Best Western London Heathrow Ariel T2 ,3 ,4

Hotels
Best Western
7.3 (6462 reviews)
118 Bath Road , Hillingdon , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Convenient location to airport
Friendly staff
Cons:
Poor room conditions
Lack of cleanliness

Categories

Cleanliness
6.55
Multiple reviews indicate poor conditions, including stains and mold.
Service
8.55
Staff were friendly and accommodating, providing good service overall.
Location
8.55
Multiple comments highlight the convenience of the hotel’s location near the airport.
Room Quality
6.05
Several guests mentioned issues with room quality, including discomfort and outdated features.
Amenities
6.55
Amenities like heating were noted as unsatisfactory, with limited function.
Value for Money
7.55
Great value for parking and location, despite some hidden fees.
Food and Beverage
7.55
Though food was generally enjoyable, there were comments about the breakfast quality.
Overall Experience
7.05
The overall stay was average, impacted by a mix of positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:27

Property Description

Colorful Bedrooms and Buffet Breakfasts
Experience a vibrant stay at Best Western London Heathrow Ariel Hotel, just a stone's throw away from Heathrow Airport. The hotel boasts uniquely decorated bedrooms and offers a delicious buffet breakfast to kick start your day.

Convenient Amenities
Enjoy the convenience of on-site long-term parking, Wi-Fi access, and a 24-hour front desk at your disposal. The rooms are equipped with essential amenities like tea/coffee facilities, satellite TVs, and work desks for your comfort.

Dining with a View
Indulge in a delightful dining experience at the Junction Restaurant, with picturesque views of the airport runways. Relish a variety of British dishes and beverages. Unwind at the lounge bar or opt for 24-hour room service. Plus, kids eat free during your stay.

Ready to elevate your travel experience? Book your stay at Best Western London Heathrow Ariel Hotel now!

Important information:

Please note that the property has a limited number of interconnected rooms that can be requested but are subject to availability.

Kids eat free at the hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 16 per day.

Location

Guest Reviews

7.3
Based on 6462 reviews
Cleanliness: 6.55
Service: 8.55
Location: 8.55
Room Quality: 6.05
Amenities: 6.55
Value for Money: 7.55
Food and Beverage: 7.55
Overall Experience: 7.05
E
Emily family_with_children gb
5
Poor, but did the job
Pros:

Very basic, over priced for a tiny grim room.

Cons:

Small room and bed, cost another £20 to get to Heathrow in the morning, all very dated.

2026-07-04 via Nuitee
K
Keen solo_traveller gb
1
Dirty and Unhygienic
Pros:

Close to airport.

Cons:

The floor carpet has many stains. Smells and dirty. Bathroom keeps making loud clogging noise throughout the night. The shower head is very dirty. The elevator was so slow and only one working so I had to wait long time to get back to my room. Price is expensive for such dirty hotel

2026-07-04 via Nuitee
A
Aage couple dk
8
Great bargain
2026-07-04 via Nuitee
R
Rita solo_traveller gb
8
2026-07-04 via Nuitee
H
Hina couple gb
5
Would stay again. But please check rooms for quality standards before accepting.
Pros:

Proximity- checking team.

Cons:

Damaged room in need of small repairs. H&S concerns

2026-07-03 via Nuitee
M
Mathilde couple dk
7
Very good!
Pros:

Big bed and room service

Cons:

Information about shuttle bus stop from the airport to the hotel could be better and more clear when booking is made.

2026-07-03 via Nuitee
M
Marilyn solo_traveller gb
6
Satisfactory for my needs. Staff friendly and helpful
Pros:

Room a little dated.
Breakfast n/a

Cons:

Bathroom tired

2026-07-03 via Nuitee
S
Stuart solo_traveller gb
7
Clean and comfortable stay, good location
Pros:

Clean and comfortable stop for work, good location.

Cons:

I did not use the bar or restaurant so cannot comment on those

2026-07-03 via Nuitee
A
Alice solo_traveller gb
10
Pros:

Nice restaurant and bar, comfy bed, friendly staff, easy access to the airport

2026-07-03 via Nuitee
M
Marie couple au
10
2026-07-02 via Nuitee
L
leah solo_traveller gb
6
2026-07-02 via Nuitee
T
Tannaz solo_traveller dk
5
Pros:

Location and cleanliness

Cons:

The room was very hot. The temperature showed 32 in the room. Couldn't sleep. I called the front desk 9 times and no response.

2026-07-02 via Nuitee
L
Lucy couple gb
6
Just what we needed
Pros:

Location great. Staff very helpful and friendly

Cons:

Ready for a reverb

2026-07-02 via Nuitee
C
Cameron solo_traveller au
7
Handy to airport, recommended for a short staylp before or after your flight out/in
Pros:

One short cheap public transport bus ride from Heathrow terminals 2&3

Comfortable but smaller older room

Cons:

Didn’t bug me personally but the place could do with a freshen up. ie walls and porcelain in bathroom look a bit tired.. it’s got good 60s design bones

Bit of a low frequency machinery whine in the room I could’ve done without

2026-07-02 via Nuitee
S
Shaho couple gb
1
2026-07-02 via Nuitee
J
Joby solo_traveller us
7
Pros:

Location, Breakfast.

Cons:

Bathroom, towels had stains, not enough towels, room was tiny, not worth for $ 187 per night. Maximum 140.

2026-07-02 via Nuitee
M
Maureen solo_traveller gb
9
Good value for money and so convenient for the airport with good connecting. Local bus service to and from the airport
Pros:

Convenient for check in and out. Comfortable quiet room. Pleasant friendly and helpful staff. Good shuttle service to terminals 2 and three.

Cons:

Nothing

2026-07-02 via Nuitee
S
Scott solo_traveller gb
10
2026-07-01 via Nuitee
M
Martha solo_traveller us
7
2026-07-01 via Nuitee
M
Moira solo_traveller us
8
2026-07-01 via Nuitee