Sheraton Erie Bayfront Hotel

Hotels
•
Sheraton
8.8 (820 reviews)
55 W Bay Dr , Erie , us
+1 814-454-2005

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Cons:
High parking fees
Poor communication about breakfast
Uncomfortable beds

Categories

Cleanliness
8.66
The hotel was very clean, but some guests noted issues such as the bathroom not being cleaned adequately during longer stays.
Service
9.43
The staff were described as exceptionally friendly and helpful; most guests appreciated their service.
Location
9.67
Great location with a nice view, although the distance to downtown was a drawback for some business travelers.
Room Quality
9.12
Rooms were well-appointed and comfortable, though some found beds to be uncomfortable.
Amenities
8.15
The lack of amenities such as a microwave and limited room service options negatively impacted guest experience.
Value for Money
8.11
Some guests felt the hotel was overpriced for the experience, especially with unexpected charges.
Food and Beverage
8.16
Food options were limited and often too spicy for some guests; breakfast issues were noted.
Overall Experience
9.13
Overall, guests enjoyed their stay despite some issues, with many praising the cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:47

Property Description

Luxurious Accommodations
Sheraton Hotel Erie Bayfront offers pet-friendly accommodations with free WiFi and a 24-hour fitness centre. Each room features a flat-screen TV, private bathroom, and deluxe rooms boast stunning bay views.

Convenient Amenities
Guests can unwind at the on-site bar or enjoy room service at any hour. The hotel also houses a full-service restaurant serving seasonal American cuisine. A 24-hour front desk ensures all needs are met promptly.

Scenic Location
Situated on Presque Isle Bay, Sheraton Hotel Erie Bayfront provides picturesque views of the marina. Whether you're traveling for business or leisure, this waterfront hotel offers a perfect blend of comfort and convenience.

Book your stay at Sheraton Hotel Erie Bayfront for a memorable experience!

Important information:

Upon early departure, an Early Departure Charge of one night's room & applicable tax applies.

Guests must be 21 years of age or older to reserve a room and check-in/register.

Any change in the length or dates of a reservation may result in a rate change.

The intersection of State Street and Bayfront Parkway is CLOSED September 01, 2025 - October 01, 2026 due to construction. To access hotel via Front Street, please turn at Sassafras Street Extension or Holland Street. Thank you for your patience.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ERI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 820 reviews
Cleanliness: 8.66
Service: 9.43
Location: 9.67
Room Quality: 9.12
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 8.16
Overall Experience: 9.13
R
Ronald • family_with_children • us
8
Nice, but will check others next time.
Pros:

Clean

Cons:

Key card for parking didn't work. Watched for a half of a hour other people trying to use their card. None worked until you hit help. Also the shower was ridiculous, curtain not long enough and no water pressure. Not enough light in bathroom , could not even see to shave or wife to do makeup.

2026-07-25 • via Nuitee
V
Van Pelt • couple • us
5
2026-07-24 • via Nuitee
C
Christianna • family_with_children • br
8
Pros:

Nice decor and close to the water

Cons:

We were given at first a room with a view of air conditioning machines and a TV that didn’t work. After complaining (we had a booked a marina view) front desk switched us.
I feel for the price parking and a breakfast credit should be a courtesy

2026-07-24 • via Nuitee
W
Werner • solo_traveller • be
10
2026-07-23 • via Nuitee
K
Kuehm0687 • Family
2
Terrible Stay at a Marriott for longtime Marriott Members!
Pros:

My husband (who is disabled and in a wheelchair chair) and I booked a room overlooking the bay for a 2 day stay with our dog at the Sheraton. We were given a room on the second floor next to the banquet room. While there they had a wedding both nights that we were there. The music was very loud. The hotel advertised dog friendly but they only had a strip of grass bordering their entrance. We had to walk to the Mariott next door for our dog to have a place to use the bathroom. We informed the checkin clerk upon arrival that we booked the roll in shower and our dog was a service animal and firstly was still charged $75, and secondly the roll in shower room with chair was faulty and broke while my husband was showering causing him to fall. The staff only offered to get the chair fixed once we checked out and deducting one day of parking. This alone didn’t help my situation due to my husband falling and I am very unimpressed with their customer service skills. The only good thing I can say about this hotel is that our room was very clean but we would never stay there again. Do yourself a favor and don't book this hotel if you are traveling with your dog or require actual ADA amenities.

