Hampton Inn & Suites Hartford-Manchester

Hotels
•
Hampton Inn
8.1 (339 reviews)
1432 Pleasant Valley Road , Manchester , US
+1 860-644-1732

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Consistently praised breakfast
Friendly, helpful staff
Good, convenient location (walking distance to shops/food)
Clean and comfortable rooms reported by many guests
Warm cookies / pleasant arrival amenities
Pet-friendly and convenient parking
Cons:
Multiple maintenance issues (torn furniture, missing panels, holes in ceiling)
Cleanliness problems (dirty elevators, mold in showers, unclean tubs, bunched carpeting)
Pool frequently out of service or dirty
Shower/water problems and empty toiletries reported
Occasional rude staff mentioned and issues with key cards / TV remotes
Perceived high price for an aging facility

Categories

Cleanliness
6
Multiple reviews cite dirty elevators, worn/bunched hallway carpet, mold in showers, unclean tubs and occasional dirty rooms — cleanliness is noticeably below expectations.
Service
9.5
Staff repeatedly described as helpful, friendly and excellent; several guests specifically praise the front-desk and pool staff and cite positive customer service experiences.
Location
9.5
Frequently noted as convenient and within walking distance of shops and restaurants; guests repeatedly highlight the good location.
Room Quality
6.5
Several reports of worn or outdated furniture, tears, missing panels exposing wires, shower issues, holes in ceilings and other maintenance/repair needs — room condition is mixed to poor.
Amenities
8
Breakfast, cookies and general on-site offerings are praised, but recurring issues with the pool (out of service or dirty) and occasional empty toiletries reduce the amenity score.
Value for Money
6.8
Multiple mentions that the property feels overpriced for its state and in need of repairs; guests note moderate-to-high price despite dated facilities.
Food and Beverage
9.5
Breakfast consistently receives strong positive mentions (good offerings, enjoyed by many); occasional complaints about salty eggs or dirty dining tables are isolated.
Overall Experience
9
Overall stays are carried by very good staff, strong breakfast and convenient location, but property maintenance and cleanliness issues temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: Enjoy an indoor pool, free Wi-Fi, and a 32-inch flat-screen TV in every room.

Stay Active and Productive: Take advantage of the gym, full-service business center, and on-site laundry facilities.

Spacious and Well-Equipped Rooms: Relax in rooms with a coffee maker, large work desk, ironing facilities, and a free weekday newspaper.

Experience the best of Manchester at Hampton Inn and Suites. Book now for a memorable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Hampton Inn & Suites Hartford-Manchester under renovation From March 15, 2023 Until July 15, 2023. all facilities will remain open but guest rooms will be under renovation. Noise and water shutoffs should be expected.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BDL

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 339 reviews
Cleanliness: 6
Service: 9.5
Location: 9.5
Room Quality: 6.5
Amenities: 8
Value for Money: 6.8
Food and Beverage: 9.5
Overall Experience: 9
S
SEIJI • solo_traveller • jp
8
2026-10-31 • via Nuitee
F
Francine • solo_traveller • us
10
2026-10-23 • via Nuitee
D
Don • couple • us
8
Adequate
Pros:

Room furniture had a large tear with stuffing coming out. Panel next to bed was missing leaving wires exposed.

2026-10-23 • via Nuitee
J
Judy • couple • us
8
Cons:

The shower did not work well

2026-10-19 • via Nuitee
P
Patrick • solo_traveller • us
10
Meets expectations
Pros:

Clean
Good customer service
Easy check in and out
Decent breakfast

Cons:

Moderately high price

2026-10-12 • via Nuitee
P
Patrick • solo_traveller • us
8
Pros:

Fine - standard issue Hampton

Cons:

Tv remote didn’t work… which makes it hard to watch tv.

2026-10-10 • via Nuitee
J
John • couple • us
7
If I were to come back to the area, I would look elsewhere
Pros:

The room was a nice size, parking space was good.

Cons:

The facility is showing its age. Worn out carpet in the hallway, dirty elevators, outdated furniture

2026-10-09 • via Nuitee
J
Jeanne • solo_traveller • us
10
2026-10-08 • via Nuitee
L
Liappes • solo_traveller • us
7
Pros:

Pool Staff

2026-09-15 • via Nuitee
A
Amy • extended_group • us
8
2026-09-07 • via Nuitee
K
KRISTY • solo_traveller • us
6
2026-09-07 • via Nuitee
P
Paul • couple • us
7
Pros:

Location & Breakfast

Cons:

Bathroom tub was no clean

2026-09-06 • via Nuitee
J
Judy • couple • us
10
2026-09-06 • via Nuitee
T
Taylor • couple • us
8
2026-08-28 • via Nuitee
B
Bassett • solo_traveller • us
10
2026-08-25 • via Nuitee
S
Soto • family_with_children • us
10
2026-08-21 • via Nuitee
L
Laura • couple • us
10
2026-08-17 • via Nuitee
R
Raul • family_with_children • us
9
We had a great time Especially my daughter. Thanks
Pros:

Breakfast was good. Location was good too.

Cons:

The key cards to ur room U have to keep trying over and over.

2026-08-15 • via Nuitee
J
Joe • solo_traveller • us
8
2026-08-13 • via Nuitee
B
Bassett • solo_traveller • us
10
Stay here one of the Hampton Inn suites are amazing but the one in Manchester has the greatest staff! Very satisfied
Pros:

Comfortable, clean, excellent staff. All my needs were met and all above board will definitely stay here again and again and again.

2026-08-05 • via Nuitee