SpringHill Suites Chesapeake Greenbrier

Hotels
•
SpringHill Suites
8.4 (570 reviews)
1446 Crossways Boulevard , Chesapeake , us
+17574109406

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Children allowed

Facilities

Fitness facilities
WiFi available
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Comfortable rooms
Good location
Variety in breakfast
Cons:
Pool cleanliness
Issues with special room features
Minor check-in concerns

Categories

Cleanliness
7.99
Guests noted cleanliness but mentioned some issues with specific areas like the pool.
Service
8.96
Many reviews praised the staff for being friendly and attentive.
Location
8.5
The location was convenient for visiting family, enhancing the overall experience.
Room Quality
8.45
Rooms were described as spacious and comfortable.
Amenities
7.98
Breakfast options were appreciated, though some areas like the pool had issues.
Value for Money
8.44
Overall experience deemed good for the price paid.
Food and Beverage
8.49
Breakfast was well-received, with various options available.
Overall Experience
8.36
Overall satisfaction with the stay as most reviews were positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:38

Property Description

Spacious All-Suites Accommodation
Located just a short drive from Portsmouth and Virginia Beach, SpringHill Chesapeake Greenbrier offers generously sized suites with a pantry, living area, and modern amenities.

Well-Equipped Gym and Indoor Pool
Stay active during your stay with access to our state-of-the-art gym and relax in our indoor pool, perfect for unwinding after a day of exploring the nearby attractions.

Convenient Dining Options and Nearby Attractions
Start your day with a delicious breakfast buffet, grab snacks from the vending machines, and explore attractions like the Dismal Swamp Canal and Chesapeake Arboretum just a few miles away.

Ready to experience comfort and convenience at SpringHill Chesapeake Greenbrier? Book your stay now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 570 reviews
Cleanliness: 7.99
Service: 8.96
Location: 8.5
Room Quality: 8.45
Amenities: 7.98
Value for Money: 8.44
Food and Beverage: 8.49
Overall Experience: 8.36
C
Crystal • couple • us
5
Okay but will not stay again for the price
Pros:

Quiet, pretty clean

Cons:

Ice maker did not work nor did the room phone to contact the front desk. The ceiling was missing tile near the elevator

2026-07-03 • via Nuitee
P
Paul • solo_traveller • us
10
2026-07-03 • via Nuitee
G
Ginger • couple • us
9
Pros:

Friendly staff. Clean area

2026-07-03 • via Nuitee
H
Hanks • solo_traveller • us
9
My stay was excellent.
Pros:

The breakfeast was very good and fresh. All the staff was as friendly and helpful. The bed was comfortable and the room was quiet.

Cons:

The business computer was not working for me to quickly do something.

2026-07-03 • via Nuitee
W
Wyman • solo_traveller • us
10
Always recommended!
Pros:

The cleanliness and help of the staff.

Cons:

NA

2026-07-01 • via Nuitee
L
Levette • solo_traveller • us
10
Pros:

It was good

Cons:

No complaints

2026-06-30 • via Nuitee
A
Anne • family_with_children • us
2
Property was dirty and in disrepair
2026-06-28 • via Nuitee
M
Max • family_with_children • us
3
I was very disappointed with my experience. I would not stay at this location again
Pros:

The staff was friendly and helped me navigate a delay in my arrival and an unexpected cancellation. The breakfast were the best thing about my experience.

Cons:

The room was not the quality of room I had experienced at other SpringHill locations. The pool area was not in good condition and wasn’t an environment that you would consider for your kids to play in.

2026-06-25 • via Nuitee
T
Theresa • solo_traveller • us
10
2026-06-24 • via Nuitee
T
Tracey • solo_traveller • us
5
Pros:

Location was good...room layout was good....

Cons:

A/C was not properly working...they readily had fans ready to use...the mattresses was awful...very soft....furniture very worn and scratched...

2026-06-23 • via Nuitee
W
Wyman • solo_traveller • us
10
Always a good stay!
Pros:

I always liked the cleanliness and the staff is always helpful.

Cons:

N/A

2026-06-23 • via Nuitee
A
Angie • solo_traveller • us
10
Pros:

Wafles

Cons:

La piscina estaba un poco sucia

2026-06-22 • via Nuitee
S
Sheldon • extended_group • us
10
2026-06-21 • via Nuitee
B
Breanna • couple • us
5
So unfortunately the AC didn’t work in our first room, now they moved us but it took hours for them to do so, as well we
Pros:

Just that it was at good location

2026-06-20 • via Nuitee
K
Karla • solo_traveller • us
10
2026-06-19 • via Nuitee
D
Deanna • couple • us
7
Otherwise it was a nice place. Staff was very very friendly.
Pros:

Location

Cons:

This hotel had 5 floors. The ice machines were out of order on every floor except 4th floor. It was really inconvenient to have to go all the way to the 4th floor when we needed ice.
Also, I suffered a very bad cut on my foot due to shower stall having a very sharp piece of tile sticking up around the shower drain. This was not noticeable just by looking with your eye. Only until I stepped on it and my foot started bleeding did I know it was there.

2026-06-17 • via Nuitee
B
Betty • extended_group • us
7
Cons:

Air conditioning was not cool as we had wanted however maintenance man gave us 2 fans

2026-06-16 • via Nuitee
A
Asif • solo_traveller • us
7
Great location for a weekend stay but some of the systems could use upgrades
Pros:

The hotel itself is well-kept and the staff showed they care about guest experience.

Cons:

Overall a nice property, but our stay had a couple of hiccups worth mentioning. The room AC was not functioning properly and the room never cooled down comfortably. Housekeeping also missed stocking soap bars in the bathroom.

To their credit, the hotel responded promptly when we raised the issues — staff came to check on the AC and provided fans to help. Management also offered 50% off our room rate as accommodation, which we appreciated.

The hotel itself is well-kept and the staff showed they care about guest experience. If the AC situation gets resolved, this would be an easy recommendation. For now, just worth knowing if you're sensitive to room temperature — ask ahead and confirm your room is cooling properly before settling in.

2026-06-15 • via Nuitee
J
Jennifer • extended_group • us
1
Glad we spent most of the time out of the room.
Pros:

Property itself was just fine.

Cons:

First we had a long drive and arrived middle of the night and they made it seem like we should have called to tell them when we would arrive they had removed is from the system. The were able to reinstate the booking, but it seemed like it was a big deal. They kept saying things we should do. Online check in, download the app, check in before 2am, not use third party booking etc. it’s a hospitality industry and checks in was not hospitable. The room we booked was not available, had to ask for extra sheets and pillows for the trundle bed and they were “out of pillows”. On top of that the ac was not working properly we had no control over the room temperature and felt it was to hot, they provided a fan and it helped but we should be able to adjust temperature on the thermostat. There was a thermostat but it seemed to only stay at the same temperature and there was hardly any room circulation or fan speed. The bathroom had no exhaust fan.

2026-06-15 • via Nuitee
H
Holly • solo_traveller • us
8
Pros:

location was good, safe, convenient to food and shopping. Staff were very friendly. Breakfast selection was good. Parking was free and good selection.

Cons:

room was a little warm even after adjusting thermost. stayed ablut 77 degrees. Baseboards. and trundle bed were not very clean, but we made do and were thankful for a safe place to rest.

2026-06-14 • via Nuitee