Comfort Hotel Kumamoto Shinshigai

Hotels
•
Comfort
8.1 (639 reviews)
Shinshigai 2-10 , Kumamoto , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Good value
Cons:
Cleanliness issues
Cramped dining area

Categories

Cleanliness
7.24
There was mention of uncleanliness with previous guests' items left in the room.
Service
8.71
Friendly and patient staff, provided good support in various situations.
Location
8.75
Prime location near trams, restaurants, and convenience stores.
Room Quality
7.7
Rooms were generally comfortable but some concerns about outdated facilities.
Amenities
8.23
Good amenities including free breakfasts and coffee, though some issues were noted.
Value for Money
8.19
Overall good value considering the location and amenities provided.
Food and Beverage
7.74
Decent breakfast options, but some felt cramped.
Overall Experience
8.21
Customers had a generally positive experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:53

Property Description

Modern Rooms with Amenities
Comfort Hotel Kumamoto Shinshigai offers modern rooms equipped with a coffee maker, flat-screen TV, and free WiFi. Guests can enjoy the convenience of a fridge, electric kettle, and complimentary green tea bags. Nightwear, slippers, and en suite bathrooms with hairdryers and toothbrush sets ensure a comfortable stay.

Convenient Services
The hotel provides a 24-hour reception, dry cleaning services, and amenities like a trouser press and air humidifier. Guests can also borrow chargers for certain mobile phones. Drinks vending machines are available on-site for added convenience.

Ideal Location and Dining
Located a short walk from Kumamoto Castle and close to various restaurants, the hotel is easily accessible from JR Kumamoto Station via tram. Guests can start their day with a complimentary breakfast featuring eggs, salad, and fresh fruits in the dining room.

Book your stay at Comfort Hotel Kumamoto Shinshigai for a modern and convenient experience!

Important information:

Please note that you must show a valid photo ID and credit card upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KMJ

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 1200 per day.

Location

Guest Reviews

8.1
Based on 639 reviews
Cleanliness: 7.24
Service: 8.71
Location: 8.75
Room Quality: 7.7
Amenities: 8.23
Value for Money: 8.19
Food and Beverage: 7.74
Overall Experience: 8.21
H
hiroyuki • solo_traveller • jp
8
Pros:

立地が良く、手頃な値段でした。
静かなのが一番
朝食もメニューが多く楽しめました。

2026-07-03 • via Nuitee
宏昭 中野 • couple • jp
9
2026-06-22 • via Nuitee
N
nagatomo • couple • jp
6
2026-06-22 • via Nuitee
Y
Yu-Chin • solo_traveller • tw
8
Pros:

服務人員很親切，早餐不錯吃，位置也很理想

2026-06-15 • via Nuitee
田村 • solo_traveller • jp
8
Pros:

街中にあって、料金も良心的でした。
朝食無料で、おいしくいただきました。

2026-06-13 • via Nuitee
R
Rich Hu • couple • tw
8
Pros:

停車場在隔壁，步行街也在隔壁，方便

2026-06-10 • via Nuitee
M
MIWAKO • solo_traveller • jp
8
値頃感満載
Pros:

立地が良い。パーキングがすぐ横。
いつでも飲み物が飲める。
朝食の種類も多く美味しい

Cons:

特にない

2026-06-09 • via Nuitee
K
kazutaka • solo_traveller • jp
7
2026-06-08 • via Nuitee
さと • solo_traveller • jp
10
2026-06-07 • via Nuitee
小村 • couple • jp
9
とても満足
Pros:

繁華街が近く、買い物や食事にも便利。また対応も良かった。
駐車場もすぐ近くだし
また利用したい。

2026-06-02 • via Nuitee
Y
Yuting • solo_traveller • tw
8
Pros:

位置方便

Cons:

空間氣味

2026-05-31 • via Nuitee
かえで • solo_traveller • jp
7
Pros:

近隣に飲食店豊富
部屋が広く綺麗

Cons:

浴槽　トイレにゆとりがほしい
ドリンクバー種類増やしほしい

2026-05-30 • via Nuitee
C
Coline • couple • fr
10
Pros:

Très bien

2026-05-20 • via Nuitee
K
KAZUMI • extended_group • jp
7
繁華街にあり食事に便利でした
Pros:

清潔、ベッドが良かった

Cons:

スリッパが履きにくい

2026-05-14 • via Nuitee
T
takasi • solo_traveller • jp
7
2026-05-06 • via Nuitee
A
A.M • solo_traveller • fr
10
2026-05-03 • via Nuitee
T
Tomoaki • solo_traveller • jp
8
Pros:

便利
(駐車場あり)

Cons:

特になし

2026-05-01 • via Nuitee
M
Mototsugu • solo_traveller • jp
8
2026-05-01 • via Nuitee
S
SHINJI • solo_traveller • jp
8
充実ホテル
Pros:

朝食ピカイチ
駐車場近い

Cons:

外部から進入されやすい？

2026-04-29 • via Nuitee
浩之 • couple • jp
6
2026-04-28 • via Nuitee