Piermonde Apartments Cairns

Hotels
8.7 (559 reviews)
2-4 Lake Street , Cairns , au

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Spacious units
Great location
Friendly service
Lovely views
Cons:
Slight smell in some units
Pool area needs maintenance
Dated decor in some areas

Categories

Cleanliness
8.13
Mixed sentiments; some reviews mention slight smells or dated feel.
Service
9.1
Generally positive feedback on staff friendliness and service upon arrival.
Location
9.14
Consistently praised for its excellent location close to amenities.
Room Quality
8.59
Spacious, comfortable rooms with good facilities; some mentioned units seem dated.
Amenities
8.62
Positive mentions of kitchen facilities and outdoor spaces, though improvements needed.
Value for Money
8.58
Considered a good value especially for families, with spacious accommodations.
Food and Beverage
8.63
Not specifically mentioned; assumed standard quality.
Overall Experience
8.8
Overall positive experiences highlighted, with a few minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:34

Property Description

Stylish Apartments with River Views

Luxurious Amenities

Convenient Location

Experience the luxury of Piermonde Apartments Cairns with stylish 2 and 3-bedroom apartments, each featuring a balcony with stunning river views. Relax by the outdoor swimming pool or spa, and stay connected with free WiFi. Enjoy the convenience of a BBQ area, tour desk, and nearby attractions like Marlin Marina. With a short walk to Cairns Esplanade and close proximity to the airport, Piermonde Apartments Cairns offers the perfect blend of comfort and convenience for your stay in Cairns. Book now for an unforgettable experience!

Important information:

Please note that a credit card guarantee is required at time of booking.

Please note that the hotel will process the full accommodations charge onto your nominated credit card 48 hours prior to arrival. All nonrefundable, prepaid rates will be charged upon booking. The hotel reserves the rights to cancel reservations on declined credit cards.

Please note that Piermonde Apartments Cairns requires a AUD 250 credit card pre-authorization upon check in to cover any incidental charges.

Please note that this property will not be serviced for the duration of your stay.

Check in requirements:
The person registering at check-in must be at least 18 years of age and must provide a valid photo ID and credit card. The ID and credit card must be in the same name as the guest's name on the booking confirmation.
A record and/or copy of this ID and credit card may be retained to minimize the risk of fraudulent usage and for verification purposes.

Please note that there is a 0.8% charge when you pay with a Visa, Mastercard or BankCard credit cards, a 3.35% charge for bank issued American Express credit cards and a 3.5% charge for American Express and Diners Club credit cards.

Please note that this property’s reception desk is located at Park Regis City Quays, next door at 6 Lake St, Cairns. Please contact the property in advance to arrange check in, using the contact details found on the booking confirmation.

Reception opening hours are 08:00 to 19:00 Monday to Sunday and 09:00 to 17:00 Public Holidays at Park Regis City Quays 6 Lake Street. Guests arriving outside reception opening hours can check in using the hotel's check-in machine. To receive the password, please contact the hotel prior to arrival using the contact details found on the booking confirmation.

Please note that this hotel has a strict "No Party Policy". Any violation of this policy will result in eviction from the property and additional cleaning fees will be charged.

Emergency Roof Top Repairs will be carried out from the 6th of May 2025 for 3 weeks, these works are emergency works that need to be completed. There will be some noise disturbance between the hours of 9am and 4pm Monday to FridayGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 15 per day.

Location

Guest Reviews

8.7
Based on 559 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.63
Overall Experience: 8.8
P
Patrice • family_with_children • au
3
Poor management reply after expressing concerns of safety after I was hit in the head
Pros:

The location was okay, partial of the view was nice, but was blocked by cruise ships

Cons:

not as clean as it should be or one would expect after paying large rates to stay, poor maintenance to the property, pool hot tub was freezing cold, shower head detached from wall and smashed me on the head, waste disposal in kitchen had a foul odour making it very unpleasant and unwelcoming. Patio was large but left dissatisfied as the floors were dirty, glass was gross looking which made the view more disappointing.

