Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Excellent amenities
Good value for money
Cons:
Location far from the city center
Occasional delays in service

Categories

Cleanliness
9.59
The hotel was very clean and well maintained, as mentioned by several guests.
Service
10
Outstanding service highlighted by guests, including friendly and helpful staff.
Location
8.56
Location is noted as being far from the city center, impacting accessibility.
Room Quality
10
Rooms described as spacious, modern, and well-equipped, contributing to a comfortable stay.
Amenities
10
Excellent amenities including spa and recreational facilities, praised by guests.
Value for Money
9.6
Great value for the quality received during the stay, as per guest commentary.
Food and Beverage
9.05
Dining options generally well-received but some service issues noted during peak times.
Overall Experience
10
Overall, guests expressed high satisfaction with their experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:51

Property Description

Luxurious Accommodations and Personalized Service

The Waldorf Astoria Cairo Heliopolis offers a beacon of personalized hospitality, blending modern luxury with Egyptian heritage. Enjoy personal concierge service, spa suites, and pool cabanas, ensuring a blissful stay where every need is catered to.

Exquisite Dining and Entertainment Options

Indulge in a culinary journey at our four restaurants and bars, each offering a unique dining experience and creative mixology. From casual bites to fine dining, savor a variety of carefully curated dishes in a sophisticated setting.

Elegant Event Spaces for Unforgettable Gatherings

Host your next event in style at our elegant event spaces, including a lavish ballroom and five versatile venues equipped with state-of-the-art technology. Whether it's a corporate meeting or a grand gala, we provide the perfect setting for gatherings of up to 1600 guests.

Book your stay at The Waldorf Astoria Cairo Heliopolis and elevate your travel experience to new heights.

Important information:

In observance of the holy month of Ramadan, guests on a Bed and Breakfast plan may choose to partake on the traditional Sohour in place of the regular breakfast. Guests on a Dinner, Bed and Breakfast plan may choose to partake on the traditional Iftar and Sohour in place of the regular breakfast and dinner.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAI

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 6 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for US$15 per person per night when using an existing bed.
    Adults stay for US$100 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

9.6
Based on 1087 reviews
Cleanliness: 9.59
Service: 10
Location: 8.56
Room Quality: 10
Amenities: 10
Value for Money: 9.6
Food and Beverage: 9.05
Overall Experience: 10
M
Mahmoud • solo_traveller • eg
10
2026-08-08 • via Nuitee
M
MARIAM • couple • qa
3
Pros:

للمره الثانيه اقيم في نفس المكان وقلت يمكن يتعدل الوضع بس للاسف كان اسوء من ما سبق

Cons:

ريحه الغرفه والسرير ماكان مريح ابدا قديم وكنت طالبه الغرفه تكون بالقرب من الاصانصير لاني مسويه جراحه فالركبه من فتره قريبه وللاسف حطوني اخر الفندق مع اني شرحت لهم الوضع بس ماكان ضمن اهتمامهم

2026-08-07 • via Nuitee
Z
Zohour • couple • sa
10
2026-08-07 • via Nuitee
I
Iris • couple • de
9
Modernes schönes Hotel! Sehr zu empfehlen!
Pros:

Es ist ein sehr schönes Hotel mit Europäischem Standard. Modern. Schönes Interior. Sehr gutes Essen. Sehr leise Klimaanlage. Großzügigers Badezimmer. Sehr sauber. Zuvorkommendes Personal. Ich war zum zweiten Mal hier und werde bei meinem nächsten Besuch in Cairo auch gerne wiederkommen. Es ist nah zum Flughafen. Die sonstige Lage kann ich leider nicht beurteilen, weil ich nur für Businesstermine in Cairo war.

Cons:

Das Telefon auf dem Zimmer funktionierte nicht. Es sollte sofort behoben werden. Leider ist dies nicht passiert. Aber das darüber kann man hinwegsehen. Alles andere ist wirklich top. 👍

2026-08-06 • via Nuitee
H
Hagos • couple • eg
10
Pros:

Everything was amazing

Cons:

N/a

2026-08-06 • via Nuitee
R
Razen • solo_traveller • sa
7
2026-08-05 • via Nuitee
M
MAHMOOD • family_with_children • gb
10
2026-08-04 • via Nuitee
F
Faisal • couple • sa
9
2026-08-04 • via Nuitee
M
MARIAM • couple • qa
9
بصراحه اجمل مافي المكان الريحه والهدوء
Pros:

هدوء المكان والرائحه الطيبه فالمكان والموظفين بشوشين دائما

Cons:

النظافه صفر من الف التنظيف جدا سيء والخدمه شوي بطيئه

2026-08-04 • via Nuitee
N
Najmeddin • couple • eg
9
2026-08-03 • via Nuitee
A
Abdulaziz • couple • qa
10
2026-08-03 • via Nuitee
H
Heba • couple • ca
10
Pros:

Everything was great

2026-08-02 • via Nuitee
S
Sheryl • couple • bh
10
2026-08-02 • via Nuitee
M
Mubarak • solo_traveller • ae
10
My fav hotel in Cairo
Pros:

Everything is great about this place

Cons:

Location is close to the airport so it kind of Far from all attractions

2026-07-25 • via Nuitee
A
Amira • solo_traveller • kw
8
2026-07-25 • via Nuitee
S
Sally • extended_group • iq
10
ممتازه
2026-07-24 • via Nuitee
S
Sally • couple • iq
10
2026-07-24 • via Nuitee
F
Firas AbuSulb • solo_traveller • iq
10
Pros:

Room is great, 5 star breakfast, location is near from the airport, but far from the city.

2026-07-24 • via Nuitee
P
Petilisa • couple • us
10
Luxury
Pros:

Very nice clean and emaculant

Cons:

It’s was nothing there to not like.

2026-07-23 • via Nuitee
A
ABU KHAMIS • solo_traveller • ke
10
Pros:

All staff like sharif, dina and rest of the team facility nice

Cons:

All was well

2026-07-22 • via Nuitee