Hotel Marquesa

Hotels
7.8 (2275 reviews)
Quintana, 11 , Puerto de la Cruz , es

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful architecture
Cons:
Cleanliness issues
Inadequate breakfast
Room temperature concerns

Categories

Cleanliness
6.91
Several reviews mention cleanliness issues, particularly regarding unclean bathrooms and linens.
Service
8.38
Overall, staff were described as helpful and friendly, but there were also remarks about inefficiency.
Location
9.42
Many reviews highlight the excellent location of the hotel, being close to the ocean and local attractions.
Room Quality
7.37
Some reviews expressed the need for improvements in room amenities, such as heating and fridge availability.
Amenities
7.9
Amenities were mostly adequate, although some guests noted the lack of certain comforts.
Value for Money
7.86
Generally regarded as acceptable in relation to the price, but some criticized the breakfast quality.
Food and Beverage
6.41
Breakfast was frequently described as poor or insufficient, affecting the overall dining experience.
Overall Experience
8.18
The experience was generally positive, but with notable areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:08

Property Description

Historic Charm and Mountain Views
Hotel Marquesa, established in 1712, offers a unique blend of history and modern comfort with breathtaking views of Mount Teide.

Tranquil Oasis with Outdoor Pool
Relax in the serene atmosphere of the central patio filled with lush greenery or take a refreshing dip in the outdoor swimming pool.

Entertainment and Dining Options
Enjoy live music at the café in the evenings and savor delicious meals at the buffet restaurant. The 24-hour reception and lift access add convenience to your stay.

Experience the historic charm and modern amenities of Hotel Marquesa. Book now for an unforgettable getaway.

Important information:

Room rates on 25 and 31 December include a gala dinner. Any guests in excess of the maximum occupancy of the room, including children, will be charged separately.

When booking more than 5 rooms, different policies and additional supplements may apply.

When traveling with pets, please note that an extra charge of EUR 20 per pet applies only for 1 night stays.

When traveling with pets, please note that an extra charge of EUR 15 per pet, per night applies.

Only small cats and dogs are allowed, maximum 5 kg.

Kindly note that pets are allowed only in the Standard Double or Twin Room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 2275 reviews
Cleanliness: 6.91
Service: 8.38
Location: 9.42
Room Quality: 7.37
Amenities: 7.9
Value for Money: 7.86
Food and Beverage: 6.41
Overall Experience: 8.18
C
celia • solo_traveller • id
6
Pros:

L'emplacement. Le hall ancien.

Cons:

Le petit déjeuner. La climatisation peut efficace.

2026-07-03 • via Nuitee
A
Adriatik • solo_traveller • xk
9
2026-06-29 • via Nuitee
A
Ariel • solo_traveller • es
9
2026-06-29 • via Nuitee
F
FELIPA • solo_traveller • es
10
Cuidemos nuestro entorno.
Pros:

El conjunto:
Personal, instalaciones, ubicación.

Cons:

Que las llaves de las duchas de las piscinas al terminar dejan el agua saliendo, necesitan arreglo o cambio: el agua es un bien escaso.

2026-06-28 • via Nuitee
M
Maria • couple • es
9
2026-06-28 • via Nuitee
A
alan • solo_traveller • es
4
Bad Experience
Pros:

The Location is Great, For Beach, Restaurants etc.

Cons:

The Hotel Did NOT Have Air Con in Use Even Though it Was Obviously Fitted in The Hotel I had To Ask For Fan.As the Bedroom Temperature was 31 C... The Hairdryer Was Not Working and Despite Staff Being Told It was Not Relaced,,,,, Outside Terrace was Closed At 2230 ,Staff Turning Lights Off and Moving Terrace Furni Whist We Were Still Drinking And Relaxing.

2026-06-27 • via Nuitee
P
Peter • solo_traveller • de
3
Fairer Preis aber zu laut
Pros:

Zentrale Lage, Preis

Cons:

Lärm durch techn. Anlage, Gebläse, Lüftung und Strassenmusikanten
Muffige Rezeptionistin

2026-06-25 • via Nuitee
L
Lorenzo 60 • solo_traveller • es
8
2026-06-25 • via Nuitee
S
Shirl • solo_traveller • gb
8
Pros:

Clean, central location

Cons:

There was no fridge or kettle, tea coffee in room.8

2026-06-25 • via Nuitee
B
Biggs • solo_traveller • gb
10
2026-06-24 • via Nuitee
M
m.angeles • solo_traveller • es
7
2026-06-23 • via Nuitee
S
Suzie • solo_traveller • ca
8
2026-06-22 • via Nuitee
A
alexandra burdett • solo_traveller • es
9
Pros:

Location,friendly staff,very comfortable and good value for money

2026-06-22 • via Nuitee
C
Cacho Marqués • extended_group • es
8
2026-06-18 • via Nuitee
E
elaine • solo_traveller • es
9
2026-06-17 • via Nuitee
A
AUXI • solo_traveller • es
10
2026-06-17 • via Nuitee
O
Ornelia • solo_traveller • es
10
2026-06-14 • via Nuitee
G
Greca Rodriguez • solo_traveller • es
9
Pros:

La ubicación,la limpieza

2026-06-13 • via Nuitee
Ádám • solo_traveller • hu
8
2026-06-12 • via Nuitee
A
Alberto • couple • es
9
2026-06-12 • via Nuitee