Hotel Marquesa

Hotels
7.8 (2334 reviews)
Quintana, 11 , Puerto de la Cruz , ES
+34 922 38 31 51

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful architecture
Cons:
Cleanliness issues
Inadequate breakfast
Room temperature concerns

Categories

Cleanliness
6.91
Several reviews mention cleanliness issues, particularly regarding unclean bathrooms and linens.
Service
8.38
Overall, staff were described as helpful and friendly, but there were also remarks about inefficiency.
Location
9.42
Many reviews highlight the excellent location of the hotel, being close to the ocean and local attractions.
Room Quality
7.37
Some reviews expressed the need for improvements in room amenities, such as heating and fridge availability.
Amenities
7.9
Amenities were mostly adequate, although some guests noted the lack of certain comforts.
Value for Money
7.86
Generally regarded as acceptable in relation to the price, but some criticized the breakfast quality.
Food and Beverage
6.41
Breakfast was frequently described as poor or insufficient, affecting the overall dining experience.
Overall Experience
8.18
The experience was generally positive, but with notable areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:08

Property Description

Historic Charm and Mountain Views
Hotel Marquesa, established in 1712, offers a unique blend of history and modern comfort with breathtaking views of Mount Teide.

Tranquil Oasis with Outdoor Pool
Relax in the serene atmosphere of the central patio filled with lush greenery or take a refreshing dip in the outdoor swimming pool.

Entertainment and Dining Options
Enjoy live music at the café in the evenings and savor delicious meals at the buffet restaurant. The 24-hour reception and lift access add convenience to your stay.

Experience the historic charm and modern amenities of Hotel Marquesa. Book now for an unforgettable getaway.

Important information:

Room rates on 25 and 31 December include a gala dinner. Any guests in excess of the maximum occupancy of the room, including children, will be charged separately.

When booking more than 5 rooms, different policies and additional supplements may apply.

When traveling with pets, please note that an extra charge of EUR 20 per pet applies only for 1 night stays.

When traveling with pets, please note that an extra charge of EUR 15 per pet, per night applies.

Only small cats and dogs are allowed, maximum 5 kg.

Kindly note that pets are allowed only in the Standard Double or Twin Room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFS

Location

Guest Reviews

7.8
Based on 2334 reviews
Cleanliness: 6.91
Service: 8.38
Location: 9.42
Room Quality: 7.37
Amenities: 7.9
Value for Money: 7.86
Food and Beverage: 6.41
Overall Experience: 8.18
G
Guillermo • solo_traveller • es
10
Fin de semana relax
Pros:

La ubicación, la piscina y las vistas. El lugar histórico muy atractivo para gente que va de paso.

Cons:

El desayuno es mejorable, la verdad poco personal y algo cargados trabajando. El lugar del desayuno es algo estrecho.

2026-09-19 • via Nuitee
J
Jose Antonio • solo_traveller • es
5
Todo mejorable
Pros:

La chica de recepción, súper simpatica, no recuerdo el nombre ,con gafas,lo demás por calidad precio bastante flojo

Cons:

Para mi gusto podría mejorar todo un poco,sobre todo la limpieza

2026-09-19 • via Nuitee
L
Laura Ines • solo_traveller • es
8
Pros:

Ubicación. Buen precio. Personal amable

Cons:

Nos dieron una habitación por la que se filtraba demasiada luz en la mañana, pero lo solucionaron muy diligentemente

2026-09-18 • via Nuitee
E
Elena • solo_traveller • es
8
2026-09-18 • via Nuitee
E
ELOY • couple • es
9
2026-09-17 • via Nuitee
J
Jairo • family_with_children • es
9
2026-09-17 • via Nuitee
J
Jean Francois • couple • be
8
Pros:

Emplacement, cadre, service

2026-09-15 • via Nuitee
I
Iria • couple • es
8
2026-09-15 • via Nuitee
M
Mark • solo_traveller • ie
9
Always go to this place.Its great!
Pros:

Great location.

Cons:

All good

2026-09-15 • via Nuitee
I
Ingrid • solo_traveller • es
4
Cons:

L nevera no funcionaba el mando de la tele tampoco

2026-09-14 • via Nuitee
P
Paula Jose • solo_traveller • es
7
2026-09-14 • via Nuitee
A
Alba • solo_traveller • es
4
Pros:

La ubicación

Cons:

Instalaciones muy antiguas, ausencia de aire acondicionado en las habitaciones y zonas comunes, comida poco variada

2026-09-14 • via Nuitee
L
Lionel • solo_traveller • es
5
Pros:

La ubicación

Cons:

Sin aire acondicionado, lo cual supuso dormir con la ventana abierta a ras de suelo con lo que no me permitió sentirme seguro.

2026-09-13 • via Nuitee
N
Nathalie • couple • fr
8
Au coeur historique de Puerto de la Cruz
Pros:

Son emplacement super
Le style du bâtiment

Cons:

La salle du petit déjeuner mal agencée et très bruyante
La climatisation de la chambre ne fonctionnait pas

2026-09-13 • via Nuitee
C
Cristina • couple • es
6
Bien
Pros:

La ubicación

Cons:

Me dijeron que tenía vistas y aire acondicionado
Ni una ni otra

2026-09-13 • via Nuitee
E
Eduardo • couple • es
7
2026-09-13 • via Nuitee
R
Rodríguez Domínguez • solo_traveller • es
6
Cons:

No funciona , el aire acondicionado

2026-09-13 • via Nuitee
J
JAIME DAVID • couple • es
10
2026-09-12 • via Nuitee
A
alexandra burdett • solo_traveller • es
10
Pros:

Almost everything

Cons:

The balconies are not canarian any more,no se puede ver la plaza ni nada desde el balcón,y rompen el estilo Canario que tienen los demás hoteles

2026-09-11 • via Nuitee
M
Maria Candelaria • solo_traveller • es
7
2026-09-10 • via Nuitee