Piermonde Apartments Cairns

Hotels
8.7 (552 reviews)
2-4 Lake Street , Cairns , au

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Tour desk
Hot tub/Jacuzzi
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Spacious units
Great location
Friendly service
Lovely views
Cons:
Slight smell in some units
Pool area needs maintenance
Dated decor in some areas

Categories

Cleanliness
8.13
Mixed sentiments; some reviews mention slight smells or dated feel.
Service
9.1
Generally positive feedback on staff friendliness and service upon arrival.
Location
9.14
Consistently praised for its excellent location close to amenities.
Room Quality
8.59
Spacious, comfortable rooms with good facilities; some mentioned units seem dated.
Amenities
8.62
Positive mentions of kitchen facilities and outdoor spaces, though improvements needed.
Value for Money
8.58
Considered a good value especially for families, with spacious accommodations.
Food and Beverage
8.63
Not specifically mentioned; assumed standard quality.
Overall Experience
8.8
Overall positive experiences highlighted, with a few minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:34

Property Description

Stylish Apartments with River Views

Luxurious Amenities

Convenient Location

Experience the luxury of Piermonde Apartments Cairns with stylish 2 and 3-bedroom apartments, each featuring a balcony with stunning river views. Relax by the outdoor swimming pool or spa, and stay connected with free WiFi. Enjoy the convenience of a BBQ area, tour desk, and nearby attractions like Marlin Marina. With a short walk to Cairns Esplanade and close proximity to the airport, Piermonde Apartments Cairns offers the perfect blend of comfort and convenience for your stay in Cairns. Book now for an unforgettable experience!

Important information:

Please note that a credit card guarantee is required at time of booking.

Please note that the hotel will process the full accommodations charge onto your nominated credit card 48 hours prior to arrival. All nonrefundable, prepaid rates will be charged upon booking. The hotel reserves the rights to cancel reservations on declined credit cards.

Please note that Piermonde Apartments Cairns requires a AUD 250 credit card pre-authorization upon check in to cover any incidental charges.

Please note that this property will not be serviced for the duration of your stay.

Check in requirements:
The person registering at check-in must be at least 18 years of age and must provide a valid photo ID and credit card. The ID and credit card must be in the same name as the guest's name on the booking confirmation.
A record and/or copy of this ID and credit card may be retained to minimize the risk of fraudulent usage and for verification purposes.

Please note that there is a 0.8% charge when you pay with a Visa, Mastercard or BankCard credit cards, a 3.35% charge for bank issued American Express credit cards and a 3.5% charge for American Express and Diners Club credit cards.

Please note that this property’s reception desk is located at Park Regis City Quays, next door at 6 Lake St, Cairns. Please contact the property in advance to arrange check in, using the contact details found on the booking confirmation.

Reception opening hours are 08:00 to 19:00 Monday to Sunday and 09:00 to 17:00 Public Holidays at Park Regis City Quays 6 Lake Street. Guests arriving outside reception opening hours can check in using the hotel's check-in machine. To receive the password, please contact the hotel prior to arrival using the contact details found on the booking confirmation.

Please note that this hotel has a strict "No Party Policy". Any violation of this policy will result in eviction from the property and additional cleaning fees will be charged.

Emergency Roof Top Repairs will be carried out from the 6th of May 2025 for 3 weeks, these works are emergency works that need to be completed. There will be some noise disturbance between the hours of 9am and 4pm Monday to FridayGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 15 per day.

Location

Guest Reviews

8.7
Based on 552 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.63
Overall Experience: 8.8
B
Barbara • couple • au
8
Great location
Pros:

The main bathroom had no towels. We were only staying for 1 night so it wasn't a problem as there were more towels in bathroom 2.

Cons:

Couchs could do with being cleaned

2026-05-24 • via Nuitee
E
ELISE • family_with_children • au
9
2026-05-24 • via Nuitee
M
Michelle • solo_traveller • au
9
2026-05-22 • via Nuitee
S
Sonnette • solo_traveller • au
7
Pros:

The location, it was in town and close to everything, within walking distance but still quite, was able to get a good night's sleep without being woken up by traffic noise.

