SpringHill Suites Chesapeake Greenbrier

Hotels
•
SpringHill Suites
8.4 (551 reviews)
1446 Crossways Boulevard , Chesapeake , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Comfortable rooms
Good location
Variety in breakfast
Cons:
Pool cleanliness
Issues with special room features
Minor check-in concerns

Categories

Cleanliness
7.99
Guests noted cleanliness but mentioned some issues with specific areas like the pool.
Service
8.96
Many reviews praised the staff for being friendly and attentive.
Location
8.5
The location was convenient for visiting family, enhancing the overall experience.
Room Quality
8.45
Rooms were described as spacious and comfortable.
Amenities
7.98
Breakfast options were appreciated, though some areas like the pool had issues.
Value for Money
8.44
Overall experience deemed good for the price paid.
Food and Beverage
8.49
Breakfast was well-received, with various options available.
Overall Experience
8.36
Overall satisfaction with the stay as most reviews were positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:38

Property Description

Spacious All-Suites Accommodation
Located just a short drive from Portsmouth and Virginia Beach, SpringHill Chesapeake Greenbrier offers generously sized suites with a pantry, living area, and modern amenities.

Well-Equipped Gym and Indoor Pool
Stay active during your stay with access to our state-of-the-art gym and relax in our indoor pool, perfect for unwinding after a day of exploring the nearby attractions.

Convenient Dining Options and Nearby Attractions
Start your day with a delicious breakfast buffet, grab snacks from the vending machines, and explore attractions like the Dismal Swamp Canal and Chesapeake Arboretum just a few miles away.

Ready to experience comfort and convenience at SpringHill Chesapeake Greenbrier? Book your stay now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 551 reviews
Cleanliness: 7.99
Service: 8.96
Location: 8.5
Room Quality: 8.45
Amenities: 7.98
Value for Money: 8.44
Food and Beverage: 8.49
Overall Experience: 8.36
L
Lateshia • couple • us
3
Worst ever
Pros:

The location

Cons:

They did not have the room type that I booked. The front desk clerk acted as though that was my fault that they were sold out of King rooms. She was huffing and puffing as she changed my room type to Queens. Upon entering, the thermostat in the room read 76° even though it was set to 65. I called to the front desk several times and got no answer so I decided to walk down there... mind you by this time it is almost 12:00 a.m. There was somebody at the desk... I'm assuming he just chose not to answer the phone. I made my complaint about the AC and he told me that it takes a while for the room to cool off. That was absolute BULL and I knew it when he said it. I asked for a fan. He didn't offer me one so guest recovery sucks. The washcloth had stains on it. There was a bobby pin in the bathroom floor. The next morning I asked for a washcloth and was told by the housekeeper that they didn't have any at the time. And then after all of this I asked for a late check out since I am a titanium member and was told no. After some back and forth the clerk only extended it 1 hour. And this is after I told her that I got no sleep because the room was so hot. Not sure how this property is passing the auditing process by Marriott. I have stayed in motels better than this

2026-06-12 • via Nuitee
S
Southall • solo_traveller • us
5
2026-06-10 • via Nuitee
L
Lashonda • family_with_children • us
10
2026-06-10 • via Nuitee
G
Glenn • family_with_children • us
10
all over great.
Pros:

Everything was good. breakfast was good with many options.
When we needed anything staff was happy to help.
rooms are clean and even under the furniture.

Cons:

a few things broken in the middle of are stay but was not a big deal for us and staff helped us when they can. only negative thing i could say is the pool area was very slippery and my kids where falling due to the tile floor. but no one hurt and i just keep then in pool. and i moved them out 1 by 1

2026-06-08 • via Nuitee
B
Brice • solo_traveller • us
1
Pros:

The location was great and the room was clean.

Cons:

No a/c

2026-06-07 • via Nuitee
T
Tina • solo_traveller • us
4
Staff was great. Common areas good. I wish I could have stayed somewhere else.
Pros:

Staff, location, breakfast, parking

Cons:

I needed to clean the room and bathroom to be comfortable. I wiped off all tables because I could see dried spots of whatever and the desk chair, wipes/rags were dirty. Hair on the shower floor and chunks of left over soap in the soap holder from a bar of soap. Dust residue on the couch. Furniture marked up, damaged, and very old. I've stayed in modern and new hotels in the area around the same price. I felt the room was overpriced and misrepresented.

2026-06-06 • via Nuitee
B
Bell • couple • us
8
Pros:

Clean room 👌

2026-06-04 • via Nuitee
M
Michael • couple • us
10
2026-06-03 • via Nuitee
D
Donna • extended_group • us
8
Pros:

Staff especially breakfast staff was sure friendly

Cons:

I was disappointed that bathroom did not have exhaust fans or proper ventilation

2026-06-02 • via Nuitee
M
Melinda • couple • us
7
Pros:

It was a good location for what we needed. Staff was very friendly.

Cons:

The bathroom was older and not clean. The room was hot and the air conditioner did not keep up.

2026-06-01 • via Nuitee
M
Malinda • solo_traveller • us
10
Pros:

It was an excellent hotel.

2026-05-31 • via Nuitee
W
Wanda • family_with_children • us
10
2026-05-31 • via Nuitee
T
Teela • couple • us
9
2026-05-30 • via Nuitee
E
Elsa • solo_traveller • us
9
2026-05-27 • via Nuitee
V
Von • couple • us
8
2026-05-25 • via Nuitee
V
Vaughn • solo_traveller • us
5
Pros:

Clean

Cons:

Small room, small tool

2026-05-25 • via Nuitee
A
Antaion • couple • us
10
Pros:

Everything was great

2026-05-25 • via Nuitee
M
meaghanb688 • Business
2
Broken AC
Pros:

Rooms were not clean, bathroom was dirty and the AC wasn’t working. Temp in my room and other rooms was upper 70s and the AC did it was on, but the room was hot. Maintenance came and reset the AC, but it didn’t help.

2026-05-20 • via Tripadvisor
K
Kendrick • couple • us
10
2026-05-20 • via Nuitee
C
charlette • family_with_children • us
10
Pros:

My family and I were in town to attend my big brother's funeral service. Miss Cassandra at the front desk was absolutely exceptional with her customer service! She went far beyond to accommodate us during this difficult time. My younger brother and I flew into ORF on a red-eye flight to be with family, and she did all she could to have a room ready for my brother and me early so we could rest before the rest of the family arrived. She also went to great lengths to accommodate my elderly parents, making sure they had a close, accessible room when there was a discrepancy with their Booking.com reservation. Our family occupied four rooms total. The entire family was pleased with Miss Cassandra and her entire staff, expressing their condolences, kindness, and sincere compassion. She and her staff were amazing! THANK YOU SO MUCH! IT MADE OUR VISIT A LITTLE MORE BEARABLE, AND MEANT EVERYTHING TO ME AND MY FAMILY.

2026-05-18 • via Nuitee