Music Road Resort Hotel and Inn

Hotels
8.9 (7859 reviews)
303 Henderson Chapel Road , Pigeon Forge , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Housekeeping inconsistencies
Breakfast quality varies

Categories

Cleanliness
8.15
Some complaints regarding housekeeping and instances of musty rooms.
Service
9.65
Staff were friendly and helpful, although some issues with towel replacement.
Location
9.65
Good location for Dollywood visit and close to various attractions.
Room Quality
8.15
Issues with mustiness, noise from beds, and insufficient light blocking.
Amenities
9.15
Promising amenities but some mentioned issues like the location of the hot tub.
Value for Money
9.15
Room quality and experience generally align with hotel expectations for price.
Food and Beverage
7.65
Breakfast received mixed reviews, with some dishes not meeting expectations.
Overall Experience
9.65
Many guests expressed a desire to return despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 12:32

Property Description

Scenic Views and Exciting Amenities

Overlooking the picturesque Smoky Mountains and Little Pigeon River, Music Road Resort Hotel and Inn offers a perfect blend of natural beauty and entertainment. Enjoy the outdoor water park, indoor pool, and balconies in every room.

Comfort and Convenience

Relax in guest rooms equipped with free Wi-Fi, microwaves, and refrigerators. Start your day with coffee-making facilities and find hairdryers for your convenience.

Fun for Everyone

Indulge in a hot tub session, stay active in the fitness centre, or have a blast in the game room with billiards. With proximity to top attractions like the Titanic Museum and Dollywood, there's something for everyone at Music Road Resort Hotel and Inn.

Book your stay now for a memorable experience!

Important information:

The resort consist of the Inn, Hotel, and a convention center.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$6 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 7859 reviews
Cleanliness: 8.15
Service: 9.65
Location: 9.65
Room Quality: 8.15
Amenities: 9.15
Value for Money: 9.15
Food and Beverage: 7.65
Overall Experience: 9.65
G
Garry Civitello • solo_traveller • us
3
Pros:

The veiw of the cemetery

Cons:

The two black young ladies working the front desk. They told me about a roomw4wqqqqqqqqqqqqqqa with a veiw of the stream 'when i ordered the sane room on a 3rd party site ' and walked back to the desk 'now fully commited. They said the room with the veiw was booked and i had no choice but to go across the street..i felt burned the whole stay

2026-05-23 • via Nuitee
J
Jason • family_with_children • us
9
Pros:

Room was great

Cons:

The hot tub sucked my kids skins so hard it drew blood . Definitely wasn’t safe for them because of how strong the suction was

2026-05-21 • via Nuitee
D
Dottie • couple • us
10
We had a great stay. Enjoyed a great visit with our grandchildren. Will stay here again.
Pros:

The location was perfect. Everything was super clean. We really enjoyed the pools. Staff was friendly. The best shower head of any Motel we’ve stayed in. Breakfast was great also. Will stay here again!

2026-05-20 • via Nuitee
K
Karen • couple • us
8
Pros:

Location

Cons:

The breakfast- the same each menu. No fresh fruit. Choice of yogurts, artificial eggs., choice of cereals. NEEDS LOOKED AT!!

2026-05-20 • via Nuitee
R
Riggs • solo_traveller • us
10
Pros:

Rooms very clean and comfortable

Cons:

Water pressure in shower was a little low and our ac unit was very noisy.

2026-05-19 • via Nuitee
T
Tammy Cowan • family_with_children • us
10
2026-05-19 • via Nuitee
S
Susan • couple • us
10
2026-05-19 • via Nuitee
B
Billy • couple • us
5
Was adequate but not the best stay we have had.
Pros:

Breakfast was good. Bar was clean and kept stocked

Cons:

Beds were uncomfortable. Mattresses were not firm or soft. Couldn't lay on side of bed or you would roll toward edge. Also Toilet was hard to flush.

2026-05-18 • via Nuitee
L
Lisa • solo_traveller • us
10
Pros:

Great

Cons:

Great

2026-05-16 • via Nuitee
J
Joel • family_with_children • us
10
2026-05-16 • via Nuitee
H
Holee • solo_traveller • us
7
2026-05-14 • via Nuitee
T
Thea • family_with_children • us
7
overall great
Pros:

everything was clean, staff was friendly, breakfast was fairly good.

Cons:

I wish there was more variety for breakfast

2026-05-14 • via Nuitee
G
Glenda • family_with_children • us
10
Pros:

Everything

2026-05-14 • via Nuitee
J
Jonathan • family_with_children • us
10
Pros:

Everything

Cons:

Nothing

2026-05-14 • via Nuitee
A
Arthur • couple • us
10
Wonderful time got to swim at our convience! We even played a little ping pong !
Pros:

Everything very nice place to stay!

Cons:

Nothing there is no way I would stay anywhere else if I’m in the area!

2026-05-13 • via Nuitee
E
Elease • family_with_children • us
10
2026-05-11 • via Nuitee
G
George • solo_traveller • us
9
Pros:

The room was clean and my wife loved the bed and pillows. The breakfast was very good and the staff was very nice.

2026-05-09 • via Nuitee
J
James • couple • us
10
2026-05-09 • via Nuitee
B
bonnie • couple • us
10
Lady at the front desk was so friendly and always had a smile on her face!
Pros:

Location was perfect and easy access to everything we liked while visiting the area

Cons:

Nothing!

2026-05-08 • via Nuitee
C
catherine • family_with_children • us
9
2026-05-08 • via Nuitee