Microtel Inn & Suites by Wyndham Hoover/Birmingham

Hotels
•
Microtel Inns & Suites
7.4 (394 reviews)
500 Jackson Drive , Hoover , us

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Roaches present
Bad odor

Categories

Cleanliness
5.79
Multiple mentions of roaches and a bad odor indicated poor cleanliness.
Service
8.76
Staff was described as friendly and helpful despite other issues.
Location
9.3
Location received positive feedback for convenience to shopping and dining.
Room Quality
5.75
Issues like odors, bugs, and noise complaints indicated poor room quality.
Amenities
7.78
Mixed feedback on amenities with some enjoyment in the jetted tub but overall dated properties.
Value for Money
7.74
Value was perceived as acceptable but diminished due to cleanliness and comfort issues.
Food and Beverage
6.79
Breakfast offerings were noted as lacking and not desirable.
Overall Experience
7.26
Overall experience was largely negative with significant complaints about cleanliness and bugs.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:03

Property Description

Convenient Location near Shopping Centre
Located just 1 mile from the River Chase Galleria shopping centre, the Microtel Inn and Suites Hoover offers a prime location for guests looking to indulge in some retail therapy.

Comfortable Rooms with Modern Amenities
Each room at this Hoover hotel features a flat-screen cable TV and coffee-making facilities, ensuring guests have a comfortable and enjoyable stay. The perfect place to unwind after a long day of shopping or exploring the city.

Fitness Center and Business Facilities
Guests can stay active at the on-site fitness center or make use of the meeting and business facilities available. With a 24-hour reception, guests can enjoy a seamless and convenient stay at the Microtel Inn and Suites Hoover.

Book your stay now and experience comfort and convenience at Microtel Inn and Suites Hoover!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.4
Based on 394 reviews
Cleanliness: 5.79
Service: 8.76
Location: 9.3
Room Quality: 5.75
Amenities: 7.78
Value for Money: 7.74
Food and Beverage: 6.79
Overall Experience: 7.26
S
Samir • couple • us
10
جيده جداً
Pros:

Close to my business

Cons:

وسط المدينه

2026-05-27 • via Nuitee
S
Sandra • family_with_children • us
7
Pros:

Coffee was good each morning and the beds were very comfortable. The air conditioning worked well once we figured out how to adjust (a little sign on the unit directing us to the control next to the bathroom would have been helpful). The staff were lovely.

Cons:

The only breakfast there on weekdays was frozen waffles that you could toast, cereal, and small containers of apple sauce. On Saturday and Sunday there were tiny muffins, itsy bitsy sausage biscuits, and yogurt that were pretty much completely gone by 7:05 am. So come expecting not much.

2026-05-18 • via Nuitee
P
Pixley • solo_traveller • us
1
Go anywhere else. A dumpster is better than this place
Pros:

Nothing

Cons:

No breakfast was left at 730am. It started being served at 7. I could not shower the bathtub was still used from the last person. There was a half inch of dust and dead skin on the ac filter.

2026-05-17 • via Nuitee
K
Kirit • couple • us
5
2026-05-15 • via Nuitee
K
Karla • family_with_children • us
7
-
Pros:

Nice place

Cons:

-

2026-05-14 • via Nuitee
S
Siri • solo_traveller • us
9
2026-05-13 • via Nuitee
S
Siri • solo_traveller • us
9
2026-05-13 • via Nuitee
J
Jeremy • couple • us
7
2026-05-06 • via Nuitee
T
Timothy Peeples • solo_traveller • us
9
Pros:

Bed

Cons:

Floor

2026-04-27 • via Nuitee
T
Tanyeka • couple • us
4
2026-04-24 • via Nuitee
M
Mo • couple • us
1
Awful
Pros:

Floors was dirty and hot water didnt work.

Cons:

Staff was rude & unprofessional. Check in at 10 am came back at 4:15 pm and was advised that the room that was available for me that they gave away.

2026-04-23 • via Nuitee
M
Mo • couple • us
1
2026-04-23 • via Nuitee
W
Walker • couple • us
7
It was good
Pros:

Price and environment

Cons:

I didn’t like the computer chair was nasty

2026-04-17 • via Nuitee
M
McGhee • family_with_children • us
7
Pros:

They let me knw about 💦

Cons:

Could been better

2026-04-15 • via Nuitee
Q
Quentin • couple • us
7
2026-04-11 • via Nuitee
R
Robert • couple • us
7
2026-04-04 • via Nuitee
M
Madison • extended_group • us
1
2026-03-30 • via Nuitee
J
Jennifer • solo_traveller • us
9
Staff was very friendly and helpful. Overall great experience. Maybe just a few cleaning touch ups
Cons:

Could have been a LITTLE bit cleaner

2026-03-28 • via Nuitee
M
Mia • couple • us
9
2026-03-26 • via Nuitee
P
Pringle • family_with_children • us
8
It was a decent place to stay.
Cons:

The floor was not clean.

2026-03-25 • via Nuitee