2026-07-22 • via Tripadvisor
B
Barbara • solo_traveller • us
8
2026-07-22 • via Nuitee
S
Susan • solo_traveller • us
9
Loved seeing beautiful Lake Erie out my window! Fabulous location and beautiful hotel. Good food, too!
Pros:

Dog friendly. Nice, excellent cleaners and front desk black guy was super nice. Sorry, I didn’t get his name. Service at restaurant was excellent too. A woman and man.

Cons:

Outside deck with comfy chairs outside pool on side of building could have been opened as a quieter place to sit outside. Was locked.

2026-07-22 • via Nuitee
P
pragnesh • extended_group • us
8
2026-07-18 • via Nuitee
P
Philip • solo_traveller • us
7
Pros:

Good location
Very good restaurant

Cons:

No closet
Poor lighting in the bathroom

2026-07-17 • via Nuitee
G
Greg • couple • th
4
View was nice, hotel was overall nice but seemed overpriced for the location and services.
Pros:

Mattress materila was comfortable. Food at restaurant was good and specialty drinks were inventive and tasty. Elec car charging was available.

Cons:

Mattress seemed sunken in the middle and raised at the edges. Food at restaurant was good but service was very slow, however we were dining late. Parking seemed overpriced for the area and considering the cost of the room.

2026-07-14 • via Nuitee
D
Debra • couple • us
7
about a seven out of ten. seemed over priced.
Pros:

view was very nice,room and bed were fine.

Cons:

room safe had problems, had to be fixed twice in two days. tv remote died on the last day. Hotel guests have to pay to pay to park in there garage or parking meaters on the street. Resturant food and service were good but the portions were a bit small for the price.

2026-07-13 • via Nuitee
S
Samuel • couple • us
10
2026-07-11 • via Nuitee
W
WILLIAM • couple • us
10
2026-07-11 • via Nuitee
E
Elizabeth • family_with_children • sg
7
2026-07-10 • via Nuitee
T
TIANQI • couple • ca
9
2026-07-08 • via Nuitee
T
Tracy • couple • us
10
Perfect!
Pros:

Beautiful setting. Clean with friendly staff. We love that it is pet friendly

Cons:

You should have some doggie bowls for water outside

2026-07-08 • via Nuitee
S
Scaranda • couple • us
10
Pros:

the room was beautiful, hotel fantastic and the food was excellent!

Cons:

N/A

2026-07-08 • via Nuitee
1
184wc • Family
4
Didn’t get what I paid for…
Pros:

Reserved a room here for the holiday weekend and it was obviously very expensive but a great way to watch the fireworks. For that price, though, I expected a shorter line at check-in, an open pool, and no grubby handprints all over the room. Luckily the staff was helpful in resolving our issues but if I had known the pool would not be available I would have booked elsewhere so this was very disappointing.

2026-07-04 • via Tripadvisor
S
SusanK288 • Solo travel • North Royalton, Ohio
8
Fabulous views and convenient location for a visit to Presque Isle
Pros:

I stayed in mid-May as part of a birdwatching group. The hotel provided complementary parking for members of the group, which was much appreciated. Leo was friendly and helpful at check-in.

The room was spacious and clean, with extra floor space for suitcases, plenty of seating, and a small table. I had a bay front room, so the views were amazing. There was a lot of lighting in the bedroom area. Bed was comfortable.

There was a mini fridge and a bottle of water. The room did not have a microwave. There was a communal microwave in the vending area. It was spotless the first couple times I tried to use it to heat a cup of tea. On my final morning, someone had used it to make oatmeal and had made a mess, so I had to ask for a cup of hot water in the lobby for my tea.

Bathroom had a standalone shower, which is great. The shelves in the shower were a little too small for my personal toiletries, and the grab bars were in an inconvenient location. Lighting was ok, but could use a little more.

Hallways were noisy on the weekend from other guests being loud.

The Marriott app made ordering room service easy. Room service was fast and delicious, although not a ton of meal options.

Parking was conveniently attached, although one of the doors between the hotel and garage did not have a button that you could press to open the doors, so it was a little challenging to navigate with suitcases. The door closest to the hotel did have that option.

Overall, I would stay here again.

2026-06-27 • via Tripadvisor
J
john • couple • us
9
2026-06-23 • via Nuitee