Hilton Garden Inn Montreal Centre-Ville

Hotels
Hilton Garden Inn
8.4 (4054 reviews)
380 Sherbrooke Street West , Montréal , ca

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
High parking fees
Pool issues
Strict bar rules

Categories

Cleanliness
8.31
The rooms were clean, however, issues with pool cleanliness were mentioned.
Service
8.78
Friendly and attentive staff; however, some service concerns were noted.
Location
9.32
Great location, convenient for exploring the area.
Room Quality
8.77
Good and spacious rooms, generally positive feedback.
Amenities
7.8
Amenities were decent but there were complaints about the pool temperature.
Value for Money
8.26
Surprisingly fair pricing based on the overall experience.
Food and Beverage
7.31
Breakfast not included, misleading; strict bar rules affected experience.
Overall Experience
8.68
Overall a good experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:00

Property Description

Luxurious Amenities
Experience ultimate comfort at Hilton Garden Inn Montreal with spacious rooms equipped with modern conveniences like flat-screen TVs, microwaves, and refrigerators. Enjoy free WiFi and unwind in the sauna or hot tub after a long day of exploring the city.

Dining Excellence
Indulge in a culinary journey at Café-Resto-Bar Circos, offering a delectable breakfast, lunch, and dinner menu. For quick bites and beverages, visit the Pavilion Pantry to satisfy your cravings at any time of the day.

Prime Location
Conveniently situated just a stone's throw away from Place-des-Arts Metro Station, our hotel provides easy access to Montreal's top attractions like the Montreal Museum of Contemporary Art and the Underground City. Book your stay now for a memorable experience in the heart of the city!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the property can accommodate pets for an additional fee of CAD 100 per pet, per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YUL

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 41.97 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 4054 reviews
Cleanliness: 8.31
Service: 8.78
Location: 9.32
Room Quality: 8.77
Amenities: 7.8
Value for Money: 8.26
Food and Beverage: 7.31
Overall Experience: 8.68
L
Lori solo_traveller ca
4
For the price I expected more
Pros:

Location

Cons:

There wasn’t any air conditioning, couldn’t control room temp, windows dont open and room was stuffy. There was carpeting in the room and it just seemed very dated.

2026-05-31 via Nuitee
Y
Yilun couple ca
10
Feel refreshed!
Pros:

Perfect place! No noise. Good services. Comfortable beds. Large rooms.

Cons:

Nothing

2026-05-30 via Nuitee
D
David solo_traveller ca
10
Pros:

Belle chambre propre avec belle vue

Cons:

D'être resté une seule nuit

2026-05-29 via Nuitee
A
Alexander solo_traveller us
10
2026-05-29 via Nuitee
A
armando solo_traveller it
9
Pros:

Personale gentile e molto disponibile ad accontentare il cliente. Hotel centrale e facilmente raggiungibile.

2026-05-29 via Nuitee
K
Khrystyna family_with_children us
8
2026-05-28 via Nuitee
F
Feng family_with_children ca
9
2026-05-27 via Nuitee
A
Ange-Daisy extended_group ca
9
2026-05-27 via Nuitee
K
Kimberley solo_traveller ca
10
2026-05-27 via Nuitee
M
Mary couple ca
9
Pros:

Easy check-in and convenient - and very clean - parking garage for my partner who drove to Montreal.

Cons:

Pillows! We like flatter pillows and these were hard on our necks because they were too thick.

2026-05-26 via Nuitee
T
Terry solo_traveller ca
10
Excellent Value
Pros:

Excellent value within walking distance of Place des Arts and Old Montreal.

2026-05-23 via Nuitee
P
Paul couple ca
8
2026-05-23 via Nuitee
K
Kiela solo_traveller fr
8
Pros:

Voir commentaires précédents.

Cons:

Voir commentaires précédents. Y compris pour la réservation faite sur place ( du 27 au 29/04/2026

2026-05-22 via Nuitee
M
Marek couple us
7
Clean hotel with easy access and parking
Pros:

Staff were friendly and the paid on site parking was super easy . Location was close to the metro and to a few restaurants and a grocery store and the pharmacy just up the block

Cons:

Requested a high floor room via booking but received a room on the second floor right about the parking garage entrance so there was a lot of street noise. Feels like despite my request I was given the exact opposite.

2026-05-22 via Nuitee
P
Poulin solo_traveller ca
10
2026-05-22 via Nuitee
W
warrick couple ca
3
2026-05-22 via Nuitee
F
Francesca extended_group us
9
Pros:

excellent gym; great location and very professional and friendly staff. Easy to move around and to enjoy the city.

2026-05-22 via Nuitee
K
Kiela solo_traveller fr
8
Pros:

L'emplacement et la propreté

Cons:

Retenues de la caution non remboursées jusqu'à ce jour. J'ai été débité même dans la carte qu'ils avaient au préalable refusé. J'attends toujours des réponses à ce fait.

2026-05-22 via Nuitee
A
Alexandre couple fr
10
Excellent séjour avec emplacement idéal
Pros:

Chambre très spacieuse et lit confortable. Hôtel très bien situé.

Cons:

La douche qui n’est pas pratique.

2026-05-21 via Nuitee
L
Laura Marcela extended_group co
4
Pros:

demasiado costoso para lo que es

Cons:

los cuartos, no funcionaba en wifi

2026-05-21 via Nuitee