Ibis Bilbao Centro

Hotels
•
ibis
8.4 (9276 reviews)
General Concha, 28 (Concha Jeneralen Kalea, 28) , Bilbao , es

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cleaning service
Cons:
Cleanliness issues
Noisy at night

Categories

Cleanliness
7.66
Several reviews mentioned cleanliness positively, but one highlighted issues, leading to a lower score.
Service
9.33
Many reviews praised the friendliness and helpfulness of the staff.
Location
9.17
The location was frequently mentioned as excellent and convenient.
Room Quality
8.12
Some guests appreciated the comfort of the bed but noted issues regarding the size of some rooms.
Amenities
8.15
Good amenities like water dispensers and varied breakfast options received mixed reviews.
Value for Money
8.61
Reviews indicated that the hotel offers good prices considering its location and service.
Food and Beverage
7.66
The breakfast quality received mixed feedback, which lowered its rating.
Overall Experience
8.53
Overall, guests felt it met their expectations despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:08

Property Description

Modern Design Rooms with Satellite TV
Experience comfort and style in our air-conditioned rooms at Ibis Bilbao Centro. Enjoy modern design and satellite TV for your entertainment needs. Each room features wooden floors, simple décor, a private bathroom, and free limited Wi-Fi access.

Convenient Location and Nearby Attractions
Located in the heart of the city, our hotel is just a short stroll from the iconic Guggenheim Museum and Indautxu Metro Station. Explore the vibrant surroundings with ease, including the old town, Arriaga Theatre, Palacio Euskalduna, and the Fine Arts Museum, all within walking distance.

Delicious Buffet Breakfast and On-Site Bar
Start your day right with a buffet breakfast available from 6:00 to 11:00. Unwind at our on-site bar offering a variety of drinks and snacks. With several restaurants nearby, culinary delights are just a few minutes away.

Book your stay at Ibis Bilbao Centro for a memorable and convenient experience in Bilbao!

Important information:

Reservations made with breakfast included are not going to include the breakfast for children's 11 years old or under. This service will have an extra cost of 5,50 € per child per night.

Please check availability with Ibis Hotel Centro if you would like children under 18 to be in the same room.

Please contact the property for directions.

License number: HBI01209

To avoid the Low Emissions Zone, we inform you that you must take the Zabalburu exit and go down Juan de Garay. We remind you that LEZ hours are from 07:00 to 20:00 from Monday to Friday and without restrictions on weekends and holidays.

Our hotel is just outside the ZLE (Zone of Low Emissions) and we must add an information about it in Property description. Guest coming by car must not enter in the ZLE to avoid fine. To reach the hotel by car, it is highly recommended to take exit 116C direction "Zabalburu" form A8 Motorway.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 9276 reviews
Cleanliness: 7.66
Service: 9.33
Location: 9.17
Room Quality: 8.12
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 7.66
Overall Experience: 8.53
N
Nan • couple • gb
10
Pros:

Ideal location

Cons:

Nothing

2026-06-13 • via Nuitee
I
IVAN • couple • es
10
Pros:

Céntrico y limpio. Muy funcional

Cons:

La alcachofa de la ducha estaba rota

2026-06-13 • via Nuitee
V
Vincenzo • family_with_children • it
7
Più che sufficiente
Pros:

Camere insonorizzare, acqua da bere gratuita

Cons:

Un po’ di attenzione in più sulla pulizia in generale

2026-06-13 • via Nuitee
M
MIREILLE • solo_traveller • be
10
2026-06-13 • via Nuitee
R
Raquel • solo_traveller • es
9
Excelente hotel
Pros:

Las camas super cómodas y la ubicación

Cons:

Es caro, pero dormir en Bilbao es caro en general

2026-06-13 • via Nuitee
T
TheZn87 • solo_traveller • ua
7
2026-06-13 • via Nuitee
M
Marcel • solo_traveller • nl
8
2026-06-13 • via Nuitee
J
JAIME • couple • co
8
Excelente ubicación
Pros:

Ubicación

Cons:

La cama no fue tan cómoda

2026-06-13 • via Nuitee
M
Maria Teresa • solo_traveller • es
10
Pros:

La ubicación y el servicio

Cons:

Me gustó todo

2026-06-13 • via Nuitee
A
Alain • couple • fr
9
Pros:

Localisation proche du centre-ville à pied
Parking direct sous l’hôtel

2026-06-13 • via Nuitee
C
Chiara • solo_traveller • es
5
Pros:

La ubicación

Cons:

Muy ruidoso por las noches.

2026-06-13 • via Nuitee
C
Cátia • family_with_children • pt
8
2026-06-13 • via Nuitee
S
santiago • family_with_children • es
8
2026-06-13 • via Nuitee
M
mdevable • Solo travel
8
Good option for a short stay in Bilbao
Pros:

Nice hotel. Typical Ibis setup. Staff nice and very helpful.

Hotel is about a 10 minute walk from Plaza Moyua. Room was clean and had everything I needed.

Staff gave me a map and marked key landmarks like the Guggenheim etc. Helpfully, they pointed out a neighborhood to avoid - google it yourself or ask them for advice. Importantly, the hotel itself is in a fairly safe area and I always felt safe coming or going.

Breakfast was a standard buffet style. Food was fresh and plentiful.

I'd recommend this hotel if you want a no frills, affordable, safe hotel for a short trip to Bilbao. I was very happy with my time there.

2026-06-12 • via Tripadvisor
L
Leemans • solo_traveller • be
7
Pros:

Het ontbijt was heel goed en uitgebreid.
De kamer was heel basic maar heel proper.

Cons:

Kamer heel basic.

2026-06-12 • via Nuitee
M
Molina Tamarit • solo_traveller • es
10
2026-06-12 • via Nuitee
M
MARCELO • solo_traveller • es
7
Pros:

El personal ha sido muy amable. La ubicación es buena. Y hay consiga para dejar la maleta antes del chekin o después del checkout. Hay donde desayunar desde las 6am.

Cons:

Las almohadas eran muy altas y duras. No había sábanas encimeras, sino directamente un nórdico , casi ya en verano.... No se podía abrir la ventana para ventilar porque había mucho ruido. La puerta, más precisamente la chapa que cubre la cerradura, estaba rota.

2026-06-12 • via Nuitee
L
Lisa • solo_traveller • de
8
Pros:

Bekannter Ibis-Standard. Zimmer war ausreichend groß, aber etwas dunkel, da es zum Hinterhof lag. Dadurch aber sehr ruhig, kaum Straßenlärm. Erwähnenswert ist das wirklich gute und breite Frühstückssortiment - da ist für jeden etwas dabei. Personal supernett und hilfsbereit. Ich durfte sogar schon etwas früher ins Zimmer.

Cons:

Bei der Lage muss man etwas schauen, es liegt nicht so ganz zentral. Trotzdem kann man vieles zu Fuß erreichen.

2026-06-12 • via Nuitee
B
Barbara • couple • gb
8
2026-06-12 • via Nuitee
Z
Zenir • couple • br
10
Descanso
Pros:

O espaço do quarto é bom e o atendimento da Miren foi excelente!

Cons:

Nada a declarar

2026-06-12 • via Nuitee