Four Points by Sheraton Anchorage Downtown

Hotels
Four Points by Sheraton
7.6 (539 reviews)
325 West 8th Avenue , Anchorage , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast value
Cons:
Shabby conditions
Maintenance issues
Poor cleanliness

Categories

Cleanliness
5.74
Multiple reviews mentioned the hotel was shabby, stinky, and needed cleaning.
Service
8.71
Helpful and courteous staff mentioned; some negative experiences, but overall positive.
Location
8.75
Several reviews praised the excellent location, easy walking distance from city center.
Room Quality
7.2
Rooms described as spacious but some were dated; issues like a leaking toilet and lumpy pillows were noted.
Amenities
8.23
Decent amenities mentioned, but issues with breakfast service and missing supplies were reported.
Value for Money
7.19
Mixed feedback; perceived as poor value due to high prices relative to quality experienced.
Food and Beverage
7.74
Breakfast had mixed reviews, good bacon but limited selection; included value appreciated.
Overall Experience
7.21
Overall sentiment was mixed; positive location and staff but substantial complaints about cleanliness and maintenance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 13:21

Property Description

Luxurious Two-Room Suites
Indulge in our furnished two-room suites, each equipped with a coffee maker for your convenience.

Business-Friendly Amenities
Stay productive with voice mail, data ports, and access to copy and fax services. Valet cleaning service is available, along with limited free parking.

Prime Downtown Location
Located in the heart of downtown Anchorage, our hotel is a stone's throw away from popular attractions like the Dena'ina Civic and Convention Centre, Anchorage Museum, and The Imaginarium.

Experience comfort and convenience at its finest at Four Points by Sheraton Anchorage Downtown. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ANC

Location

Guest Reviews

7.6
Based on 539 reviews
Cleanliness: 5.74
Service: 8.71
Location: 8.75
Room Quality: 7.2
Amenities: 8.23
Value for Money: 7.19
Food and Beverage: 7.74
Overall Experience: 7.21
E
Ellison extended_group us
8
Pros:

Location was great

2026-08-29 via Nuitee
D
Dinah extended_group us
8
Front desk was very helpful and nice. When we left early next morning another couple took our cab so had to wait for ano
Pros:

Taxi driver got confused because I said Sheraton instead I’d Four Points. Ran up taxi bill a bit.

Cons:

It was fine for overnight stop.

2026-08-28 via Nuitee
J
janet couple us
7
The room smell musty when you enter. The front desk staff could use some personality. They were borderline rude.
Pros:

Location

Cons:

The staff

2026-08-26 via Nuitee
L
Liesbeth extended_group us
8
2026-08-19 via Nuitee
S
STEFANOS couple gr
7
Cons:

High prices for what was offered

2026-08-19 via Nuitee
J
Juergen couple de
8
Würde wieder kommen
Pros:

Tolle Lage. Parkplatz kostenlos. Nettes Personal. Frühstück okay. Leider hoher Preis insgesamt

Cons:

Abends wa es in der Umgebung etwas laut. Zimmerpreis etwas hoch

2026-08-16 via Nuitee
B
Britto couple us
2
Over priced by a mile and disrespected by food beverage staff.
Pros:

There were no redeeming qualities associated with my stay.

Cons:

Cleanliness. Sound proofing. Food quality. Friendliness.

2026-08-14 via Nuitee
O
Odyssey586488 Couples
6
Average
Pros:

Completely average. Room is good size just seems tired and aged for a Marriott hotel.

2026-08-11 via Tripadvisor
V
vickimO3397LV Couples
6
A disappointing Sheraton
Pros:

This hotel needs a major facelift. Still shocked this was part of Bonvoy network. $440 a night and probably the top of the worst hotels as far as condition of the facility. On a positive note, the staff is A+ and very accommodating. Hoping Sheraton can do better than this facility. I might also add, the shower floors are very slippery and the grab bars are wobbly.

2026-08-09 via Tripadvisor
S
sara3032016 Friends getaway Ridgewood, New Jersey
4
Anchorage July 2026
Pros:

Rooms are nice enough clean and comfortable. Breakfast service was an issue. Gentleman server was rude and told me I could not order a fried egg because all they had was liquid eggs and I could get that scrambled only. He said"Do you want that or not?" The day before I had fresh fried eggs from a very friendly woman server.

2026-07-21 via Tripadvisor
M
Michael solo_traveller il
8
2026-07-17 via Nuitee
A
adriankellyk Couples
4
A total rip off!!
Pros:

We paid well over $500 a night. You would expect top notch service and amenities. Forget it. This hotel is nowhere near that standard - try at cheap motel level. Our first offered room was refused due to the heavy smell of cigarette smoke upon opening the door. They only clean the rooms every second day!!! Can you imagine that for this price? Lack of attention to overall cleanliness is evident. Do yourself a favor and go elsewhere!!

2026-07-16 via Tripadvisor
T
Terrie solo_traveller us
6
2026-07-08 via Nuitee
R
Robert solo_traveller us
3
Never again
Cons:

Bed bugs with 10 bites on my back and a sleepless night

2026-06-26 via Nuitee
S
Stephen couple au
7
2026-06-26 via Nuitee
B
Barbara couple us
9
Friendly hotel in central location.
Pros:

This is a walkable location to historic Anchorage and Delaney Park. The staff was above and beyond, especially the breakfast staff. We met David the first morning we were there, then Sherrian served us the other 3 days. Both were friendly and attentive without being overbearing. The front desk staff was always friendly and greeted us each time we passed.

Cons:

I wish hotels could return to daily room cleaning. We were there for four nights and had our room serviced just once.

2026-06-23 via Nuitee
N
Nicole couple ca
5
Pros:

Location is great!

Cons:

There’s was a light that was not working and also the air conditioning wasn’t working

2026-06-22 via Nuitee
M
Mario couple us
10
Pros:

Centralized from downtown

2026-06-21 via Nuitee
D
Denyer solo_traveller gb
6
Could do better
Pros:

Location.
Staff in general were helpful, but some llacked knowledge of the local area. Humpys is not a quality restaurant... its a bar serving quick food!

Cons:

Room was not really acccesible. Had to step into the shower. For safety, accessible showers should have fitted seat to the wall, or a chair with a back to it. Shower stools are not safe. No back to them and no arms

Shower floor was slippery, had to put a towel down on the floor for grip. As a result, had to shower sitting down and unable to wash properly.

Not enough room to get the wheelchair to the side of the bed.

Lighting was poor in the room. Needs to be improved.

More attention needed when vacuuming the carpet.

2026-06-20 via Nuitee
S
Suzanne couple au
6
The location was great. Close to “Downtown”. Felt the hotel was a bit dated.
Pros:

Location and staff

Cons:

Room was very dark

2026-06-14 via Nuitee