Comfort Hotel Kumamoto Shinshigai

Hotels
•
Comfort
7.9 (576 reviews)
Shinshigai 2-10 , Kumamoto , JP
+81 96-211-8411

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Convenient central location
Good and varied breakfast
Cleanliness
Friendly/helpful staff
Excellent value for money
Parking nearby
Free drinks/welcome drink
Comfortable beds (reported)
Cons:
Some rooms (semi-double) are cramped
Parking full/confusing; bike parking guidance lacking
Occasional odor in non-smoking rooms
Bath/toilet space could be larger
Slippers uncomfortable for some guests
Drink bar could offer more variety

Categories

Cleanliness
7.9
Generally reported as clean and well-maintained (清潔感あり), though a few guests noticed a slight odor in non-smoking rooms.
Service
8
Staff frequently described as friendly and helpful (smiling reception); some operational gaps noted around parking/bike guidance.
Location
8.6
Repeatedly praised as very convenient — central, close to dining/entertainment areas and attractions, and near parking/streets.
Room Quality
6.8
Mixed reports: some rooms described as spacious and comfortable, while others (e.g., semi-double) were cramped; comments about bathtub/toilet space and slipper fit.
Amenities
7.5
Good amenities like free breakfast, welcome drinks and a drink bar; parking adjacent. Some guests requested more drink variety and better slipper quality.
Value for Money
8.5
Many guests noted excellent cost-performance and reasonable pricing; a small number felt price was somewhat high for room size.
Food and Beverage
8.3
Breakfast repeatedly praised for variety and taste; overall positive F&B impressions.
Overall Experience
7.6
Generally positive — comfortable stay, good location and service — tempered by occasional parking issues, room-size or minor cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Modern Rooms with Amenities
Comfort Hotel Kumamoto Shinshigai offers modern rooms equipped with a coffee maker, flat-screen TV, and free WiFi. Guests can enjoy the convenience of a fridge, electric kettle, and complimentary green tea bags. Nightwear, slippers, and en suite bathrooms with hairdryers and toothbrush sets ensure a comfortable stay.

Convenient Services
The hotel provides a 24-hour reception, dry cleaning services, and amenities like a trouser press and air humidifier. Guests can also borrow chargers for certain mobile phones. Drinks vending machines are available on-site for added convenience.

Ideal Location and Dining
Located a short walk from Kumamoto Castle and close to various restaurants, the hotel is easily accessible from JR Kumamoto Station via tram. Guests can start their day with a complimentary breakfast featuring eggs, salad, and fresh fruits in the dining room.

Book your stay at Comfort Hotel Kumamoto Shinshigai for a modern and convenient experience!

Important information:

Please note that you must show a valid photo ID and credit card upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KMJ

Location

Guest Reviews

7.9
Based on 576 reviews
Cleanliness: 7.9
Service: 8
Location: 8.6
Room Quality: 6.8
Amenities: 7.5
Value for Money: 8.5
Food and Beverage: 8.3
Overall Experience: 7.6
ＴＯＭＯＫＯ • couple • jp
4
Cons:

値段はそれなりに高かったが、セミダブルが狭くてびっくりした。夜中に何回か目が覚めた。

2026-10-19 • via Nuitee
M
Masanori • extended_group • jp
8
2026-10-18 • via Nuitee
H
Hidetoshi • solo_traveller • jp
8
2026-10-11 • via Nuitee
N
noboru • solo_traveller • jp
9
超コスパがいいありがたいホテル
Pros:

ロケーション、朝食、清潔感があって良かった。

Cons:

ほとんどなし

2026-10-07 • via Nuitee
K
kumi • solo_traveller • jp
7
2026-08-30 • via Nuitee
Y
YEH • solo_traveller • tw
9
Pros:

地點很方便，交通便利

2026-08-25 • via Nuitee
M
MUTSUTOSHI • solo_traveller • jp
8
2026-08-22 • via Nuitee
Y
YUKARI • couple • jp
9
2026-08-15 • via Nuitee
E
Eiichi • solo_traveller • jp
9
2026-08-12 • via Nuitee
R
RIE • solo_traveller • jp
8
Pros:

立地が大変に良いです
ご飯にも困らず
熊本城ホールにも近い
比較的日陰を歩いていけるので夏の日差しを考えると嬉しい

2026-07-23 • via Nuitee
浅海 • solo_traveller • jp
10
とても良かったです！
Pros:

とても過ごしやすく、サービスも充実してました！
受付のお姉さんの笑顔が可愛く、旅の疲れが癒されました🤭

Cons:

バイクでの宿泊を伝えてましたが、書いてある駐車場は対応していないところもあり大変でした💦
バイクとお伝えしてるので、バイクが停めれるところだけ場所を送ってもらえると迷わず駐車場へ行けたかと思います。

2026-07-22 • via Nuitee
H
HIDEHITO • couple • jp
9
コスパ最高！
Pros:

立地､コスパ､清潔さ､接遇､朝食など､この値段では今まで経験した中で一番良かった！

Cons:

駐車場が満車で入れず彷徨った。

2026-07-18 • via Nuitee
S
SONOO • solo_traveller • jp
6
普通
Pros:

朝食無料とかウェルカムドリンクは良い。

Cons:

全室禁煙なのに少し臭いが気になった。

2026-07-17 • via Nuitee
S
Satoshi • solo_traveller • jp
9
Pros:

値段以上に良い
満足しました

Cons:

喫煙ルームがあるとよいです

2026-07-09 • via Nuitee
T
TATSUYA • solo_traveller • jp
7
2026-07-09 • via Nuitee
T
takasi • solo_traveller • jp
7
2026-07-06 • via Nuitee
M
Michal • solo_traveller • cz
9
2026-07-06 • via Nuitee
M
Michal • solo_traveller • cz
9
2026-07-06 • via Nuitee
H
hiroyuki • solo_traveller • jp
8
Pros:

立地が良く、手頃な値段でした。
静かなのが一番
朝食もメニューが多く楽しめました。

2026-07-03 • via Nuitee
宏昭 中野 • couple • jp
9
2026-06-22 • via Nuitee