Hotel Helios nowy BASEN ! Zakopane, centrum - tylko 300m od Krupówek !

Hotels
8.3 (1439 reviews)
Słoneczna 2A , Zakopane , pl
+48 18 201 38 08

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Clean and warm environment
Beautiful views
Friendly staff
Cons:
Not enough cleanliness
Lack of amenities
Outdated facilities

Categories

Cleanliness
7.59
Cleanliness was noted as a concern in several reviews, indicating areas that require improvement.
Service
9.06
While there were some mentions of service issues, the general sentiment points towards a friendly staff, especially the cleaning personnel.
Location
9.6
The location received positive feedback for its proximity to key attractions and beautiful views.
Room Quality
8.05
Mixed feelings were expressed regarding the room quality, with mentions of outdated facilities and size concerns.
Amenities
7.08
Amenities received criticism, especially concerning the lack of elevator, pool conditions, and charges for bathrobes.
Value for Money
8.54
Overall value was considered fair given the location, though some felt the price did not fully justify the provided services.
Food and Beverage
7.59
Food offerings were described as limited and requiring improvement, especially concerning breakfast options.
Overall Experience
8.86
Despite some drawbacks, guests generally enjoyed their stay, largely due to location and views.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 09:27

Property Description

Mountain View Rooms
Experience breathtaking views of the Tatra mountains from your room at Helios Hotel. The bright rooms with wooden furniture offer a cozy and comfortable stay, complete with modern amenities like flat-screen cable TVs and complimentary mineral water.

Outdoor Activities
From ski storage to bike storage, table tennis, and a playroom, Helios Hotel offers a range of activities for adventure enthusiasts. Enjoy complimentary sleigh rides and rafting on Dunajec River, or simply unwind in the designated barbecue area surrounded by lush greenery.

Convenient Location
Located in the heart of Zakopane, just 600 metres from Krupówki Street, Helios Hotel offers easy access to shops, restaurants, and popular attractions. With the railway and shuttle bus stations within walking distance, exploring the area is a breeze.

Book your stay at Helios Hotel now for a memorable mountain getaway with top-notch amenities and a prime location.

Important information:

Please note that the hotel has 3 floors and there's no elevator.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KRK

Location

Guest Reviews

8.3
Based on 1439 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.6
Room Quality: 8.05
Amenities: 7.08
Value for Money: 8.54
Food and Beverage: 7.59
Overall Experience: 8.86
M
MARIOS • solo_traveller • cy
8
2026-08-13 • via Nuitee
A
Agnieszka • couple • pl
8
Chcesz mieć czyste miejsce do spania bardzo blisko od Krupówek to tovjrst to miejsce! Polecamy!
Pros:

Wszędzie blisko
Miły personel
Wygodne miękkie łóżko
Brak jakichkolwiek problemów z komunikacją gość/hotel

Cons:

Bardzo bardzo mała łazienka.

2026-08-11 • via Nuitee
X
Xavi • solo_traveller • es
7
Hotel en un lugar increible
Pros:

Hotel correcto en un lugar imcreible

Cons:

La habitacion un poco anticuada, le tocaria un lavado de cara

2026-08-11 • via Nuitee
A
Anna • solo_traveller • pl
10
2026-08-08 • via Nuitee
K
Kamrat • solo_traveller • pl
8
Pros:

Lokalizacja , widok z balkonu, śniadanie i jedzenie w restauracji pyszne

Cons:

Niestety brak windy, i klimatyzacji

2026-08-06 • via Nuitee
T
TETIANA • family_with_children • pl
8
2026-08-06 • via Nuitee
J
Joanna • extended_group • pl
7
Pros:

Świetna lokalizacja, przyjemny basen i sauna, wygodne łóżka. Po modernizacji wiele zmieniło się na lepsze. W trosce o ekologię hotel proponuje jasne zasady, na których wymieniane są ręczniki. Dla gości dostępna kuchnia z podstawowymi sprzętami, sala zabaw dla dzieci, choć dostępna dopiero po wypożyczeniu klucza z recepcji.

Cons:

Bardzo ciasna łazienka, osoba większych gabarytów miałaby problem nie tylko z wejściem pod prysznkc ale i z domknieciem drzwi podczas korzystania z toalety 🫣 szlafroki dostępne na recepcji, dodatkowo płatne.

2026-08-02 • via Nuitee
R
roinel • solo_traveller • fr
7
Pros:

Le prix et le lieu

Cons:

La propreté

2026-08-02 • via Nuitee
B
Bogna Szafraniec • solo_traveller • pl
10
Pros:

Lojalizacja

2026-07-25 • via Nuitee
A
agnė • family_with_children • lt
3
Pros:

vienintelis pliusas yra baseinas

Cons:

kambaryje, prie/po lova likusios šiukšlės neaišku nuo kada. Neveikia šildytuvas, tai galima pamiršti maudymosi kostiumėlių išdžiovinimą, WC nuolatos bėgantis vanduo, pelėsio kvapas kambaryje, o vonios kambaryje mixas su kanakizacija ir pelėsiu. Pusryčiai tragiški, nepildoni, su blynais gali akmenį praskelti, daržovės senos, suvytę, iš praeitos dienos virtų nesuvalgytų kiaušinių daro mišrainę kiaušinių, kavą galima laikyti karštu vandeniu su pienu, puodelių nerasta

2026-07-24 • via Nuitee
A
Adrian • couple • pl
10
2026-07-20 • via Nuitee
R
Rafał • couple • pl
9
Pros:

Lokalizacja

2026-07-19 • via Nuitee
Y
Yulya • extended_group • by
8
2026-07-19 • via Nuitee
K
Krochmal • family_with_children • pl
10
Perfekcyjnie
Pros:

Basen, śniadania, czystość

Cons:

Sufit w łazience wymaga lekkiego remontu

2026-07-19 • via Nuitee
J
Jea Kee • extended_group • pl
7
2026-07-18 • via Nuitee
S
Serhii • family_with_children • ua
8
2026-07-18 • via Nuitee
C
Ceslav • solo_traveller • lt
8
2026-07-17 • via Nuitee
L
Leszek • couple • pl
8
2026-07-14 • via Nuitee
M
Migas • solo_traveller • pl
10
2026-07-12 • via Nuitee
M
Mirosław • solo_traveller • pl
8
Pros:

Wyjątkowa lokalizacja, wspaniały widok z okna pokoju

Cons:

Brak klimatyzacji /w trakcie pobytu upał ponad 30 stopni/

2026-07-08 • via Nuitee