: 6.05
Amenities: 6.55
Value for Money: 7.55
Food and Beverage: 7.55
Overall Experience: 7.05
J
Jean • couple • gb
1
Never again
Pros:

I liked that the hotel was close to the airport and also leaving in the morning was the part I liked the most.

Cons:

The alarm went off TWICE whilst I was sleeping (a hotel is a place to rest) and I had a flight to catch early in the morning which meant I didn’t actually get a quality sleep.. I slept for 3 hours on the most uncomfortable bed I’ve ever slept on. Sink had all marks on even the hand soap was stained. The reception staff that checked me in was like a robot, extremely hostile however the lady who checked me out the next morning was very lovely!! Won’t be staying at any of your chains every again unfortunately not even with a 90% discount. You couldn’t even pay me to stay again.

2026-06-20 • via Nuitee
S
Stagewright Carpentry Ltd. • solo_traveller • gb
4
Handy place to get your head down for a few hours. The property is past its best.
Pros:

Location to airport excellent

Cons:

It is tired, not looking the greatest, staff are irritable. I was only there for 8hrs, 6 of those was trying to sleep as the fire alarm kept going off.

2026-06-20 • via Nuitee
V
Vivienne • solo_traveller • ie
7
Pros:

Staff

Cons:

Very poor gluten free options

2026-06-20 • via Nuitee
D
Dean • solo_traveller • gb
9
Very nice
Pros:

Great location and space outside

Cons:

N/A

2026-06-19 • via Nuitee
S
Susan • solo_traveller • gb
6
Pros:

The food in the restaurant was very good. We had dinner and breakfast.

Cons:

The rooms are very old and outdated. We found belongings of the previous occupants under the bed!

2026-06-19 • via Nuitee
L
Lachlan • couple • au
9
2026-06-19 • via Nuitee
N
Nick • couple • nl
2
Dont ever go
Pros:

Location

Cons:

It’s a terrible maintained hotel. It stinks, nothing really looked clean and it was old.

2026-06-19 • via Nuitee
C
coryn • solo_traveller • gb
7
2026-06-19 • via Nuitee
D
Dofri • solo_traveller • is
7
2026-06-18 • via Nuitee
M
Martina • solo_traveller • de
8
Prima für eine Nacht, bevor man zum Flughafen muss
Pros:

- Nähe zum Terminal, beziehungsweise zum öffentlichen Bus zum Terminal, als auch Nähe zur Autovermietung
- Gutes Essen im Restaurant
- Freundliches Personal
- Bett war bequem

Cons:

- Das Bad könnte mal renoviert werden
- die Tür ließ sich nicht so leicht öffnen, weil sie über den Teppichboden geschabt hat

2026-06-18 • via Nuitee
R
Raymond • solo_traveller • gb
10
Pros:

Excellent breakfast

2026-06-17 • via Nuitee
G
Ghaliah • couple • sa
4
Pros:

Big room

Cons:

I left my tablet and they didn’t replay to my email about it, we tried to reach out via phone call multiple times and yet no response since our checkout date 13th of June, the location was not close enough to the airport.

2026-06-17 • via Nuitee
K
Katharine • couple • au
10
Local bus much cheaper than airport shuttle.
Pros:

Convenience of location

2026-06-17 • via Nuitee
E
Ewoma • solo_traveller • ng
10
I booked room one when I arrived at the hotel I did not know the room bed is as small I have to upgrade to executive roo
Pros:

The view in the executive room to Heathrow international airport 10/10

Cons:

The location

2026-06-17 • via Nuitee
S
Semeniako • solo_traveller • gb
10
Pros:

Hi
I left my windbreaker inside the room 13th to 14th of June
I will pop in 24 th of June,to collect my lost property

Regards Vladimiras

Cons:

Everything was fantastic

2026-06-16 • via Nuitee
A
Amanda • solo_traveller • gb
7
Was ok for airport
Pros:

Location

Cons:

The room had a smell, had to leave windows open. Had to ask for a remote control for television twice.

2026-06-16 • via Nuitee
M
Miriam • solo_traveller • gb
5
Cost effective short stay
Pros:

It was convenient to walk to the venue I was attending a seminar at. It was also cost effective

Cons:

The room was not cleaned. There was rubbish on the floor which was not cleaned when I checked in

2026-06-15 • via Nuitee
D
deboo • extended_group • gb
3
Place was good comfy and all were good except the front office people one man and a girl was there
Pros:

I liked more

Cons:

Unhappy. Staffs were rude

2026-06-15 • via Nuitee
C
Cheryl • family_with_children • au
6
Pros:

Close enough to airport. Breakfast was good. Room was clean.

Cons:

Stuck in the 60's. No sockets next to beds for phones, no socket in bathroom for hairdryer. Plumbing, tiles, furniture, beds.... nothing seems to been updated, ever. Bed uncomfortable.

2026-06-15 • via Nuitee
K
Krishantha • couple • gb
10
2026-06-14 • via Nuitee