The Coach House Suffolk

Hotels
9.2 (1902 reviews)
Chapel Road , Lowestoft , GB
+44 1502 560567

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent food
Cons:
Minor issues with room temperature
Parking could be chaotic

Categories

Cleanliness
9.2
Rooms are lovely and clean; generally well-kept.
Service
9.7
Staff are always friendly, happy, and accommodating; very helpful in various situations.
Location
9.2
Perfect location, great for trips to nearby attractions.
Room Quality
9.2
Lovely warm rooms, comfortable, and spacious.
Amenities
8.7
Amenities are good; pet-friendly options available.
Value for Money
8.7
Good quality food and services for the price.
Food and Beverage
9.2
Food is amazing; breakfast and evening meals were delicious.
Overall Experience
9.7
Overall fantastic experience; guests plan to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:45

Property Description

Tranquil Garden Setting
Nestled in over 2 acres of lush gardens, The Coach House Suffolk offers a serene escape near the Suffolk Coast.

Elegant Rooms and Banqueting Facilities
Indulge in comfort with well-appointed rooms featuring ensuite bathrooms. Host memorable events in the sophisticated banqueting facilities.

Delightful Dining Options and Scenic Terrace
Savor a delicious continental or buffet breakfast at the on-site restaurant. Unwind with a refreshing drink at the bar or relax on the charming terrace.

Experience the beauty of Suffolk while being conveniently close to popular attractions. Book your stay at The Coach House Suffolk for a memorable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NWI

Location

Guest Reviews

9.2
Based on 1902 reviews
Cleanliness: 9.2
Service: 9.7
Location: 9.2
Room Quality: 9.2
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 9.7
M
Mike • family_with_children • gb
10
Fantastic!!!!
Pros:

The staff were exceptional, they went above and beyond to make myself and my six year old daughter welcome. this goes from management to cleaners, everyone was brilliant. We visited to see family and when we decided to all eat in the hotel at very short notice they were fantastic and found us room on one of there busiest nights of the week. We are already looking forward to another visit.

Cons:

everything was exceptional, we couldn't of asked for more.

2026-09-18 • via Nuitee
A
Alice • couple • gb
6
Okay but wouldn’t scream about it
Pros:

Breakfast was good, staff were very friendly, not having to pay for parking was good, location was good

Cons:

The rooms were quite dirty, lots of dust and cobwebs, marks on the sheets, bathroom had toothpaste marks from previous guests.
Bathroom was extremely small and difficult to navigate

2026-09-17 • via Nuitee
C
Carol • couple • gb
10
Wonderful break at a lovely hotel with great food
Pros:

The room was immaculate. The staff were pleasant and food excellent. A pleasant stay.

Cons:

Nothing. It was wonderful.

2026-09-17 • via Nuitee
M
Margaret • solo_traveller • gb
10
Superb! Highly recommended will visit again
Pros:

Everything.
We had one of the new family courtyard rooms. Very spacious, comfortable bed, superbly clean, settee, large tv. Tea, coffee, biscuits and 2 small bottles of water per day.
Great choice at breakfast, cooked breakfast to order.
Evening meals were high quality and plentiful.
Our dog was made very welcome and could accompany us to breakfast and dinner. There were a number of dogs staying while we were there. If you don’t like dogs then this is not the place for you.
Staff were excellent, very friendly and helpful, well done on your excellent team.
There were many returning guests staying.
New EV chargers have just been installed, though currently having some teething problems, but we managed to charge our car successfully.

Cons:

The car park is new deep gravel and has a number of potholes on the driveway that need attention.

