Palazzo Rosenthal Vesuview Hotel & Resort

Hotels
8.6 (894 reviews)
Via Fossa Della Monica, 9 , Trecase , it

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Breakfast could be improved

Categories

Cleanliness
7.74
Some complaints about cleanliness and maintenance were raised, such as a broken toilet seat and general cleanliness issues.
Service
9.21
The staff were frequently praised for their kindness and helpfulness throughout the reviews.
Location
9.25
Reviews highlighted a beautiful location, close to attractions with great views.
Room Quality
8.2
Rooms were generally spacious and enjoyable, though some mentioned outdated facilities.
Amenities
8.73
The presence of a nice pool and good amenities was noted, though some small issues were mentioned.
Value for Money
8.69
Considering the overall experience, many found it to offer good value given the scenic location.
Food and Beverage
8.24
Mixed reviews on breakfast, some enjoyed it while others found it lacking.
Overall Experience
8.71
Overall satisfaction was high, with many expressing they would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:28

Property Description

Luxurious Accommodation with Spectacular Views
Palazzo Rosenthal offers spacious rooms with balconies and plasma-screen TVs, featuring classical Italian furniture and comfortable mattresses. An electronic system ensures convenience and comfort during your stay.

Relaxation and Recreation
Unwind in the garden or on the terrace with soft music and breathtaking views, or take a refreshing swim in the pool surrounded by sun beds.

Exceptional Dining and Events
Indulge in the hotel's own restaurant or host special events on the expansive outdoor patio. Let our dedicated staff enhance your experience, with pick up services available for your convenience.

Book now and experience the elegance and serenity of Palazzo Rosenthal Vesuview Hotel & Resort.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Sun, Nov 1, 2026 until Thu, Apr 1, 2027
Swimming pool: Closed from Sun, Nov 1, 2026 until Thu, Apr 1, 2027

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 3 years old and over stay for € 35 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 894 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 8.24
Overall Experience: 8.71
J
Jose family_with_children de
7
2026-05-27 via Nuitee
C
Claude solo_traveller fr
9
Pros:

Très belle hotel,personels sympa ,a l'écoute très bon restaurant chambre confortable

Cons:

L'accès a l'hôtel ,petite rue a l'italienne!!!

2026-05-25 via Nuitee
A
alexandre solo_traveller fr
8
Pros:

Au pied du Vésuve !
Un patron très sympa et on y mange très bien

2026-05-22 via Nuitee
C
carole family_with_children fr
1
Pros:

Nous n’avons pas pu séjourner dans cet hôtel, car malgré une erreur très vite signalée, je n’ai pas pu être remboursé ni par l’hôtel ni par Booking.

2026-05-19 via Nuitee
M
Marie-Clotilde solo_traveller fr
8
Pros:

Terrasse et jardins avec vue sur le Vesuve et la mer

Cons:

Réapprovisionnement du petit déj. Il faut être dans les 1ers pour avoir tout le choix. Décoration un peu vieillotte

2026-05-17 via Nuitee
I
Irena couple cz
5
Dobrý výchozí bod na výlety do Pompejí i na vesuv. Hotel zajistil i výlet na Capri. Jinak tam moc není co dělat, odkázán
Pros:

Výhled na vesuv a neapolský záliv

Cons:

Noční hluk z oslavy a jídlo v restauraci

2026-05-17 via Nuitee
M
Marianna couple il
6
Overrated and the description is not accurate.
Pros:

Sitting outside in the hotel patio was nice, especially when the weather is fine. The breakfast is good.

Cons:

We expected the view of Vesuvius (following the name of the hotel), but it cannot be seen from the room balcony/ The view from the balcony is not good at all (overlooking the other house).
The location is problematic: there are almost no restaurants around, nothing in walking distance. Reaching it by train is problematic - there is no pedestrian path.
The room itself had a problem with rushing vent, which hotel didn't manage to fix or change the room.

2026-05-15 via Nuitee
A
Ales solo_traveller cz
9
2026-05-11 via Nuitee
B
Bottin Philippe couple be
10
Merci à toi Luciano ainsi qu'à tout le personnel formant une équipe formidable
Pros:

L'hôtel est idéalement situé pour visiter la région entre Sorrento et Napoli, avec une vue exceptionnelle sur la baie de Napoli et le Vésuve.
Les attentions de Luciano et de toute son équipe pour les clients.
Le petits déjeuner et le diner qui pendant 12 jours furent variés et très bons.
La navette qui nous conduisait et venait nous rechercher à la gare de Léopardi.
Le parc fleuri et arboré ainsi que la piscine très biens entretenus ajoutent encore un plus à la qualité de notre séjours.