2026-07-02 • via Nuitee
G
George • solo_traveller • au
5
Disappointed furniture not.as good as we are use to otherwise a convenient place to stay.
Pros:

Location

Cons:

Slippery floors, lounge very difficult to get out of, TV in bed 1 not working, broken toilet seat, 2 beds pushed together, very uncomfortable matress, shower head needs replacin.

2026-07-01 • via Nuitee
C
Corey • extended_group • au
10
2026-06-29 • via Nuitee
S
Shannon • solo_traveller • au
10
2026-06-28 • via Nuitee
Y
YUAN SENG • solo_traveller • sg
10
Pros:

Big spacious and clean. Kitchen well stocked with cutlery. Good location with eateries and supermarket nearby. Brewery just across the road, car collection just 10 min walk away.

2026-06-17 • via Nuitee
M
Masayoshi • family_with_children • jp
10
2026-06-17 • via Nuitee
P
Peter • extended_group • nz
8
2026-06-14 • via Nuitee
J
john • family_with_children • au
7
2026-06-10 • via Nuitee
S
Stuart • extended_group • au
7
Lovely place, lovely town, great staff. Noise from brewery is very unpleasant.
Pros:

The check in staff were excellent. The appartment was very comfortable, nicely appointed and had beautiful views

Cons:

The doof doof noise from the brewery / bar opposite at night was very unpleasant.

2026-06-10 • via Nuitee
K
Kelly • family_with_children • au
8
Overall we would definitely come back.
Pros:

The view of the esplanade and water and mountains were spectacular. The 2 bedroom apartment was very spacious and had all the amenities that you needed. We had the best stay there.

Cons:

The sliding doors on the patio were a bit old. They were quite hard to slide.

2026-06-07 • via Nuitee
D
David • couple • au
10
2026-05-31 • via Nuitee
B
Barbara • couple • au
8
Great location
Pros:

The main bathroom had no towels. We were only staying for 1 night so it wasn't a problem as there were more towels in bathroom 2.

Cons:

Couchs could do with being cleaned

2026-05-24 • via Nuitee
E
ELISE • family_with_children • au
9
2026-05-24 • via Nuitee
M
Michelle • solo_traveller • au
9
2026-05-22 • via Nuitee
S
Sonnette • solo_traveller • au
7
Pros:

The location, it was in town and close to everything, within walking distance but still quite, was able to get a good night's sleep without being woken up by traffic noise.

Cons:

Reception called me around 4:50pm to ask what time I was checking in, and I explained what time I would be there (which would be another hour around 6pm) and they told me that's ok, they'll wait until I arrive but if I arrive later then 8pm they won't be there to check me in because they finish at 8pm. I explain I won't be too long and will be there in another hour, I then get a text message at 6pm while I'm literally on my way to the accommodation telling me they wont be there and I would have to self check in. I had trouble checking in and the receptionist at the Park Regis City Quays wasn't very helpful initially, she just handed me the keys and didn't explain anything to me, didn't even ask me for ID before giving me the keys to the accommodation. After getting lost and confused I'd gone back to ask for help, which she did but she could've helped at the start when I first checked in, it would've made things a whole lot easier.

Also some of the doors in the accommodation are not user friendly and not practical like the doors to the bathrooms and toilets. One of my kids even hurt their fingers trying to close and lock the door to the toilet and bathroom.

2026-05-11 • via Nuitee
J
Judy • couple • au
9
Short walk from Convention Centre
Pros:

Very clean, airy and comfortable apartment. Perfect location for visiting the convention centre. Great breakfast included a short walk away at Chambers.

Cons:

Couldn’t work out a way to lock our front door.

2026-05-08 • via Nuitee
M
Mudu • solo_traveller • au
10
2026-04-20 • via Nuitee
S
Sharpley • couple • au
5
Over priced for a unit that needs tlc. Stayed in far better for less.
Pros:

Location . Bed was comfortable

Cons:

Not clean . Toilet seats broken. Should have coffee maker at this price.

2026-04-15 • via Nuitee
D
Deepak • solo_traveller • au
9
2026-04-07 • via Nuitee
A
Anthony • family_with_children • au
10
Pros:

Great location and well set out.

2026-04-06 • via Nuitee