Hotel Helios nowy BASEN ! Zakopane, centrum - tylko 300m od Krupówek !

Hotels
8.3 (1450 reviews)
Słoneczna 2A , Zakopane , PL
+48 18 201 38 08

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Clean and warm environment
Beautiful views
Friendly staff
Cons:
Not enough cleanliness
Lack of amenities
Outdated facilities

Categories

Cleanliness
7.59
Cleanliness was noted as a concern in several reviews, indicating areas that require improvement.
Service
9.06
While there were some mentions of service issues, the general sentiment points towards a friendly staff, especially the cleaning personnel.
Location
9.6
The location received positive feedback for its proximity to key attractions and beautiful views.
Room Quality
8.05
Mixed feelings were expressed regarding the room quality, with mentions of outdated facilities and size concerns.
Amenities
7.08
Amenities received criticism, especially concerning the lack of elevator, pool conditions, and charges for bathrobes.
Value for Money
8.54
Overall value was considered fair given the location, though some felt the price did not fully justify the provided services.
Food and Beverage
7.59
Food offerings were described as limited and requiring improvement, especially concerning breakfast options.
Overall Experience
8.86
Despite some drawbacks, guests generally enjoyed their stay, largely due to location and views.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 09:27

Property Description

Mountain View Rooms
Experience breathtaking views of the Tatra mountains from your room at Helios Hotel. The bright rooms with wooden furniture offer a cozy and comfortable stay, complete with modern amenities like flat-screen cable TVs and complimentary mineral water.

Outdoor Activities
From ski storage to bike storage, table tennis, and a playroom, Helios Hotel offers a range of activities for adventure enthusiasts. Enjoy complimentary sleigh rides and rafting on Dunajec River, or simply unwind in the designated barbecue area surrounded by lush greenery.

Convenient Location
Located in the heart of Zakopane, just 600 metres from Krupówki Street, Helios Hotel offers easy access to shops, restaurants, and popular attractions. With the railway and shuttle bus stations within walking distance, exploring the area is a breeze.

Book your stay at Helios Hotel now for a memorable mountain getaway with top-notch amenities and a prime location.

Important information:

Please note that the hotel has 3 floors and there's no elevator.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KRK

Location

Guest Reviews

8.3
Based on 1450 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.6
Room Quality: 8.05
Amenities: 7.08
Value for Money: 8.54
Food and Beverage: 7.59
Overall Experience: 8.86
A
Astaroth • solo_traveller • es
6
2026-10-15 • via Nuitee
D
Dzmitry • couple • pl
10
2026-10-13 • via Nuitee
A
Aravind • solo_traveller • gb
10
2026-10-12 • via Nuitee
K
Katarína • solo_traveller • sk
8
Pros:

Vynikajúce raňajky výber jedla ako aj kvalita. Výborné situovaný hotel, pekný výhľad.

2026-10-11 • via Nuitee
L
Leszek G. • solo_traveller • pl
8
Ciekawy hotel z minionej epoki.
Pros:

Dobra lokalizacja, świetne śniadanie, uprzejma obsługa

Cons:

Hotel trochę z epoki socjalizmu, ale to ciekawe doznanie bo utrzymany jest ok.

2026-10-11 • via Nuitee
J
Jacek • solo_traveller • pl
9
Pros:

Ok

2026-09-18 • via Nuitee
M
Marzenna • solo_traveller • pl
3
Zaznaczone na bookingu że ma być hotel ze śniadaniem a nie był
Pros:

Lokalizacja

Cons:

Maleńki pokój, niedomykające się drzwi do łazienki, brak windy

2026-09-18 • via Nuitee
A
Agida • solo_traveller • az
9
2026-09-14 • via Nuitee
B
Barbara • couple • pl
7
Pros:

BRAK WINDY- DUŻY ,,-"

Cons:

LOKALIZACJA SUPER

2026-09-11 • via Nuitee
K
Karl Reys • solo_traveller • nl
8
Pros:

Vriendelijk personeel en uitstekende ligging van het hotel 😃

Cons:

Niks

2026-09-09 • via Nuitee
Z
Zofia • extended_group • pl
8
Pros:

Widok z okna, czystość, miły personel

Cons:

Kawa na śniadaniu wymaga zrewidowania, miała nietypowy smak

2026-09-08 • via Nuitee
K
Kozłowska • solo_traveller • pl
10
Pros:

Super lokalizacja, pokój czysty , obsługa przemiła i pomocna. Polrcam

2026-09-04 • via Nuitee
K
Katarzyna • family_with_children • pl
4
Wspomnienie lat 80tych- nie polecam
Pros:

Widok z okna na tym zakończę

Cons:

Obiekt przypomina jeszcze lata 80te. Sugerowaliśmy się opiniami lecz bardzo się rozczarowaliśmy . Pokój na 3 p. Bez windy . Mały pokój . Po suszarkę trzeba było schodzić do recepcji . W łazience odpadały mydelniczki ze ścian . Basen doklejony do budynku Ala basen rozporowy z ogrodu . Przed hotelem była scena na której puszczano muzykę nawet do północy więc ogromny hałas . Za kwotę którą zapłaciliśmy mielibyśmy dużo lepsze warunki w innym miejscu także napewno w życiu nie wrócimy . Jedyny plus to widok z okna oraz blisko do Krupówek

2026-08-30 • via Nuitee
K
Katsiaryna • couple • by
9
2026-08-28 • via Nuitee
K
Katie • couple • gb
8
Beautiful location
Pros:

Location and the view was so beautiful

Cons:

There was a festival outside and didn’t stop till gone 1am the first night and then working outside 3am the next night

2026-08-28 • via Nuitee
R
Renata • solo_traveller • lt
6
Pros:

Labiausiai patiko vieta pačiam centre

Cons:

Vonios kambarys nes gyvenime nematėm tokio wc išdėstymo norint i duša reikia perlipti per klozeta kuris jau remiasi beveik i duris košmaras gerai kad tik parai laiko užsisakėm.Nėra šaldytuvo kambaryje

2026-08-28 • via Nuitee
M
Marcin • solo_traveller • pl
5
Pros:

Lokalizacja, personel, czystość, parking

Cons:

Najbardziej zależało mi na saunie, niestety była nieczynna.. Nikt nas nie poinformował o tym fakcie gdy dzwoniłem wcześniej, podczas gdy uiszczałem opłatę też nikt nie wspomniał.

2026-08-26 • via Nuitee
N
Natalia • couple • pl
10
2026-08-24 • via Nuitee
E
Eglė • solo_traveller • lt
7
2026-08-20 • via Nuitee
S
Stanisław • couple • pl
7
2026-08-19 • via Nuitee