Cons:

Reception called me around 4:50pm to ask what time I was checking in, and I explained what time I would be there (which would be another hour around 6pm) and they told me that's ok, they'll wait until I arrive but if I arrive later then 8pm they won't be there to check me in because they finish at 8pm. I explain I won't be too long and will be there in another hour, I then get a text message at 6pm while I'm literally on my way to the accommodation telling me they wont be there and I would have to self check in. I had trouble checking in and the receptionist at the Park Regis City Quays wasn't very helpful initially, she just handed me the keys and didn't explain anything to me, didn't even ask me for ID before giving me the keys to the accommodation. After getting lost and confused I'd gone back to ask for help, which she did but she could've helped at the start when I first checked in, it would've made things a whole lot easier.

Also some of the doors in the accommodation are not user friendly and not practical like the doors to the bathrooms and toilets. One of my kids even hurt their fingers trying to close and lock the door to the toilet and bathroom.

2026-05-11 • via Nuitee
J
Judy • couple • au
9
Short walk from Convention Centre
Pros:

Very clean, airy and comfortable apartment. Perfect location for visiting the convention centre. Great breakfast included a short walk away at Chambers.

Cons:

Couldn’t work out a way to lock our front door.

2026-05-08 • via Nuitee
M
Mudu • solo_traveller • au
10
2026-04-20 • via Nuitee
S
Sharpley • couple • au
5
Over priced for a unit that needs tlc. Stayed in far better for less.
Pros:

Location . Bed was comfortable

Cons:

Not clean . Toilet seats broken. Should have coffee maker at this price.

2026-04-15 • via Nuitee
D
Deepak • solo_traveller • au
9
2026-04-07 • via Nuitee
A
Anthony • family_with_children • au
10
Pros:

Great location and well set out.

2026-04-06 • via Nuitee
D
Diane • extended_group • us
9
Basically, we loved our stay and would return in the future.
Pros:

The location and view.

Cons:

We were told by the front desk if we needed extra towels, to come to lobby front desk and request in the morning, but there was never anyone at the front desk whenever we tried to do so.

2026-04-05 • via Nuitee
D
Douglas • family_with_children • gb
10
2026-04-02 • via Nuitee
R
Ron • extended_group • au
8
2026-03-21 • via Nuitee
S
Simpson • family_with_children • au
10
Pros:

Nice, clean spacious unit with a lovely view. Close to the esplanade.

2026-03-16 • via Nuitee
C
chris • couple • au
10
2026-03-14 • via Nuitee
J
Janessa • family_with_children • us
8
Great location, safe and quiet.
Pros:

Location

Cons:

Apartment was a bit tired

2026-03-11 • via Nuitee
B
Bronwyn • extended_group • au
10
Fantasic central point to return to after touring each day.
Pros:

Central location, water views, spacial apartment.

Cons:

Wasn't informed of checkout process for return of keys as Reception was unattended and a tradesman onsite advised me to leave keys at Park Regis reception.

2026-03-10 • via Nuitee
E
Ebony • extended_group • au
9
Pros:

Free upgrade to ocean view - loved that, thank you! Very spacious and clean!

Cons:

Leaving....

2026-03-09 • via Nuitee
M
Markéta • extended_group • cz
10
2026-03-08 • via Nuitee
P
Phiri • family_with_children • au
8
Pros:

The apartment was nice and clean

Cons:

Staff were were nice and friendly. Only problem was paid parking which is $15 a day which will be very expensive if you stay for a long time

2026-03-07 • via Nuitee
S
Shirley • family_with_children • au
10
Wow what a lovely unit! So much space for the family to spread out! Wonderful location, close to airport!
Pros:

Stunning views

Cons:

Nothing! Loved everything

2026-03-06 • via Nuitee