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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Heating
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Garden
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Parking garage
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Toilet with grab rails
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Lower bathroom sink
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Boutique Hotel near Lake Burley Griffin
Luxury Rooms with Artistic Touches
Indulge in luxury bathrooms with rain showers and unique room designs featuring original artworks. Enjoy the convenience of free broadband access in every room.
Historical Charm and Modern Amenities
Stay in a heritage building surrounded by landscaped gardens, close to Canberra’s main attractions. Access a fitness centre, free Wi-Fi, and designer lounge chairs for relaxation.
Italian Dining Experience and Library Bar
Savor homemade pasta and fresh produce at Bicicletta Restaurant. Unwind with a drink at Library Bar while enjoying free wireless internet access in the lounge.
Book your stay at Peppers Gallery Hotel for a perfect blend of history, luxury, and modern comforts.
Please note that there is a 1.4% credit card surcharge when using a credit card.
Please note that access to a secure covered car park is available for an additional charge, on request.
Please use the special request box when booking or contact the property using the contact details found on the booking confirmation.
Please note that off-street, open-air car parking is available for AUD 15 per day, subject to availability.
Please note that this property requires an AUD 200 credit card pre-authorisation or cash deposit upon check in to cover any incidental charges.
When booking 5 rooms or more, different policies and additional supplements may apply.
Please note that renovation work on the restaurant is taking place until November 1, 2026, and during this period, the restaurant will be closed. Guests can use the restaurant at the nearby affiliated property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Staff were really friendly & helpful
There was a stain on the sheet which looked like blood & the doona also had blood on it, which looked like it had been there for a while.
Construction in progress so no room service or restaurant in which did not know about till after we had booked the room & no refunds.
Location
Very dated property and not overly clean.
We usually stay overnight in Canberra on our way home from the snow, but this was our first time staying here. We didn’t realise the hotel was undergoing renovations, so it was a little surprising to find there was no reception and that check-in was around the back.
We arrived looking rather dishevelled after a day of skiing, carrying an assortment of random bags, but the staff couldn’t have been lovelier. They were so helpful, kind and understanding when we explained that we hadn’t realised renovations were underway. Their warmth really made our stay so enjoyable.
The renovations were clearly reflected in the price, and our room was lovely, clean and comfortable. The hotel was also conveniently located near our favourite café around the corner. Don’t let the renovations put you off. We had a lovely stay and would happily return.
had heard it had all been renovated. The bed was too large for the room & had 2 dog beds with water bowls
Dining room not available. Alternative location was a good substitute
Budget and location
The construction meant that there was no cover from the rain when coming and going.
A ceiling light was fused in my room so it was dark in the wardrobe - I reported this when I left so should be sorted for next person
It is being renovated and very hard to find with the construction and poor signage for the changes
Room was fantastic, had really good heating which was perfect for middle of winter. The king size bed was so comfortable which was really important. Location was about 1km to the heart of Canberra so walkable and the staff were beyond helpful and kindly accommodated our request for a crib for our toddler.
The hotel is currently being refurbished so it was a bit confusing to get to the lobby initially though there are signs and the view from the room was pretty ordinary.
Under renovationp- no advice of this when booking.
Reception like a country motel, no room service, empty bar fridge, blood on doona, no restaurant, poor drop off area and no temp car space, poor and poorly signed temporary access , ceiling opening in hall, main street access closed,
Building and layout, location.
Not being told about the renovation, parking, breakfast was at another hotel a few blocks away.
My room at Peppers was very comfortable and well-appointed, with elegant furnishings. Although a major renovation was under way, this was well managed and had no impact on my stay.
Very little! Somewhere to hang towels so they dry during the day would be useful and save on laundry.
The hotel was under renovation. Had that been disclosed at the time of booking (which was only one week prior to arriving) I would not have stayed there. The front entrance to the hotel was under renovation so we had to enter through a side entrance, which caused a lot of confusion when getting taxis. We wanted to order room service at night (as we had a child and couldn't leave the room) but there wasn't any food on site because the kitchen was also under renovation.
Nothing
Misleading information
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