Residence Inn Birmingham Hoover

Hotels
•
Residence Inn
8.6 (221 reviews)
2725 John Hawkins Parkway , Birmingham , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good breakfast
Location
Cons:
Cleanliness issues
Broken amenities
Mixed service quality

Categories

Cleanliness
7.15
Several reviews mentioned dirty sheets, unclean bathrooms, and overall cleanliness issues.
Service
9.15
Mixed sentiments; some staff were friendly and helpful, while others were described as unfriendly.
Location
9.65
The location was frequently praised as perfect and convenient.
Room Quality
7.65
Rooms varied in quality; some were spacious and clean, but others had issues like odors and noise.
Amenities
8.15
General reports of satisfactory amenities, though a broken ice machine was noted.
Value for Money
8.65
Value was generally perceived well, though some found it not worth the price due to room quality.
Food and Beverage
9.15
Breakfast and cookies were highlighted positively, enhancing the dining experience.
Overall Experience
9.25
Overall experience is mixed; while some enjoyed their stay, others faced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:44

Property Description

Luxurious Accommodations
Indulge in elegantly-furnished guestrooms at our Hoover hotel, featuring a spacious living area and a fully-equipped kitchen with modern amenities including a dishwasher and stovetop. Enjoy your meals in the dining area and unwind on the comfortable sofa while watching cable TV.

Fitness and Recreation
Stay active during your stay with access to our well-appointed fitness center, complete with cardiovascular equipment and free weights for a satisfying workout. Take a refreshing dip in our outdoor swimming pool to relax and rejuvenate after a busy day exploring the area.

Convenient Location
Located just 1 mile from the shopping area of Patton Creek and a short drive from Birmingham Zoo, Residence Inn Birmingham Hoover offers the perfect blend of comfort and convenience. Plus, with free public parking available, your stay with us is hassle-free.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Swimming pool: Closed from Thu, Oct 1, 2026 until Wed, Mar 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BHM

Location

Guest Reviews

8.6
Based on 221 reviews
Cleanliness: 7.15
Service: 9.15
Location: 9.65
Room Quality: 7.65
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 9.15
Overall Experience: 9.25
D
Duman • couple • us
10
2026-09-05 • via Nuitee
N
N1380DYsusane • Family
4
Hard pass!
Pros:

I have never received a less welcoming reception at a Marriott property. I arrived at 5:30pm, well after the 4:00pm check in time. My room was not ready. I had to wait nearly an hour for the room to be ready. Several other guests arrived after me and were told the same thing, so apparently, not an uncommon thing.

There is an overpowering deodorizer being used in the lobby that makes it impossible to sit in the very comfortable lobby seating area or to eat in the adjacent dining room. I suspect it is because the hotel apparently caters to people with pets; it smells like a mixture of the very overpowering deodorizer and wet dog.

The A/C in my room was not functioning which I immediately reported. We were offered a fan. I mentioned it again the next morning. Still not repaired! I was there two nights, IN AUGUST, with malfunctioning A/C. That is completely unacceptable.

I requested housekeeping during our stay and was told that two nights was not enough of a stay to warrant housekeeping. I’ve never heard of such a thing at a Marriott.

Other than the unfriendly morose greeting we received, the rest of the staff I encountered in the halls were cheerful and helpful.

I stay at many Marriott properties, but, will certainly never stay at this property again.

2026-08-04 • via Tripadvisor
N
Nicholas • couple • us
5
Pros:

Bathrooms need a refresh

2026-07-22 • via Nuitee
J
Julie • family_with_children • us
9
2026-07-03 • via Nuitee
L
LeKeysha • solo_traveller • us
9
2026-07-02 • via Nuitee
B
Brad • solo_traveller • us
10
2026-06-07 • via Nuitee
P
Preben • family_with_children • us
10
2026-05-23 • via Nuitee
F
Fredrick • family_with_children • us
7
Pros:

breakfast was ok, but not the best. I like they had washer and dryers on the facility. The front desk people were friendly and helpful.

Cons:

We were situated near a noisy dog in one of the guest rooms. At the breakfast some breads were not fresh and the eggs tasted funny. There was poop in the grassy areas in the parking lot in the front of the hotel, so when loading and unloading you had to step carefully. One of the elevators was broken over the entire weekend so the wait was long at times.

2026-04-27 • via Nuitee
D
deidra • couple • us
10
2026-04-17 • via Nuitee
A
Alexandria • couple • us
10
2026-03-23 • via Nuitee
A
Alexandria • couple • us
10
2026-03-06 • via Nuitee
C
Courtney • couple • us
7
2026-02-23 • via Nuitee
R
Reggie • couple • us
3
I definitely won’t be staying again. It wasn’t what I expected .
Pros:

The location

Cons:

The room wasn’t clean. The sheets and pillow cases were dirty. There were two spiders under the pillow and the bath tub wasn’t cleaned at all. The roll of paper towel in the kitchen era of the room was old it turned yellow.

2026-01-19 • via Nuitee
M
Michael • family_with_children • us
9
2026-01-19 • via Nuitee
C
Capece • family_with_children • us
8
Area
Pros:

Not real food

Cons:

Fake food

2026-01-17 • via Nuitee
S
Shauna • family_with_children • us
10
Pros:

Extra spacious room, comfortable bed, very friendly staff, and great breakfast.

Cons:

Nothing. Our stay was excellent!

2025-12-31 • via Nuitee
J
Jennifer • family_with_children • us
3
Pros:

Bed was soft

Cons:

Had a sour smell and the water wasn't hot

2025-12-24 • via Nuitee
D
Doran • family_with_children • us
10
Great hotel, great price and dog friendly to boot!
Pros:

The staff is very friendly and helpful. The space is well maintained. We have stayed here for years when visiting my brother who lives nearby and the hotel remains spotless.

Cons:

There was tape on our windows, I'm assuming to keep out the drafty air.

2025-12-04 • via Nuitee
C
Cox • solo_traveller • us
8
2025-10-13 • via Nuitee
S
Sita • family
10
Pros:

Excellent choices and enjoyed

2025-10-12 • via Nuitee