Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Excellent amenities
Good value for money
Cons:
Location far from the city center
Occasional delays in service

Categories

Cleanliness
9.59
The hotel was very clean and well maintained, as mentioned by several guests.
Service
10
Outstanding service highlighted by guests, including friendly and helpful staff.
Location
8.56
Location is noted as being far from the city center, impacting accessibility.
Room Quality
10
Rooms described as spacious, modern, and well-equipped, contributing to a comfortable stay.
Amenities
10
Excellent amenities including spa and recreational facilities, praised by guests.
Value for Money
9.6
Great value for the quality received during the stay, as per guest commentary.
Food and Beverage
9.05
Dining options generally well-received but some service issues noted during peak times.
Overall Experience
10
Overall, guests expressed high satisfaction with their experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:51

Property Description

Luxurious Accommodations and Personalized Service

The Waldorf Astoria Cairo Heliopolis offers a beacon of personalized hospitality, blending modern luxury with Egyptian heritage. Enjoy personal concierge service, spa suites, and pool cabanas, ensuring a blissful stay where every need is catered to.

Exquisite Dining and Entertainment Options

Indulge in a culinary journey at our four restaurants and bars, each offering a unique dining experience and creative mixology. From casual bites to fine dining, savor a variety of carefully curated dishes in a sophisticated setting.

Elegant Event Spaces for Unforgettable Gatherings

Host your next event in style at our elegant event spaces, including a lavish ballroom and five versatile venues equipped with state-of-the-art technology. Whether it's a corporate meeting or a grand gala, we provide the perfect setting for gatherings of up to 1600 guests.

Book your stay at The Waldorf Astoria Cairo Heliopolis and elevate your travel experience to new heights.

Important information:

In observance of the holy month of Ramadan, guests on a Bed and Breakfast plan may choose to partake on the traditional Sohour in place of the regular breakfast. Guests on a Dinner, Bed and Breakfast plan may choose to partake on the traditional Iftar and Sohour in place of the regular breakfast and dinner.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAI

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 6 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for US$15 per person per night when using an existing bed.
    Adults stay for US$100 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 1044 reviews
Cleanliness: 9.59
Service: 10
Location: 8.56
Room Quality: 10
Amenities: 10
Value for Money: 9.6
Food and Beverage: 9.05
Overall Experience: 10
M
Mubarak solo_traveller ae
10
My fav hotel in Cairo
Pros:

Everything is great about this place

Cons:

Location is close to the airport so it kind of Far from all attractions

2026-07-25 via Nuitee
A
Amira solo_traveller kw
8
2026-07-25 via Nuitee
S
Sally extended_group iq
10
ممتازه
2026-07-24 via Nuitee
S
Sally couple iq
10
2026-07-24 via Nuitee
F
Firas AbuSulb solo_traveller iq
10
Pros:

Room is great, 5 star breakfast, location is near from the airport, but far from the city.

2026-07-24 via Nuitee
P
Petilisa couple us
10
Luxury
Pros:

Very nice clean and emaculant

Cons:

It’s was nothing there to not like.

2026-07-23 via Nuitee
H
Hussam solo_traveller sa
10
2026-07-22 via Nuitee
H
Hanin family_with_children sa
9
Pros:

Room service and house keeping were amazing
Big thanks to all reception team

Cons:

swimming pool and gym thought it would be bigger and nicer

2026-07-22 via Nuitee
A
ABU KHAMIS solo_traveller ke
10
Pros:

All staff like sharif, dina and rest of the team facility nice

Cons:

All was well

2026-07-22 via Nuitee
S
Salah Buzeik solo_traveller ly
10
Pros:

كل شي راااااائع

Cons:

خدمات الغرف .. يأخر كثيرا .. اما الباقي لاشي عليه ملاحظة

2026-07-21 via Nuitee
S
Salah Buzeik solo_traveller ly
10
Pros:

راااائع فندقي المفضل

Cons:

خدمات الغرف

2026-07-21 via Nuitee
D
Delphine extended_group fr
10
2026-07-21 via Nuitee
S
Salah Buzeik solo_traveller ly
10
Pros:

راااائع فندقي المفضل

Cons:

خدمات الغرف

2026-07-21 via Nuitee
محمد family_with_children sa
10
Pros:

حضرت لقضاء ليلة وتم التمديد 3 ليالي

2026-07-20 via Nuitee
Z
Zahra family_with_children fr
8
2026-07-19 via Nuitee
A
Ammar solo_traveller iq
10
2026-07-18 via Nuitee
M
Michael solo_traveller ng
9
Pros:

Facilities were great, food was quite good, staff were helpful, very cordial and professional.
The hotel is quite close to the airport as well.
Overall, my stay was very pleasant and I would say it's quite good value for money.

2026-07-18 via Nuitee
K
Kariem extended_group at
10
Bestes Hotel in Kairo
Pros:

Tolles Hotel, schöner Pool und großartiges Frühstück. Super Service. Speziell Mohamed Madgy (Concierge Supervisor), Abia (Frühstück) und George (Pool) haben unseren Aufenthalt besonders gemacht.

2026-07-18 via Nuitee
N
Nasser solo_traveller qa
8
The best hotel in Cairo and its far from the hustle
Pros:

I like the place

Cons:

The location is good

2026-07-17 via Nuitee
A
Amira couple kw
9
2026-07-17 via Nuitee