Grand Hyatt Guangzhou

Hotels
•
Grand Hyatt
8.8 (468 reviews)
12 Zhujiang West Road , Guangzhou , CN

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Beautiful views
Exceptional staff
Cons:
Inconvenient lobby location
Limited vegetarian options

Categories

Cleanliness
8.6
Room was spotless and well-maintained.
Service
9.1
Staff offered exceptional service, particularly the concierge Martin.
Location
9.1
Strategically located with beautiful views and walking distance to key attractions.
Room Quality
8.9
Rooms are luxurious and spacious with great amenities.
Amenities
8.6
Breakfast buffet is large and varied.
Value for Money
8.6
Offers high quality at a very reasonable price.
Food and Beverage
8.6
Quality food, but limited vegetarian options.
Overall Experience
8.9
Consistently great experience, feels like a home away from home.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:21

Property Description

Luxurious Rooms with Stunning Views
Grand Hyatt Guangzhou offers 368 luxurious rooms with floor-to-ceiling windows showcasing panoramic views of Canton Tower and the city skyline. Each room is equipped with modern amenities including free WiFi, satellite/cable TV, and a well-stocked minibar.

Relaxation and Wellness Facilities
Guests can unwind at the rooftop O Spa while enjoying breathtaking views of Zhujiang New Town, or stay active at the hotel's fitness centre with state-of-the-art equipment and built-in TV systems. The hotel also features a sauna, whirlpool, cold plunge pool, and a main swimming pool for ultimate relaxation.

Culinary Delights and Dining Options
Indulge in authentic Cantonese cuisine at The Penthouse, savor steaks and seafood at G Restaurant, or enjoy a variety of Western and Asian dishes at The Market Cafe with live cooking stations. End the day with a visit to G Bar's wine cellar or relax at Guanxi Lounge with a delightful afternoon tea.

Book your stay at Grand Hyatt Guangzhou for a luxurious and unforgettable experience in the heart of Pearl River CBD.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Kindly note that guests can enjoy welcome fruits on arrival day during the Canton Fair period.

Kindly note that free shuttle bus between the hotel and the Pazhou Complex is provided during the Canton Fair period.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAN

Location

Guest Reviews

8.8
Based on 468 reviews
Cleanliness: 8.6
Service: 9.1
Location: 9.1
Room Quality: 8.9
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 8.9
S
sonia • solo_traveller • ae
10
Dovrebbero essere rinnovate le stanze
2026-10-25 • via Nuitee
S
Silvere • couple • fr
8
2026-10-24 • via Nuitee
D
Dror • couple • il
10
2026-10-23 • via Nuitee
J
Jacques • solo_traveller • sn
8
2026-10-22 • via Nuitee
A
Agop • couple • lb
6
The last time!
Pros:

What made up for my disappointing stay was the fact that the evening manager on the night that we checked in, upgraded us to a suite.

Cons:

When I first stayed at the hotel, perhaps in 2010, the hotel and all of its facilities were very impressive. I went back in 2012 as well. Unfortunately, this time around, the hotel was no longer impressive, and the state of my original room was absolutely terrible. The Grand Hyatt Guangzhou, for me, can no longer compete with the rest of the hotels in its category! Room or services (including food). I probably had the worst cheeseburger and Caesar salad ever, when I ordered room service the first night, as it was late. The quality of the breakfast and evening buffet is also no longer the same.

2026-10-22 • via Nuitee
J
Jose • solo_traveller • py
10
Pros:

Todo

2026-10-20 • via Nuitee
A
Alessio • family_with_children • za
10
2026-10-20 • via Nuitee
R
Richard • solo_traveller • re
10
Pros:

Emplacement, la gentillesse du personnel

Cons:

Tout était parfait !

2026-10-14 • via Nuitee
S
Song • family_with_children • au
9
Awesome breakfast and spacious comfortable room.
Pros:

I love the breakfast. The best. I will come back because of the breakfast.

Cons:

The property is very spacious and clean. My children loved it.

2026-10-12 • via Nuitee
K
khaled • couple • kw
10
Excellent Location, Amazing Staff, and Wonderful Hospitality! ⭐⭐⭐⭐⭐
Pros:

We had a wonderful stay at Grand Hyatt Guangzhou. The staff were amazing, friendly, and extremely helpful throughout our stay. Their professionalism and willingness to assist made our experience even more enjoyable.

The hotel is in an excellent location, close to beautiful gardens and the iconic Canton Tower, making it very convenient for exploring Guangzhou.

Overall, a fantastic experience with outstanding hospitality. Highly recommended, and we would definitely love to stay here again!

2026-10-12 • via Nuitee
A
Araz • family_with_children • ru
6
2026-10-12 • via Nuitee
A
Anna • solo_traveller • au
7
Pros:

Good location

Cons:

Room seemed outdated and some tapware and handles were wobbly

2026-09-17 • via Nuitee
P
patelas • couple • mo
9
2026-09-15 • via Nuitee
P
Paul • solo_traveller • gb
7
Reception set up and experience, muddled.
Pros:

Clean and great location.

Cons:

Check in was a mess. I had pre warned of a very later arrival, but they had given my room away and tried to down grade me. In sorting this, which took a while, my booking go jumbled up and a few mornings I had to go back to reception, talk it out, back to the breakfast, talk it out and so on...
The set up and the entrance also not impressed. I came at an. Unusual time, but it wasn't staffed and the reception is on the 22nd floor, which isn't clear if nobody is there to explain.

2026-09-14 • via Nuitee
V
Vera • couple • de
7
Schöner Ausblick, allerdings etwas in die Jahre gekommen
Pros:

Die Lage ist unschlagbar.

Cons:

Die Fahrstühle sind gewohnungsbedürftig. Da wir den Club Zugang gebucht hatten, musste man die Fahrstühle wechseln , das war etwas nervig. Das Frühstück ist immer noch sehr gut aber nicht mehr sehr europäisch. Mehr auf chinesische Kunden ausgerichtet, was mich nicht gestört hat.

2026-09-12 • via Nuitee
J
Joying • solo_traveller • cn
10
極富感染力 君心大悅!
Pros:

水果無與倫比 粥品亦超優

2026-09-10 • via Nuitee
I
Irene • couple • hk
9
2026-09-09 • via Nuitee
R
Russell • solo_traveller • au
8
Pros:

Location
Cleanliness

Cons:

Two lifts are annoying, up then down...

2026-09-09 • via Nuitee
A
Asset • family_with_children • kz
8
2026-09-08 • via Nuitee
J
Jie Ying • family_with_children • sg
10
The hotel is in a good location and the staff were very friendly and considerate as well. We were traveling with young k
2026-09-06 • via Nuitee