Ibis Bilbao Centro

Hotels
ibis
8.4 (9167 reviews)
General Concha, 28 (Concha Jeneralen Kalea, 28) , Bilbao , es

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cleaning service
Cons:
Cleanliness issues
Noisy at night

Categories

Cleanliness
7.66
Several reviews mentioned cleanliness positively, but one highlighted issues, leading to a lower score.
Service
9.33
Many reviews praised the friendliness and helpfulness of the staff.
Location
9.17
The location was frequently mentioned as excellent and convenient.
Room Quality
8.12
Some guests appreciated the comfort of the bed but noted issues regarding the size of some rooms.
Amenities
8.15
Good amenities like water dispensers and varied breakfast options received mixed reviews.
Value for Money
8.61
Reviews indicated that the hotel offers good prices considering its location and service.
Food and Beverage
7.66
The breakfast quality received mixed feedback, which lowered its rating.
Overall Experience
8.53
Overall, guests felt it met their expectations despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:08

Property Description

Modern Design Rooms with Satellite TV
Experience comfort and style in our air-conditioned rooms at Ibis Bilbao Centro. Enjoy modern design and satellite TV for your entertainment needs. Each room features wooden floors, simple décor, a private bathroom, and free limited Wi-Fi access.

Convenient Location and Nearby Attractions
Located in the heart of the city, our hotel is just a short stroll from the iconic Guggenheim Museum and Indautxu Metro Station. Explore the vibrant surroundings with ease, including the old town, Arriaga Theatre, Palacio Euskalduna, and the Fine Arts Museum, all within walking distance.

Delicious Buffet Breakfast and On-Site Bar
Start your day right with a buffet breakfast available from 6:00 to 11:00. Unwind at our on-site bar offering a variety of drinks and snacks. With several restaurants nearby, culinary delights are just a few minutes away.

Book your stay at Ibis Bilbao Centro for a memorable and convenient experience in Bilbao!

Important information:

Reservations made with breakfast included are not going to include the breakfast for children's 11 years old or under. This service will have an extra cost of 5,50 € per child per night.

Please check availability with Ibis Hotel Centro if you would like children under 18 to be in the same room.

Please contact the property for directions.

License number: HBI01209

To avoid the Low Emissions Zone, we inform you that you must take the Zabalburu exit and go down Juan de Garay. We remind you that LEZ hours are from 07:00 to 20:00 from Monday to Friday and without restrictions on weekends and holidays.

Our hotel is just outside the ZLE (Zone of Low Emissions) and we must add an information about it in Property description. Guest coming by car must not enter in the ZLE to avoid fine. To reach the hotel by car, it is highly recommended to take exit 116C direction "Zabalburu" form A8 Motorway.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 9167 reviews
Cleanliness: 7.66
Service: 9.33
Location: 9.17
Room Quality: 8.12
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 7.66
Overall Experience: 8.53
C
Claudia couple es
10
2026-05-16 via Nuitee
J
Johanna couple de
8
2026-05-16 via Nuitee
A
Akualin solo_traveller es
8
Recomendado
Pros:

Ubicación, muy céntrico.
Limpieza.
Habitación amplia.

2026-05-16 via Nuitee
S
Sophia solo_traveller gb
8
Pros:

Comfy bed, good soundproofing.

2026-05-16 via Nuitee
R
Robert solo_traveller es
10
2026-05-16 via Nuitee
E
Elena solo_traveller es
6
Pros:

La ubicación y el personal es muy amable y atento.

Cons:

No hay nada en la habitación ni siquiera un vaso para beber agua. La habitación muy oscura poco luminosa.

2026-05-16 via Nuitee
D
Daniel couple fr
9
Hôtel agréable et bien situé Nous reviendrons !
Pros:

L’emplacement la gentillesse du personnel et la propreté

Cons:

Ras

2026-05-16 via Nuitee
C
Carl solo_traveller us
7
Nice location.
Pros:

Location.

Cons:

In room coffee would be nice, or at least a kettle.

2026-05-16 via Nuitee
C
Chaimaa couple ma
8
2026-05-16 via Nuitee
J
Josue couple es
9
Recomendado
Pros:

Muy céntrico , el personal muy amable , me encantó lo recomiendo mucho

Cons:

Nada todo bien

2026-05-16 via Nuitee
J
Jose Antonio solo_traveller cl
7
Muy caro para lo que ofrece
Pros:

Su ubicación y estacionamiento

Cons:

La cama, el espacio la ducha

2026-05-16 via Nuitee
D
Dee and family solo_traveller ie
10
Pros:

Very easy to find, staff were really friendly and very helpful. Breakfast was lovely, lots of choice and food was great quality.

Cons:

Second bed was a little unusual being pulled from a press..The wood at the edges was hard for me to climb out of and it made the room small. A full size single bed would have been more comfortable.

2026-05-16 via Nuitee
M
MARIA PILAR solo_traveller es
9
2026-05-16 via Nuitee
M
Maria Antonietta couple it
8
Esperienza positiva
Pros:

La posizione. Il parcheggio privato comodo e con un costo giusto

Cons:

Il servizio pulizia e riordino della camera piuttosto superficiale. Non sempre venivano riassortiti i bicchieri di carta, le bustine del caffè…

2026-05-15 via Nuitee
T
Taryn solo_traveller gb
8
Pros:

Modern, classic brand so you know what you get, very friendly helpful colleagues, walkable location to all main sights

2026-05-15 via Nuitee
A
Alessia couple it
5
2026-05-15 via Nuitee
R
Rosario solo_traveller es
8
2026-05-15 via Nuitee
B
BONSI solo_traveller it
10
Pros:

Posizione

2026-05-15 via Nuitee
N
Naira solo_traveller es
9
2026-05-14 via Nuitee
S
Sergio extended_group ar
9
Pros:

Lindo hotel

Cons:

Pero muy caro

2026-05-14 via Nuitee