Holiday Inn London Luton North

Hotels
•
Holiday Inn Hotels & Resorts
7.4 (1208 reviews)
Butterfield Business Park , Luton , GB

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly, helpful and outstanding staff (several named employees)
Excellent breakfast
Clean and well-decorated rooms with comfortable beds
Convenient location (close to airport / suitable for guests' needs)
Pleasant reception/bar/kitchen areas
Cons:
Inconsistent cleanliness in places (mouldy shower curtain, dirty curtains, found a dirty cup)
Evening meals reported as poor quality and expensive by some guests
Bathroom fittings dated/weak shower power and use of shower curtains
Occasional slow or understaffed bar service
Second/folding bed not comfortable for an adult

Categories

Cleanliness
6.8
Mixed comments: several guests said rooms and hotel were clean and tidy, but there were specific issues (mouldy shower curtain, dirty curtains, a found dirty cup) indicating inconsistent housekeeping.
Service
9
Consistently praised: numerous reviews call out staff by name, describe exceptionally helpful, friendly and accommodating service and excellent customer service across shifts.
Location
8
Generally positive: described as conveniently placed and close to the airport with a perfect location for many guests; one guest noted a stay for Knebworth felt a bit far out.
Room Quality
7.2
Mostly positive: rooms described as beautiful, comfortable beds and well decorated, but some shortcomings noted (weak shower power, shower curtain, folding second bed uncomfortable).
Amenities
7
Moderately positive: facilities were called good and the reception/bar/kitchen area pleasant, though occasional slow bar service and ongoing refurbishment were mentioned.
Value for Money
6.6
Mixed value: breakfast repeatedly praised as good value, but evening meals were criticised as expensive and poor quality by at least one guest.
Food and Beverage
6.6
Mixed: breakfast receives strong, repeated praise; however the evening menu had at least one serious negative report (poor, overpriced dinner), producing a mixed overall view.
Overall Experience
8
Overall positive: many guests reported very enjoyable stays, would stay again, and praised the hotel and staff despite minor disruption from refurbishment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 23:00

Property Description

Modern Hotel with Convenient Location
The Hilton Garden Inn, located just 3 miles from Luton Airport, offers a contemporary stay with a fitness centre and complimentary Wi-Fi.

Comfortable Rooms with High-Tech Amenities
Experience air-cooled rooms equipped with a 40-inch HD TV, on-demand movies, and a sleek en suite bathroom for your relaxation.

Delicious Dining Options and Easy Access to Transportation
Indulge in brasserie-style dining at the Pavilion Bar, serving a diverse dinner menu and a buffet breakfast. With a nearby train service to London and proximity to the M1 motorway, convenience is at your doorstep.

Book now for a delightful stay at Hilton Garden Inn Luton North!

Important information:

Some GPS Navigation Systems may recognize the following post code to locate the hotel, LU2 8DL.

Please note that the property does not accept cash.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LTN

Location

Guest Reviews

7.4
Based on 1208 reviews
Cleanliness: 6.8
Service: 9
Location: 8
Room Quality: 7.2
Amenities: 7
Value for Money: 6.6
Food and Beverage: 6.6
Overall Experience: 8
K
Kevin • family_with_children • ie
10
2026-09-18 • via Nuitee
A
Alambrides • solo_traveller • gb
9
Pros:

Room was lovely, comfortable and clean.
Breakfast was good and a variety of things to choose room. Quick friendly service.

Cons:

Didn't like having to pay £10 for parking, considering I was staying at the hotel which added another amount on top of my bill!!

2026-09-15 • via Nuitee
B
Bashabi • couple • gb
9
2026-09-08 • via Nuitee
B
Barbara • couple • gb
10
Excellent, staff lovely, room a really good size with comfy beds, great location
Pros:

It was good. Nice choice of food. Only tiny issue, it was tricky getting marmalade out of the dispenser!

Cons:

For tea it was not clear where the cold milk was, but once found was ok. Butter was very cold and hard to spread. Very minor issues.

2026-09-07 • via Nuitee
J
Jason • couple • ie
10
2026-09-05 • via Nuitee
P
paola • solo_traveller • it
9
2026-09-05 • via Nuitee
S
Sania • couple • gb
8
2026-09-04 • via Nuitee
O
Obialo • couple • gb
7
It is expensive
Pros:

I was not happy changing room.and collecting some.more funds from me

2026-09-04 • via Nuitee
A
Andrew • solo_traveller • gb
10
2026-09-02 • via Nuitee
A
ANTONIOS • solo_traveller • gr
7
2026-08-30 • via Nuitee
J
Julie • couple • gb
10
Excellent, Fantastic, Very Clean
Pros:

Staff, room, and breakfast

Cons:

n/a

2026-08-30 • via Nuitee
B
Brian • solo_traveller • gb
8
Pros:

Clean

Cons:

N/A

2026-08-30 • via Nuitee
K
Kulwinder • couple • gb
7
2026-08-29 • via Nuitee
A
Adekunle • solo_traveller • gb
6
Pros:

Lukewarm

Cons:

Too expensive at >£100

2026-08-23 • via Nuitee
D
David • family_with_children • gb
9
Pros:

The location is great with plenty of car parking spaces. Great facilities all round. Rooms feel high end.

Cons:

The hotel has recently changed ownership and we were informed had undergone a makeover in all rooms, unfortunately this was evident in all 3 rooms in our booking as all had paint splashes on either the doors or other woodwork surfaces. Minor observation but still should be rectified.

2026-08-21 • via Nuitee
M
Michael • solo_traveller • gb
4
2026-08-20 • via Nuitee
P
Priya • family_with_children • gb
10
2026-08-17 • via Nuitee
A
Andrea • family_with_children • it
9
-
Pros:

-

Cons:

-

2026-08-16 • via Nuitee
T
Tracey • family_with_children • gb
9
2026-08-14 • via Nuitee
S
Susan • couple • gb
8
Very comfortable stay.
Pros:

Air conditioning appreciated. Bright artwork. Very good staff. Comfortable bed.

Cons:

N/A

2026-08-14 • via Nuitee