Best Western Heritage Inn & Suites

Hotels
•
Best Western
8.5 (331 reviews)
146 Heritage Parkway , Broussard , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good location
Comfortable rooms
Cons:
Inconsistent room cleanliness
Breakfast options could improve
Miscellaneous service issues

Categories

Cleanliness
8.21
Generally clean, but issues noted with room cleanliness not being consistent.
Service
9.18
Staff was friendly, helpful, and provided a welcoming atmosphere.
Location
8.72
Great location, convenient for activities and access.
Room Quality
8.17
Rooms were comfortable but some discrepancies with booking.
Amenities
8.2
Good facilities, but lack of requested travel cribs noted.
Value for Money
8.66
Offers a good value considering services provided.
Food and Beverage
8.21
Good breakfast; though some items could be improved.
Overall Experience
8.68
Overall, a pleasant stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:15

Property Description

Convenient Location

Located just off U.S. Route 90 and minutes from Interstate 10, Heritage Inn and Suites in Broussard, LA offers easy access to nearby golf courses and popular attractions like the Zoo of Acadiana and Spanish Lake.

Fine Features and Amenities

Guests can enjoy complimentary high-speed Internet, a refreshing outdoor pool, and a delicious hot breakfast with a variety of options. Business travelers will appreciate the convenience of on-site business services and well-equipped guest rooms.

Nearby Entertainment and Dining

Situated in the pedestrian-friendly Broussard Commons, the hotel is surrounded by a variety of entertainment venues, shopping centers, and dining options within walking distance. Explore the vibrant local scene during your stay.

Book your stay at Heritage Inn and Suites for a memorable experience in Broussard, LA!

Important information:

You must show a valid photo ID and credit card upon check-in.

When traveling with pets, please note that an extra charge of 20$ US per pet, per night applies. Please note that a maximum of 2 pets is allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BTR

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 2 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 331 reviews
Cleanliness: 8.21
Service: 9.18
Location: 8.72
Room Quality: 8.17
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
M
mary • couple • us
9
Nice lil wkend stay will stay again
Pros:

Comfy, Clean and Friendly Staff

Cons:

Ac was loud and tv needs more channels for movies

2026-05-23 • via Nuitee
D
Danielle • extended_group • fr
9
À recommander lors d’un road trip. Petit resto misfits à côté très bien
Pros:

Accueil très sympathique de la personne.

2026-05-22 • via Nuitee
R
Ronald • couple • us
7
Our stay was good…except for the breakfast!
Pros:

The choices for the breakfast were almost nonexistent! The room was nice and clean. The body wash was empty!! There were only 2 washcloths!

Cons:

We were very, very disappointed with the breakfast!

2026-05-18 • via Nuitee
L
Lakeyla • solo_traveller • us
8
Nice & cozy!
Pros:

The rooms were cozy & quiet & very clean.

Cons:

The pool was extremely dirty so I didn’t get to enjoy that amenity. The breakfast could use a little revamping & a wider variety of items.

2026-05-17 • via Nuitee
A
Abbie • family_with_children • us
8
2026-05-16 • via Nuitee
S
sasha • family_with_children • us
10
Pros:

It was in a nice location, very clean and front desk was very friendly and helpful

2026-05-11 • via Nuitee
G
Gale • couple • us
10
2026-05-10 • via Nuitee
M
Mel • solo_traveller • us
10
2026-04-30 • via Nuitee
S
Stephen • couple • us
3
If not for the bedbugs, it was a nice place
Pros:

Convenient and clean

Cons:

Bedbug bites, and did not get a return call from the manager

2026-04-28 • via Nuitee
C
Carroll • couple • us
9
2026-04-26 • via Nuitee
Y
yves • couple • fr
8
2026-04-13 • via Nuitee
A
Ann • couple • us
9
2026-04-08 • via Nuitee
C
Christina • couple • us
9
Clean and affordable option for local Lafayette area
Pros:

The front desk staff was extremely helpful and very pleasant. We enjoyed the bed comfort, television options, and size of the rooms. We also liked the location and ease of getting into and out of the facility; and felt very safe. It was a very quick drive to surrounding towns like Lafayette, Baton Rouge, and Breaux Bridge.

Cons:

We had some minimal trouble with the shower hot water each day. The breakfast options were very pleasing, but they often ran out quickly and had to be refilled - causing delays to our day and other travelers - as it was a very busy week. We ended up booking an extra night and I was disappointed that we were not offered the same rate as the previous days we had stayed; and there was confusion with the check in/out for the extra day we added and trouble with double charging our debit card which caused me to have an overdraft fee.

2026-03-30 • via Nuitee
S
Stefani • family_with_children • us
10
2026-03-26 • via Nuitee
S
Shelby • couple • us
10
Pros:

Everything . This location is my go to !

2026-03-26 • via Nuitee
L
lavondrea • couple • us
7
Pros:

I liked the price for the amount of days. I liked that there was breakfast offered. I liked that staff was easy to

Cons:

I didn't like that I was double charged for my stay and had to wait for all my money to be returned to my card.

2026-03-25 • via Nuitee
K
Kiara • family_with_children • us
9
I would stay again!!
Pros:

The hospitality was great!! Nice and clean!!

2026-03-24 • via Nuitee
D
Dustin • couple • us
10
2026-03-14 • via Nuitee
R
Royce • couple • us
8
Property was nice , clean and modern but service was lacking.
Pros:

The room was very modern and clean. It was spacious and the bed was very comfortable.

Cons:

The heat had a bad odor, maybe the air filter needs to be changed. I was out of my room all day my entire stay, each day I asked for a fresh towel set for three people and on occasion received a set for two. The next day while I was out I called to ask to have towel set for 3 brought up, I got back to my room at 6pm and no one had came. I went and asked the front desk for a set, they only had pool towels (small) and hand towels. I don’t know about others but a clean washcloth every day should be mandatory in a hotel.

2026-03-04 • via Nuitee
A
Anita • couple • us
10
Pros:

Rooms were clean and lovely close to things we needed to get done and explore

2026-03-02 • via Nuitee