Best Western London Heathrow Ariel T2 ,3 ,4

Hotels
•
Best Western
7.3 (6781 reviews)
118 Bath Road , Hillingdon , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Convenient location to airport
Friendly staff
Cons:
Poor room conditions
Lack of cleanliness

Categories

Cleanliness
6.55
Multiple reviews indicate poor conditions, including stains and mold.
Service
8.55
Staff were friendly and accommodating, providing good service overall.
Location
8.55
Multiple comments highlight the convenience of the hotel’s location near the airport.
Room Quality
6.05
Several guests mentioned issues with room quality, including discomfort and outdated features.
Amenities
6.55
Amenities like heating were noted as unsatisfactory, with limited function.
Value for Money
7.55
Great value for parking and location, despite some hidden fees.
Food and Beverage
7.55
Though food was generally enjoyable, there were comments about the breakfast quality.
Overall Experience
7.05
The overall stay was average, impacted by a mix of positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:27

Property Description

Colorful Bedrooms and Buffet Breakfasts
Experience a vibrant stay at Best Western London Heathrow Ariel Hotel, just a stone's throw away from Heathrow Airport. The hotel boasts uniquely decorated bedrooms and offers a delicious buffet breakfast to kick start your day.

Convenient Amenities
Enjoy the convenience of on-site long-term parking, Wi-Fi access, and a 24-hour front desk at your disposal. The rooms are equipped with essential amenities like tea/coffee facilities, satellite TVs, and work desks for your comfort.

Dining with a View
Indulge in a delightful dining experience at the Junction Restaurant, with picturesque views of the airport runways. Relish a variety of British dishes and beverages. Unwind at the lounge bar or opt for 24-hour room service. Plus, kids eat free during your stay.

Ready to elevate your travel experience? Book your stay at Best Western London Heathrow Ariel Hotel now!

Important information:

Please note that the property has a limited number of interconnected rooms that can be requested but are subject to availability.

Kids eat free at the hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Guest Reviews

7.3
Based on 6781 reviews
Cleanliness: 6.55
Service: 8.55
Location: 8.55
Room Quality: 6.05
Amenities: 6.55
Value for Money: 7.55
Food and Beverage: 7.55
Overall Experience: 7.05
B
Bryn • couple • gb
8
Great value for money easy access to terminal.
Pros:

Annoying squeezing from window frame every time a plane leaves..
Noticed a few decorating issues in the room but apart from that great hotel nicely situated for all terminals. Good selection for breakfast food was hot and plentiful will definitely use again should the need arise..

Cons:

Not a lot apart from the constant squeak from the window frame..

2026-09-12 • via Nuitee
N
Neil • solo_traveller • ca
3
Avoid this property at all costs!
Pros:

Nothing.

Cons:

The lobby and restaurant looked good. The rest of the place is a dump. The room was not as advertised. I was refused service in the restaurant because it was closed for a group booking. False fire alarm went off at 4:30 am.

2026-09-12 • via Nuitee
M
Mary • solo_traveller • gb
2
2026-09-12 • via Nuitee
E
Eardley • solo_traveller • us
9
Good value for your money
Pros:

I didn't have breakfast as I left early but had dinner on the 10th. Indian food is priced too high. Try to reduce so folks can enjoy their stay as well as your food. The proximity to the airport is great and the who took me at 5 am to terminal 2, is very courteous and helpful. Staff was generally good but the woman at the reception when I came around 10.30 am had a long face and most unfriendly. The receptionists after that was great. Waiters at the restaurant are okay but they should be more friendly towards the customers. The South Asian welcome was absent. Of course they were busy. You need more waiters during busy hours.

Cons:

The woman at the reception 😟

2026-09-12 • via Nuitee
M
McKenzie • couple • us
8
Airport hotel stay
Pros:

Right by the airport and had a shuttle (note it was an extra cost but significantly cheaper than rideshare). The room was nice and clean and just what was needed prior to our flight home the following day.

2026-09-11 • via Nuitee
T
Thomas • solo_traveller • au
9
2026-09-11 • via Nuitee
T
Tejpal • couple • gb
1
2026-09-10 • via Nuitee
R
Rosemary • solo_traveller • gb
9
It was comfortable & clean and worth the convenience of being close to the airport.
Pros:

Didn’t have breakfast…
Bed was clean & comfy …
Bathroom clean…

Cons:

It would be so nice if there was someone to help take my bags to the room. I had 3 bags and struggled to get them in the lift & up to my room.

2026-09-10 • via Nuitee
C
Colin • couple • gb
8
A relaxing night after a long day
Pros:

Comfy bed chimed night

2026-09-10 • via Nuitee
J
Julie • couple • au
7
2026-09-10 • via Nuitee
A
Aissatou • solo_traveller • gb
10
2026-09-10 • via Nuitee
D
David • solo_traveller • gb
10
2026-09-10 • via Nuitee
T
tara • solo_traveller • us
6
2026-09-10 • via Nuitee
A
Ashik • solo_traveller • gb
4
Pros:

Location is the only good thing about this hotel, very convenient to reach Heathrow Terminal by public transport. Ac was working and once adjusted to the decor and the lingering heavy air inside the hotel, its manageable for a night stay (check in at night, sleep and getting your early morning flight).

Cons:

This may also be a booking.com issue. When booking it showed that breakfast was served at 6. However, apparently breakfast only starts at 7 on a weekend. Which is kind of pointless considering this is an airport hotel and many people would have early flight. Hotel itself decor inside is shabby, tired and looks dirty. The air in the room smells heavy and the bathrooms smell of bleach.

2026-09-09 • via Nuitee
A
Adrian • solo_traveller • gb
5
Only stayed to get some sleep between flights.
Pros:

Its a hotel with beds. Reasonably close to airport

Cons:

.

2026-09-09 • via Nuitee
J
James • family_with_children • nz
6
Pros:

great location and easy to find, room was spacious, nice view out to the street

Cons:

room was dated, especiaally bathroom, with a budget looking paintjob. they forgot to include the requested cot, but did bring it relatively quickly after. check in was a slow process bare after our long flight.

2026-09-09 • via Nuitee
Y
Yuji • solo_traveller • de
10
2026-09-09 • via Nuitee
K
Keith • solo_traveller • gb
6
A very noisey area. Would come again though
Pros:

It was a packed one. Passable

Cons:

The very noisey area

2026-09-09 • via Nuitee
N
Nicholas • couple • gb
9
Excellent value. Friendly staff.
Pros:

Very friendly staff. Excellent breakfast. Room clean. Love the history of the hotel. Not all modern but don’t need that for a one night stay. Bus 105 from the central bus station takes you right to the front door.

2026-09-09 • via Nuitee
J
Janine • couple • gb
9
Pros:

Breakfast was very good , plenty of choice

Cons:

N/A

2026-09-09 • via Nuitee