Hotel Marquesa

Hotels
7.8 (2334 reviews)
Quintana, 11 , Puerto de la Cruz , ES
+34 922 38 31 51

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful architecture
Cons:
Cleanliness issues
Inadequate breakfast
Room temperature concerns

Categories

Cleanliness
6.91
Several reviews mention cleanliness issues, particularly regarding unclean bathrooms and linens.
Service
8.38
Overall, staff were described as helpful and friendly, but there were also remarks about inefficiency.
Location
9.42
Many reviews highlight the excellent location of the hotel, being close to the ocean and local attractions.
Room Quality
7.37
Some reviews expressed the need for improvements in room amenities, such as heating and fridge availability.
Amenities
7.9
Amenities were mostly adequate, although some guests noted the lack of certain comforts.
Value for Money
7.86
Generally regarded as acceptable in relation to the price, but some criticized the breakfast quality.
Food and Beverage
6.41
Breakfast was frequently described as poor or insufficient, affecting the overall dining experience.
Overall Experience
8.18
The experience was generally positive, but with notable areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:08

Property Description

Historic Charm and Mountain Views
Hotel Marquesa, established in 1712, offers a unique blend of history and modern comfort with breathtaking views of Mount Teide.

Tranquil Oasis with Outdoor Pool
Relax in the serene atmosphere of the central patio filled with lush greenery or take a refreshing dip in the outdoor swimming pool.

Entertainment and Dining Options
Enjoy live music at the café in the evenings and savor delicious meals at the buffet restaurant. The 24-hour reception and lift access add convenience to your stay.

Experience the historic charm and modern amenities of Hotel Marquesa. Book now for an unforgettable getaway.

Important information:

Room rates on 25 and 31 December include a gala dinner. Any guests in excess of the maximum occupancy of the room, including children, will be charged separately.

When booking more than 5 rooms, different policies and additional supplements may apply.

When traveling with pets, please note that an extra charge of EUR 20 per pet applies only for 1 night stays.

When traveling with pets, please note that an extra charge of EUR 15 per pet, per night applies.

Only small cats and dogs are allowed, maximum 5 kg.

Kindly note that pets are allowed only in the Standard Double or Twin Room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFS

Location

Guest Reviews

7.8
Based on 2334 reviews
Cleanliness: 6.91
Service: 8.38
Location: 9.42
Room Quality: 7.37
Amenities: 7.9
Value for Money: 7.86
Food and Beverage: 6.41
Overall Experience: 8.18
T
Trojanowska • couple • pl
9
2026-11-07 • via Nuitee
C
Camara • couple • es
7
2026-11-07 • via Nuitee
A
Angela • couple • es
10
Pros:

Céntrico, desayuno bien relación cálida precio, empleados muy amables y limpio, por ese precio no pido más,

Cons:

Nos hemos alojado dos veces, todo muy bien pero hace calor y no tienen aire acondicionado por lo menos en las habitaciones que nosotros hemos estado , podrían poner un ventilador de techo y las almohadas parecen folios de lo finas que son.

2026-11-07 • via Nuitee
P
Perez • couple • es
8
2026-11-07 • via Nuitee
J
Jesus • couple • es
6
Está bien situada pero no es comfortable.
Pros:

tamaño

Cons:

ubicada en una zona de tránsito nocturno. Nos quedamos un sábado así durante la noche hay ruidos de la calle por la gene pasa a zonas de ocio. Las ventanas no tiene aislamiento acústico. Tampoco hay aire acondicionado. No hay refrigerador.

2026-11-07 • via Nuitee
O
Oleg • solo_traveller • ua
10
Маркуэза!!!!!
Pros:

Прекрасный отель, с великолепным расположением. До пляжа Хардин я доходил за 20 минут. Шикарная комната с балконом и видом на океан и вкусные завтраки! Атмосферный и уютный отель! Я очень доволен и рекомендую Маркуэзу всем!!!

