Hilton Baltimore Inner Harbor

Hotels
Hilton Hotels & Resorts
8.5 (776 reviews)
401 West Pratt Street , Baltimore , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor breakfast quality
High price for ordinary room

Categories

Cleanliness
7.96
There were mentions of dirty wallpaper in the bathroom.
Service
9.93
Overall, the staff was friendly and went out of their way to assist guests.
Location
9.47
Multiple reviews highlight the great location close to stadiums.
Room Quality
8.42
Rooms were described as clean and comfortable, although a bit standard for the price.
Amenities
8.95
Amenities were standard and well-placed, enjoyed by guests.
Value for Money
7.91
Some guests felt that the price was not justified by the room quality.
Food and Beverage
6.46
The breakfast received negative feedback for quality.
Overall Experience
8.93
Guests generally had a pleasant stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:32

Property Description

Luxurious Accommodations
Experience a stay like no other at Hilton Baltimore Inner Harbor, where plush-top mattresses, down duvets, and exclusive Crabtree & Evelyn bath amenities await in every guestroom and suite.

Convenient Facilities
Take advantage of our 24-hour business center, indoor pool, and fitness center during your stay. Whether you're here for work or leisure, we have all the amenities you need for a comfortable visit.

Delicious Dining Options
Indulge in a culinary journey at our full-service on-site restaurant, serving breakfast, lunch, and dinner daily. Savor a variety of dishes while enjoying the convenience of dining right at the hotel.

Book now for an unforgettable stay at Hilton Baltimore Inner Harbor!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BWI

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 9.95 per 24 hours.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 36 per day.

Location

Guest Reviews

8.5
Based on 776 reviews
Cleanliness: 7.96
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 7.91
Food and Beverage: 6.46
Overall Experience: 8.93
P
Patti solo_traveller us
5
Pros:

Close to the venue.

Cons:

They didnt have parking, spent 2 hrs trying to find a place to park. They send u an email stating were to park, FYI: if an event is going on good luck. Roads are blocked.
Went into the hotel asked about the parking how to get into the hotel parking for roads being blocked, they gave me a piece of paper said following the map, didnt even look up to talk to me. "What like seriously!" Honey I am not from this area the roads are closed, I need to drive, check the road sign for steet name, traffic, look at a copy of a piece of paper of a map, all while trying not to crash. Hotel parking ( was full and closed) after finding how to get into the place to park.
Ended parking several blocks from our hotel, had to carry all our luggage from the parking garage with 3 small children it very hot, if you are going state u have parking for ur guest then have it? Dont let it be sold out cause of an event, otherwise dont advertise/send email stating were to park, hotel guest should have a section reserved for them per the number of guest staying at that hotel.

Zahra A. Our Service desk was not a very friendly person, she acteded like we were inconvenience her. We had 2 room reserved, She gave use one room key that belonged to someone elsa that already was being occupied. Think about that! (Could have been very uncomfortable suition for all.)
We came to Baltimore to see the baseball game. We left our check rooms messed up until after the game so we could at least see part of the game. By the time all of this happened we already lost about half of the game. We arrived in plenty of time before the start of the game.. After game re- checked back in again to get the room correct.
Ass. Manger ( Daniel C. ) took care of use at the front desk after explaining all what happened. Ended up giving us some comp. They even messed that up cause people dont read the messages on the screen.

2026-07-11 via Nuitee
D
Dartangnan couple us
10
2026-07-06 via Nuitee
R
Rosanne family_with_children us
8
If was fine, but I would not return
Pros:

Close to Camden Yards

Cons:

Very limited places to eat-breakfast options in hotel too expensive

2026-07-05 via Nuitee
F
fashionl389 Family Brooklyn, New York
10
Excellent
Pros:

If you ever stay at the Hilton Baltimore Inner Harbor make you that you check in with Miss Linda and housekeeper Natesha; these two ladies will have your stay pleasurable they professional services and with a helpful spirit. Miss Linda and her attention to detail and Natesha always assisting you in all your need while your in room. Me and my family will be back this was my and my family first time staying at this location from the very and the service 5stars for me and with everything that was going on here at the hotel these two ladies made my stay returnable. 👍🏿👍🏿👍🏿👍🏿👍🏿👍🏿

2026-07-03 via Tripadvisor
K
kimmC187QK Solo travel
10
Excellent
Pros:

I had breakfast downstairs in the restaurant and Edwin in the restaurant was so attentive. Hilton is lucky to have him on their team he was great. Thank you....

2026-07-02 via Tripadvisor
M
mr072015 Business Maryland
10
Great stay
Pros:

The hotel was amazing. Isabella (Event Manager) is the ultimate best. Dan net At the front desk is a pro. Could not be happier with my stay.

