Hilton Garden Inn Austin North

Hotels
•
Hilton Garden Inn
8.6 (649 reviews)
12400 North IH-35 Building C , Austin , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Staff friendliness
Cons:
Cleanliness issues
High additional costs

Categories

Cleanliness
8.4
Several reviews indicated that rooms were not adequately clean and mentioned issues like mold in the shower.
Service
10
Mixed experiences with staff; some were pleasant while others were noted as unprofessional.
Location
9.87
Generally noted as a strong point in multiple reviews.
Room Quality
8.91
Some reviews indicated problems like hard beds and poorly maintained furnishings.
Amenities
7.86
Complaints about additional charges for basic amenities.
Value for Money
7.39
Multiple complaints about extra charges and perceived lack of value.
Food and Beverage
6.35
Numerous complaints about breakfast costs and limited options.
Overall Experience
10
Despite some negative points, the location and some staff interactions were praised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:55

Property Description

Convenient Location and Nearby Attractions
Located just off Interstate 35, the Hilton Garden Inn Austin North provides easy access to Austin's key attractions, including the state Capitol building, Lake Travis, and the University of Texas campus.

Modern Amenities
Guests can enjoy complimentary high-speed internet, a fitness center, and a swimming pool during their stay at the hotel.

On-Site Dining
Indulge in delicious meals at the Garden Grille & Bar, serving breakfast and dinner for a convenient dining experience.

Experience comfort and convenience at the Hilton Garden Inn Austin North. Book your stay now for a memorable visit to Austin!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 AM
Airport code: AUS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 649 reviews
Cleanliness: 8.4
Service: 10
Location: 9.87
Room Quality: 8.91
Amenities: 7.86
Value for Money: 7.39
Food and Beverage: 6.35
Overall Experience: 10
L
Laura • couple • fr
7
2026-05-21 • via Nuitee
G
greg • extended_group • us
10
2026-05-16 • via Nuitee
A
Alana • couple • us
10
Pros:

Clean rooms

Cons:

No complimentary breakfast

2026-05-11 • via Nuitee
M
Melinda • couple • us
10
Pros:

Clean facilities with friendly staff and comfortable beds.

2026-05-11 • via Nuitee
N
Narayanan • family_with_children • us
1
Pros:

Room sheets had blood stains and even after complaining they did not change it

Cons:

Room very bad

2026-05-11 • via Nuitee
H
Hideki • solo_traveller • jp
1
2026-05-04 • via Nuitee
J
Jackson • solo_traveller • us
10
Pros:

The staff was very friendly, the room and the building was clean, especially the laundry room... And they had laundry supplies available.

Cons:

No complaints....

2026-04-29 • via Nuitee
H
Harper • extended_group • us
10
2026-04-28 • via Nuitee
• couple • bz
8
2026-04-25 • via Nuitee
F
Francis Regalado • couple • do
10
Pros:

El personal muy amable el hotel impecable y muy tranquilo

2026-04-21 • via Nuitee
R
Rhonda • solo_traveller • us
7
Comfortable & pleasant.
Pros:

I would have liked the location to have been closer to where I was going to be, but it was ok. The room was comfortable. The staff was friendly and welcoming.

Cons:

I didn't like the fact that breakfast was an extra expense. I didn't partake. Quite disappointed with this, so I will probably not look for a Hilton again for a stay.

2026-04-20 • via Nuitee
A
Angela • solo_traveller • us
5
Pros:

Less expensive than nearby locations

Cons:

Beds super uncomfortable, staff was interesting ?

2026-04-19 • via Nuitee
E
Emanuel • couple • us
7
2026-04-18 • via Nuitee
N
Nancy • couple • us
9
Pros:

The staff was very nice. The food was typical of breakfast bars but not free. Access from the hotel onto the highway was fairly easy. The room was comfortable.

2026-04-14 • via Nuitee
C
Cara • family_with_children • au
8
Good value for money
Pros:

The room was spacious and clean. Bed was comfortable and the gym was adequate.

2026-04-13 • via Nuitee
M
Melyssa • couple • us
10
Pros:

The location, comfy bed, and hot water in shower.

Cons:

The AC took a while to get cold. The breakfast cost.

2026-04-13 • via Nuitee
J
Jayden • couple • us
10
2026-04-11 • via Nuitee
S
Souza • solo_traveller • us
10
2026-04-10 • via Nuitee
S
soares • couple • us
2
Pros:

Did not eat breakfast at the hotel

Cons:

The bathroom shower stall was leaking and when I finished my shower, I had a flooded bathroom. I requested a room change and requested for the room to be checked before I moved over and was told that all is good and there is no leakage in the shower stall. But again the shower stall was leaking and we had a flooded bathroom again after taking a shower. Very annoying

2026-04-09 • via Nuitee
B
Baylor • extended_group • us
10
2026-04-09 • via Nuitee