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Convenient Airport Shuttle Service
This hotel offers complimentary shuttles to Newport News-Williamsburg Airport, making travel a breeze for guests. The short 8 km drive ensures a stress-free journey to and from the airport.
Well-Equipped Fitness Center and Market
Enjoy access to a 24-hour fitness centre to stay active during your stay. Additionally, the 24-hour convenience store provides snacks and beverages for your convenience, catering to your needs at any time of the day.
Relaxing Outdoor Terrace and Indoor Pool
Unwind on the outdoor terrace with ample seating and a cozy firepit, perfect for socializing or enjoying a peaceful evening. Take a refreshing dip in the indoor pool, offering free access to guests for a relaxing break.
Experience comfort and convenience at Courtyard Newport News. Book your stay now to enjoy these fantastic amenities and more.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.
I have stayed here a few times in the past, but the property management has gone downhill. The common areas are quite dirty and the room I was in was in a very poor state. I recommend you look at another property unless they resolve these problems.
Clean and the customer service was amazing
Nothing
Location and staff
Water pressure
Great pool, big room, very clean.
Staff were all friendly
Hot tub was out of order, all of the elevators were out of order so a lot of walking up and down stairs when checking out
The staff members were very nice, the location was great, and the room was comfortable.
The first light in the room made a loud buzzing noise until we turned it off. The pamphlets (rules and the bistro menu) had outdated information. One of the box spring covers had a very visible, kinda gross looking stain in plain view, some crayon was on a wall next to a bed.
Beware of parking your vehicle. The hotel gives you a parking pass but takes none of your vehicle info. If your parking tag is not clearly visible on the dash you get towed as I did at a cost of $180. even though I was in a Marriott designated spot. the hotel has no contact with the towing Co. Taking a min. for a cursory look would have identified my parking tag. Ruined our entire stay as we first thought the car was stolen.
The staff was AMAZING!! Tami Smith in particular. She remembered little details about me-like I was there for the I review and she wished my luck and asked all about it when I returned. I mentioned I would like a little bottle of lotion, they were waiting g on a shipment later that day. That evening g a staff member delivered the little bottle of lotion. They remembered and I just said that in passing that morning. Honestly the best customer service I have ever received and I am a well worn traveler.
Nothing stands out.
Location
Lounge, drinks and food
Breakfast was decent, but more staff is needed so that the wait isn't so long.
The restaurant couldn't complete any selected meal. There were no onions nor American cheese for the burger. No sour cream for the quesadilla, no blue cheese for the wings, etc...
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