Hotel Helios nowy BASEN ! Zakopane, centrum - tylko 300m od Krupówek !

Hotels
8.3 (1398 reviews)
Słoneczna 2A , Zakopane , pl

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and warm environment
Beautiful views
Friendly staff
Cons:
Not enough cleanliness
Lack of amenities
Outdated facilities

Categories

Cleanliness
7.59
Cleanliness was noted as a concern in several reviews, indicating areas that require improvement.
Service
9.06
While there were some mentions of service issues, the general sentiment points towards a friendly staff, especially the cleaning personnel.
Location
9.6
The location received positive feedback for its proximity to key attractions and beautiful views.
Room Quality
8.05
Mixed feelings were expressed regarding the room quality, with mentions of outdated facilities and size concerns.
Amenities
7.08
Amenities received criticism, especially concerning the lack of elevator, pool conditions, and charges for bathrobes.
Value for Money
8.54
Overall value was considered fair given the location, though some felt the price did not fully justify the provided services.
Food and Beverage
7.59
Food offerings were described as limited and requiring improvement, especially concerning breakfast options.
Overall Experience
8.86
Despite some drawbacks, guests generally enjoyed their stay, largely due to location and views.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 09:27

Property Description

Mountain View Rooms
Experience breathtaking views of the Tatra mountains from your room at Helios Hotel. The bright rooms with wooden furniture offer a cozy and comfortable stay, complete with modern amenities like flat-screen cable TVs and complimentary mineral water.

Outdoor Activities
From ski storage to bike storage, table tennis, and a playroom, Helios Hotel offers a range of activities for adventure enthusiasts. Enjoy complimentary sleigh rides and rafting on Dunajec River, or simply unwind in the designated barbecue area surrounded by lush greenery.

Convenient Location
Located in the heart of Zakopane, just 600 metres from Krupówki Street, Helios Hotel offers easy access to shops, restaurants, and popular attractions. With the railway and shuttle bus stations within walking distance, exploring the area is a breeze.

Book your stay at Helios Hotel now for a memorable mountain getaway with top-notch amenities and a prime location.

Important information:

Please note that the hotel has 3 floors and there's no elevator.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KRK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 10 years old stay for 46 zł per person per night when using an available extra bed.
    People 11 years old and over stay for 66 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1398 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.6
Room Quality: 8.05
Amenities: 7.08
Value for Money: 8.54
Food and Beverage: 7.59
Overall Experience: 8.86
A
Andrzej Bola • solo_traveller • pl
9
Pros:

Lokalizacja.

Cons:

Wszystko mi się podobało.

2026-06-26 • via Nuitee
A
Alekoshred • solo_traveller • cz
10
spokojenost
Pros:

vyhled a velikost pokoje

Cons:

vse bylo v poradku

2026-06-25 • via Nuitee
K
Krzysztof • solo_traveller • pl
10
Pros:

Przemiły personel. Dobra lokalizacja. Stosunek jakości do ceny perfekcyjny. Na pewno wrócę.

Cons:

Brak.

2026-06-24 • via Nuitee
S
Szopa • solo_traveller • pl
7
Cudownie jest budzić się z widokiem na Gwiewont.
Pros:

Widok z pokoju oraz lokalizacja.

Cons:

Pokoje mógłby być odnowione.

2026-06-21 • via Nuitee
K
Karol • solo_traveller • dk
9
2026-06-20 • via Nuitee
K
Krzysztof • solo_traveller • pl
10
2026-06-19 • via Nuitee
I
Iwona • solo_traveller • pl
10
Pros:

Świetna lokalizacja, hotel usytuowany cichym i spokojnym parku a jednocześnie bardzo blisko Krupówek. Przepiękny widok przez okno na panoramę Tatr, pyszne i urozmaicone śniadania, personel bardzo miły i pomocny. Pokój wniewielki ale jest stolik kanapa i wygodne łóżko, brakuje małej lodówki ale w hotelu jest udostępniony pokój kuchenny.

Cons:

Wielkim minusem jest stan łazienki, prehistoryczne baterie (bez mieszalnika wody!) Brak choć namiastki szafki i suszarki do włosów na wyposażeniu ( jest dostępna w recepcji) - wg mnie dziś to podstawowe żeczy.

2026-06-17 • via Nuitee
M
Martina • solo_traveller • de
6
2026-06-17 • via Nuitee
A
AGNIESZKA • couple • pl
8
jestem zdowolona
Pros:

lokalizacja super, widok z okna przepiękny na całą panoramę Tatr, śniadania bardzo dobre

Cons:

brak windy

2026-06-15 • via Nuitee
M
Marek • solo_traveller • pl
1
2026-06-13 • via Nuitee
J
Jamròz • solo_traveller • pl
4
Pros:

Lokalizacja

Cons:

Brak prądu w gniazdku,bardzo mały pokój,stare chusteczki za łóżkiem

2026-06-13 • via Nuitee
P
Piotr • solo_traveller • gb
10
Idealny.
Pros:

Sauna,basen i śniadania na miejscu. Blisko do dworca PKP i do wejść do TPN. Blisko parku gdzie można sobie pochillować lub zrobić trening biegowy.
Świetne widoki z okna po przebudzeniu. Blisko do kolejki na Gubałówkę gdzie po wjeździe na górę można spędzić świetnie czas na piwku z widokami na Tatry lub pokręcić się po straganach. Czajnik jest dostępny w pokoju to duży plus. Woda na przywitanie jest w pokoju to też zaleta. Dziękuję.
Jest dostępna lodówka na piętrze.

Cons:

Herbatę i kawę do pokoju warto mieć swoją.

2026-06-08 • via Nuitee
M
Magdalena • solo_traveller • de
10
2026-06-07 • via Nuitee
L
LINHONG • extended_group • cn
5
Need renovation
Pros:

Good location

Cons:

Bathroom

2026-06-07 • via Nuitee
M
Mateusz • solo_traveller • pl
10
2026-06-07 • via Nuitee
G
Grzegorz • solo_traveller • pl
8
2026-06-05 • via Nuitee
Łukasz • extended_group • pl
7
Hotel dobry, świetna lokalizacja
Pros:

Bardzo miła obsługa, czyste pokoje. Jedynie hotel potrzebuje remontu gdyż wyposażenie jest dość stare.

Cons:

Basen mógłby być otwarty póżniej i wcześniej otwierany.

2026-06-04 • via Nuitee
H
Halina • solo_traveller • pl
9
2026-06-04 • via Nuitee
M
Michal • couple • pl
10
2026-06-01 • via Nuitee
S
Svoboda • solo_traveller • us
8
Okay hotel but not a do-over
Pros:

The whole hotel is relatively close to the train station nice Mountain View but the room was very small and there's no elevator

Cons:

There's no elevator the room although clean was kind of dated and there was not enough plugs to charge things only one in the entire room

2026-05-25 • via Nuitee