Ibis Bilbao Centro

Hotels
ibis
8.4 (9626 reviews)
General Concha, 28 (Concha Jeneralen Kalea, 28) , Bilbao , es

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cleaning service
Cons:
Cleanliness issues
Noisy at night

Categories

Cleanliness
7.66
Several reviews mentioned cleanliness positively, but one highlighted issues, leading to a lower score.
Service
9.33
Many reviews praised the friendliness and helpfulness of the staff.
Location
9.17
The location was frequently mentioned as excellent and convenient.
Room Quality
8.12
Some guests appreciated the comfort of the bed but noted issues regarding the size of some rooms.
Amenities
8.15
Good amenities like water dispensers and varied breakfast options received mixed reviews.
Value for Money
8.61
Reviews indicated that the hotel offers good prices considering its location and service.
Food and Beverage
7.66
The breakfast quality received mixed feedback, which lowered its rating.
Overall Experience
8.53
Overall, guests felt it met their expectations despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:08

Property Description

Modern Design Rooms with Satellite TV
Experience comfort and style in our air-conditioned rooms at Ibis Bilbao Centro. Enjoy modern design and satellite TV for your entertainment needs. Each room features wooden floors, simple décor, a private bathroom, and free limited Wi-Fi access.

Convenient Location and Nearby Attractions
Located in the heart of the city, our hotel is just a short stroll from the iconic Guggenheim Museum and Indautxu Metro Station. Explore the vibrant surroundings with ease, including the old town, Arriaga Theatre, Palacio Euskalduna, and the Fine Arts Museum, all within walking distance.

Delicious Buffet Breakfast and On-Site Bar
Start your day right with a buffet breakfast available from 6:00 to 11:00. Unwind at our on-site bar offering a variety of drinks and snacks. With several restaurants nearby, culinary delights are just a few minutes away.

Book your stay at Ibis Bilbao Centro for a memorable and convenient experience in Bilbao!

Important information:

Reservations made with breakfast included are not going to include the breakfast for children's 11 years old or under. This service will have an extra cost of 5,50 € per child per night.

Please check availability with Ibis Hotel Centro if you would like children under 18 to be in the same room.

Please contact the property for directions.

License number: HBI01209

To avoid the Low Emissions Zone, we inform you that you must take the Zabalburu exit and go down Juan de Garay. We remind you that LEZ hours are from 07:00 to 20:00 from Monday to Friday and without restrictions on weekends and holidays.

Our hotel is just outside the ZLE (Zone of Low Emissions) and we must add an information about it in Property description. Guest coming by car must not enter in the ZLE to avoid fine. To reach the hotel by car, it is highly recommended to take exit 116C direction "Zabalburu" form A8 Motorway.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 9626 reviews
Cleanliness: 7.66
Service: 9.33
Location: 9.17
Room Quality: 8.12
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 7.66
Overall Experience: 8.53
V
Vanesa solo_traveller es
10
2026-07-26 via Nuitee
S
Stefania couple it
8
2026-07-25 via Nuitee
L
loic solo_traveller fr
8
Pros:

Le distributeur d'eau fraîche et chaude dans le couloir est très pratique.

2026-07-25 via Nuitee
O
Oliver family_with_children de
6
Für den Preis noch akzeptabel.
Pros:

Liegt recht zentral, Personal sehr nett.

Cons:

Ausstattung sehr einfach, keine Garderobe, zu wenig Regalfächer für drei Personen, kein Tisch, Zimmer für drei fast zu klein.

2026-07-25 via Nuitee
S
Stuart solo_traveller au
9
Pros:

Staff were friendly and helpful. The hotel is located in a lively area of town, not in the centre but accessible to public transport.

Cons:

It was hard to get information from staff about places and public transport. May be staff could be trained to guide us on how to get bus tickets to the Tourist Office . I have the feeling that staff in some Ibis hotels don't have the patience for it. We are made to feel a bit stupid for asking those questions. Otherwise they are very friendly and helpful.

2026-07-25 via Nuitee
B
Boguslaw couple de
9
Rundum zufrieden – gerne wieder
Pros:

Wir haben unseren Aufenthalt im ibis Bilbao Centro sehr positiv in Erinnerung. Das Hotel liegt wirklich gut – vieles ist zu Fuß erreichbar, und in der Umgebung gibt es außerdem zahlreiche Haltestellen des öffentlichen Nahverkehrs. Auch Lebensmittelgeschäfte befinden sich ganz in der Nähe.

