Sheraton Erie Bayfront Hotel

Hotels
Sheraton
8.8 (836 reviews)
55 W Bay Dr , Erie , us

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Cons:
High parking fees
Poor communication about breakfast
Uncomfortable beds

Categories

Cleanliness
8.66
The hotel was very clean, but some guests noted issues such as the bathroom not being cleaned adequately during longer stays.
Service
9.43
The staff were described as exceptionally friendly and helpful; most guests appreciated their service.
Location
9.67
Great location with a nice view, although the distance to downtown was a drawback for some business travelers.
Room Quality
9.12
Rooms were well-appointed and comfortable, though some found beds to be uncomfortable.
Amenities
8.15
The lack of amenities such as a microwave and limited room service options negatively impacted guest experience.
Value for Money
8.11
Some guests felt the hotel was overpriced for the experience, especially with unexpected charges.
Food and Beverage
8.16
Food options were limited and often too spicy for some guests; breakfast issues were noted.
Overall Experience
9.13
Overall, guests enjoyed their stay despite some issues, with many praising the cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:47

Property Description

Luxurious Accommodations
Sheraton Hotel Erie Bayfront offers pet-friendly accommodations with free WiFi and a 24-hour fitness centre. Each room features a flat-screen TV, private bathroom, and deluxe rooms boast stunning bay views.

Convenient Amenities
Guests can unwind at the on-site bar or enjoy room service at any hour. The hotel also houses a full-service restaurant serving seasonal American cuisine. A 24-hour front desk ensures all needs are met promptly.

Scenic Location
Situated on Presque Isle Bay, Sheraton Hotel Erie Bayfront provides picturesque views of the marina. Whether you're traveling for business or leisure, this waterfront hotel offers a perfect blend of comfort and convenience.

Book your stay at Sheraton Hotel Erie Bayfront for a memorable experience!

Important information:

Upon early departure, an Early Departure Charge of one night's room & applicable tax applies.

Guests must be 21 years of age or older to reserve a room and check-in/register.

Any change in the length or dates of a reservation may result in a rate change.

The intersection of State Street and Bayfront Parkway is CLOSED September 01, 2025 - October 01, 2026 due to construction. To access hotel via Front Street, please turn at Sassafras Street Extension or Holland Street. Thank you for your patience.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ERI

Location

Guest Reviews

8.8
Based on 836 reviews
Cleanliness: 8.66
Service: 9.43
Location: 9.67
Room Quality: 9.12
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 8.16
Overall Experience: 9.13
S
Stuart family_with_children gb
10
2026-08-05 via Nuitee
G
GaryEm88 Couples Hanover, Pennsylvania
8
Nice stay
Pros:

Great location. Room was clean, staff is friendly. Our room was on the 8th floor - The lounge is very nice, I just wish there were option for juice or milk. Instead of water and soda. The coffee in the room wasn’t to our liking.
We wished the coffee machine was available at 5. Found out it wasn’t available until 6:30 - Not good for the early risers.

2026-08-03 via Tripadvisor
C
Caroline family_with_children us
10
2026-08-03 via Nuitee
B
Betsy couple us
8
2026-08-02 via Nuitee
R
Ruth family_with_children us
8
2026-08-02 via Nuitee
R
Ronald family_with_children us
8
Nice, but will check others next time.
Pros:

Clean

Cons:

Key card for parking didn't work. Watched for a half of a hour other people trying to use their card. None worked until you hit help. Also the shower was ridiculous, curtain not long enough and no water pressure. Not enough light in bathroom , could not even see to shave or wife to do makeup.

2026-07-25 via Nuitee
C
Christianna family_with_children br
8
Pros:

Nice decor and close to the water

Cons:

We were given at first a room with a view of air conditioning machines and a TV that didn’t work. After complaining (we had a booked a marina view) front desk switched us.
I feel for the price parking and a breakfast credit should be a courtesy

2026-07-24 via Nuitee
V
Van Pelt couple us
5
2026-07-24 via Nuitee
W
Werner solo_traveller be
10
2026-07-23 via Nuitee
K
Kuehm0687 Family
2
Terrible Stay at a Marriott for longtime Marriott Members!
Pros:

My husband (who is disabled and in a wheelchair chair) and I booked a room overlooking the bay for a 2 day stay with our dog at the Sheraton. We were given a room on the second floor next to the banquet room. While there they had a wedding both nights that we were there. The music was very loud. The hotel advertised dog friendly but they only had a strip of grass bordering their entrance. We had to walk to the Mariott next door for our dog to have a place to use the bathroom. We informed the checkin clerk upon arrival that we booked the roll in shower and our dog was a service animal and firstly was still charged $75, and secondly the roll in shower room with chair was faulty and broke while my husband was showering causing him to fall. The staff only offered to get the chair fixed once we checked out and deducting one day of parking. This alone didn’t help my situation due to my husband falling and I am very unimpressed with their customer service skills. The only good thing I can say about this hotel is that our room was very clean but we would never stay there again. Do yourself a favor and don't book this hotel if you are traveling with your dog or require actual ADA amenities.

2026-07-22 via Tripadvisor
B
Barbara solo_traveller us
8
2026-07-22 via Nuitee
S
Susan solo_traveller us
9
Loved seeing beautiful Lake Erie out my window! Fabulous location and beautiful hotel. Good food, too!
Pros:

Dog friendly. Nice, excellent cleaners and front desk black guy was super nice. Sorry, I didn’t get his name. Service at restaurant was excellent too. A woman and man.

Cons:

Outside deck with comfy chairs outside pool on side of building could have been opened as a quieter place to sit outside. Was locked.

2026-07-22 via Nuitee
P
pragnesh extended_group us
8
2026-07-18 via Nuitee
P
Philip solo_traveller us
7
Pros:

Good location
Very good restaurant

Cons:

No closet
Poor lighting in the bathroom

2026-07-17 via Nuitee
G
Greg couple th
4
View was nice, hotel was overall nice but seemed overpriced for the location and services.
Pros:

Mattress materila was comfortable. Food at restaurant was good and specialty drinks were inventive and tasty. Elec car charging was available.

Cons:

Mattress seemed sunken in the middle and raised at the edges. Food at restaurant was good but service was very slow, however we were dining late. Parking seemed overpriced for the area and considering the cost of the room.

2026-07-14 via Nuitee
D
Debra couple us
7
about a seven out of ten. seemed over priced.
Pros:

view was very nice,room and bed were fine.

Cons:

room safe had problems, had to be fixed twice in two days. tv remote died on the last day. Hotel guests have to pay to pay to park in there garage or parking meaters on the street. Resturant food and service were good but the portions were a bit small for the price.

2026-07-13 via Nuitee
S
Samuel couple us
10
2026-07-11 via Nuitee
W
WILLIAM couple us
10
2026-07-11 via Nuitee
E
Elizabeth family_with_children sg
7
2026-07-10 via Nuitee
T
TIANQI couple ca
9
2026-07-08 via Nuitee