Microtel Inn & Suites by Wyndham Hoover/Birmingham

Hotels
Microtel Inns & Suites
7.4 (402 reviews)
500 Jackson Drive , Hoover , us

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Roaches present
Bad odor

Categories

Cleanliness
5.79
Multiple mentions of roaches and a bad odor indicated poor cleanliness.
Service
8.76
Staff was described as friendly and helpful despite other issues.
Location
9.3
Location received positive feedback for convenience to shopping and dining.
Room Quality
5.75
Issues like odors, bugs, and noise complaints indicated poor room quality.
Amenities
7.78
Mixed feedback on amenities with some enjoyment in the jetted tub but overall dated properties.
Value for Money
7.74
Value was perceived as acceptable but diminished due to cleanliness and comfort issues.
Food and Beverage
6.79
Breakfast offerings were noted as lacking and not desirable.
Overall Experience
7.26
Overall experience was largely negative with significant complaints about cleanliness and bugs.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:03

Property Description

Convenient Location near Shopping Centre
Located just 1 mile from the River Chase Galleria shopping centre, the Microtel Inn and Suites Hoover offers a prime location for guests looking to indulge in some retail therapy.

Comfortable Rooms with Modern Amenities
Each room at this Hoover hotel features a flat-screen cable TV and coffee-making facilities, ensuring guests have a comfortable and enjoyable stay. The perfect place to unwind after a long day of shopping or exploring the city.

Fitness Center and Business Facilities
Guests can stay active at the on-site fitness center or make use of the meeting and business facilities available. With a 24-hour reception, guests can enjoy a seamless and convenient stay at the Microtel Inn and Suites Hoover.

Book your stay now and experience comfort and convenience at Microtel Inn and Suites Hoover!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.4
Based on 402 reviews
Cleanliness: 5.79
Service: 8.76
Location: 9.3
Room Quality: 5.75
Amenities: 7.78
Value for Money: 7.74
Food and Beverage: 6.79
Overall Experience: 7.26
M
Mrs Keyton N 👑 couple us
10
2026-07-24 via Nuitee
W
WColeman family_with_children us
4
Pros:

Location

Cons:

Breakfast area

2026-07-24 via Nuitee
J
Joanie couple us
1
Cons:

I was moved to 4 rooms before we found a bed that was not used.

2026-07-23 via Nuitee
C
Christopher solo_traveller us
7
Not the nicest hotel one could pick, even in Hoover, but it was clean and a decent price.
Pros:

The room was clean and the staff friendly. The property was a good place to sleep.

Cons:

The hotel was basic and the breakfast offerings were rudimentary.

2026-07-17 via Nuitee
R
Robert couple us
1
The place is poorly managed and a change needs to be made
Pros:

Great location

Cons:

Dirty musty smells staff walked in my room twice while I was asleep no food out for breakfast worse coming out of my AC unit thought I was gonna get shocked when I pushed than back in

2026-07-17 via Nuitee
T
THOMAS family_with_children us
7
It was a fairly efficient stay that lacked some comforts. The air conditioning and breakfast was subpar
Pros:

I liked the location for what I was there for.

Cons:

I thought the air conditioning was sub par. The guest doesn’t have the ability to adjust the air to their liking.

2026-07-15 via Nuitee
S
Sameh solo_traveller us
1
It’s not clean and has bugs
Pros:

No

Cons:

No

2026-07-14 via Nuitee
K
Kinyada family_with_children us
4
Overall okay, just disappointed in cleanliness of bedding n towels
Pros:

Air was cold and hard flooring

Cons:

The sheets and towels were dirty looking.

2026-07-09 via Nuitee
M
Mitch solo_traveller us
10
It was a decent stay for the price
Pros:

Being place. Easy to find.

Cons:

Some cosmetic things that could have been a little better kept but mostly very nice place. The rooms are very comfortable. Showers need a little updating

2026-07-07 via Nuitee
M
Miller solo_traveller us
7
2026-06-29 via Nuitee
P
Priscilla solo_traveller us
10
Pros:

Comfort

2026-06-28 via Nuitee
L
Larry couple us
8
I
Pros:

The

2026-06-15 via Nuitee
S
Salguero solo_traveller us
9
2026-06-14 via Nuitee
S
Saad solo_traveller us
5
2026-06-06 via Nuitee
S
Samir couple us
10
جيده جداً
Pros:

Close to my business

Cons:

وسط المدينه

2026-05-27 via Nuitee
S
Sandra family_with_children us
7
Pros:

Coffee was good each morning and the beds were very comfortable. The air conditioning worked well once we figured out how to adjust (a little sign on the unit directing us to the control next to the bathroom would have been helpful). The staff were lovely.

Cons:

The only breakfast there on weekdays was frozen waffles that you could toast, cereal, and small containers of apple sauce. On Saturday and Sunday there were tiny muffins, itsy bitsy sausage biscuits, and yogurt that were pretty much completely gone by 7:05 am. So come expecting not much.

2026-05-18 via Nuitee
P
Pixley solo_traveller us
1
Go anywhere else. A dumpster is better than this place
Pros:

Nothing

Cons:

No breakfast was left at 730am. It started being served at 7. I could not shower the bathtub was still used from the last person. There was a half inch of dust and dead skin on the ac filter.

2026-05-17 via Nuitee
K
Kirit couple us
5
2026-05-15 via Nuitee
K
Karla family_with_children us
7
-
Pros:

Nice place

Cons:

-

2026-05-14 via Nuitee
S
Siri solo_traveller us
9
2026-05-13 via Nuitee