Comfort Suites Kodak Sevierville

Hotels
Comfort Suites
8.2 (143 reviews)
161 West Dumplin Valley Road, Kodak, Tennessee, 37764 , Kodak , US

Pets allowed

Facilities

Free breakfast
Express check-out
Free WiFi
24-hour front desk
Express check-in/check-out
Wheelchair accessible
Elevator
Gift shops or newsstand
Golfing nearby
Downhill skiing nearby
See all facilities

Review Highlights

Pros:
Spacious rooms
Comfortable beds
Convenient location
Good value for money
Cons:
Cleanliness issues
Maintenance concerns
Limited breakfast options

Categories

Cleanliness
6.84
Several comments mentioned issues with cleanliness, such as hair ties left in the soap holder and poorly maintained corners.
Service
8.81
Positive remarks about front desk service and overall satisfaction with staff.
Location
8.85
Noted as a convenient location near the interstate, which is a positive aspect.
Room Quality
7.8
Rooms were clean and comfortable, but issues such as mold in the refrigerator and air conditioning problems were noted.
Amenities
8.33
Some amenities like the breakfast and refrigerator for insulin were mentioned positively.
Value for Money
8.79
Value considered good based on a few comments about pricing levels.
Food and Beverage
7.84
Breakfast options were noted to be limited, hence a moderate rating.
Overall Experience
8.31
Mixed reviews but generally favorable; some guests would return despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:27

Property Description

Welcome to Comfort Suites Kodak Sevierville, where comfort meets convenience in the heart of Kodak!

Recreation and Relaxation
Dive into our inviting indoor pool, perfect for unwinding after a day of exploring, or enjoy a leisurely morning with a complimentary full breakfast served daily.

Modern Amenities
Stay connected with complimentary wired and wireless internet access throughout the hotel. Each of our 74 spacious guestrooms is equipped with a refrigerator, microwave, and 36-inch LCD television for your comfort and convenience.

Strategic Location
Situated just minutes away from the Great Smokies Flea Market and only a short drive to popular attractions like Douglas Lake and the Sevierville Convention Center, you're perfectly positioned for adventure and relaxation.

Don’t miss out on a delightful stay—book your room at Comfort Suites Kodak Sevierville today!

Important information:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Parking height restrictions apply.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in lb is 50

See all policies

Location

Guest Reviews

8.2
Based on 143 reviews
Cleanliness: 6.84
Service: 8.81
Location: 8.85
Room Quality: 7.8
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 7.84
Overall Experience: 8.31
S
Stephen extended_group us
10
Our best overnight stay!
Pros:

Location & staff

Cons:

Everything is always excellent.

2026-07-25 via Nuitee
D
Daniel couple us
7
2026-07-22 via Nuitee
D
Dawn solo_traveller us
9
Pros:

Great area

2026-07-18 via Nuitee
K
Kyle couple us
8
Overall great, will stay again
Pros:

The breakfast staff was great, the breakfast options could have been better compared to other hotels.

Cons:

The breakfast options could have been better compared to other hotels. Also the new Coffee machine was awesome but it gave the option for iced coffee, however ice was unable to be found.

2026-07-16 via Nuitee
B
Bradley family_with_children us
10
Pros:

The property is close to I40, and the flea market. This is my 2nd time staying at this location, and the employees are always super nice.

Cons:

The mattress in rm:115 isn’t the best definitely needs a new mattress. Hurt my wife’s and my back,

2026-07-16 via Nuitee
M
Martha extended_group us
8
Some of the amenities need repaired and updated
Pros:

Convinced

2026-07-15 via Nuitee
G
Georgia solo_traveller us
10
Pros:

everything

2026-07-14 via Nuitee
L
Leslie solo_traveller us
9
Pros:

Location. Breakfast was great! Great price for the room. Was able to check in a little early.

Cons:

Water could have been warmer in the pool.

2026-07-13 via Nuitee
H
Heather family_with_children us
8
Pros:

The breakfast was great! Staff was nice! Bed was comfortable. & location was good.

Cons:

Pool heater went out, and the water was freezing! So we didn't get to enjoy the pool.

2026-07-13 via Nuitee
A
Ankit extended_group us
7
Cons:

Breakfast could have been better

2026-07-06 via Nuitee
I
Ivette couple us
1
I arrived a bit early ask staff if we could have breakfast she said no sent us to a restaurant down the road
Pros:

I would not stay here again,

Cons:

Staff

2026-07-06 via Nuitee
D
Dublyn couple us
9
Everyone was friendly and service was great.
Pros:

Pet friendly and close to the flea market.

Cons:

The breakfast food was just ok.

2026-07-06 via Nuitee
B
Brandon family_with_children us
1
Didn’t stay. Terrible
Pros:

The front seat tried to understand the problem

Cons:

I got to my room the the door was already opened then I walk in and there was gun stick to the chair , mold inside of the bathroom and lettuce and food and rubber bands everywhere and sticky stuff on counters I told the front desk and she refunded my money and then it never went back onto my card me and my family were 7 hours away from home and needed the money to stay somewhere else since it was after bank hours and all atms we went to didn’t accept any cash to be able to add onto our card and still dealing with our refund issue

2026-07-05 via Nuitee
G
Gerber solo_traveller us
10
Pros:

The staff was friendly and very helpful. There was a coffee/ latte/hot chocolate machine in the lobby that was available 24 hrs. My wife and nephew loved that. The pool hrs are great, except we only got to enjoy it once because they decided to paint. Hotel was clean and easy to get to.

Cons:

The fact that they decided to paint the pool room floor and we couldn't enjoy it.

2026-07-03 via Nuitee
M
Mallory family_with_children us
8
2026-06-25 via Nuitee
J
Jennifer solo_traveller us
1
Pros:

The two employees we interacted with during the stay were kind.

Cons:

There was hair all over the bath tub. There was a hole in the ceiling above the bed that made the room smell awful. The bed was so close to the ac that it could not properly run and the room was very stuffy. Also I left with bug bites. We checked in at 8pm went to town and then got back to room at 11:30pm checking out at 1am after trying to give the room time to cool down. The owner decided because they charged our card at 3pm due to filling up that we only deserved 1 nights refund after paying for 2 nights. I had 2 kids trying to make the best of the situation until they begged to leave.

2026-06-23 via Nuitee
M
Margaret family_with_children us
8
Good value. I was traveling with a school group. The staff was wonderful!
Pros:

Very quiet and easy to get on and off the interstate.

Cons:

The pillows were very hard and lumpy.

2026-06-19 via Nuitee
J
James solo_traveller us
10
2026-06-12 via Nuitee
T
Tim family_with_children us
10
2026-06-10 via Nuitee
M
mary jane couple us
4
Cons:

Not very clean ! To much noise

2026-06-10 via Nuitee