Hilton Garden Inn Huntsville South/Redstone Arsenal

Hotels
•
Hilton Garden Inn
8.6 (535 reviews)
301 Boulevard South Southwest , Huntsville , US
+1 256-881-4170

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Dirty pool
Breakfast needs improvement
Issues with cleanliness in some areas

Categories

Cleanliness
8
Several guests noted issues like dirty pool and spots on carpets.
Service
9.27
Friendly and helpful staff were frequently mentioned.
Location
9.1
Many reviews highlighted a good location, close to UAB and restaurants.
Room Quality
8.96
Rooms were described as comfortable and clean in multiple reviews.
Amenities
7.49
Issues noted with the pool and food service, but some expressed satisfaction with the indoor pool.
Value for Money
8.95
General agreement that the hotel provided a good value for its price.
Food and Beverage
8
Mixed reviews on food availability and breakfast served.
Overall Experience
9.06
Overall positive sentiment with some minor complaints noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:35

Property Description

Convenient Location and Nearby Attractions
Located just off Highway 231, the Hilton Garden Inn Huntsville South/Redstone Arsenal is only 3 miles away from the Redstone Arsenal. Within a short drive, guests can explore the Huntsville Botanical Garden, Monte Sano State Park, and the University of Alabama in Huntsville.

Relaxing Amenities
Unwind in the indoor pool or hot tub, stay active at the fitness centre, and enjoy modern comfort in rooms featuring flat-screen TVs, microwaves, refrigerators, and MP3 docking stations. Wired internet access keeps you connected during your stay.

Dining Options and Convenience
Satisfy your cravings at the on-site restaurant or grab a quick snack from the convenience store. Whether for leisure or business, the Hilton Garden Inn offers a convenient and comfortable stay for all guests.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Location

Guest Reviews

8.6
Based on 535 reviews
Cleanliness: 8
Service: 9.27
Location: 9.1
Room Quality: 8.96
Amenities: 7.49
Value for Money: 8.95
Food and Beverage: 8
Overall Experience: 9.06
L
Lauren • solo_traveller • us
8
Pros:

Bed was comfortable.

Cons:

Located near a sewage treatment plant so the whole parking lot smelled of poop in the evenings. The indoor pool is not heat so it was a brisk plunge when we swam.

2026-09-08 • via Nuitee
M
Maria Eugenia • couple • gb
1
2026-09-06 • via Nuitee
H
Heather • extended_group • us
2
Pros:

Clean beds and the room was cleaned

Cons:

Breakfast was not included in the stay. There was mold on the bathroom ceiling.

2026-09-04 • via Nuitee
H
Hamlin • solo_traveller • us
8
Pros:

Quiet and relaxing

Cons:

The breakfast buffet was a disappointment for 15.99 a person.I've had better much continental breakfast at other places that didn't cost extra.

2026-08-31 • via Nuitee
K
Kiana • solo_traveller • us
8
2026-08-31 • via Nuitee
A
Amber • family_with_children • us
7
2026-08-28 • via Nuitee
C
Calvin • solo_traveller • us
7
2026-08-24 • via Nuitee
G
Gabriel • family_with_children • gh
8
2026-08-17 • via Nuitee
M
Mike • solo_traveller • us
10
2026-08-17 • via Nuitee
C
Charles • family_with_children • us
10
Pros:

The staff was very friendly and the room was very clean.

2026-08-15 • via Nuitee
I
I4049VZheatherd • Couples
2
Do not stay here
Pros:

I would not recommend this hotel. It's unfortunate i can't rate them a zero.

My checkout time was 11:00 AM. I left my room around 10:00 AM and returned around 10:35 AM to find that housekeeping had already entered, cleaned the room, removed my belongings, and thrown away two bags of my personal items before checkout. Two other bags were placed on the housekeeping cart.

I was told the room attendant assumed I had checked out because there was no luggage in the room. I did not have luggage with me. I had bags of personal belongings, food I had purchased, and items for my road trip in the room. A guest leaving the room before checkout is not the same as a guest checking out, and it should not have been treated that way.

This created immediate problems for me. My food was thrown away, I did not have a car, and I had to spend extra money on DoorDash and repurchase items for my road trip. No one offered immediate help after I explained that my food had been discarded and I had no transportation.

The response afterward has been unacceptable. I was told a manager would call me, but that call never happened. I called the hotel and left a message, but the manager did not respond. I also followed up by email and did not receive a response. It took almost a week to receive an apology, and now it has been four weeks with no real resolution for my discarded property or the additional expenses this caused.

The points offered do not even equal the value of the items that were thrown away, and I was told it could take up to six weeks to receive them. I do not understand how that is considered an appropriate answer to an immediate issue caused by the hotel. Points arriving weeks later do not replace food, personal belongings, or items I had to repurchase right away.

This was not simply a housekeeping mistake. This was a failure to respect checkout time, guest property, and basic customer service. Even worse, the hotel has had a month to make it right and still has not resolved the issue.

I would not feel comfortable staying here again.

2026-07-23 • via Tripadvisor
M
Myriam • family_with_children • us
10
Very nic
Pros:

Everything

Cons:

No breakfast

2026-07-14 • via Nuitee
S
Spencer • couple • us
10
2026-07-08 • via Nuitee
J
Jose • couple • us
5
2026-07-08 • via Nuitee
E
Erica • solo_traveller • us
9
Excellent stay, with very minor oppsies
Pros:

I really liked that I was greeted through the t.v. when I entered the room! Son's was really great getting us checked in quickly.

Cons:

The towel i used seemed dirty, and when I got in the shower the shampoo was completely out!

2026-07-02 • via Nuitee
J
JimenezMonsalve • family_with_children • us
10
Pros:

Great location and accommodating to families with Animals. Plus the Mexican restaurant that’s 50 meters away really helps with late dinner.

2026-06-18 • via Nuitee
R
Rebecca • couple • us
10
2026-06-10 • via Nuitee
X
X9208YIkarenm • Family
10
Wonderful 10/10
Pros:

Yolanda greeted us and made check in a wonderful experience! Everyone was kind and helpful. Room was cleaned very well! House keeper did excellent job!! Will be back! Thank you and wonderful staff 😊

2026-06-04 • via Tripadvisor
A
Adrian • solo_traveller • us
10
2026-05-24 • via Nuitee
L
Lisa • family_with_children • us
10
2026-05-23 • via Nuitee