2026-07-02 via Tripadvisor
K
Kenneth solo_traveller us
9
2026-07-02 via Nuitee
A
allisonfultz Business Chevy Chase, Montgomery County, Maryland
10
Terrific staff, very comfortable accommodations
Pros:

Danney at the front desk was a huge help! I needed to extend my stay by one night and he was able to keep me in the room I’d been in for the previous three days, which helped solve a big logistical puzzle for me. Hotel was comfortable, quiet, and very well-suited to the APTA Rail conference.

2026-07-01 via Tripadvisor
A
andrewbN4909BH Business
10
Danny, the best
Pros:

Danny at the front desk IS the best experience in my stay

2026-06-30 via Tripadvisor
M
Mercedes couple us
10
2026-06-28 via Nuitee
T
T3295ZGlauras Business
10
A Memorable Stay at the Baltimore Hilton
Pros:

I stayed two nights at the Hilton Baltimore while attending my church's annual conference. Hilton did an admirable job of facilitating the activities of the conference. On a personal level, on the second day the lock on my room's door failed. The hotel staff was quickly responsive in replacing my key, then replacing the battery in the door, and when that didn't fix the problem, they promptly relocated me to another room. They sent up a porter with a cart to help me move my belongings. My new room turned out to be a suite on the top floor with a fabulous view of the city and the harbor. Kudos to the desk clerk, Danney, and all the other staff people for the great customer service. And I didn't miss one minute of the meetings I needed to attend. Thanks for making a problem into a memorable experience!

2026-06-26 via Tripadvisor
D
denisecM1797WK Business
10
Excell"a"nt Customer Services
Pros:

Security Michelle Haygood was Awesome as I lost my Driver's license & ahe went the extra mile to look for it & found it.

Secondly, I asked Ms Bianca in Housekeeping for some extra faceclothes & she provided great Customer Service.

Because of these Women, I will recommend the Hilton Baltimore Inner Harbor to everyone.

2026-06-25 via Tripadvisor
M
McCoy solo_traveller us
9
The only down side was that Book has my name as McCoy Tom instead of Tom McCoy. Please change it!
2026-06-22 via Nuitee
9
921kerrib Business
10
Clean, Safe, and Convenient location
Pros:

The Hilton Inner Harbor is connected to the convention center which was very convenient. It’s within walking distance to the inner harbor tourist location. They were on the road but you can see the Orioles park from our room. The restaurant/bar on site is very convenient. All of the staff is very friendly. The room is clean and large. It’s also the first time since Covid that we’ve had a hotel offer room cleaning daily. It shouldn’t be such a nice surprise but it was a great vacation from making my bed every morning. Overall, a fantastic stay!

2026-06-19 via Tripadvisor
G
Gobob2012 Business
10
Great customer service!
Pros:

Service here was excellent and Mo at the front desk was very professional and helpful, and handled a situation that could’ve been bad, very, very well. Would definitely stay here every time I’m in Baltimore!

2026-06-15 via Tripadvisor
C
camilogL6374BB Business
10
Outstanding experience
Pros:

I was staying in the hotel for the TechNet event. I had an excellent experience with the front desk team. Daniella Alhanova was absolutely amazing. I was having trouble with my connection and needed to get online quickly so I could continue my work. Daniela was able to troubleshoot the issue efficiently and got me connected in no time.

She was professional, knowledgeable, and incredibly quick at identifying and fixing the problem. Her service and technical expertise made a huge difference as it was critical that I get online quick. Thank you, Daniela, for the excellent support!
I also want to note Mo at the front desk. He was also very friendly and professional and assisted me with my other small inquiries.
Finally, kudos to housekeeping team. Our room was clean and well maintained!

2026-06-15 via Tripadvisor
A
Ashley solo_traveller us
10
Wonderful!
Pros:

From check in to check out and everything in between- the experience was wonderful! We had a beautiful ballpark view, the bed and pillows were comfortable, the room and bathroom were spacious and clean... cant say enough good things!

2026-06-14 via Nuitee
W
waynlric Family Tennessee
10
Best Baseball Hotel Ever, Hilton!
Pros:

Loved the digital key walked straight into elevator to room. The view of the stadium was awesome. The Buffett breakfast today was outstanding. Entire Staff Friendly! This is a “Must Stay” hotel your next trip to Baltimore, MD…

2026-06-13 via Tripadvisor
R
Robert couple us
10
Very satisfied.
Pros:

Clean room facing the ballpark. Very clean facility, good location. Staff friendly and professional.clean gym, nice hot tub

Cons:

Pool was cold

2026-06-12 via Nuitee
C
Cindy family_with_children us
10
Pros:

The amazing staff, clean room, the pool was clean and warm. The views of the stadium are spectacular!

2026-06-11 via Nuitee