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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Sauna
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Dry cleaning
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Spa/wellness center
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Barber/beauty shop
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Currency exchange
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Solarium
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Hammam
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Outdoor pool
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Shuttle service (additional charge)
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Electric vehicle charging station
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Airport drop off
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Airport pick up
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Spa/wellness center services
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Beauty Services
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Manicure
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Pedicure
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Hair Salon Services
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodation in Exclusive District
Hotel San Fernando Plaza in Medellin offers a premium experience with a heated pool, spa, and fitness center. The rooms feature high-speed WiFi, satellite TVs, and some even have city-view terraces.
Gastronomic Delights and Relaxation
Enjoy a daily buffet breakfast and exquisite dining at Spezia restaurant. Unwind with drinks at the lobby bar or indulge in 24-hour room service. The spa offers massages, sauna, and Turkish baths, while the poolside loungers provide a perfect spot to unwind.
Convenience and Accessibility
Benefit from 24-hour front desk services, shuttle arrangements to the airport, and on-site parking. Located in the financial district, the hotel is a short drive from Olaya Herrera Airport and Plaza de Botero.
Ready to experience luxury and convenience at Hotel San Fernando Plaza? Book your stay now!
Please note that passengers checking in with minors (under 18) must present ID and proof of parenthood or evidence of parental permission.
For any doubt about children's policies, please contact directly the property.
When booking more than 3 rooms, special conditions and supplements may apply
As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.
This tax is not automatically calculated in the total cost of the reservation.
To maintain the safety and quality of the experience for all guests, it is necessary to register companions during the Check In process. In this case the value of the additional person will be $99,000 COP + VAT.
If the companions are not present at the time of Check In, their personal information is required to carry out Pre-Registration. If the information is not registered on time it will not be refundable.
According to Colombian law 2068 of 2020, companions can only be registered with an official document, a citizenship card for national guests and a passport for foreign guests. It is necessary to print and have the hotel registry signed by each companion and clarify to the reservation holder that when their visitor is going to leave the hotel, they must inform the Reception, otherwise this value will be charged for the rest of the nights of their stay. . and the cancelation of the charge cannot be requested.
Guests not registered at Check In will have a charge of $99 USD or its equivalent in Colombian pesos according to the hotel's exchange rate in force and must be paid before entering the room. This value is per day and per person.
Child policy: If a minor is not staying with his/her parents, a parental consent form must be presented and NOTARIZED by the parents.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Limpieza y atención
Todo super
La ubicación para movilizarme
En el baño no funcionaba el extractor, no rellenaron nunca el bar ni snack de la habitación.
Es mucho mejor la carta del servicio a la habitación q la del propio restaurante.
Location and cleanliness.
Expensive for what is offered.
Excellent hotel, facilities a bit dated but the location, staff and the breakfast were superb. The hotel is located in el Pablado which is one the best locations in Medellin.
During check in we were asked to sign a number of forms in Spanish including what we discovered was an unlimited authorization to allow the hotel to charge any damages to the room after we checked out. We refused to sign this extraordinary form and after a bit of to and fro the check in staff did not insist. Also it was very frustrating to experience no one spoke English (this is a 5 star property in a primarily tourist city)
Very good in every aspect.
Nothing,everything was as expected.
la atención del personal es maravilloso muy amables sobre todo los meseros del restaurante
gringos entran prostitutas y son groseros mal hablados a un hotel 5 estrellas y no es culpa del hotel pues pagan ellos pagan la estadía de la acompañante y eso no se puede evitar. Las nuevas medidas de la ciudad pueda que aleje esa gente que cree que Medellín es un burdel, vienen a hacer las bajezas que no pueden en su país
Sitio y buena comida
Vas 100% a la fija para tener un alojamiento de calidad en una excelente ubicación:
Cuenta con habitaciones cómodas, con todas las facilidades, recepción 24 horas y un equipo de trabajo que te brinda todo lo que necesitas para una excelente estancia. Habitaciones amplias, con buenas vistas de la ciudad, buen nivel de limpieza, baño privado con agua caliente, camas cómodas, además minibar y room servicie.
El desayuno es excelente. El hotel cuenta con piscina y zonas húmedas y además de zonas de parqueo.
Ubicacion muy buen desayuno amabilidad del personal sobretodo del restaurante
Articulos de baño no agradable ademas no tener otra opcion al jabon liquido, ademas viajamos por trabajo y la iluminacion de la habitacion practicamente no existia
Great location.
Old and terrible service.
Las instalaciones, la habilitación muy cómoda
Mi cama un poco blanda y la cobija muy pesada
La modernidad del lugar, espacios cómodos y limpios
Todo fue de lujo no tengo quejas
Hotel bem localizado, boa estrutura, espaçoso.
Hotel bastante limitado para 5 estrelas, poucas opções e pouca disponibilidade dos funcionários para resolver problemas. Minha reserva permitia cancelamento pagando a primeira diária, eu ficaria 5 dias no hotel, porém no segundo dia tive uma emergência e precisei viajar. Estavam sem sistema e ficaram de resolver depois o estorno de 3 diárias, porém não estornaram e não consigo contato com o hotel.
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