Hotel Marquesa

Hotels
7.8 (2334 reviews)
Quintana, 11 , Puerto de la Cruz , es
+34 922 38 31 51

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful architecture
Cons:
Cleanliness issues
Inadequate breakfast
Room temperature concerns

Categories

Cleanliness
6.91
Several reviews mention cleanliness issues, particularly regarding unclean bathrooms and linens.
Service
8.38
Overall, staff were described as helpful and friendly, but there were also remarks about inefficiency.
Location
9.42
Many reviews highlight the excellent location of the hotel, being close to the ocean and local attractions.
Room Quality
7.37
Some reviews expressed the need for improvements in room amenities, such as heating and fridge availability.
Amenities
7.9
Amenities were mostly adequate, although some guests noted the lack of certain comforts.
Value for Money
7.86
Generally regarded as acceptable in relation to the price, but some criticized the breakfast quality.
Food and Beverage
6.41
Breakfast was frequently described as poor or insufficient, affecting the overall dining experience.
Overall Experience
8.18
The experience was generally positive, but with notable areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:08

Property Description

Historic Charm and Mountain Views
Hotel Marquesa, established in 1712, offers a unique blend of history and modern comfort with breathtaking views of Mount Teide.

Tranquil Oasis with Outdoor Pool
Relax in the serene atmosphere of the central patio filled with lush greenery or take a refreshing dip in the outdoor swimming pool.

Entertainment and Dining Options
Enjoy live music at the café in the evenings and savor delicious meals at the buffet restaurant. The 24-hour reception and lift access add convenience to your stay.

Experience the historic charm and modern amenities of Hotel Marquesa. Book now for an unforgettable getaway.

Important information:

Room rates on 25 and 31 December include a gala dinner. Any guests in excess of the maximum occupancy of the room, including children, will be charged separately.

When booking more than 5 rooms, different policies and additional supplements may apply.

When traveling with pets, please note that an extra charge of EUR 20 per pet applies only for 1 night stays.

When traveling with pets, please note that an extra charge of EUR 15 per pet, per night applies.

Only small cats and dogs are allowed, maximum 5 kg.

Kindly note that pets are allowed only in the Standard Double or Twin Room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFS

Location

Guest Reviews

7.8
Based on 2334 reviews
Cleanliness: 6.91
Service: 8.38
Location: 9.42
Room Quality: 7.37
Amenities: 7.9
Value for Money: 7.86
Food and Beverage: 6.41
Overall Experience: 8.18
T
Teixeira • solo_traveller • pt
8
Pros:

A localização
A simpatia dos funcionários
O estilo " antigo" e típico do hotel.

Cons:

Precisa de pequenas remodelações
Avaliação ao ar condicionado de alguns quartos

2026-08-28 • via Nuitee
R
Rosanna • couple • it
9
2026-08-28 • via Nuitee
F
Ferrarese • solo_traveller • it
8
Pros:

Staff molto gentile e accogliente, reception aperta H24, pulizia impeccabile, colazione continentale ricca, posizione centralissima.

Cons:

Il balcone affaccia su una piazza di passaggio in cui la notte si possono sentire un po' di rumori. Purtroppo non è presente l'aria condizionata e nelle serate particolarmente afose non è il massimo del comfort, in compenso però in ogni stanza c'è un ottimo ventilatore.

2026-08-27 • via Nuitee
M
Maria del Mar • solo_traveller • es
8
2026-08-27 • via Nuitee
J
Jovita • solo_traveller • es
4
Pros:

Muy buena ubicación y personal agradable

Cons:

Un desayuno pobre y poco variado
No había aire acondicionado
El colchón de la cama se undia una barbaridad

2026-08-26 • via Nuitee
M
María José • couple • es
7
Pros:

Ubicación

Cons:

Desayuno escaso, bollería algo dura de hace días. Los crepes parece plástico

2026-08-23 • via Nuitee
A
Arocas Salvador • solo_traveller • es
6
Pros:

La ubicación.

Cons:

Sin aire acondicionado, muy flojo el bufet en desayunos.

2026-08-22 • via Nuitee
L
Lopez Abellan • solo_traveller • es
3
2026-08-19 • via Nuitee
A
Antonia • couple • es
7
2026-08-18 • via Nuitee
O
Olga Alicia • solo_traveller • es
9
Pros:

Ubicación, desayuno, piscina

Cons:

Mobiliario habitación antiguo

2026-08-18 • via Nuitee
R
Rosa candelaria • couple • es
7
Agradable
Pros:

Ubicación y limpieza

Cons:

Es antiguo pero le compensa el resto

2026-08-18 • via Nuitee
S
Sánchez González • solo_traveller • es
10
Pros:

Muy limpio. El personal muy amable. El desayuno estuvo bien. Nos fue muy bien, la verdad.

Cons:

Que no hubieran cámaras en la piscina. Unos huéspedes que iban de salida, nos descuidamos 4 minutos y se robaron las gafas de sol de mi compañero.

2026-08-17 • via Nuitee
F
feliciano • solo_traveller • es
9
Pros:

Las vistas desde la piscina y las camas cómodas

2026-08-17 • via Nuitee
M
Miguel Angel • couple • es
8
Bien pero podría haber estado más excelente
Pros:

Su ubicación, las vistas desde la piscina, relación coste precio, el personal
Muy agradable y atento, las comidas en general, buenas camas y colchones, la limpieza

Cons:

La falta de mantenimiento, llaves rotas en las duchas con pérdida de agua, mucho calor y el aire acondicionado roto, no había donde colocar ropa mojada, faltan enchufes y faltó variedad de fruta en los desayunos

2026-08-17 • via Nuitee
J
JAIME DAVID • couple • es
10
2026-08-17 • via Nuitee
M
Maria Del Mar • solo_traveller • es
7
Tranquilo y cómodo
Pros:

La comida, queremos felicitar a los cocineros , la comida era caseta y no la que se suele ver en hoteles masificado.
La chica morenita de recepción fue súper amable con nosotros .

Cons:

La otra vez que estuvimos la habitación tenia nevera , creíamos que esta vez también, pero era bajo petición, nos la pusieron por la mañana pero no funcionaba , aún teniendo la tarjeta de la luz , cambiaron el mini bar...igualmente no funcionaba...no hubo problema porque la recepcionista me guardaba la medicación.
Deberían comprobar si funciona o no la neverita antes de ponerla.
El restaurante esta reservadisimo para los estudiantes de erasmus...mientras los huéspedes estan en mesas que casi no hay distancia entre ellas...

2026-08-16 • via Nuitee
M
Monica • couple • es
9
Buenas vistas
Pros:

Ambiente muy tranquilo 👍🏼

Cons:

Me gustó todo, para la época debieran colocar aunque sea una mini nevera o hielera para refrescar las bebidas

2026-08-16 • via Nuitee
R
Roque • solo_traveller • es
7
Muy bien situado
Pros:

Ubicación. Desayunos. Comodidad

Cons:

Nada malo

2026-08-16 • via Nuitee
A
Angeles • couple • es
4
2026-08-16 • via Nuitee
N
Nickolas • solo_traveller • it
9
2026-08-15 • via Nuitee