Comfort Hotel Kumamoto Shinshigai

Hotels
•
Comfort
8.1 (651 reviews)
Shinshigai 2-10 , Kumamoto , jp
+81 96-211-8411

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Good value
Cons:
Cleanliness issues
Cramped dining area

Categories

Cleanliness
7.24
There was mention of uncleanliness with previous guests' items left in the room.
Service
8.71
Friendly and patient staff, provided good support in various situations.
Location
8.75
Prime location near trams, restaurants, and convenience stores.
Room Quality
7.7
Rooms were generally comfortable but some concerns about outdated facilities.
Amenities
8.23
Good amenities including free breakfasts and coffee, though some issues were noted.
Value for Money
8.19
Overall good value considering the location and amenities provided.
Food and Beverage
7.74
Decent breakfast options, but some felt cramped.
Overall Experience
8.21
Customers had a generally positive experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:53

Property Description

Modern Rooms with Amenities
Comfort Hotel Kumamoto Shinshigai offers modern rooms equipped with a coffee maker, flat-screen TV, and free WiFi. Guests can enjoy the convenience of a fridge, electric kettle, and complimentary green tea bags. Nightwear, slippers, and en suite bathrooms with hairdryers and toothbrush sets ensure a comfortable stay.

Convenient Services
The hotel provides a 24-hour reception, dry cleaning services, and amenities like a trouser press and air humidifier. Guests can also borrow chargers for certain mobile phones. Drinks vending machines are available on-site for added convenience.

Ideal Location and Dining
Located a short walk from Kumamoto Castle and close to various restaurants, the hotel is easily accessible from JR Kumamoto Station via tram. Guests can start their day with a complimentary breakfast featuring eggs, salad, and fresh fruits in the dining room.

Book your stay at Comfort Hotel Kumamoto Shinshigai for a modern and convenient experience!

Important information:

Please note that you must show a valid photo ID and credit card upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KMJ

Location

Guest Reviews

8.1
Based on 651 reviews
Cleanliness: 7.24
Service: 8.71
Location: 8.75
Room Quality: 7.7
Amenities: 8.23
Value for Money: 8.19
Food and Beverage: 7.74
Overall Experience: 8.21
Y
YEH • solo_traveller • tw
9
Pros:

地點很方便，交通便利

2026-08-25 • via Nuitee
M
MUTSUTOSHI • solo_traveller • jp
8
2026-08-22 • via Nuitee
Y
YUKARI • couple • jp
9
2026-08-15 • via Nuitee
E
Eiichi • solo_traveller • jp
9
2026-08-12 • via Nuitee
R
RIE • solo_traveller • jp
8
Pros:

立地が大変に良いです
ご飯にも困らず
熊本城ホールにも近い
比較的日陰を歩いていけるので夏の日差しを考えると嬉しい

2026-07-23 • via Nuitee
浅海 • solo_traveller • jp
10
とても良かったです！
Pros:

とても過ごしやすく、サービスも充実してました！
受付のお姉さんの笑顔が可愛く、旅の疲れが癒されました🤭

Cons:

バイクでの宿泊を伝えてましたが、書いてある駐車場は対応していないところもあり大変でした💦
バイクとお伝えしてるので、バイクが停めれるところだけ場所を送ってもらえると迷わず駐車場へ行けたかと思います。

2026-07-22 • via Nuitee
H
HIDEHITO • couple • jp
9
コスパ最高！
Pros:

立地､コスパ､清潔さ､接遇､朝食など､この値段では今まで経験した中で一番良かった！

Cons:

駐車場が満車で入れず彷徨った。

2026-07-18 • via Nuitee
S
SONOO • solo_traveller • jp
6
普通
Pros:

朝食無料とかウェルカムドリンクは良い。

Cons:

全室禁煙なのに少し臭いが気になった。

2026-07-17 • via Nuitee
T
TATSUYA • solo_traveller • jp
7
2026-07-09 • via Nuitee
S
Satoshi • solo_traveller • jp
9
Pros:

値段以上に良い
満足しました

Cons:

喫煙ルームがあるとよいです

2026-07-09 • via Nuitee
M
Michal • solo_traveller • cz
9
2026-07-06 • via Nuitee
T
takasi • solo_traveller • jp
7
2026-07-06 • via Nuitee
M
Michal • solo_traveller • cz
9
2026-07-06 • via Nuitee
H
hiroyuki • solo_traveller • jp
8
Pros:

立地が良く、手頃な値段でした。
静かなのが一番
朝食もメニューが多く楽しめました。

2026-07-03 • via Nuitee
N
nagatomo • couple • jp
6
2026-06-22 • via Nuitee
宏昭 中野 • couple • jp
9
2026-06-22 • via Nuitee
Y
Yu-Chin • solo_traveller • tw
8
Pros:

服務人員很親切，早餐不錯吃，位置也很理想

2026-06-15 • via Nuitee
田村 • solo_traveller • jp
8
Pros:

街中にあって、料金も良心的でした。
朝食無料で、おいしくいただきました。

2026-06-13 • via Nuitee
R
Rich Hu • couple • tw
8
Pros:

停車場在隔壁，步行街也在隔壁，方便

2026-06-10 • via Nuitee
M
MIWAKO • solo_traveller • jp
8
値頃感満載
Pros:

立地が良い。パーキングがすぐ横。
いつでも飲み物が飲める。
朝食の種類も多く美味しい

Cons:

特にない

2026-06-09 • via Nuitee