Courtyard by Marriott Miami at Dolphin Mall

Hotels
Courtyard by Marriott
8.8 (2380 reviews)
11275 Northwest 12th Street , Miami , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Good amenities
Cons:
Cleanliness issues
Limited breakfast options
Old room decor

Categories

Cleanliness
8.28
Some reviews noted issues with bathroom cleanliness and rust.
Service
9.25
Staff were consistently described as friendly, helpful, and accommodating.
Location
9.29
Multiple reviews highlighted the hotel's proximity to Dolphin Mall and great surroundings.
Room Quality
8.74
Most reviews mentioned comfortable rooms, though a few noted that some were old or small.
Amenities
8.77
Guests appreciated amenities such as the pool and gym, despite some limitations mentioned.
Value for Money
8.73
Generally viewed as good value, but some reviews noted limited breakfast options.
Food and Beverage
8.28
Breakfast options were limited, but some guests enjoyed snacks and drinks.
Overall Experience
9.05
Overall, guests enjoyed their stay with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:33

Property Description

Convenient Location at Dolphin Mall
This hotel is the perfect choice for travelers looking for a comfortable stay near the bustling Dolphin Mall.

Modern Amenities and Comfortable Rooms
Each non-smoking room is equipped with a 37” flat-screen TV, a small refrigerator, and modern media devices for your entertainment. The en suite bathrooms feature luxurious granite bathtubs and complimentary bathroom amenities.

Relaxation and Dining Options
Guests can unwind in the hot tub or keep up with their fitness routine in the well-equipped fitness centre. Start your day right with a delicious breakfast at The Bistro on-site.

Book your stay at Courtyard Miami at Dolphin Mall now to experience convenience, comfort, and relaxation during your visit to Miami.

Important information:

Please note there is a USD 5.00 surcharge for package receiving and holding. Packages weighing over 22 kilograms are charged USD 50.00 per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MIA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 2380 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.05
R
Ricardo solo_traveller br
7
2026-07-01 via Nuitee
J
JOSE family_with_children pe
10
HOTEL MUY LIMPIO - UBICADO DENTRO DEL DOLPHIN MALL
Pros:

LA COMODIDAD DE LA HABITACION, EL DESAYUNO INCLUIDO CON MULTIPLES OPCIONES PARA ELEGIR, NO ES BUFETT PERO TIENEN BUENA SAZÓN. LA UBICACIÓN DENTRO DEL DOLPHIN MALL, LO HACE MUY INTERESANTE, ADEMÁS ESTÁ CERCA DEL AEROPUERTO, A UNOS 15 MINUTOS EN AUTO, TIENE AMPLIO ESTACIONAMIENTO, PISCINA, GIMNASIO PEQUEÑO. EL PERSONAL ES MUY AMABLE, MUCHOS HABLAN CASTELLANO. EL CHECK OUT ES 11 AM. LA LLAVE YA NO FUNCIONA UN MINUTO DESPUÉS PERO TE GUARDAN LAS MALETAS HASTA LA HORA DE TU SALIDA DEFINITIVA.

Cons:

QUE LAS HABITACIONES DOBLES, TENGAN DOS CAMÁS, TIENEN UN SOFÁ CAMA, CON UN COLCHÓN DEMASIADO DELGADO.

2026-06-30 via Nuitee
M
MARCELO couple br
9
Pros:

Localização

Cons:

A academia poderia ser um pouco maior e mais bem equipada.

2026-06-29 via Nuitee
V
Vanessa family_with_children sv
8
2026-06-26 via Nuitee
R
Robinson-Thomas solo_traveller ag
10
2026-06-26 via Nuitee
S
Shivanand extended_group tt
7
Great location
Pros:

Location

Cons:

The Room

2026-06-23 via Nuitee
Anty P solo_traveller bm
10
Pros:

Room was amazing very spacious clean loved the porch area. Staff was great .

Cons:

Maintenance man was mean came check hot water not fixed . Then walked all on my hath mat in his work boots.

2026-06-22 via Nuitee
T
Tiffany solo_traveller sr
6
2026-06-22 via Nuitee
B
Bamdad solo_traveller au
8
Pros:

Staff

2026-06-22 via Nuitee
R
Rocio family_with_children us
9
Great stay and location
Pros:

Great location. Room was spacious and clean. Staff was nice and friendly.

Cons:

I think it was overpriced.

2026-06-21 via Nuitee
Y
Yomaris couple us
3
Cons:

Muy caro y no nos dieron desayuno

2026-06-21 via Nuitee
S
Swan couple bm
9
awesome value! highly recommended!
Pros:

When we travel to Miami , we love to stay at this hotel, because of the location , staff and overall home feel of the hotel!

Cons:

We have stayed there multiple times and we have not had a bad experience

2026-06-20 via Nuitee
M
manoj solo_traveller tt
8
Pros:

The location

2026-06-20 via Nuitee
J
jose couple us
10
2026-06-19 via Nuitee
H
Hitiura solo_traveller us
1
Worst hotel customer service - beware
Pros:

Nothing, it was way overpriced for the quality of facilities and the customer service. I will not go back ever.

Cons:

I am Hitiura. I had booked room 211 and 215. 215 was a two queen sized bed for two nights and I prepaid that room over $600. When I got to the reception, the receptionist accused me of not paying my room and it made me very embarrassed in front of my family. I had already prepaid the room a month in advance and now I am told to pay it right now. I explained this and he told me to wait until his manager gets here. I have never had this issue happen and I travel a lot for work and leisure. Then his manager is not here but he says it is okay and I can go to the room. I don't understand if he found my payment or what happened. He then proceeds to give me card keys and half of them don't work so I have to go down to the reception three times to keep asking for new cards that will open the door. I also looked at my receipt and it had "no show" written under my name even though I have a message thread with the hotel clearly informing them that I will not arrive the first night but it still paid for it so I can get in the room in the morning of June 13 instead of waiting for 4pm check in. The same message thread has the response of the hotel saying it was fine. After I left, I was charged a $8 fee for a water bottle that I don't even remember ever using because me and my guests had brought our drinks from the cruise we just disembarked from. We had more drinks that we could use so we ended up thrashing most of them. I can't believe my family would have used a hotel water instead of all the water bottles we had brought with us. I was definitely scammed and treated poorly but I let it go because I don't want to deal with this hotel staff that makes me feel like I am in the wrong. Overall, I had an absolutely disastrous experience at this hotel and will be avoiding it from now on. I don't want to get scammed again with some obscure made up charges.

2026-06-16 via Nuitee
T
Tennyson couple tc
8
It was a good stay
Pros:

Close proximity to the mall

Cons:

Rooms can do with an upgrade. Bathroom has some rust

2026-06-16 via Nuitee
H
Hitiura solo_traveller us
1
2026-06-16 via Nuitee
S
SAHADEO solo_traveller tt
10
Fantastic , Exceptional, Just Great
Pros:

Everything was just Fantastic!

2026-06-16 via Nuitee
R
Rosa Lucia solo_traveller py
8
2026-06-15 via Nuitee
E
Escobar extended_group co
9
2026-06-12 via Nuitee