Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and professional staff (many named employees praised)
Good value for money
Valet parking and Sky27 service praised
Comfortable beds and some rooms with great views
Cons:
Cleanliness issues (breakfast area, bathrooms, dust, smelly towels)
Dated furniture and decor
Malfunctioning room equipment (AC, TV, hair dryer, phones, lamps)
Inconsistent F&B service (breakfast)
Gym hours and some operational/service lapses

Categories

Cleanliness
6.5
Multiple complaints about breakfast area not being cleaned, dusty rooms, unwashed bathtubs and smelly towels; a few guests reported very clean rooms, so overall mixed but noticeably below par in several reports.
Service
9.5
Staff and individual team members repeatedly praised for professionalism, helpfulness and warm welcome; isolated issues noted (breakfast staff on phones, occasional lack of professionalism) but overall service is a strong positive.
Location
9
Consistently praised as excellent, central and convenient for shopping and sightseeing.
Room Quality
7.5
Comfortable beds and some rooms with great views, but several mentions of dated furniture and malfunctioning equipment (AC, TV, hair dryer, lamps, phones) and occasional poor bathroom upkeep.
Amenities
8
Valet and Sky27 bar/team receive positive mention; gym hours and some operational details noted as areas for improvement.
Value for Money
8.5
Multiple guests explicitly note good value and favorable price-quality ratio.
Food and Beverage
7.5
Mixed feedback: some guests praise the breakfast as excellent, while others describe breakfast as a 'disaster' with poor service and cleanliness issues.
Overall Experience
8.3
Generally positive overall due to location and standout staff/service, but experience is tempered by recurring cleanliness and room maintenance issues; many guests would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-28 22:40

Property Description

Panoramic Views and Luxury Accommodation
Kenzi Tower Hotel, situated in Casablanca's iconic Twin Centre towers, offers breathtaking views of the city, port, and the majestic Hassan II Mosque. The rooms boast magnificent vistas and are elegantly furnished with luxury fabrics, featuring modern amenities like LCD TVs and video games.

Culinary Delights and Rooftop Bar
Indulge in a delightful culinary experience at the hotel's three restaurants serving continental breakfast and gourmet international cuisine. Afterward, unwind at the stylish Sky28 bar with a cocktail in hand while enjoying panoramic city views.

Relaxation and Convenience
Guests can enjoy complimentary access to the hot tub, indoor heated pool, fitness center, and Wi-Fi. Pamper yourself with massage and beauty treatments at the Kenzi’s O-Spa. With free parking, babysitting services, and a 24-hour reception offering limousine and airport shuttle services, every need is catered to at Kenzi Tower Hotel.

Important information:

Please note that the hotel provides airport transfer at 550 MAD.

For safety reasons access to the airport is only allowed for travelers. Thus, drivers are forced to wait for you outside the airport terminal.

Kenzi Tower Hotel is committed to ensuring you a nonsmoking environment. It’s now forbidden to smoke in the rooms, meeting rooms and restaurants.
Nonetheless the hotel has dedicated smoking spaces at the main gate of the hotel, the terrace of the INSENSE restaurant and at the bar / lounge SKY 28.

Please note that the weight of the pet animal (not exceeding 2kg)Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CMN

Location

Guest Reviews

8.1
Based on 2434 reviews
Cleanliness: 6.5
Service: 9.5
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 8.3
F
Fatima Ezzahra • couple • fr
8
2026-10-14 • via Nuitee
فيصل • solo_traveller • sa
8
2026-10-13 • via Nuitee
L
Laatamni • couple • ma
8
2026-10-13 • via Nuitee
A
Afafe • couple • ma
8
2026-10-13 • via Nuitee
A
Abdin • couple • ca
5
C’etais nice juste faire un peu plus attention a la propreté
Pros:

Le personnel était agréable et l’emplacement était bon

Cons:

La première chambre avait une odeur désagréable mais ils ont été assez gentil pour nous la changer directement par contre je ne dirai pas que la chambre qu’on a eu était propre à 100%. la baignoire semblait ne pas être lavée depuis un moment j’ai dû la laver moi même pour prendre un bain. Les cuvettes pareil et le peignoir et serviettes qu’ils nous ont laissé avaient une odeur bizarre. ☺️

2026-10-12 • via Nuitee
H
Hanan • couple • be
10
2026-10-12 • via Nuitee
S
Soufiane • couple • fr
10
Pros:

Chambre au 23eme étage vue magnifique sur toute la ville, lit confortable chambre très propre et salle de bain incroyable

2026-10-11 • via Nuitee
B
BAHAA • couple • sa
8
2026-10-10 • via Nuitee
B
BAHAA • couple • sa
10
Cons:

أقمت ليلتين وحجزت الثالثه لكن غلطت بالتاريخ مارضيو لا يعدلو التاريخ ولا برجوع المبلغ مع العلم ان بوكنج أعطت الموافقه

2026-10-10 • via Nuitee
S
Soukaina • solo_traveller • ma
10
Pros:

Une bonne expérience avec un service exceptionnelle et un accueil chaleureux

2026-10-09 • via Nuitee
J
Jamaan • couple • sa
7
2026-10-09 • via Nuitee
H
Hafsa • couple • nl
8
Great stay
Pros:

Hospitality and cleanliness

2026-10-08 • via Nuitee
H
Harm • couple • nl
6
Oké but for a 5 star hotel you expect things to work
Pros:

Location en breakfast are good

Cons:

It’s all a bit old, in our room a lot wasn’t working (tv with difficulty, hair dryer didn’t work at all, but worst was that the AC hardly worked). It’s all a bit old and dated. The rooms need an update

2026-10-07 • via Nuitee
V
Valentine • couple • fr
10
2026-10-07 • via Nuitee
K
KHADY • family_with_children • sn
4
Décevante malgré la gentillesse du personnel et l emplacement
Pros:

Le personnel gentil et emplacement du site surtout pour faire du shoping

Cons:

chambre avec des équipements qui ne fonctionnent pas (téléphone,lampe) salle de bain pas propre et mal aménagé j ai trouvé la poubelle des toilettes déjà pleine le premier jour et pas du tout propre. Expérience décevante surtout le 1er jour

2026-10-07 • via Nuitee
M
mustapha • family_with_children • nl
3
The place is great but the service isn’t at the best quality
Pros:

The location

Cons:

The lack of professionalism

2026-10-07 • via Nuitee
M
Mohammed • solo_traveller • sa
10
2026-10-07 • via Nuitee
D
Diae • solo_traveller • fr
10
Pros:

Un grand merci à Mr. khiyari et Mme Hind sans oublier M. Khalil pour son professionnalisme et sa disponibilité 🙏🏻.
À très bientôt

2026-09-18 • via Nuitee
D
Dr.MOHAMED • solo_traveller • ly
8
2026-09-18 • via Nuitee
K
Kbaili • solo_traveller • ma
10
Pros:

👍

Cons:

Ben

2026-09-18 • via Nuitee