Four Points by Sheraton Anchorage Downtown

Hotels
•
Four Points by Sheraton
7.6 (511 reviews)
325 West 8th Avenue , Anchorage , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast value
Cons:
Shabby conditions
Maintenance issues
Poor cleanliness

Categories

Cleanliness
5.74
Multiple reviews mentioned the hotel was shabby, stinky, and needed cleaning.
Service
8.71
Helpful and courteous staff mentioned; some negative experiences, but overall positive.
Location
8.75
Several reviews praised the excellent location, easy walking distance from city center.
Room Quality
7.2
Rooms described as spacious but some were dated; issues like a leaking toilet and lumpy pillows were noted.
Amenities
8.23
Decent amenities mentioned, but issues with breakfast service and missing supplies were reported.
Value for Money
7.19
Mixed feedback; perceived as poor value due to high prices relative to quality experienced.
Food and Beverage
7.74
Breakfast had mixed reviews, good bacon but limited selection; included value appreciated.
Overall Experience
7.21
Overall sentiment was mixed; positive location and staff but substantial complaints about cleanliness and maintenance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 13:21

Property Description

Luxurious Two-Room Suites
Indulge in our furnished two-room suites, each equipped with a coffee maker for your convenience.

Business-Friendly Amenities
Stay productive with voice mail, data ports, and access to copy and fax services. Valet cleaning service is available, along with limited free parking.

Prime Downtown Location
Located in the heart of downtown Anchorage, our hotel is a stone's throw away from popular attractions like the Dena'ina Civic and Convention Centre, Anchorage Museum, and The Imaginarium.

Experience comfort and convenience at its finest at Four Points by Sheraton Anchorage Downtown. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ANC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.6
Based on 511 reviews
Cleanliness: 5.74
Service: 8.71
Location: 8.75
Room Quality: 7.2
Amenities: 8.23
Value for Money: 7.19
Food and Beverage: 7.74
Overall Experience: 7.21
F
fenita • couple • sg
9
nice hotel in downtown anchorage
Pros:

room is big and clean, bed is comfortable
Location is in downtown, close to eateries and shops. They provide coffee and tea in the lobby

Cons:

carpet is a bit old

2026-06-13 • via Nuitee
S
Stacy • family_with_children • us
9
A clean, comfortable place to stay with friendly and professional staff.
Pros:

The staff was very friendly and professional. The room was spacious, well thought out and clean.

2026-06-12 • via Nuitee
R
RAYMOND • couple • au
3
Disappointing Faciity
Pros:

Location was good

Cons:

Four Points Sheraton brand positioning is to operate as a midscale to upscale facility. Given our extensive travel and hotel stays worldwide, at best we rate this facility as three-star with a five-star price, which would benefit greatly from an upgrade. On the whole, staff were very helpful but be prepared for a facility that does not align with the brand position.

2026-06-11 • via Nuitee
F
fenita • couple • sg
8
comfortable room in downtown Anchorage
Pros:

room is big with sofa and TV.
its clean, especially the bathroom
walking distance to shops and restaurants

Cons:

carpet is a bit old

2026-06-07 • via Nuitee
G
Gowar • extended_group • nz
7
It was comfy, staff were pleasant, it was fine for the short stay.
Pros:

My breakfast was delicious, waitress was very friendly and helpful.

Cons:

Didn't like being on the ground floor, would have preferred a room with a view, not the carpark. Kitchen smells permeated through to my room in the mornings so maybe an upper-level room would have avoided that. Some updating wouldn't go amiss. Also, having no transport, the location was just a bit out of the way of main town but didn't realise that at the time of booking.

2026-06-07 • via Nuitee
H
Hannelyn • solo_traveller • ph
10
Pros:

Accommodating staff and clean facilities.

2026-06-06 • via Nuitee
M
Minh • solo_traveller • us
9
2026-06-03 • via Nuitee
W
Wanda • couple • us
8
Great Beds! Location facilities! Nice staff 👍
Pros:

Nice hotel great Staff, clean rooms, laundry room, breakfast, dinner menu reasonable prices, excellent waitresses, very pleasant!

2026-06-01 • via Nuitee
D
Debra • couple • us
8
2026-05-03 • via Nuitee
L
Linda • solo_traveller • us
8
2026-04-23 • via Nuitee
A
Antonijevic • couple • au
10
Friendly staff and a perfect location within easy walking distance to shops, the museum, and restaurants. 😊
Pros:

Friendly staff, a perfect location, and everything within easy walking distance — shops, the museum, and plenty of great restaurants. 😊

2026-03-10 • via Nuitee
O
Oleg • solo_traveller • us
7
Cons:

$200 for 1 night without breakfast there is better hotel with breakfast included

2026-03-09 • via Nuitee
V
Vinesh kumar • couple • us
10
Great service. Great people.
Pros:

Service & breakfast.

Cons:

Parking but not that problematic due to slow season.

2026-03-01 • via Nuitee
K
Kathrine • family_with_children • us
7
Thankful for a warm room during a snowstorm
Pros:

The staff was amazing. Very nice and very professional. They were all very responsive to anything we needed. The room was clean and the beds were comfortable. I liked that the room had a separate living room section with a door that could be closed between the sleeping and there. I also like having two tvs in the room - one in the living area and one in the sleeping area. The shades in the room blacked out the light. The room was warm, but not too hot. The host for breakfast went above and beyond.

Cons:

These comments are not the hotel's fault, but I thought I'd write it just in case it helps out any families traveling. Our room overlooked a bus station. There were (seemingly) intoxicated bus riders screaming and fighting and wrestling at odd hours of the evening. It was loud enough to disturb us in our room, but not loud enough for us to not be able to drown out the sound with the tv. Also, there was a large group of non-English speaking young adult males lounging all over the lobby and dining area. It didn't feel like a safe situation, especially during the "happy hour" - although the front desk seemed to handle it fine.

2026-01-23 • via Nuitee
G
Ginger • solo_traveller • us
9
2026-01-20 • via Nuitee
R
Raileen • family_with_children • us
4
Comfortable but way too expensive
Pros:

Shower beds staff
Although bedding was really dirty.

Cons:

Price was outrageous. Older hotel for the price

2026-01-19 • via Nuitee
M
Maik • couple • de
4
die Unterkunft ist das Geld nicht wert
Cons:

die Bilder täuschen über das Hotel, der Lobby und Gastrobereich ist klein, das Frühstück ist schlecht, der gesamte Eindruck ist enttäuschend

2026-01-19 • via Nuitee
M
Michael • solo_traveller • at
1
2026-01-19 • via Nuitee
M
Maik • couple • de
4
Enttäuscht
Pros:

Das Hotel entspricht nicht den Darstellungen auf den Fotos bei booking.

Cons:

Unsauber, sehr teuer, Frühstücksraum chaotisch und mit schlechtem Essensangebot

2026-01-19 • via Nuitee
N
Nathalia • couple • co
10
Pros:

El lugar está perfecto, cerca a un centro comercial y la calle de los bares, muy seguras la zona y acogedor y caliente para la temporada de invierno en la que estuvimos

2025-12-31 • via Nuitee