2026-09-16 • via Nuitee
J
john • solo_traveller • gb
10
Pros:

We love it here always a pleasure breakfast is lovely always served with a smile cooked fresh. Parking is easy and simple check in

Cons:

We have stayed here alot and enjoy every stay. Sadly this time it didn't go smoothly. I had booked a deluxe double. We did arrive early and house keeping said our room would be ready in an hour so good from there. When we got the keys to our room we expected one of the new rooms .we did infact get a disabled room wich we didnt want to stay in. the staff were amazing and found us another room. It would be good on the website to mention its for disabled people with a wet room .my wife was really upset because we had been caring for her mother who had a room similar. In a care home

2026-09-16 • via Nuitee
S
Stuart • solo_traveller • gb
8
Pros:

Dog-friendly. Good parking. Large, comfortable room with excellent bathroom, which opened onto grass area - very convenient for the dogs. Good breakfast. Pleasant staff.

Cons:

Electric tripped out during the night causing the TV to reboot with a flashing light

2026-09-16 • via Nuitee
S
Sofiia • couple • ua
9
2026-09-15 • via Nuitee
L
Linda • couple • gb
8
Great value. New chalet style room in grounds of the Coach House! Comfortable, convenient and cool!!
Pros:

New rooms. Well equipped, clean and comfortable!!

Cons:

Nothing

2026-09-13 • via Nuitee
M
Milton • solo_traveller • gb
10
Pros:

Very nice hotel and the refurbs that has been done since our last visit is excellent.
Food is excellent. Staff are all kind and helpful
Rooms are very comfortable.

2026-09-13 • via Nuitee
R
Roger • couple • gb
10
Excellent all round!
Pros:

The breakfast was excellent, good choice and lovely setting. I very much appreciated the chef catering for my dietary needs and really enjoyed my dinner thank you. We would definitely stay again. Everyone was so friendly and helpful, you have a great team of staff.

Cons:

It would be useful to have A/C in the rooms as that would be the only reason we wouldn't stay with you during the summer months.

2026-09-13 • via Nuitee
M
Mark • couple • gb
9
Relaxing time and good food and service
Pros:

Old and charming

Cons:

Build site traffic having access through property

2026-09-13 • via Nuitee
P
Peter • solo_traveller • gb
9
Pros:

Lovely room with plenty of space - we stayed in a deluxe room overlooking the front of the hotel. It was spotlessly clean throughout. The breakfast and evening meal were both delicious.

2026-09-12 • via Nuitee
P
Peter • couple • gb
8
Pros:

Staff were polite food good and hot accommodations clean

2026-09-12 • via Nuitee
S
Susan • solo_traveller • gb
8
Good stay
Pros:

Beautiful building and grounds, staff very friendly and helpful.
Nice room, Good breakfast, car parking.

Cons:

Pillows on our bed were like bricks.

2026-09-11 • via Nuitee
K
Keith • couple • gb
10
Fantastic place and brilliant staff
Pros:

It was a lovely hotel with great staff

Cons:

Very clean spacious

2026-09-11 • via Nuitee
D
Dawn • solo_traveller • ie
9
Pros:

Breakfast was very good. Plenty of parking. Staff were very friendly. Would definitely stay again.

Cons:

N/A

2026-09-11 • via Nuitee
S
Sarah A • couple • gb
8
Great service and food
Pros:

Breakfast was great and we enjoyed the Friday night fish and chips which was truly exceptional.

Cons:

The room wasn't as modern as we expected it to be and we had no view.

2026-09-09 • via Nuitee
T
Thompson • couple • gb
9
Enjoyable
Pros:

Good breakfast with plenty of choices, all staff were exceptionally friendly, and our room was comfortable and clean.

2026-09-08 • via Nuitee
L
Liz • extended_group • gb
10
Excellent. Everything a hotel should be
Pros:

Great place to stay. Excellent customer service, room comfortable and spotlessly clean and delicious food. All delivered for great value for money. Will definitely stay again.

2026-09-07 • via Nuitee
D
David • solo_traveller • gb
9
Suffolk stay
Pros:

Staff, food, location, accommodation all very good for our stay exploring Suffolk.

Cons:

Nothing to dislike.

2026-09-07 • via Nuitee