Hotel Universel

Hotels
7 (2641 reviews)
2300 Chemin Sainte Foy , Quebec City , CA

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spa facilities
Cons:
Poor cleanliness
Old room quality
Limited food options

Categories

Cleanliness
4.5
Multiple reviews mention poor cleanliness and issues like mould and dirty floors.
Service
9
Several guests noted friendly staff despite other complaints.
Location
9
The location was frequently praised as a positive aspect.
Room Quality
6
Negative comments about outdated furniture and noise disturbances.
Amenities
7
Facilities like the spa and pool received mixed reviews, with some appreciation for the options.
Value for Money
7.5
Some guests felt that the experience matched the price, but not all.
Food and Beverage
6.5
Limited food options on-site led to disappointment.
Overall Experience
6.5
Overall mixed feelings, primarily positive reviews on location and service, but significant issues with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:36

Property Description

Luxurious Stay Near Laval University

Scandinavian Spa and Indoor Pool: Indulge in relaxation with our on-site spa, saunas, and massage services. Take a dip in the indoor pool for a refreshing experience.

Convenient Amenities: Each room is equipped with modern conveniences like a flat-screen TV, coffee machine, and free WiFi. Upgrade to a room with a kitchenette for added comfort.

Easy Access to Attractions: Located near Laval University and a short drive from Old Quebec, our hotel offers easy access to area attractions. Explore downtown Quebec with the nearby train station and visit nearby shopping centers and the airport.

Book your stay at Hotel Universel for a memorable and convenient experience.

Important information:

Please note that the Atrium will be undergoing construction from March 9 to May 9, 2026. also note that the pool will remain open during the work, and that there may be noise disturbance .Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQB

Location

Guest Reviews

7
Based on 2641 reviews
Cleanliness: 4.5
Service: 9
Location: 9
Room Quality: 6
Amenities: 7
Value for Money: 7.5
Food and Beverage: 6.5
Overall Experience: 6.5
E
Elaine • couple • ca
6
2026-11-07 • via Nuitee
L
Linda • couple • ca
4
2026-11-07 • via Nuitee
L
Luz-Marina • couple • ca
10
Pros:

Accueil, service et propreté des lieux

Cons:

tout est bien

2026-11-06 • via Nuitee
E
Emilie • solo_traveller • ca
10
2026-11-06 • via Nuitee
M
Martine • solo_traveller • ca
5
2026-11-04 • via Nuitee
J
Jacob • solo_traveller • ca
9
2026-11-03 • via Nuitee
J
Johanne • couple • ca
10
Séjour génial
Pros:

Bel accueil et excellent service et bien situé.

Cons:

Rien car j’ai apprécié mon séjour.

2026-11-02 • via Nuitee
L
Larisa • family_with_children • ca
9
Pros:

J'ai aimé le spa

2026-11-02 • via Nuitee
A
Alexandre • family_with_children • fr
8
2026-11-01 • via Nuitee
J
Jonathan • couple • ca
10
2026-10-30 • via Nuitee
O
Ouellet • family_with_children • ca
9
2026-10-29 • via Nuitee
D
Dandeno • family_with_children • ca
10
2026-10-29 • via Nuitee
R
Roger • couple • ca
7
2026-10-29 • via Nuitee
K
kazemirchuk • family_with_children • ca
2
Hotel parfait pour les couples plus jeunes.
2026-10-29 • via Nuitee
J
Joyce • couple • ca
9
2026-10-28 • via Nuitee
Y
YENTIARE • family_with_children • ca
10
2026-10-27 • via Nuitee
V
Valérie • couple • ca
7
Qualité prix ok, spot piscine très agréable.
Pros:

La piscine, spa et le sona

Cons:

La tapis dans les couloirs, ça sent l’humidité.
Les oreillers et le lit ne sont pas très confortable.
Il n’y a pas de salle de bain autour de la piscine, donc tu dois retourner loin dans ta chambre !!

2026-10-26 • via Nuitee
V
vital • extended_group • ca
7
Satisfais qualite prix
Pros:

Spa sauna

Cons:

La musique trop forte du boston pizza au côté.aussi les recharge pour auto electrique.app pas populaire.ilen a passé les proprietare reste leur auto on peu pas s'en servir

2026-10-26 • via Nuitee
S
Sonia • couple • ca
9
2026-10-26 • via Nuitee
M
Mélissa • couple • ca
9
2026-10-25 • via Nuitee