Aloft by Marriott Charleston Airport & Convention Center

Hotels
•
Aloft
7 (514 reviews)
4875 Tanger Outlet Boulevard , North Charleston , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable beds
Cons:
Cleanliness issues
Noise disturbances
Inadequate amenities

Categories

Cleanliness
5.14
Many reviews pointed to cleanliness issues, especially regarding the condition of the rooms and bathrooms.
Service
8.61
Staff members are frequently mentioned as friendly and helpful, indicating a strong service experience.
Location
8.15
Guests appreciated the convenience of the hotel's location near restaurants and the airport.
Room Quality
6.1
Overall perceived room quality is mixed, with cleanliness and maintenance issues noted.
Amenities
7.13
Amenities received diverse feedback; some positive mentions but no strong overall sentiment.
Value for Money
6.59
Some guests felt the hotel did not meet their expectation for the price paid.
Food and Beverage
7.14
Not much sentiment expressed in reviews; assumed average quality typical for this hotel type.
Overall Experience
7.11
Mixed reviews overall, but some guests have positive experiences that counterbalance negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:46

Property Description

Modern Amenities and Tech-Savvy Rooms
Experience the convenience of a docking station for electronics, free Wi-Fi, and video games in every room at Aloft Charleston Airport and Convention Center.

24-Hour Gourmet Dining and Chic Bar
Indulge in mix-and-match meals and snacks at Re:Fuel, our 24-hour express eatery, or unwind with a drink at the hotel bar.

Family-Friendly Fun and Relaxation
Enjoy the indoor pool, pod lounges, and Camp Aloft children’s program, ensuring a memorable stay for guests of all ages.

Book now for a delightful stay just minutes away from historic downtown Charleston and the Charleston AFB/International Airport.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHS

Location

Guest Reviews

7
Based on 514 reviews
Cleanliness: 5.14
Service: 8.61
Location: 8.15
Room Quality: 6.1
Amenities: 7.13
Value for Money: 6.59
Food and Beverage: 7.14
Overall Experience: 7.11
L
Lin • solo_traveller • us
9
2026-09-19 • via Nuitee
A
Anna Rae • couple • us
7
2026-09-19 • via Nuitee
C
Chris • couple • us
8
2026-09-19 • via Nuitee
Y
Yehòsûa • couple • co
6
2026-09-16 • via Nuitee
D
Demetrius • extended_group • us
1
I know Marriott as a whole is a wonderful company. They just need to start monitoring the employees that they have.
Pros:

He was located in a nice area.

Cons:

(Amber)Hotel staff at front desk was horrible. I spent over $2,500 and was overcharged for deposits.. my daughters were locked out of their rooms for hours in the middle of the night until they finally was able to sleep in a separate room. Staff finally got their room open hours later the next morning. Was never compensated for the horrible situation from the main manager. Considering all of the money I spent at this location, never even received an apology.

2026-09-15 • via Nuitee
D
Demetrius • extended_group • us
1
2026-09-15 • via Nuitee
M
Matthew • solo_traveller • us
10
2026-09-14 • via Nuitee
J
James • solo_traveller • us
10
2026-09-13 • via Nuitee
C
CHERYL • solo_traveller • us
9
2026-09-12 • via Nuitee
G
Gerald • couple • us
4
The room had a clever layout but the floor was damp, the ceiling was rough, the towels and coffee were skimpy and the b
Pros:

It was convenient to everything

Cons:

Not at all up to Marriott standards

2026-09-12 • via Nuitee
M
Mondus • couple • us
1
Not good
Pros:

Location

Cons:

The bed isn’t clean. The mattress was completely filthy and the sheets were not clean as well.

2026-09-10 • via Nuitee
M
Maria isabel • couple • es
7
Pros:

Tenía buena amplitud la habitación y el baño. Las zonas comunes estaban muy bien.
En el baño hay gel, champú y acondicionador.
No es un hotel antiguo por lo que todo se ve más cuidado.

Cons:

Son pequeñas cosas las que le faltaba al hotel para mi gusto: La cafetera de la habitación no funcionaba, había tan solo tres perchas para la ropa, no había secador para el pelo, a las 4:30 pm no nos habían limpiado la habitación y ya pedí que no lo hicieran ya que quería descansar para esa hora por lo que el fallo fue que ya no había suficiente gel en la habitación para el segundo día de mi estancia.
La piscina está bastante descuidada.

2026-09-08 • via Nuitee
L
Leslie • solo_traveller • us
1
2026-09-08 • via Nuitee
A
Atterberry • couple • us
5
Uncomfortable
Pros:

I liked the color scheme of the room.

Cons:

I don’t like that there wasn’t any breakfast and the beds are extremely uncomfortable. The mattresses were hard. Also the layout of the room doesn’t make sense because it was uncomfortable having the coffee/tea next to the bathroom.

2026-09-07 • via Nuitee
A
Angela • couple • us
7
Pros:

Close to airport and airport shuttle

Cons:

Distance to historic Charleston.

2026-09-05 • via Nuitee
H
Hattie • couple • us
10
Pros:

Everything was amazing

2026-09-05 • via Nuitee
L
Lee • couple • us
8
2026-09-01 • via Nuitee
M
Moultrie • solo_traveller • us
10
2026-08-31 • via Nuitee
A
Adealia • couple • us
10
Awesome
Pros:

Clean

Cons:

Online

2026-08-31 • via Nuitee
T
Tiffany • couple • us
10
2026-08-31 • via Nuitee