Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Garden
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Overpriced
Cleanliness issues

Categories

Cleanliness
7.11
The bathroom basin had coffee stains, and some rooms were not cleaned during the stay.
Service
9.08
Staff were friendly and very helpful, providing excellent service during the stay.
Location
9.12
Great location near major attractions and convenient access.
Room Quality
6.57
Rooms were very tired, needing refurb and some had issues like cobwebs and poor lighting.
Amenities
7.6
Amenities were lacking, with issues such as restricted parking and limited food options.
Value for Money
7.06
Considered overpriced, especially for the quality and condition of the rooms.
Food and Beverage
7.61
Food was expensive and limited in choice; however, there were positive mentions of the bar.
Overall Experience
9.08
Despite the issues, the stay had many positives, including staff and overall enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:37

Property Description

Luxurious Boutique Hotel near Lake Burley Griffin

Luxury Rooms with Artistic Touches
Indulge in luxury bathrooms with rain showers and unique room designs featuring original artworks. Enjoy the convenience of free broadband access in every room.

Historical Charm and Modern Amenities
Stay in a heritage building surrounded by landscaped gardens, close to Canberra’s main attractions. Access a fitness centre, free Wi-Fi, and designer lounge chairs for relaxation.

Italian Dining Experience and Library Bar
Savor homemade pasta and fresh produce at Bicicletta Restaurant. Unwind with a drink at Library Bar while enjoying free wireless internet access in the lounge.

Book your stay at Peppers Gallery Hotel for a perfect blend of history, luxury, and modern comforts.

Important information:

Please note that there is a 1.4% credit card surcharge when using a credit card.

Please note that access to a secure covered car park is available for an additional charge, on request.

Please use the special request box when booking or contact the property using the contact details found on the booking confirmation.

Please note that off-street, open-air car parking is available for AUD 15 per day, subject to availability.

Please note that this property requires an AUD 200 credit card pre-authorisation or cash deposit upon check in to cover any incidental charges.

When booking 5 rooms or more, different policies and additional supplements may apply.

Please note that renovation work on the restaurant is taking place until November 1, 2026, and during this period, the restaurant will be closed. Guests can use the restaurant at the nearby affiliated property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CBR

Location

Guest Reviews

7.9
Based on 930 reviews
Cleanliness: 7.11
Service: 9.08
Location: 9.12
Room Quality: 6.57
Amenities: 7.6
Value for Money: 7.06
Food and Beverage: 7.61
Overall Experience: 9.08
A
Andrew • solo_traveller • au
8
2026-09-17 • via Nuitee
S
Stuart • solo_traveller • au
8
2026-09-14 • via Nuitee
N
Narraqueen • solo_traveller • au
6
Pros:

Rooms are clean and presentable

Cons:

No women's amenities in room. Not even a shower cap! Place is a bit dated and bedside access to power for charging inconvenient. Lacking the vibe it used to have. Needs a refresh.

2026-09-08 • via Nuitee
A
aliesha • couple • au
1
2026-09-02 • via Nuitee
J
Jeremy • couple • au
10
Excellent
2026-09-01 • via Nuitee
R
Rosemary • couple • au
6
Comfortable, no frills accommodation in great location
Pros:

Great Location,lovely reception staff, quiet and accessible to all Canberra has to offer

Cons:

Renovation in progress, no food service on site.
Rooms were a good size, comfy bed and bedding , however, dated and bedhead needed reupholstering or replacement and bed side light needed repair.

2026-08-30 • via Nuitee
J
Jackie • family_with_children • au
8
2026-08-27 • via Nuitee
J
Joanne • couple • au
8
Overall was good.
Pros:

Staff were really friendly & helpful

Cons:

There was a stain on the sheet which looked like blood & the doona also had blood on it, which looked like it had been there for a while.
Construction in progress so no room service or restaurant in which did not know about till after we had booked the room & no refunds.

2026-08-20 • via Nuitee
T
Toni • solo_traveller • au
5
Pros:

Location

Cons:

Very dated property and not overly clean.

2026-08-17 • via Nuitee
M
Marea • extended_group • au
4
ordinary refer to above
Cons:

had heard it had all been renovated. The bed was too large for the room & had 2 dog beds with water bowls

2026-08-16 • via Nuitee
I
inga • family_with_children • au
8
Pros:

We usually stay overnight in Canberra on our way home from the snow, but this was our first time staying here. We didn’t realise the hotel was undergoing renovations, so it was a little surprising to find there was no reception and that check-in was around the back.

We arrived looking rather dishevelled after a day of skiing, carrying an assortment of random bags, but the staff couldn’t have been lovelier. They were so helpful, kind and understanding when we explained that we hadn’t realised renovations were underway. Their warmth really made our stay so enjoyable.

The renovations were clearly reflected in the price, and our room was lovely, clean and comfortable. The hotel was also conveniently located near our favourite café around the corner. Don’t let the renovations put you off. We had a lovely stay and would happily return.

2026-08-16 • via Nuitee
R
Roger • solo_traveller • au
8
Very satisfactory
Pros:

Dining room not available. Alternative location was a good substitute

2026-08-14 • via Nuitee
L
Lucy • solo_traveller • au
7
good
Pros:

Budget and location

Cons:

The construction meant that there was no cover from the rain when coming and going.
A ceiling light was fused in my room so it was dark in the wardrobe - I reported this when I left so should be sorted for next person

2026-08-13 • via Nuitee
S
Sean • solo_traveller • au
9
2026-08-12 • via Nuitee
C
Catherine • solo_traveller • au
7
Cons:

It is being renovated and very hard to find with the construction and poor signage for the changes

2026-08-10 • via Nuitee
D
Duncan • couple • au
10
2026-08-08 • via Nuitee
K
Karen • family_with_children • au
9
Comfortable with all the expected facilities and luxuries
Pros:

Room was fantastic, had really good heating which was perfect for middle of winter. The king size bed was so comfortable which was really important. Location was about 1km to the heart of Canberra so walkable and the staff were beyond helpful and kindly accommodated our request for a crib for our toddler.

Cons:

The hotel is currently being refurbished so it was a bit confusing to get to the lobby initially though there are signs and the view from the room was pretty ordinary.

2026-08-04 • via Nuitee
P
Peter Gemell • couple • au
3
We have stopped here for almost a decade, will not stay again, will go across the road to Ovolo
Cons:

Under renovationp- no advice of this when booking.
Reception like a country motel, no room service, empty bar fridge, blood on doona, no restaurant, poor drop off area and no temp car space, poor and poorly signed temporary access , ceiling opening in hall, main street access closed,

2026-08-03 • via Nuitee
E
Emma • family_with_children • au
10
2026-07-19 • via Nuitee
R
Rory • family_with_children • au
7
Above average, will be much better when renovations are complete.
Pros:

Building and layout, location.

Cons:

Not being told about the renovation, parking, breakfast was at another hotel a few blocks away.

2026-07-16 • via Nuitee