2026-05-08 via Nuitee
D
Damien solo_traveller fr
9
Vue exceptionnelle
Pros:

Personnel très accueillant, polyglotte, et attentionné.
Emplacement de rêve, dans le calme avec vue sur la Vésuve, la baie de Naples et Capri. Chambre spacieuse, bien équipée , avec grand balcon.

Cons:

Rien

2026-05-04 via Nuitee
G
Gerhard couple ch
5
Pros:

- die Lage ist sehr gut, man ist in der Mitte zwischen Pompei und Neapel

Cons:

- es war ein 2tes Doppelbett im Zimmer, dadurch wurde viel Platz versperrt

2026-05-04 via Nuitee
E
Eric family_with_children nl
9
2026-05-01 via Nuitee
M
maureen solo_traveller fr
10
Pros:

Tout etais parfait, le personnel eqt disponible et d'une gentillesse incroyable ! Le gerant est au petit soins et fait attention à tous les details . Le cadre est idyllique et le restaurant à tomber.

2026-04-29 via Nuitee
C
Christine solo_traveller de
10
Pros:

Alles die Lage und Ruhe und die unglaublich saubere Anlage

Cons:

--

2026-04-28 via Nuitee
G
Grzegorz couple ie
2
Overall, the property has potential, but the pricing practices significantly detracted from the experience.
Pros:

The room itself was spacious and comfortable, but the bathroom is outdated and in need of renovation. The hotel grounds are lovely and have a nice atmosphere, which we appreciated. However, the breakfast was poor.

Cons:

Disappointing experience, mainly due to misleading pricing.

I booked two rooms for two couples. On both Booking.com and the hotel’s own website, the price is the same whether a room is booked for one or two people, so it was reasonable to expect that each room would accommodate two guests. However, we were charged an additional €40 per room per day for the second person, which added up to €320 over four nights. This felt misleading and, frankly, like a complete rip-off.

2026-04-28 via Nuitee
M
Mahan solo_traveller us
10
I’ll be back
Pros:

9/10 Bery friendly staff and beautiful view

Cons:

The Breakfast

2026-04-22 via Nuitee
S
Stella couple fr
7
Sympa mais vieillissant .
Pros:

Très bon accueil, personnel gentil et arrangeant… Bel établissement même si vieillissant et jolie piscine.

Cons:

Dans la chambre nous n’avons pas trouvé de quoi nous restaurer avec un petit café ou autre..
Très difficile de repérer l’éclairage de la chambre et la terrasse… beaucoup d’interrupteurs qui ne fonctionnent pas ou qui ne servent pas…
Les toilettes n’étaient pas propres.
Et dommage pour un 4 étoiles d’avoir des gobelets en plastiques pour le petit déjeuner.

2026-04-20 via Nuitee
A
Alexandra- Crina couple ro
8
Big confortable and cozy rooms with beautiful view
Pros:

There are a few things that are important to us when we book a hotel for a short stay: location, how clean the rooms are , parking if we have a car, pressure of the water, the confort of the bed and the silance at night to be able to rest.
We booked a room at this hotel for 2 nights. What I loved was the fact that the hotel has a huge parking place, you do not need to worry about parking if you have a car. We upgraded our room when we made the reservation thus we had a bigger room with a beautiful view. The room was clean, the bed was extremely comfortable. We had very good water pressure and it was running as hot as we wanted- which we loved for nice hot relaxing showers.

Cons:

One of the reasons we booked this hotel was the location. We had rented a car and we were looking for a place outside the city, a bit isolated in order to be silance since I am easily disturbed of any noise at night and I read that Napoli is not a quiet place. This location ticked all of the boxes as we read the read the description and the reviews before booking the room. What we did not know and could not find in the reviews was that the hotel was an evening events place/court. We travelled during the weekend and there was an event on Friday night as well as on Saturday night with loud music. I was not bothered that much of the music because I was exhausted but if I knew this, I wouldn’t had booked this place and i think it is important to know this when you are making a reservation especially if you are primarily looking for silance at night to be able to rest.

2026-03-02 via Nuitee
K
Kathryn family_with_children nl
7
2026-01-19 via Nuitee
G
Giuseppe couple it
10
2026-01-19 via Nuitee