Grand Hyatt Guangzhou

Hotels
•
Grand Hyatt
8.8 (449 reviews)
12 Zhujiang West Road , Guangzhou , cn
+86 20 8396 1234

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Beautiful views
Exceptional staff
Cons:
Inconvenient lobby location
Limited vegetarian options

Categories

Cleanliness
8.6
Room was spotless and well-maintained.
Service
9.1
Staff offered exceptional service, particularly the concierge Martin.
Location
9.1
Strategically located with beautiful views and walking distance to key attractions.
Room Quality
8.9
Rooms are luxurious and spacious with great amenities.
Amenities
8.6
Breakfast buffet is large and varied.
Value for Money
8.6
Offers high quality at a very reasonable price.
Food and Beverage
8.6
Quality food, but limited vegetarian options.
Overall Experience
8.9
Consistently great experience, feels like a home away from home.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:21

Property Description

Luxurious Rooms with Stunning Views
Grand Hyatt Guangzhou offers 368 luxurious rooms with floor-to-ceiling windows showcasing panoramic views of Canton Tower and the city skyline. Each room is equipped with modern amenities including free WiFi, satellite/cable TV, and a well-stocked minibar.

Relaxation and Wellness Facilities
Guests can unwind at the rooftop O Spa while enjoying breathtaking views of Zhujiang New Town, or stay active at the hotel's fitness centre with state-of-the-art equipment and built-in TV systems. The hotel also features a sauna, whirlpool, cold plunge pool, and a main swimming pool for ultimate relaxation.

Culinary Delights and Dining Options
Indulge in authentic Cantonese cuisine at The Penthouse, savor steaks and seafood at G Restaurant, or enjoy a variety of Western and Asian dishes at The Market Cafe with live cooking stations. End the day with a visit to G Bar's wine cellar or relax at Guanxi Lounge with a delightful afternoon tea.

Book your stay at Grand Hyatt Guangzhou for a luxurious and unforgettable experience in the heart of Pearl River CBD.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Kindly note that guests can enjoy welcome fruits on arrival day during the Canton Fair period.

Kindly note that free shuttle bus between the hotel and the Pazhou Complex is provided during the Canton Fair period.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.8
Based on 449 reviews
Cleanliness: 8.6
Service: 9.1
Location: 9.1
Room Quality: 8.9
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 8.9
D
Daniel • solo_traveller • ch
9
It could not be better.
Pros:

Wonderful corner Room with view into the Park

Cons:

Not very lively

2026-07-25 • via Nuitee
B
Baurzhan • solo_traveller • kz
10
You’ve got what You pay for!
Pros:

Good quality of Furniture, very comfortable bed, view!!!! Stuff

2026-07-23 • via Nuitee
Z
Zayn • family_with_children • gb
10
Excellent
Pros:

Nice

2026-07-22 • via Nuitee
M
Mohamed • solo_traveller • dz
1
2026-07-22 • via Nuitee
J
Judit • couple • au
10
2026-07-20 • via Nuitee
M
my • solo_traveller • my
8
2026-07-17 • via Nuitee
O
Olga • extended_group • pt
9
Excelente localização e serviço de topo
Pros:

Pequeno almoço excelente.

Cons:

Ar condicionado barulhento,

2026-07-14 • via Nuitee
L
Laura • couple • ro
10
2026-07-10 • via Nuitee
K
kean wei • couple • my
4
2026-07-03 • via Nuitee
M
Manish • family_with_children • in
9
2026-07-01 • via Nuitee
T
tamima • couple • za
8
Great place
Pros:

Good location

Cons:

Good menu was a bit limited

2026-06-28 • via Nuitee
H
Huan • extended_group • vn
9
2026-06-28 • via Nuitee
A
Anara Akhimbekova • solo_traveller • kz
10
2026-06-26 • via Nuitee
1
124garyy • NONE
10
Amazing service and staff
Pros:

Service was amazing, I felt like an honored guest the moment I stepped in. I checked in as a guest of honor and they treated me very well.

The breakfast was amazing, I loved the number of options from asian to western cuisine.

The club was also great, everyone there was very friendly especially the club front desk. And staff were very attentive and took care of us in regards to our different needs. I traveled with kids and the staff helped our kids get drinks and different foods that they could not reach.

We loved this place.

2026-06-25 • via Tripadvisor
A
aleksandr • solo_traveller • ge
8
2026-06-23 • via Nuitee
K
kspace • Family • Singapore
8
Great breakfast but bathroom layout was unusual
Pros:

1st trip to Guangzhou and Tianhe is part of the new city centre, with Grand Hyatt being on the northwest side of Huacheng Park/Square. It's location is very good, with a short walk to the river to the south, and a quick cab ride to the major malls (Parc Central, Grandview Mall) to the north.

The lobby was on the 22nd floor near the top. Suppose its for safety / security access, or maybe the architect was just having fun designing it this way.

We has 2 connecting rooms, which were a mirror image. The rooms are very large, with a small sofa and writing desk. The bathroom was very well-stocked with all possible amenities.

The bathroom had a very unusual layout, with the shower stall in the centre of the room, surrounded on 3-and-a-half sides by glass. It took a bit of puzzle-solving to slide and shift doors and curtains to close off for privacy, and makes walking around a bit of a maze, especially at night when the lights are off. There was a half-sized bathtub, which made no sense, one can only immerse fully seated with legs fully curled up.

The included breakfast at the Market Cafe was the winner. After crossing the interconnecting sky bridge between the 2 buildings, it takes up a whole floor with a triangular layout, with the food in the centre and tables and seats all around the perimeter. The bakery and pastries were at the entrance, with the Chinese food options toward the right and Western options to the left. Even after 4 days' stay, I didn't manage to try all the offerings once through, there were so many choices and most of them satisfying.

Would be back again if I needed to stay in this area.

2026-06-21 • via Tripadvisor
M
Moises • couple • br
9
Pros:

Hotel e antigo, mas ainda esta bem conservado.

Cons:

Inglês dos funcionários é fraco, principalmente no cafe da manhã e restaurante.

2026-06-20 • via Nuitee
E
Eduardo • extended_group • es
8
Agradable
Pros:

Bien

2026-06-19 • via Nuitee
宗平 • couple • tw
9
2026-06-17 • via Nuitee
F
Feggi • solo_traveller • id
8
2026-06-17 • via Nuitee