Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Food quality was lacking
Communication issues with staff

Categories

Cleanliness
8.08
Overall cleanliness was good, but some reviews noted issues with dirty plates & cups and maintenance.
Service
8.55
The staff were praised for their friendliness and helpfulness throughout the stay.
Location
8.59
The location was mentioned positively, particularly for its accessibility and ambiance.
Room Quality
8.24
Rooms were comfortable and met expectations, despite being described as old-fashioned in some cases.
Amenities
8.07
Amenities were decent but some guests pointed out deficiencies, like the pool being out of service.
Value for Money
8.23
Value was generally seen as good, considering the location and cleanliness.
Food and Beverage
7.58
Food received several complaints regarding quality and variety.
Overall Experience
8.25
The overall experience was positive, with many guests expressing excitement about returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 03:27

Property Description

Luxurious Accommodation: ANEW Hotel Hluhluwe & Safaris offers modern, air-conditioned rooms decorated in natural colours, equipped with satellite TV and tea-and-coffee making facilities.

Diverse Dining Options: Indulge in African and International cuisine at the on-site restaurant, complemented by a bar for a relaxing evening.

Exciting Safari Experiences: Explore the Hluhluwe-Imfolozi Game Reserve with open vehicle game drives, safari picnics, and unique wildlife interaction programs arranged by the hotel.

Experience comfort, adventure, and exceptional service at ANEW Hotel Hluhluwe & Safaris. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HLW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 1064 reviews
Cleanliness: 8.08
Service: 8.55
Location: 8.59
Room Quality: 8.24
Amenities: 8.07
Value for Money: 8.23
Food and Beverage: 7.58
Overall Experience: 8.25
M
Mbuthuma • solo_traveller • za
9
Our overall experience was nothing short of amazing. We wanted a peaceful getaway, away from the city and all and that’s
Pros:

The hotel is easily accessible from the main road and the location is good. The property is well kept and maintained. The room that we booked was big a spacious, it also had a beautiful balcony overseeing the garden.

Cons:

I honestly can’t fault this place as we had such a pleasant stay but if I really had to mention something I didn’t like than it would have to be the fact that the shower water temperature wasn’t always hot to my desired temperature. I had to get my boyfriend to shower first as it took time for the hot water to come out.

2026-06-18 • via Nuitee
M
Maleni • solo_traveller • za
10
Excellent place and staff
Pros:

Staff are very helpful... Go above and beyond to cater to our needs

Cons:

The playground did not have lighting in the evening... Kids could not play after dark

2026-06-17 • via Nuitee
D
Dennis • family_with_children • za
6
Pros:

No

Cons:

No

2026-06-16 • via Nuitee
M
Muzikayise • couple • za
6
A comfortable stay with good facilities, but the lack of consistently hot water was disappointing.
Pros:

The hotel is conveniently located and the rooms were clean and comfortable. The staff were generally friendly and the overall atmosphere was pleasant.

Cons:

The biggest disappointment was the hot water. During the middle of winter, the water was only lukewarm to cold, which made showering quite uncomfortable. This significantly affected our overall experience and is something that should be addressed.

2026-06-16 • via Nuitee
N
Nobuhle • solo_traveller • za
10
Excellent
Pros:

The food was delicious, the dance being around the wood fire the staff was friendly you guys are extremely good keep it up

Cons:

Please add more activities and add more play area for kids more jungle jim

2026-06-16 • via Nuitee
B
Braden • couple • za
9
Best game drive experience so far
Pros:

It was very comfortable and clean. Ideally situated- 15 min drive to the game drives.

Cons:

Nothing

2026-06-14 • via Nuitee
M
Moodley • solo_traveller • za
6
2026-06-11 • via Nuitee
P
Princess Ntokozo • family_with_children • za
9
Cons:

I didn't like breakfast and the service of the staff at the kitchen.

2026-06-11 • via Nuitee
F
Fazi • solo_traveller • sz
6
2026-06-10 • via Nuitee
S
SIPHO • solo_traveller • za
10
Value for money
Pros:

Friendly staff and value for money

2026-06-09 • via Nuitee
N
Nkuleh • couple • za
7
Great
Pros:

Breakfast

Cons:

The bed.
It was two beds combined. The gap in-between, was so uncomfortable.

2026-06-05 • via Nuitee
Z
zinhle • family_with_children • za
8
2026-06-04 • via Nuitee
N
Ntokozo • couple • za
10
Good
Pros:

Good

Cons:

Good

2026-06-01 • via Nuitee
N
Noxolo • family_with_children • za
10
2026-05-26 • via Nuitee
Z
Zamanguni • family_with_children • za
9
Thoroughly enjoyed our stay.
Pros:

Everything was amazing, loved the Zulu dancing at the kraal at night.

2026-05-18 • via Nuitee
M
Mtshali • couple • za
5
It was a waste of my money especially looking that it was Anew and their hotels always are luxurious
Pros:

Nothing

Cons:

The water wasn’t hot enough, the aircon never got hot it was broken

2026-05-14 • via Nuitee
D
DEVAN • couple • za
8
2026-05-12 • via Nuitee
P
Prajen • extended_group • za
9
2026-05-11 • via Nuitee
U
Ursula • couple • ch
10
Wir waren auf der Durchreise für eine Nacht
Pros:

Alles. Freundliches Personal

Cons:

Also das Chicken Curry war mit Knochen und Haut, das war absolut ein no Go, aber sonst alles okay

2026-05-10 • via Nuitee
N
Navigator01536770232 • Couples
2
Major Security Risk!
Pros:

If you are considering booking at ANEW Hotel Hluhluwe, please exercise caution.

We recently stayed there from 01–03 May 2026 as a group, occupying a lodge designed for five couples. While there were a number of smaller concerns during our stay, we chose not to make an issue of them at the time.

However, on the morning of our departure, one of our vehicles was broken into on the property. This is not just disappointing—it is a serious security breach.

What is even more concerning is how the situation was handled. On-site representatives, including maintenance and security, gave repeated assurances that camera footage would be made available. Only a day later did we receive communication from management stating that the cameras were not operational.

This directly contradicts what we were told during our stay, where strong emphasis was placed on security measures, surveillance, and overall guest safety.

As guests, we relied on these assurances. Members of our group, including our spouses, felt comfortable walking around the premises at night under the belief that appropriate security systems were in place.

There is a clear gap between what is presented to guests and what is actually in operation. Safety should never be overstated or misrepresented—especially in remote locations where guests are fully dependent on the establishment.

Based on our experience, we have lost confidence in the security and transparency of this property.

We strongly encourage anyone considering booking to ask detailed questions about security measures and ensure they are satisfied before confirming their stay.

Safety cannot be compromised.

2026-05-05 • via Tripadvisor