Comfort Suites At Virginia Center Commons

Hotels
•
Comfort Suites
8.1 (1352 reviews)
10601 Telegraph Road , Glen Allen , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Dirty and outdated rooms
Limited breakfast options
Disappointing cleanliness

Categories

Cleanliness
7.18
The cleanliness was very disappointing with reports of dirty rooms and issues like hair in the dryer.
Service
9.15
Most reviews mentioned friendly staff, though there were isolated incidents of rudeness.
Location
8.69
Location was praised in several reviews but had slight accessibility issues.
Room Quality
8.14
Some rooms were nice, but others were reported as outdated or in need of repair.
Amenities
8.17
Amenities like the pool were appreciated, but several cleanliness concerns were noted.
Value for Money
7.13
Multiple comments indicated disappointment regarding the overall value for the price paid.
Food and Beverage
7.18
Breakfast options were critiqued, with several reviewers indicating a lack of diversity.
Overall Experience
9.15
Despite the issues, many enjoyed their stay and noted great staff interaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:02

Property Description

Luxurious Amenities
Experience ultimate comfort at Comfort Suites at Virginia Center Commons with a heated indoor pool, relaxing hot tub, and modern guest rooms equipped with 42-inch flat-screen cable TVs.

Convenient Features
Stay connected with free Wi-Fi, stay productive with in-room desks, and enjoy the convenience of microwaves, refrigerators, and coffee makers in every room. Need extra space? Opt for our spacious suites with sofa beds.

Additional Offerings
Start your day right with a complimentary continental breakfast, keep up with your workout routine at the gym, and take care of business at our business center. Planning an event? Our meeting facilities are at your service.

Ready to experience comfort and convenience at Comfort Suites Virginia Center Commons? Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Location

Guest Reviews

8.1
Based on 1352 reviews
Cleanliness: 7.18
Service: 9.15
Location: 8.69
Room Quality: 8.14
Amenities: 8.17
Value for Money: 7.13
Food and Beverage: 7.18
Overall Experience: 9.15
C
Christin • family_with_children • us
3
Never again
Pros:

The front desk lady was kind

Cons:

Pool and jacuzzi were disgusting. They closed it due to it being so gross. Our door was broken with an active maintenance request in room. Brown stains in mattresses. Had to move rooms as did another guest

2026-09-19 • via Nuitee
E
Elizabeth • solo_traveller • us
9
Comfortable place where I needed it
Pros:

Room was comfortable, althought they need a little more attention to detail as there was some stuff on the floor beside the bed. Breakfast was wonderful and had protein. Staff was kind.

Cons:

I didn't get to experience the facilities although that wasn't their fault. Parking was sparce and I had to carry a lot into my room in two separate trips.

2026-09-18 • via Nuitee
H
hubbard • solo_traveller • us
8
2026-09-18 • via Nuitee
T
Terita • family_with_children • us
10
Great stay
Pros:

I love that you have any charging station

Cons:

Everthing was great

2026-09-17 • via Nuitee
M
MeGan • couple • us
10
2026-09-15 • via Nuitee
C
Clarissa • couple • us
5
It has potential I think??
Pros:

The young lady who checked me in was very nice and pleasant

Cons:

I didn’t like the fact that the curtains were stayed. Also, we only had a half a roll of toilet paper in the bathroom. , the first night we stayed the TV was not working, so I proceeded to call down to the front desk. I was greeted with a rude young man that answered the phone and I told him what the problem was and he told me he basically could not fix it because he was the only one at the front desk. Then I proceeded to inform him that I cannot watch the TV and he told me that he’s not saying that I can’t watch TV. He’s saying he cannot help me because he’s the only one at the front desk tonight. Also, on Saturday I went out and I arrived fairly late back to the hotel only to find that the person at the front desk was sleeping on the couch when I walked in. that made me feel unease.

2026-09-14 • via Nuitee
B
Bonella • solo_traveller • us
8
You want a contact high without the munchies stay here
Pros:

Breakfast

Cons:

All about perspective but you can get a contact high just walking the hallways in this place. Didn't even give the munchies just a dirty skunk smell throughout hallways.

2026-09-14 • via Nuitee
E
Enrica • family_with_children • us
7
2026-09-09 • via Nuitee
E
Eyez • solo_traveller • us
7
Family Staycation
Pros:

We enjoyed the area and the layout of the hotel; it's very close to restaurants, retail, and entertainment. The rooms were spacious and the aesthetics were great! The pool and sauna are indoors so that's a plus! The breakfast option was a great perk with a spacious seating area. I was very surprised to find out they served turkey products as a breakfast option. The Ms. Virginia and Ms Wanda' were fantastic they were courteous and helpful. Ms Virginia personally assisted us with a technical issue with the television in our room.

Cons:

The room was not as clean as expected we found an old tool kit, sock, Pedialyte bottle, and some minute items under the seating in the main area and between the bed and nightstand. The breakfast was ok some of the options were not in stock so we were not able to try some things. The sauna had some kind of soap or something in it and it was a bit unusual because it resembled a giant bubble bath.

2026-09-09 • via Nuitee
H
hubbard • solo_traveller • us
9
2026-09-08 • via Nuitee
P
Patrick • solo_traveller • us
7
2026-09-08 • via Nuitee
H
hubbard • solo_traveller • us
9
2026-09-08 • via Nuitee
M
Mishonda • solo_traveller • us
7
2026-09-03 • via Nuitee
R
Randall • solo_traveller • us
10
Pros:

Easy access

Cons:

A little bit of a smell in the room

2026-08-31 • via Nuitee
R
Redmond • family_with_children • us
7
2026-08-31 • via Nuitee
M
MELISSA • couple • us
6
2026-08-28 • via Nuitee
K
Kirby • solo_traveller • us
10
2026-08-25 • via Nuitee
S
Stephen • family_with_children • us
1
Run as fast as you can and do not bring your bags in!!
Pros:

I appreciated the manager refunding me my money. However, the unnecessary amount of time it took was ridiculous

Cons:

When we arrived at 10pm, it was dark. we got to our room, and I had to clean the bathroom floor myself as the lady at the front desk gave me the cleaner and rag. I explained to her that after I cleaned the floor, I noticed pee on the back of the toilet-nothing. During the night, my son and I were attacked by bugs, we kept waking up itching and all the next day we itched.
At first, I called the hotel when we left for the day to clean it, however, I was informed by booking.com that they would clean my room sometime that day and could not give me a time. Finally, I had to go back to the hotel and wait around, we are now at around 10 am- as I waited until 12pm to have someone clean I decided to further inspect the room and check reviews on Tripadvisor.com, come to find out this hotel someone said had bed bugs! as I was going downstairs, I noticed that the housekeeping went past my room and was cleaning other rooms. I asked to speak with a manager, as none of the other staff were helpful. The manager tried to get me into another room, I respectfully declined and stated that I just wanted my money back. IT WAS A NIGHTMARE

2026-08-25 • via Nuitee
J
JENNIFER • family_with_children • us
6
Centrally located, decent and affordable. Could use refresh carpets and interior decor.
Pros:

Location was nice

Cons:

Beds were very uncomfortable and there is a smoke smell throughout the hotel.

2026-08-24 • via Nuitee
J
James • solo_traveller • us
10
2026-08-24 • via Nuitee