Hilton Garden Inn Austin North

Hotels
•
Hilton Garden Inn
8.6 (664 reviews)
12400 North IH-35 Building C , Austin , us
+15123393626

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Location
Staff friendliness
Cons:
Cleanliness issues
High additional costs

Categories

Cleanliness
8.4
Several reviews indicated that rooms were not adequately clean and mentioned issues like mold in the shower.
Service
10
Mixed experiences with staff; some were pleasant while others were noted as unprofessional.
Location
9.87
Generally noted as a strong point in multiple reviews.
Room Quality
8.91
Some reviews indicated problems like hard beds and poorly maintained furnishings.
Amenities
7.86
Complaints about additional charges for basic amenities.
Value for Money
7.39
Multiple complaints about extra charges and perceived lack of value.
Food and Beverage
6.35
Numerous complaints about breakfast costs and limited options.
Overall Experience
10
Despite some negative points, the location and some staff interactions were praised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:55

Property Description

Convenient Location and Nearby Attractions
Located just off Interstate 35, the Hilton Garden Inn Austin North provides easy access to Austin's key attractions, including the state Capitol building, Lake Travis, and the University of Texas campus.

Modern Amenities
Guests can enjoy complimentary high-speed internet, a fitness center, and a swimming pool during their stay at the hotel.

On-Site Dining
Indulge in delicious meals at the Garden Grille & Bar, serving breakfast and dinner for a convenient dining experience.

Experience comfort and convenience at the Hilton Garden Inn Austin North. Book your stay now for a memorable visit to Austin!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM
Airport code: AUS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 664 reviews
Cleanliness: 8.4
Service: 10
Location: 9.87
Room Quality: 8.91
Amenities: 7.86
Value for Money: 7.39
Food and Beverage: 6.35
Overall Experience: 10
S
Shiver • solo_traveller • us
10
2026-07-04 • via Nuitee
S
Shiver • couple • us
10
Pros:

Love the staff and quiet comfortable rooms

2026-07-04 • via Nuitee
M
Mark • solo_traveller • us
9
2026-07-03 • via Nuitee
J
Juan • family_with_children • uy
9
2026-07-03 • via Nuitee
S
Sappert • solo_traveller • at
9
2026-07-02 • via Nuitee
M
Martin • couple • us
10
2026-06-29 • via Nuitee
C
Charles D • solo_traveller • us
10
Pros:

All the staff were all welcoming and smiles.

Cons:

There was nothing I didn't like.

2026-06-25 • via Nuitee
A
Angela • family_with_children • us
8
2026-06-16 • via Nuitee
F
Frankie • couple • us
10
I would be back again it was very hospitality
Pros:

Quiet and peaceful

2026-06-15 • via Nuitee
D
David • couple • au
7
Cool place, nice and quiet with all the amenities you need
Pros:

It’s a place with many rooms, it is quite an older building but it adds to the charm.

Cons:

Sometimes the key cards lost their data so I had to get them rewritten at the kiosk. Was a bit annoying.

2026-06-11 • via Nuitee
K
kendall • extended_group • us
8
2026-06-09 • via Nuitee
J
Jeffrey • solo_traveller • us
9
2026-06-05 • via Nuitee
F
Fidel • couple • us
8
my stay waa pleasant
Pros:

good location and clean

2026-06-04 • via Nuitee
I
Islam • couple • us
8
2026-06-02 • via Nuitee
J
James • extended_group • us
4
Pros:

The breakfast was not included with the room. The charged $12 for breakfast. I haven't stayed in a hotel in the last ten years that charged for breakfast.

Cons:

Being charged for breakfast.

2026-06-01 • via Nuitee
K
Katherine • solo_traveller • us
6
N/A
Pros:

Very friendly staff. The bed was comfortable.

Cons:

When I got to my room there was no toilet paper. Also there were stains in a lot of areas. Also my key would stop working after a certain amount of time

2026-05-31 • via Nuitee
H
Hilario Esquivel • couple • us
7
Cons:

Spanish

2026-05-25 • via Nuitee
K
Krishna Reddy • family_with_children • us
9
2026-05-24 • via Nuitee
L
Laura • couple • fr
7
2026-05-21 • via Nuitee
G
GVRBill • Couples
8
Good stay over all, a couple of nits
Pros:

I'm truly baffled by the negative reviews. Agree it is worn around the edges, and while it has some modern amenities (e.g. Qi charging pad), it misses others (no streaming options at all). But the room was very inexpensive by current standards (under $100/night), bed was comfy, toilet and shower worked, Keurig coffee maker and fridge/microwave in the room, sofa, Herman Miller desk chair, etc. Definitely agree you'd want a room facing the back, not the freeway, but staff was generally fine (we did have to wait at checkout as no one was there, which was odd). For breakfast, my wife and I used our diamond credits for the yogurt bowls on the menu and they were beautifully made. No meaningful complaints - would definitely stay here again if I was in the area. They have a guest laundry room if you need that.

2026-05-20 • via Tripadvisor