Hampton Inn & Suites Hartford-Manchester

Hotels
•
Hampton Inn
8.6 (467 reviews)
1432 Pleasant Valley Road , Manchester , us
+1 860-644-1732

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Comfortable beds
Cons:
Inconsistent breakfast quality
Maintenance issues
Noisy guests

Categories

Cleanliness
8.35
Most reviews highlight the cleanliness of rooms, though some mentioned maintenance issues.
Service
9.05
Multiple reviews praised the friendly and helpful staff.
Location
8.85
Guests consistently noted the great location near shops and restaurants.
Room Quality
8.45
Rooms were described as comfortable and spacious, but with some maintenance concerns.
Amenities
8.65
Basic amenities were sufficient, with positive mentions of breakfast despite some inconsistencies.
Value for Money
8.45
Good value based on cleanliness and service, but some found certain aspects overpriced.
Food and Beverage
8.35
Breakfast received mixed reviews, with one day being excellent and another quite poor.
Overall Experience
8.65
General sentiment leaned positive, with a few noted issues but overall satisfaction expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:12

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: Enjoy an indoor pool, free Wi-Fi, and a 32-inch flat-screen TV in every room.

Stay Active and Productive: Take advantage of the gym, full-service business center, and on-site laundry facilities.

Spacious and Well-Equipped Rooms: Relax in rooms with a coffee maker, large work desk, ironing facilities, and a free weekday newspaper.

Experience the best of Manchester at Hampton Inn and Suites. Book now for a memorable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Hampton Inn & Suites Hartford-Manchester under renovation From March 15, 2023 Until July 15, 2023. all facilities will remain open but guest rooms will be under renovation. Noise and water shutoffs should be expected.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BDL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 467 reviews
Cleanliness: 8.35
Service: 9.05
Location: 8.85
Room Quality: 8.45
Amenities: 8.65
Value for Money: 8.45
Food and Beverage: 8.35
Overall Experience: 8.65
J
John • couple • us
7
We like staying at the Hampton Inn for two reasons the breakfast and the pool. It’s always nice and clean there. I was v
Pros:

Very clean . Good breakfast .

Cons:

The pool was completely out of service.

2026-07-24 • via Nuitee
N
Nina • family_with_children • us
10
Pros:

Everything was great. I was traveling with my dog and this place was awesome for him. Breakfast was great too

Cons:

Nothing

2026-07-24 • via Nuitee
I
Irene • couple • us
10
The breakfast was good. The hotel staff was very helpful and friendly.
Pros:

The location was very good. In walking distance to a strip mall with stores and places to eat.

2026-07-22 • via Nuitee
J
Jen • family_with_children • us
3
Will NOT RETURN:(
Pros:

Location was great! Walking distance to food and shopping! Breakfast was goid found eggs to be salty and dinning are only clean Tuesday & Wednesday AM with Staff Denise.

Cons:

Room dirty, mist time all breajfast tables dirty(except Tues & Wed) could not see bottom of pool! YUCK!! Found some staff extremely rude!

2026-07-18 • via Nuitee
I
Iurii • couple • us
6
pretty good , but I expected better
Pros:

Breakfast was really good. Location in good!

Cons:

Illumination! and additional small table wood be good

2026-07-09 • via Nuitee
S
Subha • solo_traveller • us
8
Pros:

Hotel was clean, breakfast had good offerings such as the ckn sausage and topped bagel. Overall, the amenities were good. Only issue was the body wash container in the shower was empty.

2026-07-07 • via Nuitee
T
Trinidad • solo_traveller • us
9
2026-07-05 • via Nuitee
B
Bassett • solo_traveller • us
10
Pros:

The staff was very pleasant and it’s everything I’d ever want in a hotel stay

2026-07-02 • via Nuitee
D
Debra • couple • us
8
2026-07-02 • via Nuitee
R
Ruth& Dennis • family_with_children • us
5
Pros:

Afternoon cookies are nice touch. Coffee and tea available all day desk staff very pleasant and accommodating and helpful.

Cons:

Tv not user friendly. Rm 233 had hole in bathroom ceiling. And mold in shower. Carpeting in2ndfloorhallway rippled and potentially hazardous.

2026-06-30 • via Nuitee
R
Ricardo • solo_traveller • br
8
2026-06-25 • via Nuitee
A
Anna M • couple • us
10
Pros:

They had fresh warm chocolate chip cookies when we arrived
Very clean and comfortable
Breakfast was very good

2026-06-25 • via Nuitee
D
Dennis • family_with_children • us
10
Very enjoyable stay.
Pros:

Very comfortable and clean.

Cons:

No complaints

2026-06-23 • via Nuitee
J
Jennifer • couple • us
8
2026-06-23 • via Nuitee
Q
Quanisha • couple • us
10
2026-06-22 • via Nuitee
K
Knowles • solo_traveller • us
10
2026-06-15 • via Nuitee
S
Sebastien • solo_traveller • ca
8
2026-06-12 • via Nuitee
B
Bassett • solo_traveller • us
10
2026-06-10 • via Nuitee
R
Robert Foster • solo_traveller • us
10
2026-06-10 • via Nuitee
4
484kathia • Couples
6
Needing TLC
Pros:

Well, basically ok, but way overpriced for this rather outdated facility. So much is in dire need of repair. The carpet in hallway is an accident waiting to happen. It's all bunched up. We booked a room with roll-in shower. The shower seat was pulling away from the wall. We needed to very inconveniently transfer to a new room. Just so many minor things in need of repair...grout in bathroom was a mess, leaky shower faucet, shower wall patched with cardboard and a very ugly metal contraption, shoddy carpentry work, etc.....Pool is grunchy and uninviting. Wet footprints in lobby hallway.
The grounds are beautiful, lobby and exterior are inviting, parking is convenient, breakfast is excellent, staff is helpful and friendly.

2026-06-09 • via Tripadvisor