Holiday Inn London Luton North

Hotels
•
Holiday Inn Hotels & Resorts
7.4 (1202 reviews)
Butterfield Business Park , Luton , gb

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly, helpful and outstanding staff (several named employees)
Excellent breakfast
Clean and well-decorated rooms with comfortable beds
Convenient location (close to airport / suitable for guests' needs)
Pleasant reception/bar/kitchen areas
Cons:
Inconsistent cleanliness in places (mouldy shower curtain, dirty curtains, found a dirty cup)
Evening meals reported as poor quality and expensive by some guests
Bathroom fittings dated/weak shower power and use of shower curtains
Occasional slow or understaffed bar service
Second/folding bed not comfortable for an adult

Categories

Cleanliness
6.8
Mixed comments: several guests said rooms and hotel were clean and tidy, but there were specific issues (mouldy shower curtain, dirty curtains, a found dirty cup) indicating inconsistent housekeeping.
Service
9
Consistently praised: numerous reviews call out staff by name, describe exceptionally helpful, friendly and accommodating service and excellent customer service across shifts.
Location
8
Generally positive: described as conveniently placed and close to the airport with a perfect location for many guests; one guest noted a stay for Knebworth felt a bit far out.
Room Quality
7.2
Mostly positive: rooms described as beautiful, comfortable beds and well decorated, but some shortcomings noted (weak shower power, shower curtain, folding second bed uncomfortable).
Amenities
7
Moderately positive: facilities were called good and the reception/bar/kitchen area pleasant, though occasional slow bar service and ongoing refurbishment were mentioned.
Value for Money
6.6
Mixed value: breakfast repeatedly praised as good value, but evening meals were criticised as expensive and poor quality by at least one guest.
Food and Beverage
6.6
Mixed: breakfast receives strong, repeated praise; however the evening menu had at least one serious negative report (poor, overpriced dinner), producing a mixed overall view.
Overall Experience
8
Overall positive: many guests reported very enjoyable stays, would stay again, and praised the hotel and staff despite minor disruption from refurbishment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 23:00

Property Description

Modern Hotel with Convenient Location
The Hilton Garden Inn, located just 3 miles from Luton Airport, offers a contemporary stay with a fitness centre and complimentary Wi-Fi.

Comfortable Rooms with High-Tech Amenities
Experience air-cooled rooms equipped with a 40-inch HD TV, on-demand movies, and a sleek en suite bathroom for your relaxation.

Delicious Dining Options and Easy Access to Transportation
Indulge in brasserie-style dining at the Pavilion Bar, serving a diverse dinner menu and a buffet breakfast. With a nearby train service to London and proximity to the M1 motorway, convenience is at your doorstep.

Book now for a delightful stay at Hilton Garden Inn Luton North!

Important information:

Some GPS Navigation Systems may recognize the following post code to locate the hotel, LU2 8DL.

Please note that the property does not accept cash.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LTN

Location

Guest Reviews

7.4
Based on 1202 reviews
Cleanliness: 6.8
Service: 9
Location: 8
Room Quality: 7.2
Amenities: 7
Value for Money: 6.6
Food and Beverage: 6.6
Overall Experience: 8
A
Anthony • extended_group • gb
8
2026-08-08 • via Nuitee
M
Margaret • solo_traveller • gb
10
Pros:

Breakfast was excellent drink was not to expensive

Cons:

We went to Knebworth bit far out

2026-08-08 • via Nuitee
H
Hansa • solo_traveller • gb
10
Excellent customer service.
Pros:

Amazing staff really helped out, very hospitable and friendly. Haven’t seen a service like this in a very long time. Thankyou to the Luton team.

2026-08-07 • via Nuitee
M
Melisa • couple • gb
10
Pros:

The hotel was beautiful and clean

Cons:

The lady at the reception was very slow and noone was at the bar to serve i had to wait for them to check inn everyone before I can be served.

2026-08-07 • via Nuitee
H
Helen • extended_group • ie
10
2026-08-07 • via Nuitee
T
Telka • family_with_children • gb
8
Give all night staff a payrise they were brilliant
Pros:

Night staff were brilliant the hotel was so busy with patrons from reggae land

Cons:

She shower curtain has mould and the curtains in the room were dirty

2026-08-06 • via Nuitee
R
Robert • couple • gb
9
Pros:

The breakfast was great . Perfect location for what we needed . The rooms and staff were great would definitely stay there again

2026-08-06 • via Nuitee
K
Katie • solo_traveller • gb
10
Pros:

Staff - Adam at reception

2026-08-05 • via Nuitee
Q
Queen • couple • gb
8
Great stay
Pros:

The staff were great, really friendly & accommodating. Maria in the restaurant went out of her way to make sure we were happy. The bed was really comfortable & the breakfast was great value for money.

Cons:

The bathroom could do with updating - the shower could be more powerful & I didn't like the fact that it had a shower curtain.

2026-08-05 • via Nuitee
R
Romario • couple • gb
10
Easy nights stay for a wedding, amazing staff, beautiful hotel
Pros:

Beautiful hotel and rooms, staff were amazing (particularly Judith and Maria)

2026-08-04 • via Nuitee
D
DrNagy • couple • hu
10
2026-08-04 • via Nuitee
R
Romario • solo_traveller • gb
10
I would like to thank Judy in the kitchen first class service. I would like to thank Marie she went above and beyond my
Pros:

The rooms were clean and tidy. The reception area and the bar and kitchen were lovely.

Cons:

Everything

2026-08-03 • via Nuitee
M
Michael • couple • gb
10
2026-08-03 • via Nuitee
R
richard • solo_traveller • gb
4
2026-07-25 • via Nuitee
D
Debbie • solo_traveller • gb
10
2026-07-23 • via Nuitee
M
Martin • couple • gb
10
Very enjoyable
Pros:

Very happy with our stay
The staff are fantastic

Cons:

Everything

2026-07-18 • via Nuitee
A
Arron • couple • gb
10
2026-07-16 • via Nuitee
S
stonelake • solo_traveller • gb
10
2026-07-15 • via Nuitee
M
Maria • solo_traveller • cy
8
2026-07-13 • via Nuitee
J
James • extended_group • gb
9
2026-07-12 • via Nuitee