Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Excellent amenities
Good value for money
Cons:
Location far from the city center
Occasional delays in service

Categories

Cleanliness
9.59
The hotel was very clean and well maintained, as mentioned by several guests.
Service
10
Outstanding service highlighted by guests, including friendly and helpful staff.
Location
8.56
Location is noted as being far from the city center, impacting accessibility.
Room Quality
10
Rooms described as spacious, modern, and well-equipped, contributing to a comfortable stay.
Amenities
10
Excellent amenities including spa and recreational facilities, praised by guests.
Value for Money
9.6
Great value for the quality received during the stay, as per guest commentary.
Food and Beverage
9.05
Dining options generally well-received but some service issues noted during peak times.
Overall Experience
10
Overall, guests expressed high satisfaction with their experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:51

Property Description

Luxurious Accommodations and Personalized Service

The Waldorf Astoria Cairo Heliopolis offers a beacon of personalized hospitality, blending modern luxury with Egyptian heritage. Enjoy personal concierge service, spa suites, and pool cabanas, ensuring a blissful stay where every need is catered to.

Exquisite Dining and Entertainment Options

Indulge in a culinary journey at our four restaurants and bars, each offering a unique dining experience and creative mixology. From casual bites to fine dining, savor a variety of carefully curated dishes in a sophisticated setting.

Elegant Event Spaces for Unforgettable Gatherings

Host your next event in style at our elegant event spaces, including a lavish ballroom and five versatile venues equipped with state-of-the-art technology. Whether it's a corporate meeting or a grand gala, we provide the perfect setting for gatherings of up to 1600 guests.

Book your stay at The Waldorf Astoria Cairo Heliopolis and elevate your travel experience to new heights.

Important information:

In observance of the holy month of Ramadan, guests on a Bed and Breakfast plan may choose to partake on the traditional Sohour in place of the regular breakfast. Guests on a Dinner, Bed and Breakfast plan may choose to partake on the traditional Iftar and Sohour in place of the regular breakfast and dinner.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAI

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 6 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for US$15 per person per night when using an existing bed.
    Adults stay for US$100 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 1044 reviews
Cleanliness: 9.59
Service: 10
Location: 8.56
Room Quality: 10
Amenities: 10
Value for Money: 9.6
Food and Beverage: 9.05
Overall Experience: 10
H
Hossam • couple • us
1
I stayed at the Waldorf Astoria near the airport for one night after a long day of traveling, and it was a very disappoi
2026-07-04 • via Nuitee
K
KHALED • couple • sa
10
2026-07-04 • via Nuitee
A
Ahmad • solo_traveller • jo
8
Pros:

Location, cleanliness

Cons:

Check in experience

2026-07-03 • via Nuitee
A
Abdullah • couple • sa
9
2026-07-03 • via Nuitee
P
Pilar • couple • co
10
EXCELENTE
Pros:

Comodidad, lujo, servicio, ubicación cerca al aeropuerto, no dudaría volver al cualquier otro hotel de esta cadena

2026-06-29 • via Nuitee
A
Aron • solo_traveller • hu
9
Pros:

Staff attentive, very clean

Cons:

Breakfast selection is just a bit limited for a 5star, but not bad

2026-06-29 • via Nuitee
B
Badreya • couple • kw
1
I chose this hotel based on its excellent reputation and expected a world-class experience. Unfortunately, my stay was d
Pros:

The lobby and reception staff was helpful.

Cons:

The cleaning part

2026-06-28 • via Nuitee
N
noor • couple • sa
10
2026-06-27 • via Nuitee
فاضله • couple • qa
10
بصراحه مكانه حلو و معامله ممتازه
Pros:

كل شي اعجبني

Cons:

ولا شي

2026-06-27 • via Nuitee
A
Abisola • couple • gb
8
Pros:

Location was great

2026-06-27 • via Nuitee
Y
Yasser • solo_traveller • sa
8
مريحه وهادئه
Pros:

النظافه والهدوء والطاقم خصوصا موظف الاستقبال ا لطفي

Cons:

ارتفاع مبالغ فيه بالسعر

2026-06-26 • via Nuitee
D
Dr • couple • kw
2
Cons:

The room was very dirty and the previous guests had some dates. They didn’t clean the rooms and they promised us with an upgrade for a suit and when we called them they told us there is nothing till now. We have pictures.

2026-06-25 • via Nuitee
A
Ali • solo_traveller • ng
10
2026-06-22 • via Nuitee
A
Ali • solo_traveller • ng
10
A great stay again
Pros:

Wonderful place, its a place that every single staff gives you attention to what they do. Its a place to be if you wanna feel better than even being at Home.

Cons:

You can never find something negative about this place, perfection in everything they do.

2026-06-22 • via Nuitee
M
Moataz • solo_traveller • eg
9
Pros:

General Atmosphere

Cons:

Price high

2026-06-22 • via Nuitee
E
Elmasry • extended_group • qa
6
Pleasant but give more attention to room cleaning
Pros:

Staff are very friendly and helpful specially Mr.Lotfy and the rest of the staff

Cons:

The size of the room and room cleanley though all the rest of the hotel is extremely clean. More furniture in the room

2026-06-22 • via Nuitee
B
bulent • couple • gb
10
2026-06-20 • via Nuitee
A
Abdualrhman • couple • sa
10
فندق جميل و هادئ و الموظفين رااقيين جدااا في التعامل
Pros:

النظافه واسلوب الموظفين

Cons:

لا شي

2026-06-19 • via Nuitee
Y
Yakubu • couple • ng
9
2026-06-17 • via Nuitee
H
Hanan • couple • sa
9
2026-06-16 • via Nuitee