Quality Inn & Suites Gatlinburg North

Hotels
•
Quality Inn
7.6 (2555 reviews)
401 Hemlock Street , Gatlinburg , us
+1 865-436-6166

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Spacious rooms
Good location
Friendly staff
Cons:
Outdated decor
Uncomfortable beds
Elevator issues

Categories

Cleanliness
7.1
The room was clean, but some guests noted the need for updates.
Service
8.1
Generally friendly staff, but some guests experienced issues with check-in.
Location
9.1
Highly praised for its convenience and proximity to attractions.
Room Quality
6.6
Rooms were spacious but described as outdated and furniture in need of repair.
Amenities
7.6
Amenities like breakfast and the pet-friendly policy were appreciated.
Value for Money
7.1
Decent value for the price, but issues with room quality affected perception.
Food and Beverage
7.6
Breakfast options were generally good, though some found them lacking.
Overall Experience
7.6
Mixed experiences overall but highlighted good location and some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:32

Property Description

Mountain Views, Hot Breakfast, and Proximity to Attractions

This Gatlinburg hotel, just 3 km from the Great Smoky Mountain National Park, offers a delightful stay with rooms boasting mountain views and convenient amenities like a daily hot breakfast. Guests can enjoy a refreshing dip in the seasonal outdoor pool or relax by the kiddie pool. The hotel's business centre caters to corporate travelers, while free WiFi ensures connectivity for all guests. Additionally, the hotel's prime location places it within minutes of popular attractions like Ripley’s Aquarium, Dollywood Amusement Park, and Splash Country, making it an ideal choice for leisure travelers. Book your stay at Quality Inn & Suites Gatlinburg for a memorable experience amidst the beauty of Gatlinburg.

Important information:

Pets are only permitted in pet-friendly rooms. Contact property for details.

Fireplaces are available in select rooms from mid-September through April.

Please note 1 parking space is assigned per room. Additional parking spaces must be approved by the property in advance. Contact the property for details.

The seasonal outdoor pool is available from Memorial day to Labor Day.

Fines apply for smoking inside any rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Guest Reviews

7.6
Based on 2555 reviews
Cleanliness: 7.1
Service: 8.1
Location: 9.1
Room Quality: 6.6
Amenities: 7.6
Value for Money: 7.1
Food and Beverage: 7.6
Overall Experience: 7.6
T
Terri • couple • us
5
Nice just needs a face lift.
Pros:

Nice view,breakfast bar nice,nice area to walk your dog.

Cons:

Needs a facelift. Bathroom door look like someone tried to break it down. Even the door to the room looked like someone tried to break in

2026-09-04 • via Nuitee
T
Tonya • couple • us
6
Although the property was a bit outdated, it was very clean. I would definitely stay there again. However, the gentleman
Pros:

Property was very clean

Cons:

A bit out dated

2026-09-04 • via Nuitee
S
Sara • couple • us
6
2026-09-03 • via Nuitee
K
KIMBERLY • couple • us
6
Pros:

The rooms were updated a little the bathroom was not updated or looked dirty because the tub and toilets where od

Cons:

Hallways and bathrooms need updated. Floor was very sticky whatever you are using to ble

2026-09-03 • via Nuitee
T
Tracy • couple • us
10
2026-09-01 • via Nuitee
J
John • couple • us
8
I stay there agine
Pros:

Bed and pillows was amazing

Cons:

The staff could be more friendly

2026-08-31 • via Nuitee
J
JEFFERY • solo_traveller • us
9
Jeff's vaca
Pros:

Enjoyed the breakfast.
Pool looked good 👍

Cons:

Came in and cleaned room, but left door open

2026-08-31 • via Nuitee
X
Xiomara • family_with_children • us
10
Excellent,clean,and nice place to stay
Pros:

Everything

Cons:

N/A

2026-08-31 • via Nuitee
W
Wilson • extended_group • us
8
Pros:

Good location

Cons:

Clean good service

2026-08-30 • via Nuitee
M
Matthew • couple • us
5
Decent for value, could be improved
Pros:

Location, price

Cons:

Bed not comfortable, shower pressure extremely low

2026-08-30 • via Nuitee
D
David • solo_traveller • us
3
You get what you pay
Pros:

Location is excellent. Price is low.

Cons:

Room furniture was full of stains, towels had some stains as well. We felt itchy in the bed and we had some bug bites one morning.

2026-08-29 • via Nuitee
L
Lydia M Caver • family_with_children • us
10
it was ok we enjoy the room the bed was not that grate.
Pros:

there was a older white man at the fort desk he was rude to all of us at check in not friendly at all my family and the next 3 family behind us all didnt like the way he spoke to the guess. the room was ok . the pool never could get in to many people they stay was fun we did enjoy our stay some what,

Cons:

talk to that old man or take him from the front desk will i stay again i think we will stay some were eles next time, i realy didnt likr him .

2026-08-27 • via Nuitee
M
Martijn • couple • us
9
Great
2026-08-27 • via Nuitee
V
Van • solo_traveller • us
10
Pros:

See really like the visits from the bears .

Cons:

I wish the had they had a better breakfast .

2026-08-26 • via Nuitee
S
Streske • couple • us
5
The hotel is priced good but you get what you pay for. The hotel is run down. Needs Updates
Pros:

The price was good

Cons:

The hotel was run down and needs updating. We left a day early and the desk clerk said to call manager Deep for a refund. we called several times and he does not return our calls. left message with staff.

2026-08-25 • via Nuitee
M
Monika • extended_group • us
9
2026-08-25 • via Nuitee
S
Shawn Burnette • solo_traveller • us
9
Pros:

The view was great ,the wildlife was very cool

Cons:

Didn't like the bear vandalizing my jeep ,but it was still a good trip

2026-08-25 • via Nuitee
G
Grace • couple • us
8
Will be back
Pros:

Close to activities in town

2026-08-24 • via Nuitee
N
Napier • couple • us
7
Nice
2026-08-24 • via Nuitee
J
Janie • family_with_children • us
10
Always stay at this location and definitely will again. Thanks for such an awesome experience.
Pros:

4th floor. Easy access to everything. Good breakfast. Quiet. Very clean. Every time I stay here it is always a pleasant experience.

Cons:

Maybe add bacon to the menu. Not a complaint. Everything was positive.

2026-08-24 • via Nuitee