Cons:

10 дней мало, в следующий раз приеду на более длительный срок)

2026-11-07 • via Nuitee
E
Edda • couple • at
10
Perfekter Abstecher nach Puerto
Pros:

Wir kamen - warum auch immer - in den Genuss eines Upgrades auf ein besseres ZImmer.
Frühstück war absolut OK.
Der Pool am Dach war sehr fein.
Das Beste war aber die Lage mitten im Zentrum und zu Fuß nur wenige Minuten vom großen Gratisparkplatz entfernt.

2026-11-07 • via Nuitee
S
Sonia • solo_traveller • ie
8
Pros:

I liked the old world style

Cons:

It didnt have air conditioning

2026-11-07 • via Nuitee
J
JOSU • couple • es
2
Calor inhumano
Cons:

Llegamos a la habitación y está a 32.7°C, intentamos poner el aire acondicionado pero ni siquiera está en marcha. Al parecer lo tienen desconectado en todo el hotel porque el termostato sí que está.

Nos dan dos ventiladores que son insuficientes para enfriar la habitación para pasar la noche. Para colmo, con la ventana abierta (para intentar refrescar la habitación) entraba un olor a fritanga inaguantable de la cocina de abajo.

Como dicen otros comentarios, el desayuno es pésimo.

Lo único bueno es la ubicación.

2026-11-06 • via Nuitee
Y
Yurena • couple • es
10
2026-11-06 • via Nuitee
S
Stuart • couple • it
7
Piacevole, centrale a Puerto de la cruz. Tutt' altra cosa rispetto alla confusione del sud
Pros:

Ottima colazione e disponibilità di pranzo a buffet o a la carte. Atmosfera di vecchio hotel. Posizione.

Cons:

Il bagno

2026-11-05 • via Nuitee
S
Sargeant • couple • gb
7
Pros:

Nice location, nice room, nice view

Cons:

No air-conditioning only a far so the room was a lot warmer than outside which was already quite warm. Had to put the fan on infront of the window and keep the curtains and window open all night

2026-11-05 • via Nuitee
N
NATHALIE • couple • fr
8
Hôtel en centre ville
Pros:

Quand on arrive à l'accueil de cet hôtel on est transportés dans une autre époque, ce qui fait tout son charme.

Cons:

La qualité des petits-déjeuners pourrait être améliorée.
Pas de parking à proximité mais parking du port gratuit (un peu éloigné cependant)

2026-11-05 • via Nuitee
A
AUXI • couple • es
10
2026-11-05 • via Nuitee
R
Richard • solo_traveller • gb
8
Pros:

Location and hard working staff

Cons:

Nothing

2026-11-04 • via Nuitee
S
Sanchez Marquez • couple • es
7
2026-11-04 • via Nuitee
J
Jonsdottir • solo_traveller • is
10
2026-11-04 • via Nuitee
L
Luz Dary • family_with_children • es
8
2026-11-03 • via Nuitee
P
Pierre • couple • fr
7
Pas cher et pas top
Pros:

Localisé dans le centre donc pratique pour se balader, mais il faut se garer au parking du muelle, qui est à 10min à pieds.
L'hôtel est vieillissant, pas d'AC et juste un petit ventilateur en plastique à poser sur une table pour ne pas avoir trop chaud, la fenêtre ouverte.
C'était bof, nous sommes partis un jour avant la fin sans que personne ne nous demande pourquoi, j'ai trouvé ça pas terrible comme service.

Cons:

Le lit double qui sont deux lits simples sur roulettes.
Le petit déjeuner n'est pas bon et la sympathie du personnel très variable.
Le ventilateur cheap pour ne pas avoir chaud dans la chambre,
Les rideaux, obscurant abimés.
L'odeur de friture qui embaume la salle de petit dej sans fenêtres.
Les savons de douche fluo en dosette individuelle, le pommeau de douche cheap.
C'était bof

2026-11-02 • via Nuitee
H
Hernandez Torres • couple • es
4
Pros:

La atención del personal

Cons:

Estaba en una habitación que daba a la calle y había mucho ruido. De verdad fie una mala experiencia en ese sentido

2026-11-01 • via Nuitee