Das Zimmer war eher schlicht, hatte aber alles, was wir brauchten. Einen Kühlschrank gibt es im Zimmer nicht, allerdings kann man Sachen problemlos unten im Kühlschrank aufbewahren lassen. Einen Wasserkocher gibt es ebenfalls nicht, dafür steht auf dem Flur ein Wasserspender mit heißem und kaltem Wasser. Außerdem gibt es eine Glasflasche, die man immer wieder mit Wasser auffüllen kann.

Da ich Veganerin bin, war ich auch mit dem Frühstück sehr zufrieden. Es gab veganen Joghurt, verschiedene Pflanzendrinks, Haferflocken, Samen und Obst. Außerdem wurden Bohnen in Tomatensoße und Pilze angeboten. Der Kaffee war ebenfalls sehr gut. In Hotels ist die vegane Auswahl nicht immer ausreichend, deshalb war ich hier wirklich positiv überrascht.

Das Personal war sehr freundlich, hilfsbereit und jederzeit ansprechbar. Auch die Klimaanlage hat einwandfrei funktioniert, was für uns besonders wichtig war, da die Temperaturen während unseres Aufenthalts draußen bis zu
42 °C erreichten. In das angenehm kühle Zimmer zurückzukommen, war jedes Mal eine große Erleichterung.

Wir haben insgesamt sehr gute Erfahrungen gemacht und können dieses Hotel gerne weiterempfehlen. Vielen Dank und herzliche Grüße!

2026-07-25 via Nuitee
D
Demetria solo_traveller es
8
Pros:

Ubicación y atención del personal

Cons:

Habitación poco espaciosa para tres personas.

2026-07-25 via Nuitee
L
Lauren family_with_children gb
8
2026-07-25 via Nuitee
B
brunog solo_traveller fr
9
Pros:

Tres bien isolé du bruit en intérieur et de l'extérieur. Petit déjeuner tres varié et copieux.

Cons:

RAS

2026-07-25 via Nuitee
L
LUCA solo_traveller it
6
2026-07-25 via Nuitee
C
Carlos solo_traveller ar
7
Pros:

Hotel muy bien ubicado con desayuno 10/10

Cons:

Quizás el precio un poco elevado para los servicios que ofrecen

2026-07-24 via Nuitee
C
CHOPI75 solo_traveller es
9
Cómodo y céntrico
Pros:

Es un Ibis, básico y completo en lo que ya sabes que vas a encontrar. Por 12 euros/día aparcamos en el parking del Hotel. Bien ubicado y cómodo para lo que queríamos (1 noche de paso)

2026-07-24 via Nuitee
D
Dirk family_with_children ch
8
2026-07-24 via Nuitee
L
Luxka84 solo_traveller at
8
Pros:

Lage

Cons:

--

2026-07-24 via Nuitee
D
Denise couple de
8
Pros:

Top Lage! Sehr ruhig, obwohl man mittendrin ist :)

2026-07-24 via Nuitee
R
Rajesh couple sg
4
not worth the money
Pros:

Location is good.

Cons:

Rooms are small and tiny bathroom. bare minimum facility. 2 paper cups provided, no water or kettle. lobby is just a sofa for 3-4 person.

2026-07-24 via Nuitee
R
Rebecca solo_traveller es
9
Great value in Bilbao!
Pros:

Excellent value for money. Large comfortable room was clean, friendly staff. Short walk away from the sights. Liked that there was a fountain to fill water bottles on each floor.

Cons:

The area between the hotel and the train station was a bit rough, I wouldn’t want to walk it at night.

2026-07-24 via Nuitee
P
Pálma solo_traveller hu
7
2026-07-24 via Nuitee
E
EDUARDO solo_traveller es
8
Pros:

La situacion.

Cons:

Que no tenia frigorifico.

2026-07-24 via Nuitee
B
BRAD family_with_children us
8
Worked for what we needed during 2 nights in Bilbao. Igor was wonderful!
Pros:

Great location and staff. Air conditioning was wonderful and it was quiet.

Cons:

Super tiny room. We could barely open a suitcase!

2026-07-24 via Nuitee